http://careers.hmhco.com/feeds/Geneva-IL-jobs/ Custom RSS Feed for Geneva-IL-jobs Wed, 22 May 2013 23:37:26 GMT en-us http://careers.hmhco.com/feeds/Geneva-IL-jobs/ 720 Published Job Title: Distribution Manager
Published Division/Department: Corporate Fulfillment Services
Requisition #: 5778
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Distribution

I. GENERAL PURPOSE The Distribution Manager is responsible for the over-all successful operation of several departments in the Houghton Mifflin Distribution Centers. The Manager is a leader of leaders, working with the Supervisors, Team Leads, and various support personnel to coordinate the efforts of multiple departments (receiving, equipment operations, case picking, shipping, etc.). The Manager is also plays the role of liaison with several internal customers. In general, the Manager is responsible for: • Coordinating efforts of multiple departments and within the facility to meet facility, corporate, and divisional goals • Modeling Leadership principals and developing current and potential leaders • Living the values and the mission statement on a daily basis • Administration and execution of facility and corporate policies • Leading assigned departments to ensure maximum productivity, quality, safety, and morale • Ensuring that success metrics (for productivity, quality, etc.) are developed, accurate and are being tracked • Assembling a top notch team, including hiring, training, and performance management • Working with the team to evaluate existing operating methods and culture and championing continuous improvement • Working with directors, supervisors and support personnel in the development and implementation of operational policies and procedures • Maintaining an open path of communication • Establishing and maintaining accurate budgets and forecasts • Communication of performance through formal and informal methods II. REPORTING ACCOUNTABILITY Reports to a Director of Distribution. III. EXPECTATIONS • Manages the people and workload between departments • Communicates workload daily with director, managers, supervisors, and team leaders • Responsible for departmental performance (productivity, quality, safety) • Communicates poor performance in a constructive manner to support corrective action • Writes annual, semi-annual, and 90-day performance reviews • Interviews candidates for potential hire • Builds a positive rapport with team members • Provides consistent, professional leadership • Models leadership • Lives the values of Houghton Mifflin Distribution • Shares information so the teams can perform effectively • Continuous development of employees • Is analytical in approach to solving problems • Encourages the teams; provides positive motivation • Provides recognition to team members for a job well done • Leads by example (in work ethic, business ethic, following procedures, and caring about the company, its employees and its customers) • Understands all building processes and how they effect each other • Uses creativity to spur continuous improvement (processes, morale, quality, etc.)
Requirements

1. Education requirements A Bachelors degree in Business, Engineering, Logistics or another applicable field. 2. General requirements • Prior experience in distribution center management • A broad knowledge of operations management • Demonstrated leadership and decision-making skills • Ability to communicate clearly and effectively • Strong reasoning, analytical and problem-solving skills • History of achievement in previous opportunities • Assertiveness and strong initiative • Team oriented thinking • Ability to facilitate change • PC Skills - Proficient in Microsoft Word and Excel, knowledge of Microsoft Access, PowerPoint, and Lotus Notes a plus • Warehouse Management System (WMS) experience • Physical ability to access all areas of the facility

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 05/18/13]]>Fri, 03 May 2013 03:00:00 GMThttp://careers.hmhco.com/job/Geneva-Distribution-Manager-Job-IL-60134/2530672/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Geneva-Distribution-Manager-Job-IL-60134/2530672/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Master Data Specialist
Published Division/Department: Global Supply Chain
Requisition #: 5691
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

·
Act as a Master Data expert for the Centralized Master Data Team in either Material or Customer. Possesses an understanding and knowledge of SAP Master Data and their impact on the business units. Understands the relationship between products, customers and other integrated functions within SAP. Works with key divisional users to identify new requirements for Master Data and implement such requirements. Possess ability to create and maintain aspects of Master Data Records including, but not limited to, Customers, Materials, Bills of Material and Manufacturing Specifications. Possesses excellent communications skills. Establishes an excellent working relationship with the business units.Understands the expected service level commitments for the business unit and their requirement to meet and/or exceed the divisional expectation.
1

Creates and maintains Materials/ Bills of Materials/Customers for the business units based on information provided by the business unit, verifying that the appropriate information is supplied for input into SAP. Understands each Business unit’s process and can make recommendation or provide support to other team members as needed.

* Create materials/customers, and Bill of Materials in SAP based on information provided by the division. Reviewing the information for completeness and accuracy based on the business requirement/process.
* Accurately reflect the appropriate product or customer information in Master Data Record.
* Perform MASS update functions on the Master Data Record based on business requirements.
* Offers guidance and support to team members in determining appropriate actions to be taken by the team or business units
* Uses Winshuttle or other automated functionality when appropriate.

2

Applies knowledge and understanding of divisional requirements appropriately in SAP.

* Understands the Impacts of Master Data throughout the organization
* Raises issues and risks to appropriate team members relating to Master Data and impacts in other areas of the business
* Works with business units and appropriate team members to resolve Master Data issues in an efficient and timely manner
* Assists in testing change requests affecting master data

3

Generate existing reports as required via SAP R/3 and Business Warehouse

* Reviews the Master Data Record created/updated for completeness and accuracy based on the business requirement/process and initial request

4

Assist in documentation of process internal to Master Data Organization as well as assist with documentation of inputs/outputs to Master Data Organization

* Assist in creating templates to be used for data requests
* Assist in creating process documentation for process and make recommendation for improvements

Requirements:
5 years publishing, inventory planning, manufacturing or SAP Master data experience

Microsoft applications (Word – Excel) & analytical computer skills.

Excellent written and verbal communication skills.

Excellent analytical skills.

Configuration and application knowledge of SAP Material Master.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 05/18/13]]>Wed, 08 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Geneva-Master-Data-Specialist-Job-IL-60134/2473217/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Geneva-Master-Data-Specialist-Job-IL-60134/2473217/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Inside Sales Associate
Published Division/Department: US Sales
Requisition #: 5817
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Inside Sales Associate

Reports To Inside Sales Manager

Department/Division Inside Sales and Sales Support

Purpose of the Role: Fulfill ongoing need for higher level sales support, particularly in the area of customer communication and sales strategy. Take direct inbound calls from customers and make outbound sales prospecting and sales development calls. Take a lead role as point person when a territory becomes vacant, coordinating resources with regional administrators, sales support, customer experience, inside sales and sales management to maintain seamless customer support and sales activity.

Job Responsibilities:

· Proactive collaboration with Field and Inside Sales Account Executives to support joint territory plan.

· Strategically plans sales calls with direction from Account Executives.

· Provide strategic customer coverage in vacant territories taking inbound phone calls and emails and responding to customer needs.

· Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;

· Provides timely and complete information needed for consultants and inside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.

· Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product;

· Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

· Effectively manages sample budget.

Core Competencies: (Required Behaviors)

Expanding and Advancing Opportunities

Engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers' cues; articulating and promoting a path forward.

· Follows customers' cues - Continually takes customers' pulse to understand where they are coming

· from and where they are emotionally; attends closely to customers' questions and comments to make sure all parties are attuned; quickly picks up on and responds to emotional cues; manages the conversation by adapting own interaction style and approach to others' emotional states.

· Advances the sale - Builds agreement on outcomes and actions to advance the sale; suggests

· meetings with others who can influence buying decisions; persists in requesting the desired outcome, where appropriate; closes the sale at a well-suited time.

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

· Establishes relationships - Connects easily with new people; puts others at ease and gains personal acceptance.

· Helps others have personal win - Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

· Reinforces others' self-worth - Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

· Shows can be trusted

· Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Sustaining Customer Satisfaction

Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

· Clarifies customer interests - Gains full understanding of customers' wants, desires, problems, concerns, satisfactions, and expectations by seeking or confirming information and opinions during the implementation of sales contracts and throughout the relationship.

· Resolves customer issues

· Responds quickly to resolve customer problems and concerns; keeps customers informed and provides feedback on actions taken; initiates appropriate actions based upon customer or team input.

· Manages customer expectations

· Avoids unreasonable commitments and works to meet or exceed customer expectations to mutual benefit.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

· Relishes learning - Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

· Assimilates information quickly - Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

· Welcomes feedback - Seeks and readily accepts feedback on own performance; uses feedback

· constructively to improve knowledge, skills, and behaviors.

· Applies knowledge or skill - Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Requirements:
· This position requires a Bachelor’s Degree (Master’s desirable)

· Some sales or customer service experience desired

· Proficient in MS Office and Sales Management Software

*LI-CT1

J2W:CB Exp. 05/31/13]]>Thu, 25 Apr 2013 00:00:00 GMThttp://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2567234/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2567234/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Inside Sales Associate
Published Division/Department: US Sales
Requisition #: 5815
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Inside Sales Associate

Reports To Inside Sales Manager

Department/Division Inside Sales and Sales Support

Purpose of the Role: Fulfill ongoing need for higher level sales support, particularly in the area of customer communication and sales strategy. Take direct inbound calls from customers and make outbound sales prospecting and sales development calls. Take a lead role as point person when a territory becomes vacant, coordinating resources with regional administrators, sales support, customer experience, inside sales and sales management to maintain seamless customer support and sales activity.

Job Responsibilities:

· Proactive collaboration with Field and Inside Sales Account Executives to support joint territory plan.

· Strategically plans sales calls with direction from Account Executives.

· Provide strategic customer coverage in vacant territories taking inbound phone calls and emails and responding to customer needs.

· Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;

· Provides timely and complete information needed for consultants and inside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.

· Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product;

· Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

· Effectively manages sample budget.

Core Competencies: (Required Behaviors)

Expanding and Advancing Opportunities

Engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers' cues; articulating and promoting a path forward.

· Follows customers' cues - Continually takes customers' pulse to understand where they are coming

· from and where they are emotionally; attends closely to customers' questions and comments to make sure all parties are attuned; quickly picks up on and responds to emotional cues; manages the conversation by adapting own interaction style and approach to others' emotional states.

· Advances the sale - Builds agreement on outcomes and actions to advance the sale; suggests

· meetings with others who can influence buying decisions; persists in requesting the desired outcome, where appropriate; closes the sale at a well-suited time.

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

· Establishes relationships - Connects easily with new people; puts others at ease and gains personal acceptance.

· Helps others have personal win - Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

· Reinforces others' self-worth - Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

· Shows can be trusted

· Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Sustaining Customer Satisfaction

Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

· Clarifies customer interests - Gains full understanding of customers' wants, desires, problems, concerns, satisfactions, and expectations by seeking or confirming information and opinions during the implementation of sales contracts and throughout the relationship.

· Resolves customer issues

· Responds quickly to resolve customer problems and concerns; keeps customers informed and provides feedback on actions taken; initiates appropriate actions based upon customer or team input.

· Manages customer expectations

· Avoids unreasonable commitments and works to meet or exceed customer expectations to mutual benefit.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

· Relishes learning - Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

· Assimilates information quickly - Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

· Welcomes feedback - Seeks and readily accepts feedback on own performance; uses feedback

· constructively to improve knowledge, skills, and behaviors.

· Applies knowledge or skill - Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Requirements:
· This position requires a Bachelor’s Degree (Master’s desirable)

· Some sales or customer service experience desired

· Proficient in MS Office and Sales Management Software]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2576701/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2576701/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Inside Sales Associate
Published Division/Department: US Sales
Requisition #: 5816
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Inside Sales Associate

Reports To Inside Sales Manager

Department/Division Inside Sales and Sales Support

Purpose of the Role: Fulfill ongoing need for higher level sales support, particularly in the area of customer communication and sales strategy. Take direct inbound calls from customers and make outbound sales prospecting and sales development calls. Take a lead role as point person when a territory becomes vacant, coordinating resources with regional administrators, sales support, customer experience, inside sales and sales management to maintain seamless customer support and sales activity.

Job Responsibilities:

· Proactive collaboration with Field and Inside Sales Account Executives to support joint territory plan.

· Strategically plans sales calls with direction from Account Executives.

· Provide strategic customer coverage in vacant territories taking inbound phone calls and emails and responding to customer needs.

· Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;

· Provides timely and complete information needed for consultants and inside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.

· Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product;

· Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

· Effectively manages sample budget.

Core Competencies: (Required Behaviors)

Expanding and Advancing Opportunities

Engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers' cues; articulating and promoting a path forward.

· Follows customers' cues - Continually takes customers' pulse to understand where they are coming

· from and where they are emotionally; attends closely to customers' questions and comments to make sure all parties are attuned; quickly picks up on and responds to emotional cues; manages the conversation by adapting own interaction style and approach to others' emotional states.

· Advances the sale - Builds agreement on outcomes and actions to advance the sale; suggests

· meetings with others who can influence buying decisions; persists in requesting the desired outcome, where appropriate; closes the sale at a well-suited time.

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

· Establishes relationships - Connects easily with new people; puts others at ease and gains personal acceptance.

· Helps others have personal win - Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

· Reinforces others' self-worth - Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

· Shows can be trusted

· Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Sustaining Customer Satisfaction

Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

· Clarifies customer interests - Gains full understanding of customers' wants, desires, problems, concerns, satisfactions, and expectations by seeking or confirming information and opinions during the implementation of sales contracts and throughout the relationship.

· Resolves customer issues

· Responds quickly to resolve customer problems and concerns; keeps customers informed and provides feedback on actions taken; initiates appropriate actions based upon customer or team input.

· Manages customer expectations

· Avoids unreasonable commitments and works to meet or exceed customer expectations to mutual benefit.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

· Relishes learning - Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

· Assimilates information quickly - Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

· Welcomes feedback - Seeks and readily accepts feedback on own performance; uses feedback

· constructively to improve knowledge, skills, and behaviors.

· Applies knowledge or skill - Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Requirements:
· This position requires a Bachelor’s Degree (Master’s desirable)

· Some sales or customer service experience desired

· Proficient in MS Office and Sales Management Software]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2576703/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2576703/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Bi-lingual Inside Sales Representative - LATAM
Published Division/Department: International Markets
Requisition #: 5797
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Department: International

Title: Inside Sales Representative

Reports to: Team Leader, International Inside Sales

Status: Permanent

Location: USA (Geneva or Florida)

The Opportunity

The Inside Sales Representative is accountable for the promotion and effective sales of Houghton Mifflin Harcourt Company products to International Schools within their assigned territory to achieve sales goals.

The Inside Sales Representative position is US based as part of a global team reporting to the Manager, International Inside Sales based in the US.

The role carries a monthly base salary, quarterly incentives and annual commission.

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties & Responsibilities

Advancing and Closing Sales:

* Meets sales goals by targeting and prioritizing accounts and activities (including but not limited to sales calls, sales presentations, marketing communication, and product promotion/complimentary samples) based upon likelihood of purchase and size of purchase
* Works with Sales Manager and Director of Sales and Marketing Operations to determine calendar to effectively sell products, to influence and uncover potential leads and follow up with customers.
* Understands issues and sets the agenda
* Influences adoption processes to position us for success
* Maintains adequate knowledge of each curriculum area to converse comfortably with customers and understand their needs, and to consult on products and resources that will help customers meet educational objectives;
* Analyses competitors' activities and adjusts appropriately
* Manages customer relationships to close sales.

Territory Management and Analysis:

* Works with Sales Manager to develop territory plans that uncover issues and address customer needs for educational materials and services;
* Identify key insiders in customer base.
* Demonstrates initiative, generates ideas, and proactively manages the territory
* Plans effective use and manages assigned budgets effectively.
* Anticipates trends
* Utilizes the right resources for the best results in the campaign;
* Builds and maintains extensive networks that helps to win adoptions

Collaboration

* Constantly monitors the market, recognizes trends, and communicates that information to the Sales Manager and Director of Sales and Marketing Operations;
* Utilizes regional and national resources effectively to meet overall campaign and strategy goals;
* Persuades the customer to become an advocate for our product
* Supports customers when market or product information is needed.
* Other duties as assigned.

Requirements:
Skills and Experience:

Essential:

* BA/BS degree required.
* 1 - 3 years prior sales experience preferable in an Inside Sales Model and/or teaching experience.
* Fluency in oral and written English, in addition to Spanish
* Strong interpersonal skills, as well as the ability to assimilate information rapidly.
* Strong analytical, organizational and planning skills are also required.
* Must demonstrate initiative and be self-motivated.
* Must have ability to present products effectively to small and large groups.
* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com or equivalent.

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>Fri, 10 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Chicago-Bi-lingual-Inside-Sales-Representative-LATAM-Job-IL-60290/2542787/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Chicago-Bi-lingual-Inside-Sales-Representative-LATAM-Job-IL-60290/2542787/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS