http://careers.hmhco.com/feeds/School-Psychologist-New-York-NY-jobs/ Custom RSS Feed for School-Psychologist-New-York-NY-jobs Fri, 24 May 2013 22:20:07 GMT en-us http://careers.hmhco.com/feeds/School-Psychologist-New-York-NY-jobs/ 720 Published Job Title: Math Per Diem Curriculum Specialist
Published Division/Department: US Sales
Requisition #: 5773
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide PART TIME, product sales presentations to customers on an as needed basis. Individuals in this role will provide professional presentations, product implementations, and in-service training to customers. Ideal candidates hold BA/BS in Education and will offer expertise in elementary, middle school and/or high school in the following subjects:

* Math

Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 05/18/13]]>Thu, 23 May 2013 03:00:00 GMThttp://careers.hmhco.com/job/New-York-City-Per-Diem-Curriculum-Specialist-Job-NY-10001/2507118/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/New-York-City-Per-Diem-Curriculum-Specialist-Job-NY-10001/2507118/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Dir School Improvement
Published Division/Department: US Sales
Requisition #: 5850
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 50% - 60%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

JOB TITLE: Director School Improvement

TITLE REPORTING TO: General Manager BUSINESS UNIT: LLC Content Delivery

OVERALL RESPONSIBILITY: The School Improvement Director must be able to perform in a highly dynamic, fast paced environment involving significant and intense coordination with many business groups to ensure the successful planning, coordination, execution and completion of all school improvement contracts. The incumbent manages consultant assignments, ensuring high quality and high customer satisfaction throughout the school improvement contracts. The School Improvement Director must have the ability to grasp complex client issues, evaluate appropriate solutions, and utilize internal and external resources for rapid resolutions or decisions. The incumbent must be capable of solving moderately complex technical and business operational challenges. The incumbent must have the ability to assess the needs of customers and seek quick and effective decisions to ensure overall customer satisfaction and efficient delivery of all cross-functional services.

PRIMARY ACCOUNTABILITIES

Responsible for developing detailed project plans, monitoring work streams (curriculum selection, materials management, training, professional development, technical services), ensuring tasks are delivered on time, and adjusting project plans to ensure that objectives are met and are in line with the needs of the account and scope of the client engagement.

Creates implements and directs the creation of new content to support the implementation of the school improvement contracts. The content is created based on market trends, Center content development goals, client feedback and client needs. Works with Delivery Director to utilize appropriate delivery resources to deliver content to client.

Responsible for managing all project budgets and timelines as well as minimizing exposure and risk on each contract. Analyzes project profitability, revenue, margins, bill rates, and utilization as well as determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors all receivables for each contract.

Provides in an advisory role to Sales Team in procuring school improvement contracts. Contributes to the development of proposals, presents to potential clients, and secures contract.

Serves as the main point of contact for the client during the engagement. Responsibilities include coordinating all client interaction, content delivery, project communication, and meeting all necessary reporting requirements.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Must have the ability to lead and motivate teams and individuals. Able to think creatively and strategically to successfully mediate and negotiate with individuals and teams internally and externally. Able to overcome obstacles to cooperation and to foster harmonious relationships. Able to balance competing priorities, complex situations, and tight deadlines The incumbent must have the ability to create, edit and drive content specific to the school improvement process which will directly support clients.

Excellent communication, organizational, presentation, data analysis, and interpersonal skills.

Excellent trouble-shooting ability

Flexible work attitude.

Sound basic knowledge of project planning and process mapping software i.e. Proficiency of MS Project and other project management software – Sharepoint.

Limited travel required – minimum of 10 days on the road annually for client engagements related to School Improvement contracts.

EDUCATION & EXPERIENCE

Required:

Master’s Degree or equivalent experience in process or quality improvement required.

Minimum 10-15 years related experience required in one of more of the following areas: project management, change management, process improvement, and account management. Experience in leading teams, developing and implementing project plans, and understanding the people-side of change.

Preferred:

Project Management Institute (PMI) Certification

Educational publishing and/or consulting experience preferred.]]>Thu, 23 May 2013 03:00:00 GMThttp://careers.hmhco.com/job/Denver-Dir-School-Improvement-Job-CO-80002/2565056/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Denver-Dir-School-Improvement-Job-CO-80002/2565056/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Associate QA Development Specialist
Published Division/Department: Global Supply Chain
Requisition #: 5782
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Customer Service / Client Care
Under general direction of the Manager, CS Training, QA and Knowledge Management, the QA and Development Specialist monitors quality for a variety of customer transactions and identifies trends and opportunities for increased levels of performance. Uses quality data and information on new products and processes to assist in the design, development and facilitation of training. Responsible for creating/updating documents in Knowledge Database.

Monitors and reviews critical customer touchpoints which may include customer calls, orders, email inquiries and other customer interactions and provides quality results, feedback, training recommendations to CE Management team.
Uses quality data and information on new products and processes to assist in the design, development and facilitation of training. Develops training materials and tools such as job aides, in person and web-based training and multi-media training tools to meet learner needs. Measures effectiveness of training thru knowledge checks and monitoring of customer interactions.
Reviews/maintains knowledge database and develops/updates process and product documents to assist teams in responding to customer inquiries.

Requirements:
- 2-3 years relevant experience in order entry for School and/or Trade

- Prior experience in quality review and/or training development and facilitation]]>Sat, 11 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Orlando-Associate-QA-Development-Specialist-Job-FL-32801/2544917/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Orlando-Associate-QA-Development-Specialist-Job-FL-32801/2544917/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Sales Representative (PRC)
Published Division/Department: Sales Operations
Requisition #: 5777
State/Province/County: Other
City: Beijing
Country: China (PRC)
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

The Opportunity

As a Sales Representative in the International Team you will be responsible for maintaining and growing revenue across your assigned territory.

Reporting directly to the Sales Manager, you will manage a portfolio of accounts (i.e. schools etc.) in your assigned territory.

As a Sales Representative, you will work closely alongside the business development team to help develop a pipeline of opportunities (recorded in SFDC) offering broad solutions to Ministries of Education, private & public school systems, inside sales, channel partners and distributors in your assigned territory.

The Sales Representative will play a key role in the management and development of the territory in order to maximize revenue opportunities in the territory.

Duties & Responsibilities

* Identify, evaluate and close specific sales opportunities that will drive sustainable business growth across the territory.
* Identify, build, and manage long term relationships with strategic partners in the industry.
* Identify, build and maintain exceptional business relationships with key public and private sector educational stakeholders.
* Manage and develop broader relationships with existing partners, agents and resellers in the territory
* Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of opportunities.
* Identify and analyze opportunities in the region in relation to HMH products, services and solutions
* Effectively develop and deliver sales presentations.
* Work with the Sales Director to identify and evaluate new markets for existing services, and other development and marketing partnership opportunities.
* Partner with our HMH business development team in the region to leverage embedded group relationships and networks.
* Making sales calls to schools within assigned territory
* Developing relationships with supervisors and teachers
* Presenting our materials to groups and in one-on-one meetings
* Organizing sales campaigns
* Coordinating implementation and in-service for adopting districts

Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

Requirements:
The Opportunity

As a Sales Representative in the International Team you will be responsible for maintaining and growing revenue across your assigned territory.

Reporting directly to the Sales Manager, you will manage a portfolio of accounts (i.e. schools etc.) in your assigned territory.

As a Sales Representative, you will work closely alongside the business development team to help develop a pipeline of opportunities (recorded in SFDC) offering broad solutions to Ministries of Education, private & public school systems, inside sales, channel partners and distributors in your assigned territory.

The Sales Representative will play a key role in the management and development of the territory in order to maximize revenue opportunities in the territory.

Duties & Responsibilities

* Identify, evaluate and close specific sales opportunities that will drive sustainable business growth across the territory.
* Identify, build, and manage long term relationships with strategic partners in the industry.
* Identify, build and maintain exceptional business relationships with key public and private sector educational stakeholders.
* Manage and develop broader relationships with existing partners, agents and resellers in the territory
* Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of opportunities.
* Identify and analyze opportunities in the region in relation to HMH products, services and solutions
* Effectively develop and deliver sales presentations.
* Work with the Sales Director to identify and evaluate new markets for existing services, and other development and marketing partnership opportunities.
* Partner with our HMH business development team in the region to leverage embedded group relationships and networks.
* Making sales calls to schools within assigned territory
* Developing relationships with supervisors and teachers
* Presenting our materials to groups and in one-on-one meetings
* Organizing sales campaigns
* Coordinating implementation and in-service for adopting districts

Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>Wed, 01 May 2013 03:00:00 GMThttp://careers.hmhco.com/job/Beijing-Sales-Representative-%28PRC%29-Job/2525728/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Beijing-Sales-Representative-%28PRC%29-Job/2525728/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Sales Representative (Asia)
Published Division/Department: Sales Operations
Requisition #: 5853
State/Province/County: Singapore
City: Singapore
Country: Singapore
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

As a Sales Representative in the International Team you will be responsible for maintaining and growing revenue across your assigned territory.

Reporting directly to the Sales Manager, you will manage a portfolio of accounts (i.e. schools etc.) in your assigned territory.

As a Sales Representative, you will work closely alongside the business development team to help develop a pipeline of opportunities (recorded in SFDC) offering broad solutions to Ministries of Education, private & public school systems, inside sales, channel partners and distributors in your assigned territory.

The Sales Representative will play a key role in the management and development of the territory in order to maximize revenue opportunities in the territory.

Duties & Responsibilities

* Identify, evaluate and close specific sales opportunities that will drive sustainable business growth across the territory.
* Identify, build, and manage long term relationships with strategic partners in the industry.
* Identify, build and maintain exceptional business relationships with key public and private sector educational stakeholders.
* Manage and develop broader relationships with existing partners, agents and resellers in the territory
* Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of opportunities.
* Identify and analyze opportunities in the region in relation to HMH products, services and solutions
* Effectively develop and deliver sales presentations.
* Work with the Sales Director to identify and evaluate new markets for existing services, and other development and marketing partnership opportunities.
* Partner with our HMH business development team in the region to leverage embedded group relationships and networks.
* Making sales calls to schools within assigned territory
* Developing relationships with supervisors and teachers
* Presenting our materials to groups and in one-on-one meetings
* Organizing sales campaigns
* Coordinating implementation and in-service for adopting districts

Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

Requirements:
Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>Mon, 29 Apr 2013 00:00:00 GMThttp://careers.hmhco.com/job/Singapore-Sales-Representative-%28Asia%29-Job/2571668/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Singapore-Sales-Representative-%28Asia%29-Job/2571668/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Project Manager - Strategic Initiatives
Published Division/Department: Digital Content Development
Requisition #: 5595
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Project Management / Program Management

Job Specification

Department: Digital Content Development

Title: Project Manager – Strategic Initiatives

Status: Permanent

Location: Dublin

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties and Responsibilities include the following:

Description:

* The Strategic Initiatives team is responsible for analysing and implementing new strategic initiatives within the Digital Content Development organization. The team works collaboratively with groups across HMH and the Product Development group to identify strategic opportunities, such as process improvements or new production efficiencies for our business. These projects may include, but not limited to, HTML5, new Content Management Systems, adaptive content and assessment for Digital products, Next Generation Content, and new processes around our digital delivery model. An emerging component of the team will be to drive and implement new metrics/data initiatives within DCD.

Project Manager - key Responsibilities

* Will help research, define, and implement new, strategic opportunities within DCD (see projects above).
* Conduct both external and internal research to identify opportunities (e.g. interviews, market research)
* Collect and analyse quantitative and qualitative data to validate opportunity for improvement and recommend strategy/course of action to executive leadership
* Responsible for overall project delivery, including schedule, budget, resource assignment and quality
* Manage the execution and associated process creation to support the new Metric initiatives in DCD.
* Drive and implement data management efficiencies within DCD, which will enable the leadership team make informed business decisions

Schedules

* Creates detailed project schedule and requests required resources from team members assigned for specific project tasks
* Drive given initiatives to agreed budget submission and quality
* Collaborate with cross functional team member as appropriate for specific information

Reporting

* Update & Manage project/component budget on a weekly basis and advise Program Manager ASAP of any budget risk or changes
* Timely accurate status reports
* Timely accurate weekly project/component tracker updated

Requirements:
Job Specification

Department: Digital Content Development

Title: Project Manager – Strategic Initiatives

Status: Permanent

Location: Dublin

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties and Responsibilities include the following:

Description:

* The Strategic Initiatives team is responsible for analysing and implementing new strategic initiatives within the Digital Content Development organization. The team works collaboratively with groups across HMH and the Product Development group to identify strategic opportunities, such as process improvements or new production efficiencies for our business. These projects may include, but not limited to, HTML5, new Content Management Systems, adaptive content and assessment for Digital products, Next Generation Content, and new processes around our digital delivery model. An emerging component of the team will be to drive and implement new metrics/data initiatives within DCD.

Project Manager - key Responsibilities

* Will help research, define, and implement new, strategic opportunities within DCD (see projects above).
* Conduct both external and internal research to identify opportunities (e.g. interviews, market research)
* Collect and analyse quantitative and qualitative data to validate opportunity for improvement and recommend strategy/course of action to executive leadership
* Responsible for overall project delivery, including schedule, budget, resource assignment and quality
* Manage the execution and associated process creation to support the new Metric initiatives in DCD.
* Drive and implement data management efficiencies within DCD, which will enable the leadership team make informed business decisions

Schedules

* Creates detailed project schedule and requests required resources from team members assigned for specific project tasks
* Drive given initiatives to agreed budget submission and quality
* Collaborate with cross functional team member as appropriate for specific information

Reporting

* Update & Manage project/component budget on a weekly basis and advise Director and/or relevant Manager ASAP of any budget risk or changes
* Timely accurate status reports
* Timely accurate weekly project/component tracker updated

Requirements:

The ideal candidate must have:

Essential:

* A third level qualification in computer science, education, business or project management, or relevant, significant work experience
* Significant project level experience, including end-to-end project lifecycles, within a dynamic software delivery environment
* Strong project management skills – expert at building and tracking project plans and risk management
* Proven ability to delivery projects as part of a geographically dispersed team to budget, schedule and quality.
* Ability manage offshore vendors to deliver project requirements
* Excellent interpersonal and proven communication skills at peer, stakeholder and Vendor levels to be able to motivate a team delivery
* Experience in a rapid, high growth environment with ability to take ownership of tasks and se through to conclusion
* Positive, proactive, can do attitude to problem solving and issue management
* Excellent time management and experience in multiple project delivery
* Customer service orientation with ability to manage relationships with internal customers

Desirable:

* Experience at a similar level in similar/relevant roles within the multimedia/education industry
* Hands-on experience in producing multimedia products, preferably for delivery on multiple platforms, in a multi-product environment, on-time and to industry quality standard.
* Proven value-add experience in improving project process and control.
* High degree of business acumen with the ability to add strategic value to projects

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>Sun, 28 Apr 2013 03:00:00 GMThttp://careers.hmhco.com/job/Dublin-Project-Manager-Strategic-Initiatives-Job/2406895/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Dublin-Project-Manager-Strategic-Initiatives-Job/2406895/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Sr. Product Manager
Published Division/Department: Marketing Shared Services
Requisition #: 5736
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

The Senior Product Manager is responsible for overseeing assigned aspects of the English Language Arts product line management with an emphasis on new product development, product line strategic growth/profitability, and life cycle management. Primary responsibilities include product line planning; guiding editorial and technology development of superior, differentiated product; advocating customer/sales needs in the product development process; guiding market research activities; developing strategic marketing plans and promotional materials/activities; and taking a portfolio view of life cycle management.

Additional responsibilities include participating in creation of business cases, product launch and maintenance activities, and competitive selling support. The Senior Product Manager should be well versed in the K-12 English Language Arts market preferably with emphasis in Intervention and English Language Learners. Role requires print, assessment, and digital product development planning.

Product Planning & Product Development:

•Develop competitive marketing strategy for a multimillion dollar online education solution to meet revenue and profit goals.

•Identify new market and growth opportunities and develop solutions through business case process. Conduct ongoing market intelligence activities that yield develop deep customer insights and job-to-be-done to support new opportunity identification and business case development.

•Manage product planning and development activities for a solution in collaboration with product development teams.

•Create comprehensive market and business requirements for new solutions that satisfy customer needs and revenue/profit goals.

•Identify potential authors, advisory board members, and pilot schools.

•Recommend and maintain partnerships and affiliations to enhance marketability of products/product line roadmap.

•Make recommendations for revisions of and extensions for existing solutions, including product customization, new components, and pricing models.

Product Life Cycle Management

•Analyze financial performance of an assigned product, including investment, revenue, and profitability

•Analyze and evaluate market performance and product positioning of an assigned product

•Benchmark performance of an assigned product against competition and market

•Implement tasks in the product launch and sunset process.

•Implement product maintenance plans and manage the phases and gates in the product life cycle

Marketing Strategy

•Develop go-to-market strategy for new product or solution.

•Set and monitor marketing objectives for Sales and Product Marketing to ensure successful performance of assigned product or solution.

•Partner with VP or Director to identify product positioning strategies. Partner with Product Marketing and Sales to ensure proper competitive positioning for product or solution.

Market Intelligence

•Research and report information about market trends, competitive issues and products, customer issues, and sales force needs to stakeholders as directed.

•Anticipate, monitor, and respond to competitive issues. Implement the development of strategic competitive information

•Serve as liaison between sales and editorial/technology on assigned product (s)

•Set goals for market research activities. Implement efficacy studies, user studies, and pilots

Business Analysis

•Analyze and use financial and profitability reports to manage product performance for assigned product(s) and recommend commercial tactics to ensure revenue and profit goals are achieved.

•Collect customer, sales history, market trend, implementation, and sampling data to inform product development and marketing planning

•Use quantitative data and qualitative analysis

•Implement pricing plans in line with product strategy.

Communication & Supervision

•Maintain strong, ongoing channels of communication with sales force, Marketing, Editorial, and other internal departments

•Supervise, but not directly manage, one or two staff members

Requirements:
Educational Qualification / Certification: Typically requires BS/BA in related discipline with approximately 10 years of related industry or functional experience; MBA or Masters preferred--preferably in the content area or in business management or marketing

Relevant Experiences:
•Experience in editorial, sales, consulting in education
•Experience in managing digital product line and/or online platform.

Other Requirements

Open to all major locations: Austin, Boston, Evanston, Orlando, and Rolling Meadows.]]>Mon, 13 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Austin-Sr_-Product-Manager-Job-TX-73301/2484549/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Austin-Sr_-Product-Manager-Job-TX-73301/2484549/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5668
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

OVERALL RESPONSIBILITY:

The AEs will collaborate with partner Field-Based Account Executive(s) to develop, execute, and revise quarterly and yearly Sales Plans specific to their assigned states/region/area in order to meet individual and team sales goals. They direct the selling, proposal development strategy, project plan and execution of HMH Professional Development and Professional Services proposals for the K-12 market. AEs will effectively interact with all levels of school leadership, from site Principals to district Superintendents, in order to develop lasting relationships that result in solution oriented sales. They maintain ongoing account management contact with Professional Development and Professional Service clients to assess ongoing needs and position HMH service solutions as appropriate

PRIMARY ACCOUNTABILITIES

Maximize client cultivation and grow market footprint from the current base of business by leveraging deep knowledge of current clients and PD services to develop opportunities, working collaboratively with Logistics Coordinators and Consultants to ensure client retention and expansion

Generate new client opportunities through established and emerging lead source channels (e.g., conferences, webinars, website, current clients, publication orders, RFPs, trade shows, etc.) and bring those opportunities to a successful close

Support Field-Based Account Executive(s) with the needs assessments and proposal development for prospective new clients identified through various HMH field channels

Collaborate with Thought Leadership and Marketing departments to exchange reciprocal market and customer data to inform IP development and launch plans that meet market demands and increase the relevancy and positioning of service solution suites

Accurate and consistent reporting of territory and client account status through CRM system

Requirements:
SKILLS/COMPETENCIES REQUIRED

Deep understanding of the K-12 Educational market trends and issues

Microsoft Office Suite

CRM (Dynamics, Salesforce)

Effective time management and communication via phone, emails, and site visits with clients, including the drafting/presenting/revising of written proposals

Successfully conducts comprehensive needs assessment with clients for a solution-based sales approach

EDUCATION & EXPERIENCE

Required:

Ability to travel 20%

Bachelor’s degree in a related field

3+ years of related industry experience (sales or education)

Preferred:

Master’s degree in a related field

5+ years in educational sales (PD, intervention, basal, supplemental)]]>Sun, 05 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Denver-Account-Executive-Job-CO-80002/2470417/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Denver-Account-Executive-Job-CO-80002/2470417/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Development Associate - Practice Manager
Published Division/Department: US Sales
Requisition #: 5933
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 30% - 40%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

Purpose of the Role:

The Practice Manager will be responsible for recruiting, training, and coaching new trainers in the one of the dedicated practice areas, contributing to course development, and providing strategic marketing and sales support for the sales campaigns. In addition, the Practice Manager will interface with customers, closing PD sales, and determining the training needs. The Practice Manager also schedules trainers and communicates the unique client needs.

In addition, this position is accountable for delivering fifty (50) client engagement days on an annualized basis to include effective, in-depth professional development service based consulting, instruction, seminars and training curriculum within their dedicated practice area as well as additional practice areas. This person serves as a role model for instruction and consulting within their dedicated practice area. Provides thought leadership and content development to the professional learning department and is focused on client satisfaction.

Job Responsibilities:

Market Research/Product Development
- Works with Professional Learning and Delivery resources to collaboratively identify, develop and deliver effective products and services within a dedicated practice area.
- Reads the markets, identifies trends, customer needs, competitive environment, sales projections, market share as it relates to professional development.
- Communicates effectively with other practice managers, product developers, marketing and sales teams to refine strategic approach
- Collaboratively creates project plans for developing practice product offerings and works alongside the professional development and delivery teams to execute on those plans.
- Contributes competitive information that impacts product development
- Maintains product vision and assures product meets and exceeds market needs
- Contributes to customized workshop content and new course development
- Tracks field/customer feedback concerning courses

Client Engagements and Customer Satisfaction:
- Participates and provides leadership in live and virtual professional development opportunities. Presenting at local, regional and national associations and/or industry conferences when appropriate.
- Completes pre-engagement conferences as stated in client contract, generally at least 30 days in advance.
- Takes a consultative and advisory approach to client relationships providing recommendations for additional skills. Work with sales team to communicate new leads and opportunities.
- Submits handouts and all documents to the Company according to agreed upon deadlines and Center formats.
- Focuses on client satisfaction and seeks to achieve successful internal and external performance evaluations.

Subject Matter Expert and Thought Leader:
- Demonstrates and extensive knowledge about curriculum offerings and utilizes said information to build a foundation for effective conversations customers, seminars and presentations in order to meet customer needs.
- Demonstrates in depth curriculum and subject knowledge by positioning engagement offerings in a way that reflects LLC strengths while aligning with market issues, curriculum trends and customer needs.
- Stays abreast of new technology and education techniques.
- Participates on committees and task forces as appropriate.

Content Developer:
- Designs and delivers professional development curriculum, seminars and training that provide thought leadership to the market and cutting edge education techniques.
- Operates within proscribed quality standards and aligns work to the organizations strategic focus.

Reviews publications and presentations materials such as seminars, manuscripts etc. for internal intellectual property development.

Requirements:
Prerequisite Work Experience/Skill Sets:

· Bachelor’s degree required. Graduate degree in education or related field strongly preferred.

· Experience as a classroom teacher and as an administrator.

· Experience in consulting or training adults. Demonstrated success in delivering high-quality professional development.

· 8-12 years in educational publishing as a consultant, sales rep, manager or comparable work history. Experienced in instructional design and instructional presentation skills strongly preferred.

· Computer proficiency, including MS Word, Excel, Outlook, PowerPoint, Web 2.0 internet tools

· Travel: 25-50% travel; This position has irregular work hours, requiring overnight trips and extensive travel is physically demanding. Ability to undertake some heavy lifting at trade shows (50lbs.).

Other Skills Required:

· Exceptional oral and written communication skills .

· Outstanding organizational skills and follow-through.

· Strong leadership skills

· Strong problem solving skills

· Self-starter with ability to work independently and with supervision.

Other Skills Strongly Preferred:

· Proficient in facilitation of inquiry-based group learning.

· Skilled at using data to set individual and group goals and monitoring growth against these goals.

· Understands how to guide leaders to assess student learning, use data and articulate clear and compelling instructional expectations for the classroom and school settings.

· Models reflection and feedback as a means to grow and develop.

· Sophisticated ability to manage relationships with diverse colleagues and stakeholders.

· Ability and willingness to engage in difficult conversations.

· Flexibility in a dynamic environment.

· Ability to assimilate information rapidly

· Experience in coaching/mentoring school principals

Demonstrates in depth curriculum and subject knowledge by positioning engagement offerings in a way that reflects LLC strengths while aligning with market issues, curriculum trends and customer needs.

· Stays abreast of new technology and education techniques.

· Participates on committees and task forces as appropriate.

Content Developer:

· Designs and delivers professional development curriculum, seminars and training that provide thought leadership to the market and cutting edge education techniques.

· Operates within proscribed quality standards and aligns work to the organizations strategic focus.

Reviews publications and presentations materials such as seminars, manuscripts etc. for internal intellectual property development.]]>Mon, 20 May 2013 00:00:00 GMThttp://careers.hmhco.com/job/Denver-Professional-Development-Associate-Practice-Manager-Job-CO-80002/2606919/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Denver-Professional-Development-Associate-Practice-Manager-Job-CO-80002/2606919/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: National Practice Director (homebased , location open)
Published Division/Department: Corporate Education Services
Requisition #: 5800
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 30% - 40%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services
The Education Practice Manger for Adult Learning/Workforce Redevelopment and Adaptive Teaching markets will leverage their expertise and experience to define and develop next-generation learning services and professional development for education leaders. Practice Managers will lead HMH’s thought leadership efforts on a specific discipline area(s), using research; market data, trends, and innovation; competitive intelligence; and work with association, government, and partner experts to create services and products that anticipate client needs and demands. Partnering with the HMH Leadership and Learning Center (LLC) – and across HMH (e.g., product development, assessment), the Practice Manager will be responsible for building a complete service offering to be marketed, sold, and delivered through the LLC’s service professionals and consultants.
Lead HMH design strategy for discipline-specific next-generation learning services offerings:· Track market trends, research, and innovations as well as legislative and competitive landscape to ensure that HMH is designing high-impact service offerings that anticipate client demand.· Monitor HMH product development, assessment, and services current offerings and pipeline plans to construct comprehensive solutions where appropriate.· Maintain regular communication with LLC and HMH Heinemann teammates to leverage fully client input and feedback and share it within our community of services professionals.Convert market intelligence into comprehensive Services offerings:· Create framework and timeline for proposed deliverables.· Validate proposed solutions via internal and external discussions, speaking engagement, etc.· Pilot comprehensive solutions – independently, with HMH colleagues, clients, or associations/partners – to incubate and test new service offerings.· Build pilots with appropriate innovative delivery methodologies, working with delivery design lead.· Analyze success or shortcomings of incubation efforts to refine and prepare offerings.· Work with Operations Manager and LLC publications team to construct professional development and/or learning services and artifacts in accordance with standard practices.· Develop facilitation strategies for seminar delivery built on adult learning theory principles.· Train and certify LLC or other delivery teams in new content.Convey HMH thought-leadership on specific education areas via internal and external activities:· Speak at or serve on panel discussions at association and/or education events.· Write white papers that articulate the HMH position on new service areas (prime the pump).· Build reference list of clients (or incubation partners) and internal experts to market new services.· Participate actively in HMH and/or leading education social media channels.· eChats, Colloquy presentations, and/or other internal informational communication activities.· Provide sales support (e.g., proposal strategy, sales calls) and customer consultation as needed. Host periodic “think tank” activities with education experts and/or clients to generate feedback, guidance, and validate strategies and for discovery of new challenges and opportunities.
Requirements
SKILLS/COMPETENCIES REQUIRED

MANAGEMENT/FINANCIAL ACCOUNTABILITIES

• Ability and courage to question present state, envision future state, and translate into high-impact services and products targeted to client demand• Ability to manage to project plans and deadline• Excellent presentation/training skills • Self-starter with strong teaming, organization, and collaboration skills• Strong analytical skills and business awareness• Ability to balance high-level, strategic thinking and tactical focus on delivery of specific work products• Excellent professional writing skills • Ensure development projects stay within budget• Manage T&E budget to meet full year commitments

• Manage resource and membership budget

Required:• Master’s Degree in Education or related field• Minimum 10 years’ experience in Professional Development, Educational Consulting and/or Research, or related field(s)• Educational expertise and experience working in/with school districts, state DOEs, for-profits, and/or other• Knowledge of adult learning principles and successful experience creating and delivering service offerings, products, or related deliverables• Demonstrated market expertise in the area of Early Childhood Education, Special Education and Interventional Strategies, Adult Education, or Workforce Development required.Preferred: • Advanced expertise on critical educational topics such as early childhood education, educational leadership, etc. • Experience in education environment as an instructor, leader, or other local or state administrator• Boston-based]]>Sat, 11 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2544910/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2544910/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: National Practice Director(home based,location open)
Published Division/Department: Corporate Education Services
Requisition #: 5760
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 30% - 40%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services
The Education Practice Manger will leverage their expertise and experience to define and develop next-generation learning services and professional development for education leaders. Practice Managers will lead HMH’s thought leadership efforts on a specific discipline area(s), using research; market data, trends, and innovation; competitive intelligence; and work with association, government, and partner experts to create services and products that anticipate client needs and demands. Partnering with the HMH Leadership and Learning Center (LLC) – and across HMH (e.g., product development, assessment), the Practice Manager will be responsible for building a complete service offering to be marketed, sold, and delivered through the LLC’s service professionals and consultants.
Lead HMH design strategy for discipline-specific next-generation learning services offerings:· Track market trends, research, and innovations as well as legislative and competitive landscape to ensure that HMH is designing high-impact service offerings that anticipate client demand.· Monitor HMH product development, assessment, and services current offerings and pipeline plans to construct comprehensive solutions where appropriate.· Maintain regular communication with LLC and HMH Heinemann teammates to leverage fully client input and feedback and share it within our community of services professionals.Convert market intelligence into comprehensive Services offerings:· Create framework and timeline for proposed deliverables.· Validate proposed solutions via internal and external discussions, speaking engagement, etc.· Pilot comprehensive solutions – independently, with HMH colleagues, clients, or associations/partners – to incubate and test new service offerings.· Build pilots with appropriate innovative delivery methodologies, working with delivery design lead.· Analyze success or shortcomings of incubation efforts to refine and prepare offerings.· Work with Operations Manager and LLC publications team to construct professional development and/or learning services and artifacts in accordance with standard practices.· Develop facilitation strategies for seminar delivery built on adult learning theory principles.· Train and certify LLC or other delivery teams in new content.Convey HMH thought-leadership on specific education areas via internal and external activities:· Speak at or serve on panel discussions at association and/or education events.· Write white papers that articulate the HMH position on new service areas (prime the pump).· Build reference list of clients (or incubation partners) and internal experts to market new services.· Participate actively in HMH and/or leading education social media channels.· eChats, Colloquy presentations, and/or other internal informational communication activities.· Provide sales support (e.g., proposal strategy, sales calls) and customer consultation as needed. Host periodic “think tank” activities with education experts and/or clients to generate feedback, guidance, and validate strategies and for discovery of new challenges and opportunities.
Requirements
SKILLS/COMPETENCIES REQUIRED

MANAGEMENT/FINANCIAL ACCOUNTABILITIES

• Ability and courage to question present state, envision future state, and translate into high-impact services and products targeted to client demand• Ability to manage to project plans and deadline• Excellent presentation/training skills • Self-starter with strong teaming, organization, and collaboration skills• Strong analytical skills and business awareness• Ability to balance high-level, strategic thinking and tactical focus on delivery of specific work products• Excellent professional writing skills • Ensure development projects stay within budget• Manage T&E budget to meet full year commitments

• Manage resource and membership budget

Required:• Master’s Degree in Education or related field• Minimum 10 years’ experience in Professional Development, Educational Consulting and/or Research, or related field(s)• Educational expertise and experience working in/with school districts, state DOEs, for-profits, and/or other• Knowledge of adult learning principles and successful experience creating and delivering service offerings, products, or related deliverables• Demonstrated market expertise in the area of Early Childhood Education, Special Education and Interventional Strategies, Adult Education, or Workforce Development required.Preferred: • Advanced expertise on critical educational topics such as early childhood education, educational leadership, etc. • Experience in education environment as an instructor, leader, or other local or state administrator• Boston-based]]>Sat, 11 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2544915/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2544915/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Education Services Program Director -(homebased-location open)
Published Division/Department: Corporate Education Services
Requisition #: 5804
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Communications
The Program Director will work on a range of activities: help prioritize and drive programs to deliver new educational services; track and identify efficacy of program outcomes; assist with white paper production, case studies, and create product descriptions and collateral for sales; research competitive and market data; serve as liaison to national and international organizations; partner with Pub Ops team(s); manage production schedule for IP development in line with templates/processes of internal partner Pub Ops and Marketing organizations. The Program Director will also serve as proxy for SVP for internal meetings or other activities, where appropriate/required.

Lead program efforts – internal and cross-functional –reporting evidence and outcomes:• Contribute to the overall team strategy as well as selection and prioritization of team projects• Assist with planning, management, and benchmarking activities associated with programs and pilots• Track and analyze pilot activities, specifically focused on target efficacy and projected outcomes• Assist with creation of white papers, articles, or other artifacts that support new education services• Coordinate association and partner involvement with program activity

Create message and sales collateral for new services:• Manage case study process, references, and/or other client- or partner-associated activities• Provide material for Comms team for internal and external information vehicles, press, and PR • Partner with Sales and Marketing to provide appropriate sales support, reference story, and/or other collateral for new Services launch and demand generation activities• Work with web POC to ensure that our web site showcases team activity and projects• Serve as POC for CSR team, given the prospect of aligning events or activities for greater impact• Partner with Sales to provide appropriate sales support, balanced against other team priorities
Lead specific team initiates, partner relationships, and coordination of other individual events:• Drive coordination and planning around thought leadership events (e.g., Client Advisory Council) • Assist with association and partner relationship management • Coordinate events and activities with appropriate team (or HMH) thought leaders

• Assist with coordination of additional internal activities (e.g., Colloquy) as needed

Provide additional market intelligence, analysis, and maintain reference roster of HMH talent:• Mine market and opportunity research, and competitive analysis for in-progress or future initiatives• Keep list of client and expert (internal or external) references for co-presentations, case studies, etc.• Research and prepare materials for speaking opportunities, client + HMH presentations, emphasizing consistent, high-quality, high-impact presentations• Maintain roster of key internal resources, with an inventory of talents, locations, backgrounds, and areas of expertise (e.g., LLC Professional Development Associates or Heinemann authors)Assist with transition of innovation programs to products, working closely with internal teams:• Establish relationship as key POC for LLC (and other) Pub Ops team(s)• Contribute to and ensure adherence to Pub Ops processes and templates• Provide feedback on partner org production schedules and ideas, assisting when appropriate and when it does not conflict with primary responsibilities• Maintain production schedule and priorities for team and share this information with partner orgs• Help coordinate recruitment, training, and on-boarding of new program delivery teams
Requirements • Self-directed individual with strong teaming, organization, people, and collaboration skills• Excellent writing and communication skills• Proven ability to influence informal project relationships and deliver results in a matrixed organization• Comfortable with a level of fluidity, with the ability to re-prioritize without losing momentum• Excellent project management skills• Ability to negotiate internally and externally, with associations and partners• Ability to break down projects and pilots into component parts for project management activity and resource allocation, as well as ability to baseline kickoff metrics and track results for outcomes and efficacy measures• Confident with intra- and cross-team communications• Understanding of marketing and PR principles

Required:

• Bachelor Degree • Project management experience • Experience working with marketing materials, presentation creation, and PR releases• Collaborative experience working cross functionally with peers, teammates, or project leads to determine priority, approach, and tasks to complete deliverable

Preferred:

• Experience in Professional Development, Services or Consulting, or related field• Experience working in/with government or political organizations, school districts, state DOEs, for-profits, and/or other]]>Tue, 21 May 2013 03:00:00 GMThttp://careers.hmhco.com/job/Boston-Education-Content-Manager-Job-MA-02108/2559819/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Education-Content-Manager-Job-MA-02108/2559819/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: National Practice Director(home based,location open)
Published Division/Department: Corporate Education Services
Requisition #: 5803
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 30% - 40%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services
The Education Practice Manger for Teaching with Technology and Teacher & Leader Effectiveness markets will leverage their expertise and experience to define and develop next-generation learning services and professional development for education leaders. Practice Managers will lead HMH’s thought leadership efforts on a specific discipline area(s), using research; market data, trends, and innovation; competitive intelligence; and work with association, government, and partner experts to create services and products that anticipate client needs and demands. Partnering with the HMH Leadership and Learning Center (LLC) – and across HMH (e.g., product development, assessment), the Practice Manager will be responsible for building a complete service offering to be marketed, sold, and delivered through the LLC’s service professionals and consultants.
Lead HMH design strategy for discipline-specific next-generation learning services offerings:· Track market trends, research, and innovations as well as legislative and competitive landscape to ensure that HMH is designing high-impact service offerings that anticipate client demand.· Monitor HMH product development, assessment, and services current offerings and pipeline plans to construct comprehensive solutions where appropriate.· Maintain regular communication with LLC and HMH Heinemann teammates to leverage fully client input and feedback and share it within our community of services professionals.Convert market intelligence into comprehensive Services offerings:· Create framework and timeline for proposed deliverables.· Validate proposed solutions via internal and external discussions, speaking engagement, etc.· Pilot comprehensive solutions – independently, with HMH colleagues, clients, or associations/partners – to incubate and test new service offerings.· Build pilots with appropriate innovative delivery methodologies, working with delivery design lead.· Analyze success or shortcomings of incubation efforts to refine and prepare offerings.· Work with Operations Manager and LLC publications team to construct professional development and/or learning services and artifacts in accordance with standard practices.· Develop facilitation strategies for seminar delivery built on adult learning theory principles.· Train and certify LLC or other delivery teams in new content.Convey HMH thought-leadership on specific education areas via internal and external activities:· Speak at or serve on panel discussions at association and/or education events.· Write white papers that articulate the HMH position on new service areas (prime the pump).· Build reference list of clients (or incubation partners) and internal experts to market new services.· Participate actively in HMH and/or leading education social media channels.· eChats, Colloquy presentations, and/or other internal informational communication activities.· Provide sales support (e.g., proposal strategy, sales calls) and customer consultation as needed. Host periodic “think tank” activities with education experts and/or clients to generate feedback, guidance, and validate strategies and for discovery of new challenges and opportunities.
Requirements
SKILLS/COMPETENCIES REQUIRED

MANAGEMENT/FINANCIAL ACCOUNTABILITIES

• Ability and courage to question present state, envision future state, and translate into high-impact services and products targeted to client demand• Ability to manage to project plans and deadline• Excellent presentation/training skills • Self-starter with strong teaming, organization, and collaboration skills• Strong analytical skills and business awareness• Ability to balance high-level, strategic thinking and tactical focus on delivery of specific work products• Excellent professional writing skills • Ensure development projects stay within budget• Manage T&E budget to meet full year commitments

• Manage resource and membership budget

Required:• Master’s Degree in Education or related field• Minimum 10 years’ experience in Professional Development, Educational Consulting and/or Research, or related field(s)• Educational expertise and experience working in/with school districts, state DOEs, for-profits, and/or other• Knowledge of adult learning principles and successful experience creating and delivering service offerings, products, or related deliverables• Demonstrated market expertise in the area of Early Childhood Education, Special Education and Interventional Strategies, Adult Education, or Workforce Development required.Preferred: • Advanced expertise on critical educational topics such as early childhood education, educational leadership, etc. • Experience in education environment as an instructor, leader, or other local or state administrator• Boston-based]]>Tue, 21 May 2013 03:00:00 GMThttp://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2559820/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2559820/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Channel Sales Manager - Location Nationwide (open)
Published Division/Department: US Sales
Requisition #: 5591
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
*

OVERALL RESPONSIBILITY

The CMs will collaborate with partner Office-Based Account Executive(s) to develop, execute, and revise quarterly and yearly Sales Plans specific to their assigned states/region/area in order to meet individual and team sales goals. They direct the selling, proposal development strategy, project plan and execution of HMH Professional Development and Professional Services proposals for the K-12 market, with an emphasis on creating new client partner relationships and on leveraging existing HMH relationships when appropriate. CMs will effectively interact with all levels of school leadership, from site Principals to district Superintendents, in order to develop lasting relationships that result in solution oriented sales. They create and execute regional communications strategies and messaging for all Professional Development and Professional Service opportunities and wins, including all relevant audiences – customer, internal, and external stakeholders.

PRIMARY ACCOUNTABILITIES

Maximize new client acquisition and grow market footprint by leveraging deep knowledge of assigned territory, educational trends, prospective client profiles, and available PD services to develop opportunities, working collaboratively with multiple HMH channels/resources to ensure maximum reach into pool of potential clients

Generate new client opportunities through established and emerging lead source channels (e.g., HMH referrals, conferences, webinars, website, current clients, publication orders, RFPs, trade shows, etc.) and bring those opportunities to a successful close

Support Office-Based Account Executive(s) ongoing account management contact with Professional Development and Professional Service clients to assess ongoing needs and position HMH service solutions as appropriate

Collaborate with Thought Leadership and Marketing departments to exchange reciprocal market and customer data to inform IP development and launch plans that meet market demands and increase the relevancy and positioning of service solution suites

Accurate and consistent reporting of territory and client account status through CRM system

SKILLS AND ABILITIES

Deep understanding of the K-12 Educational market trends and issues

Microsoft Office Suite

CRM (Dynamics, Salesforce)

Effective time management and communication via phone, emails, and site visits with clients, including the drafting/presenting/revising of written proposals

Successfully conducts comprehensive needs assessment with clients for a solution-based sales approach

Ability to work both independently and collaboratively in a high pressure sales environment

Requirements:
Required:

BA/BS degree in related area, or equivalent experience

10 + years of related industry experience, including professional development sales, account management, proposal writing, consultative selling, SME relationships.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 06/27/13]]>Thu, 09 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Austin-Channel-Sales-Manager-Location-Nationwide-%28open%29-Job-TX-73301/2423594/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Austin-Channel-Sales-Manager-Location-Nationwide-%28open%29-Job-TX-73301/2423594/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Development Associate
Published Division/Department: US Sales
Requisition #: 5832
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 90% - 100%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

Purpose of the Role: This position is accountable for effective, in-depth professional development service based consulting, instruction, seminars and training curriculum for client engagements. Provides thought leadership and content development to the professional learning department and is focused on client satisfaction.

Job Responsibilities:

· Client Engagements and Customer Satisfaction: Participating and providing leadership in live and virtual professional development opportunities. Presenting at local, regional and national associations and/or industry conferences when appropriate. Completing pre-engagement conferences as stated in client contract, generally at least 30 days in advance and post engagements reports within 48-hours of work. Take a consultative and advisory approach to client relationships providing recommendations for additional skills. Work with sales team to communicate new leads and opportunities. Submitting handouts and all documents to the Company according to agreed upon deadlines and Center formats. Focuses on client satisfaction and seeks to achieve superior internal and external performance evaluations.

· Subject Matter Expert and Thought Leader: Reads the market, recognizes trends, customer needs and communicates effectively with product development and the sales team. Demonstrates and extensive knowledge about curriculum offerings and utilizes said information to build a foundation for effective conversations customers, seminars and presentations in order to meet customer needs. Demonstrates in-depth curriculum and subject knowledge by positioning engagement offerings in a way that reflects LLC strengths while aligning with market issues, curriculum trends and customer needs. Stays abreast of new technology and education techniques. Participates on committees and task forces as appropriate.

· Content Developer: Designs and delivers professional development curriculum, seminars and training that provide thought leadership to the market and cutting edge education techniques. Authors articles for educational journals and periodicals. Reviews publications and presentations materials such as seminars, manuscripts etc. for internal intellectual property development.

· Content Specialist: Supports Professional Learning, a variety of divisions and consultants by planning and delivering internal learning and training opportunities; works cross-divisionally to support content, and provides leadership to others in his/her area of expertise.

· Other duties as assigned

Competencies: (Required Behaviors)

Formal Presentation

Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

Key Actions:

Defines clear goals

Establishes an objective that clearly reflects the needs of the audience.

Follows a logical sequence

Presents main ideas that support the objective of the presentation, and presents facts, evidence, and details that support the main ideas; delivers information in a logical order to aid understanding.

Uses nonverbal communication

Uses body language (e.g., eye contact and gestures) that is consistent with verbal communication and aids understanding.

Uses learning aids

Uses audio and visual aids to enhance the audience's understanding of content.

Listens and responds to questions and objections

Involves the audience by soliciting questions and input; clarifies as needed to help achieve the goals of the session.

Summarizes the presentation

Summarizes the main ideas; calls the audience to take action or make decisions, where appropriate.

Maintains audience attention

Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection.

Impact

Creating a good first impression; commanding attention and respect; showing an air of confidence.

Key Actions:

Dresses appropriately

Maintains professional, businesslike image.

Displays professional demeanor

Exhibits a calm appearance; does not appear nervous or overly anxious; responds openly and warmly when appropriate.

Speaks confidently

Speaks with a self-assured tone of voice.

Customer Focus

Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.

Key Actions:

Seeks to understand customer

Actively seeks information to understand customer circumstances, problems, expectations, and needs.

Identifies customer service issues

Identifies breakdowns in internal processes and systems that directly impact customer service and retention; expresses concerns to others.

Creates customer-focused practices

Uses understanding of customer needs to institute systems, processes, and procedures to ensure customer satisfaction and to prevent service issues from occurring; promotes customer service as a value.

Assures customer satisfaction

Makes sure that customer solutions, practices, and procedures are carried out and achieve their objectives.

Sales Ability / Persuasiveness

Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.

Key Actions:

Questions and probes

Seeks information to understand situations, needs, and desired potential benefits.

Establishes strategy

Develops approaches that best position products, services, or ideas; leverages supportive factors, overcomes or minimizes barriers, and addresses unique needs and preferences of key decision makers.

Builds rapport

Makes favorable impressions by interacting with prospects / clients in a manner that builds effective relationships.

Demonstrates capability

Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, or ideas.

Gains commitment

Uses appropriate techniques to move others to action or to gain agreement.

Gaining Commitment

Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.

Key Actions:

Opens discussions effectively

Describes expectations, goals, requests, or future states in a way that provides clarity and excites interest.

Clarifies the current situation

Seeks, gives, and summarizes information; ensures that the situation / issue at hand is understood.

Develops others' and own ideas

Presents own ideas; seeks and develops suggestions of others; makes procedural suggestions.

Facilitates agreement

Uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement; persists by using different approaches as needed to gain commitment.

Closes discussions with clear summaries

Summarizes outcomes of discussions and establishes next steps if needed.

Uses Key Principles

Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

Key Actions:

Establishes relationships

Connects easily with new people; puts others at ease and gains personal acceptance.

Helps others have personal win

Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

Reinforces others' self-worth

Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

Shows can be trusted

Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Key Actions:

Tries to understand changes

Actively seeks information about new work situations; strives to understand the rationale and implications for changes in work responsibilities or environment

Approaches change or newness positively

Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior

Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

Key Actions:

Relishes learning

Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

Assimilates information quickly

Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

Welcomes feedback

Seeks and readily accepts feedback on own performance; uses feedback constructively to improve knowledge, skills, and behaviors.

Applies knowledge or skill

Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Key Actions:

Understands technical terminology and developments.

Knows how to apply a technical skill or procedure.

Knows when to apply a technical skill or procedure.

Performs complex tasks in area of expertise.

Requirements:
Requirements:

· A track record of distinguished success in educational and organizational leadership.

· Experience in teaching and leading adults in a school-based setting.

· Demonstrated success in delivering high-quality professional development

· Proficient in facilitation of inquiry-based group learning.

· Skilled at using data to set individual and group goals and monitoring growth against these goals.

· Understands how to guide leaders to assess student learning, use data and articulate clear and compelling instructional expectations for the classroom and school settings.

· Models reflection and feedback as a means to grow and develop.

· Sophisticated ability to manage relationships with diverse colleagues and stakeholders.

· Ability and willingness to engage in difficult conversations.

· Exceptional oral and written communication skills .

· Outstanding organizational skills and follow-through.

· Attention to detail.

· Flexibility in a dynamic environment.

· Self-starter with ability to work independently and with supervision.

· Computer proficiency, including MS Word, Excel, Outlook, PowerPoint, internet tools;

· A sense of urgency to achieve dramatic gains in student learning and close the achievement gap.

· Commitment to education and our mission, demonstrating the belief that every student, regardless of background, can excel academically.

· Ability to assimilate information rapidly

· Self-motivated and ability to work independently

· This position has irregular work hours, requiring overnight trips and extensive travel is physically demanding.

· Must be able to lift and move up to 50 lbs on a regular basis

· Must have a valid driver’s license and a clear driving record.

EDUCATION REQUIREMENTS:

Required:

· Master’s Degree and at least 10-15 years of related experience.

· Experienced in instructional design and instructional presentation skills.

Preferred:

Minimum of 5 years as an administrator

· Strong data and instruction focus

· Knowledge base of contemporary research on effective leadership

Experience in coaching/mentoring]]>Thu, 09 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Denver-Professional-Development-Associate-Job-CO-80002/2540344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Denver-Professional-Development-Associate-Job-CO-80002/2540344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Development Associate
Published Division/Department: US Sales
Requisition #: 5831
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 90% - 100%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

Purpose of the Role: This position is accountable for effective, in-depth professional development service based consulting, instruction, seminars and training curriculum for client engagements. Provides thought leadership and content development to the professional learning department and is focused on client satisfaction.

Job Responsibilities:
- Client Engagements and Customer Satisfaction: Participating and providing leadership in live and virtual professional development opportunities. Presenting at local, regional and national associations and/or industry conferences when appropriate. Completing pre-engagement conferences as stated in client contract, generally at least 30 days in advance and post engagements reports within 48-hours of work. Take a consultative and advisory approach to client relationships providing recommendations for additional skills. Work with sales team to communicate new leads and opportunities. Submitting handouts and all documents to the Company according to agreed upon deadlines and Center formats. Focuses on client satisfaction and seeks to achieve superior internal and external performance evaluations.
- Subject Matter Expert and Thought Leader: Reads the market, recognizes trends, customer needs and communicates effectively with product development and the sales team. Demonstrates and extensive knowledge about curriculum offerings and utilizes said information to build a foundation for effective conversations customers, seminars and presentations in order to meet customer needs. Demonstrates in-depth curriculum and subject knowledge by positioning engagement offerings in a way that reflects LLC strengths while aligning with market issues, curriculum trends and customer needs. Stays abreast of new technology and education techniques. Participates on committees and task forces as appropriate.
- Content Developer: Designs and delivers professional development curriculum, seminars and training that provide thought leadership to the market and cutting edge education techniques. Authors articles for educational journals and periodicals. Reviews publications and presentations materials such as seminars, manuscripts etc. for internal intellectual property development.
- Content Specialist: Supports Professional Learning, a variety of divisions and consultants by planning and delivering internal learning and training opportunities; works cross-divisionally to support content, and provides leadership to others in his/her area of expertise.
- Other duties as assigned

Competencies: (Required Behaviors)

Formal Presentation

Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

Key Actions:

Defines clear goals

Establishes an objective that clearly reflects the needs of the audience.

Follows a logical sequence

Presents main ideas that support the objective of the presentation, and presents facts, evidence, and details that support the main ideas; delivers information in a logical order to aid understanding.

Uses nonverbal communication

Uses body language (e.g., eye contact and gestures) that is consistent with verbal communication and aids understanding.

Uses learning aids

Uses audio and visual aids to enhance the audience's understanding of content.

Listens and responds to questions and objections

Involves the audience by soliciting questions and input; clarifies as needed to help achieve the goals of the session.

Summarizes the presentation

Summarizes the main ideas; calls the audience to take action or make decisions, where appropriate.

Maintains audience attention

Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection.

Impact

Creating a good first impression; commanding attention and respect; showing an air of confidence.

Key Actions:

Dresses appropriately

Maintains professional, businesslike image.

Displays professional demeanor

Exhibits a calm appearance; does not appear nervous or overly anxious; responds openly and warmly when appropriate.

Speaks confidently

Speaks with a self-assured tone of voice.

Customer Focus

Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.

Key Actions:

Seeks to understand customer

Actively seeks information to understand customer circumstances, problems, expectations, and needs.

Identifies customer service issues

Identifies breakdowns in internal processes and systems that directly impact customer service and retention; expresses concerns to others.

Creates customer-focused practices

Uses understanding of customer needs to institute systems, processes, and procedures to ensure customer satisfaction and to prevent service issues from occurring; promotes customer service as a value.

Assures customer satisfaction

Makes sure that customer solutions, practices, and procedures are carried out and achieve their objectives.

Sales Ability / Persuasiveness

Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.

Key Actions:

Questions and probes

Seeks information to understand situations, needs, and desired potential benefits.

Establishes strategy

Develops approaches that best position products, services, or ideas; leverages supportive factors, overcomes or minimizes barriers, and addresses unique needs and preferences of key decision makers.

Builds rapport

Makes favorable impressions by interacting with prospects / clients in a manner that builds effective relationships.

Demonstrates capability

Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, or ideas.

Gains commitment

Uses appropriate techniques to move others to action or to gain agreement.

Gaining Commitment

Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.

Key Actions:

Opens discussions effectively

Describes expectations, goals, requests, or future states in a way that provides clarity and excites interest.

Clarifies the current situation

Seeks, gives, and summarizes information; ensures that the situation / issue at hand is understood.

Develops others' and own ideas

Presents own ideas; seeks and develops suggestions of others; makes procedural suggestions.

Facilitates agreement

Uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement; persists by using different approaches as needed to gain commitment.

Closes discussions with clear summaries

Summarizes outcomes of discussions and establishes next steps if needed.

Uses Key Principles

Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

Key Actions:

Establishes relationships

Connects easily with new people; puts others at ease and gains personal acceptance.

Helps others have personal win

Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

Reinforces others' self-worth

Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

Shows can be trusted

Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Key Actions:

Tries to understand changes

Actively seeks information about new work situations; strives to understand the rationale and implications for changes in work responsibilities or environment

Approaches change or newness positively

Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior

Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

Key Actions:

Relishes learning

Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

Assimilates information quickly

Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

Welcomes feedback

Seeks and readily accepts feedback on own performance; uses feedback constructively to improve knowledge, skills, and behaviors.

Applies knowledge or skill

Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Key Actions:

Understands technical terminology and developments.

Knows how to apply a technical skill or procedure.

Knows when to apply a technical skill or procedure.

Performs complex tasks in area of expertise.

Requirements:
Requirements:
- A track record of distinguished success in educational and organizational leadership.
- Experience in teaching and leading adults in a school-based setting.
- Demonstrated success in delivering high-quality professional development
- Proficient in facilitation of inquiry-based group learning.
- Skilled at using data to set individual and group goals and monitoring growth against these goals.
- Understands how to guide leaders to assess student learning, use data and articulate clear and compelling instructional expectations for the classroom and school settings.
- Models reflection and feedback as a means to grow and develop.
- Sophisticated ability to manage relationships with diverse colleagues and stakeholders.
- Ability and willingness to engage in difficult conversations.
- Exceptional oral and written communication skills .
- Outstanding organizational skills and follow-through.
- Attention to detail.
- Flexibility in a dynamic environment.
- Self-starter with ability to work independently and with supervision.
- Computer proficiency, including MS Word, Excel, Outlook, PowerPoint, internet tools;
- A sense of urgency to achieve dramatic gains in student learning and close the achievement gap.
- Commitment to education and our mission, demonstrating the belief that every student, regardless of background, can excel academically.
- Ability to assimilate information rapidly
- Self-motivated and ability to work independently
- This position has irregular work hours, requiring overnight trips and extensive travel is physically demanding.
- Must be able to lift and move up to 50 lbs on a regular basis
- Must have a valid driver’s license and a clear driving record.

EDUCATION REQUIREMENTS:

Required:
- Master’s Degree and at least 10-15 years of related experience.
- Experienced in instructional design and instructional presentation skills.

Preferred:

Minimum of 5 years as an administrator
- Strong data and instruction focus
- Knowledge base of contemporary research on effective leadership

Experience in coaching/mentoring]]>Tue, 14 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Denver-Professional-Development-Associate-Job-CO-80002/2547250/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Denver-Professional-Development-Associate-Job-CO-80002/2547250/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Automation QA Lead
Published Division/Department: Information Technology
Requisition #: 5453
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties & Responsibilities

o Analyze the testing requirements of HMH platform and digital content projects, and formulate a test automation strategy for each project

o Build extensible automated testing frameworks that support.

* The development of parameterized test cases
* Test execution on multiple environments
* User friendly reporting of the results

Present and guide the automated testing engineers in partner companies to develop tests with newly constructed and existing testing frameworks.

Review the automated tests written by the test engineers to make sure they adhere to the established standards. Mentor and guide them to consistently achieve these standards.

Research on new tools that could cater to the challenges, which cannot be met with the available testing tools

Co-ordinate and manage all automated testing activities for both internal and outsourced testing partners

Work intensively with Project Managers and Software Engineers, coordinating testing efforts within a highly iterative Agile-type development environment.

Establish clear controls and communications procedure with offshore test partner and project developer.

Responsible for reporting the testing status and managing expectations to the project stakeholders (both internal and external)

Reporting to QA Manager

Requirements:
Skills and Experience:

Essential

o Bachelor's degree in Computer Science, or four year degree, or equivalent experience.

* A minimum of three years automated testing experience. Should include;
* Leading a team of automated test engineers
* Developing new automated testing frameworks
* Developing and executing automated tests
* Proficient in an object oriented programming language (preferably Java)
* Proficient in commercial and open source testing tools (preferably Selenium RC or Webdriver).
* Requires thorough knowledge of testing methods and the software development lifecycle
* Experience working within an Agile/Scrum or similar development environment
* Must be highly process orientated.
* Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.
* Requires excellent familiarity with generic Test management systems and defect tracking databases.
* Requires good problem-solving and analytical skills
* Experience with Enterprise level web systems, multi-tiered client/server technology is a must.
* Experience with Learning Management Systems, and/or Educational Multimedia products desirable.
* Requires strong organizational, communication, and administrative skills
* Excellent interpersonal and written/verbal communications skills
* Pro-active, self motivated, results oriented
* Proven track record in project management/resource planning.
* Experience working on K-12 courseware development highly desirable.
* Experience working with outsourced Development and QA Teams.
* Must be a team player

Highly Desirable

o Performance testing experience
o ISEB/ISTQB Certification

Houghton Mifflin Harcourt is committed to comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>Wed, 22 May 2013 02:59:00 GMThttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2336196/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2336196/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Automation QA Lead
Published Division/Department: Information Technology
Requisition #: 5807
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties & Responsibilities

o Analyze the testing requirements of HMH platform and digital content projects, and formulate a test automation strategy for each project

o Build extensible automated testing frameworks that support.

* The development of parameterized test cases
* Test execution on multiple environments
* User friendly reporting of the results

Present and guide the automated testing engineers in partner companies to develop tests with newly constructed and existing testing frameworks.

Review the automated tests written by the test engineers to make sure they adhere to the established standards. Mentor and guide them to consistently achieve these standards.

Research on new tools that could cater to the challenges, which cannot be met with the available testing tools

Co-ordinate and manage all automated testing activities for both internal and outsourced testing partners

Work intensively with Project Managers and Software Engineers, coordinating testing efforts within a highly iterative Agile-type development environment.

Establish clear controls and communications procedure with offshore test partner and project developer.

Responsible for reporting the testing status and managing expectations to the project stakeholders (both internal and external)

Reporting to QA Manager

Requirements:
Skills and Experience:

Essential

o Bachelor's degree in Computer Science, or four year degree, or equivalent experience.

* A minimum of three years automated testing experience. Should include;
* Leading a team of automated test engineers
* Developing new automated testing frameworks
* Developing and executing automated tests
* Proficient in an object oriented programming language (preferably Java)
* Proficient in commercial and open source testing tools (preferably Selenium RC or Webdriver).
* Requires thorough knowledge of testing methods and the software development lifecycle
* Experience working within an Agile/Scrum or similar development environment
* Must be highly process orientated.
* Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.
* Requires excellent familiarity with generic Test management systems and defect tracking databases.
* Requires good problem-solving and analytical skills
* Experience with Enterprise level web systems, multi-tiered client/server technology is a must.
* Experience with Learning Management Systems, and/or Educational Multimedia products desirable.
* Requires strong organizational, communication, and administrative skills
* Excellent interpersonal and written/verbal communications skills
* Pro-active, self motivated, results oriented
* Proven track record in project management/resource planning.
* Experience working on K-12 courseware development highly desirable.
* Experience working with outsourced Development and QA Teams.
* Must be a team player

Highly Desirable

o Performance testing experience
o ISEB/ISTQB Certification

Houghton Mifflin Harcourt is committed to comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>Mon, 29 Apr 2013 00:00:00 GMThttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2571664/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2571664/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Sales Associate - Sales Support
Published Division/Department: Sales Operations
Requisition #: 5905
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Sales Support Representative (SSR) Tier I Support

Reports To Supervisor, Sales Support

Department/Division K12, Adult Ed, & Adjacent Markets

Purpose of the Role:

Provide professional, courteous, timely, and efficient support to sales representatives, per diems, consultants, district managers, regional vice presidents and vice presidents, and customers at all times. Answer inbound calls. Maintain product and system knowledge.

Job Responsibilities:

-Assist with or create cost proposals within 24-48 hour time frame.

-Process, monitor, and track Samples, Pilots, & Gratis orders and communicate status updates/progress to sales reps.

-Handle inbound calls from reps; assist customers with general product inquiries as directed by AEs; monitor rep calls when rep is not available.

-Escalate appropriate issues to Tier II representatives or supervisors when necessary.

-Maintain Product & System Knowledge of SFDC, SAP, Sales Central, and Customer Care.

-Have extensive knowledge of K12 and familiarity with Adult Ed and Adjacent Markets product; attend product training to enhance job performance.

-Communicate with the sales representatives and regional vice presidents to problem solve, troubleshoot, facilitate, and coordinate sales related activities.

-Perform other assignments in accordance with company policy and legal requirements as assigned by supervisor or lead.

Requirements:
Core Competencies: (Required Behaviors and Key Principles)

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Approaches change or newness positively – Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior – Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Building Customer Loyalty

Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Establishes good interpersonal relationships – Helps people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Clarifies the current situation

Asks questions to determine needs; listens carefully; provides appropriate information; summarizes to check understanding.

Confirms satisfaction

Asks questions to check for satisfaction; commits to follow-through, if appropriate; thanks customer.

Takes the "HEAT"

Handles upset customers by hearing the customer out, empathizing, apologizing, and taking personal responsibility for resolving customer problems / issues.

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Adjusts to the audience

Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.

Ensures understanding

Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.

Comprehends communication from others

Attends to messages from others; correctly interprets messages and responds appropriately.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Identifies opportunities - Reviews processes to determine any gaps between current outputs and expected requirements.

Determines causes - Identifies conditions that contribute to gaps or key variances; explores relationships between conditions and outcomes; distinguishes causes from symptoms and identifies primary causes.

Implements improvements - Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

Contributing to Team Success

Actively participates as a member of a team to move the team toward the completion of goals.

Facilitates goal accomplishment - Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.

Involves others – Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents.

Models commitment - Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

Managing Work (includes Time Management)

Effectively manages one's time and resources to ensure that work is completed efficiently.

Prioritizes - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Schedules - Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Leverages resources - Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.

Quality Orientation

Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Follows procedures - Accurately and carefully follows established procedures for completing work tasks; Ensures high-quality output; vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects; initiates action to correct quality problems or notifies others of quality issues as appropriate.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Understands technical terminology and developments - Knows how and when to apply a technical skill or procedure; Performs complex tasks in area of expertise.

Requirements: Educational requirements, years of experience and any physical requirements.

3-5 years general office experience required.

High School or GED required; AA/BS/BA degree preferred.

Proficient in MS Office (Word and Excel)

Excellent oral and written communication and customer service skills required.

Sales Force.com and SAP experience highly preferred.

Must thrive in a fast-paced, results-oriented, collaborative environment.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 06/21/13]]>Tue, 14 May 2013 00:00:00 GMThttp://careers.hmhco.com/job/Rolling-Meadows-Sales-Associate-Sales-Support-Job-IL-60008/2597445/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Rolling-Meadows-Sales-Associate-Sales-Support-Job-IL-60008/2597445/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Sales Associate - Sales Support
Published Division/Department: Sales Operations
Requisition #: 5904
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Sales Support Representative (SSR) Tier I Support

Reports To Supervisor, Sales Support

Department/Division K12, Adult Ed, & Adjacent Markets

Purpose of the Role:

Provide professional, courteous, timely, and efficient support to sales representatives, per diems, consultants, district managers, regional vice presidents and vice presidents, and customers at all times. Answer inbound calls. Maintain product and system knowledge.

Job Responsibilities:

-Assist with or create cost proposals within 24-48 hour time frame.

-Process, monitor, and track Samples, Pilots, & Gratis orders and communicate status updates/progress to sales reps.

-Handle inbound calls from reps; assist customers with general product inquiries as directed by AEs; monitor rep calls when rep is not available.

-Escalate appropriate issues to Tier II representatives or supervisors when necessary.

-Maintain Product & System Knowledge of SFDC, SAP, Sales Central, and Customer Care.

-Have extensive knowledge of K12 and familiarity with Adult Ed and Adjacent Markets product; attend product training to enhance job performance.

-Communicate with the sales representatives and regional vice presidents to problem solve, troubleshoot, facilitate, and coordinate sales related activities.

-Perform other assignments in accordance with company policy and legal requirements as assigned by supervisor or lead.

Requirements:
Core Competencies: (Required Behaviors and Key Principles)

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Approaches change or newness positively – Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior – Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Building Customer Loyalty

Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Establishes good interpersonal relationships – Helps people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Clarifies the current situation

Asks questions to determine needs; listens carefully; provides appropriate information; summarizes to check understanding.

Confirms satisfaction

Asks questions to check for satisfaction; commits to follow-through, if appropriate; thanks customer.

Takes the "HEAT"

Handles upset customers by hearing the customer out, empathizing, apologizing, and taking personal responsibility for resolving customer problems / issues.

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Adjusts to the audience

Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.

Ensures understanding

Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.

Comprehends communication from others

Attends to messages from others; correctly interprets messages and responds appropriately.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Identifies opportunities - Reviews processes to determine any gaps between current outputs and expected requirements.

Determines causes - Identifies conditions that contribute to gaps or key variances; explores relationships between conditions and outcomes; distinguishes causes from symptoms and identifies primary causes.

Implements improvements - Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

Contributing to Team Success

Actively participates as a member of a team to move the team toward the completion of goals.

Facilitates goal accomplishment - Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.

Involves others – Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents.

Models commitment - Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

Managing Work (includes Time Management)

Effectively manages one's time and resources to ensure that work is completed efficiently.

Prioritizes - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Schedules - Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Leverages resources - Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.

Quality Orientation

Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Follows procedures - Accurately and carefully follows established procedures for completing work tasks; Ensures high-quality output; vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects; initiates action to correct quality problems or notifies others of quality issues as appropriate.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Understands technical terminology and developments - Knows how and when to apply a technical skill or procedure; Performs complex tasks in area of expertise.

Requirements: Educational requirements, years of experience and any physical requirements.

3-5 years general office experience required.

High School or GED required; AA/BS/BA degree preferred.

Proficient in MS Office (Word and Excel)

Excellent oral and written communication and customer service skills required.

Sales Force.com and SAP experience highly preferred.

Must thrive in a fast-paced, results-oriented, collaborative environment.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 06/21/13]]>Wed, 15 May 2013 00:00:00 GMThttp://careers.hmhco.com/job/Austin-Sales-Associate-Sales-Support-Job-TX-73301/2600126/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Austin-Sales-Associate-Sales-Support-Job-TX-73301/2600126/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS