http://careers.hmhco.com/feeds/houghton-mifflin-Boston-MA-jobs/ Custom RSS Feed for houghton-mifflin-Boston-MA-jobs Wed, 19 Jun 2013 23:13:36 GMT en-us http://careers.hmhco.com/feeds/houghton-mifflin-Boston-MA-jobs/ 720 Published Job Title: Inventory Analyst
Published Division/Department: Global Supply Chain
Requisition #: 6004
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Supply Chain

Please Note: This is a full-time temporary position. Expected length of assignment - 4 months

The Inventory Control Analyst is responsible for monitoring and executing inventory related transactions within HMH’s SAP system, analyzing inventory documents from our customers to determine actions, and periodic reporting. Potential for customer-facing communication. Collaborates internally with Supply Planning, Cost Accounting, and Warehouse Operations. Works closely with other Inventory Control team members on a daily basis. This person needs to be collaborative and customer service focused, and needs strong MS Excel skills to be successful quickly.

Requirements
* Bachelor's Degree required
* 2 to 4 years experience in Inventory or Supply Chain required
* Ability to take direction well, work autonomously, and be comfortable managing paperwork
* Experience in the Publishing industry a plus
* Strong MS Excel skills a requirement, Access skills a plus.
* Experience in performing inventory transactions in SAP R/3 a plus.

Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V, and member of eVerify.]]>Fri, 07 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Boston-Inventory-Analyst-Job-MA-02108/2649816/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Inventory-Analyst-Job-MA-02108/2649816/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6081
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>Fri, 14 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Boston-Professional-Services-Analyst-Job-MA-02108/2666281/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Professional-Services-Analyst-Job-MA-02108/2666281/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5883
State/Province/County: Massachusetts
City: Framingham
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.

* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 07/27/13]]>Wed, 12 Jun 2013 07:59:00 GMThttp://careers.hmhco.com/job/Framingham-Account-Executive-Job-MA-01701/2597448/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Framingham-Account-Executive-Job-MA-01701/2597448/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Account Executive - Future Opportunities (home based)
Published Division/Department: US Sales
Requisition #: 5611
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
At Houghton Mifflin Harcourt we continually have Account Executive and numerous other field sales openings throughout the year. We are accepting resumes for upcoming opportunities. If you dont't see any current openings in your location or area of interest, but you would like to be considered for future field sales roles, you can submit your profile and resume here. Please note: As this is not an active opening you will not be immediately contacted. Once a position opens that is a match, we will contact you. Thank you for your interest with HMH!

Overall Responsibilities:

* Designs sales strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers’ requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voice-mail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* Bachelor’s Degree (Master’s desirable)
* Sales experience with a proven track record in meeting quotas. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Customer Relationship Management tools
* Requires heavy travel – driving and air travel. 60-70%]]>Sun, 09 Jun 2013 07:59:00 GMThttp://careers.hmhco.com/job/Boston-Account-Executive-Future-Opportunities-Job-MA-02108/2428416/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Account-Executive-Future-Opportunities-Job-MA-02108/2428416/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Software Developer Intern
Published Division/Department: Information Technology
Requisition #: 5636
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: None
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Information Technology

HMH aims to spark a lifelong love of learning in every individual we touch. Our challenge and our passion is to combine cutting-edge research, editorial excellence and technological innovation to improve teaching and learning environments and solve complex literacy and education challenges. We are among the world’s largest providers of pre-K–12 education solutions and one of its longest-established publishing houses. We deliver interactive, results-driven education solutions to 60 million students in 120 countries; and we publish renowned and awarded novels, non-fiction, children's books and reference works for readers throughout the world.

The Opportunity:

HMH is seeking students interested in software development internships. Our IT internship program offers opportunities for students to get hands on exposure to meaningful projects impacting our department commitments and strategy.

Each of our internships is focused on a business problem, project or body of research where you will be working with industry thought leaders in your field of practice. We provide dynamic opportunities for you interface with top departmental and company leadership as well as social opportunities for you to bond with fellow interns. If you are looking for a great place to start your career in the publishing industry, consider Houghton Mifflin Harcourt.

The development internship requires very strong technical and communications skills. This role will have responsibility related to technical implementations working alongside a team of engineers, test engineers and product stakeholders. This is a hands-on development role and requires a strong software development background. The intern will participate in all phases of development from definition and design through implementation, debugging, testing and deployment to ensure all work is to the highest standards. The intern will support component design, development and maintenance. Have responsibilities for code reviews and technical quality standards within the project team. Carry out meticulous automated unit tests to ensure a high quality deliverable into QA. Assist in defining structured practices especially in source code management, build and release management. Participate in usability reviews and lead improvements in front end design. Use appropriate tools to maintain version control and build processes.

Requirements:
The Requirements:

A bachelor’s, masters or MBA candidate. If pursuing an undergraduate degree, junior or senior year students are preferred.

Excellent JavaScript, HTML5 and CSS3 skills

Experienced in developing dynamic JavaScript Applications.

Good understanding of web technologies, usability, object oriented programming and development frameworks.

Requires a very strong level of interpersonal and communication (verbal and written) skills

Front end automated testing

Cross browser and cross device web app development]]>Sun, 09 Jun 2013 07:59:00 GMThttp://careers.hmhco.com/job/Boston-Software-Developer-Intern-Job-MA-02108/2428415/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Software-Developer-Intern-Job-MA-02108/2428415/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Buyer
Published Division/Department: Global Supply Chain
Requisition #: 5944
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Procurement

Overall Responsibility:

The Buyer is responsible for ensuring the on time delivery of all products in the programs that fall under their portfolio/purchasing group(s) (e.g. Math, Reading). The Buyer will be responsible for benchmarking on all POs in their portfolio/purchasing group(s). The Buyer will be accountable for savings rate compliance and benchmarking collars on all products in their portfolio. The Buyer is responsible for the print readiness of their portfolio and compliance to market ready dates. The Buyer will interface with multiple stakeholders to provide and receive information and direction on the state of the Portfolio. This will include sales, marketing, demand planning, project management, supply planning and order management. The Buyer is responsible for Preq to PO conversion for all requisitions in their portfolio/purchasing group(s). The buyer will support and assist other portfolios in their pod with benchmarking, determining print readiness and Preq to PO conversion determined by the Lead Buyer

PRIMARY ACCOUNTABILITIES

Work with Project Managers, and PMO to ensure files for new products and corrections for reprints are received on time to ensure a print ready file is available at the supplier and all inputs including components (covers, inserts, paper) are available and accurate for PO execution.

Work with supply planning on best methods of manufacturing (digital vs. offset; domestic vs. offshore, etc.) and bound book dates are within lead times.

Attend Team of Peers (TOP) meetings and Major Program Review (MPR) meetings. Supply Project Manager with manufacturing schedules and on time delivery data relevant to the portfolio for the MPRs. Use the Capacity Plan report to collaborate with Demand and Supply on upcoming print demand.

Ensure benchmarking on all POs is complete and accurate. Analyze any discrepancies or outliers. Ensure cost savings and collar rates are being met.

Convert Preqs to POs.
- Other assigned duties as necessary

Requirements:
Required: 1 - 3 years in buying/procurement role.

Preferred: BA or BS in related field and experience in SAP

Publishing background highly desirable.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>Thu, 30 May 2013 05:00:00 GMThttp://careers.hmhco.com/job/Boston-Buyer-Job-MA-02108/2630195/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Buyer-Job-MA-02108/2630195/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Senior Internal Auditor
Published Division/Department: Corporate Finance/Accounting
Requisition #: 6030
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

HMH is seeking an energetic team player to join their fast-paced team. The Sr. Internal Auditor position encompasses various levels of responsibility, requiring diverse skills and provides a broad range of exposure and career opportunity. This person will assist in developing and executing comprehensive audit programs that are responsive to the IT, operational, financial and control risks across all divisions and subsidiaries of the Company. This position will assist in the coordination, execution, monitoring and reporting of compliance with GAAP, GAAS, statutes, regulations, policies and the provisions of the Sarbanes-Oxley Act. It will also assist with the Company’s ongoing testing requirements to comply with SOX-404 under Auditing Standard No.5.

Functional Description:

Assists management in the identification and analysis of risks throughout the company. Provides input into the development of the annual audit plan.

Contributes to our positive, team-oriented culture by maintaining cooperative relationships (e.g., assisting other project teams when necessary), facilitating the resolution of conflicts, sharing information, and accepting and providing constructive feedback.

Leads all activities within assigned projects, including communicating with client management, establishing project milestones and deadlines, monitoring the progress of audit fieldwork, reporting progress to audit management, and proposing modifications to current procedures to improve audit effectiveness and efficiency.

Develops and maintains ongoing working relationships with clients and senior management and demonstrates a commitment to continually improve the perception of the Internal Audit function within the company.

Documents/Updates process flows and narratives by process area. Conducts test procedures, compiles audit findings, documents and communicates remediation plans and completes workpapers in compliance with IIA standards as needed for IT, Financial, Operational and Compliance Audits, including SOX-404.

Drafts complete audit reports that clearly and concisely describe issues identified, implications to the business unit and company as a whole, and value-added recommendations to improve the effectiveness or efficiency of controls / business processes.

Identifies, documents and successfully communicates improvement ideas and risk management opportunities in the design and operational effectiveness of processes and internal controls to Management.

Serves as a business advisor and partner by providing the client and senior management with advice related to complex business issues.

Supports the External Auditors and completes special projects for Senior Management as needed.

This position will be located in Boston, MA.

Requirements:
At least 4-6 years of Financial Audit and/or IT General Computer Controls experience, preferably inclusive of the Professional Services sectors. Possession of professional certifications (e.g., CMA, CFE, CISA, CIA and/or CPA) is required.

Bachelor’s Degree in Business Administration, Finance or Accounting required. MBA or MSA preferred.

Proven experience with the integrated audit approach. Experience in collaborating with all levels of an organization’s management team. Exceptional interpersonal and presentation abilities. Fully developed written and verbal communication skills are required.

Extensive knowledge of Generally Accepted Accounting Principles, Generally Accepted Auditing Standards, Sarbanes–Oxley implementation as well as fundamentals of COSO, COBit and financial statement assertions and other regulatory requirements. Energetic, driven, client focused, self-motivated, results-oriented professional looking for a career with a growing company. Must have the ability to excel in a deadline driven environment.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 07/13/13]]>Thu, 13 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Boston-Senior-Internal-Auditor-Job-MA-02108/2662990/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Senior-Internal-Auditor-Job-MA-02108/2662990/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6106
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>Fri, 14 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Boston-Professional-Services-Project-Manager-Job-MA-02108/2666324/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Professional-Services-Project-Manager-Job-MA-02108/2666324/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Communications Manager - Sales Enablement (Homeoffice - can work from home)
Published Division/Department: Sales Operations
Requisition #: 5913
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Communications

Purpose of the Role: This role is designed to drive comprehensive communication to the sales organization to ensure that all communication is aligned to strategic initiatives and business goals. A critical component of the role is to ensure that communication to the sales organization is monitored and appropriately prioritized.

Job Responsibilities:
- Work with the EVP of Sales, VP of Sales Enablement, and Manager Sales Enablement to develop messaging and communications to the field organization which focus on key initiatives, sales updates, Sales Enablement resources, etc. · Create key partnerships with SVPs, RVPs and other leaders to capture field information as part of broader field messaging. · Work with Manager Sales Enablement, Marketing, and sales personnel to develop and deliver bi-weekly Link & Learn sales communication and strategy series. · Partner with SAVO administrator to provide leadership in optimizing SAVO as a vehicle for dissemination of key sales information. Collaborate to develop an architecture and navigation scheme that makes information easily accessible, and relevant to the sales teams. · Work with leadership in other functions i.e., Marketing, Corporate Communications, Partners, Sales Operations etc. to create alignment and a seamless go to market communications effort. · Serve as the liaison between Sales Enablement and Product Marketing to synchronize messaging and create distinction between communication and training. · Track, measure and report achievements of communication strategies. Skills and Competencies:Relationship Builder: Proactively builds strong collaborative relationships at all levels of the organization. · Does what he/she commits to and meets deadlines. He or she can work through complex situations and deliver the best outcomes possible.· Gains agreement and able to develop a plan of action to achieve the mission. Excellent Communicator: Able to clearly convey information and ideas to individuals or groups through a variety of media that is engaging and enables retention and receptivity.· Excellent writer; able to take complex content and simplify for use by multiple audiences.· Targets message to the audience and provides logic and sequencing for clarity and ease of understanding.· Able to interpret key messages and creates the appropriate response.· Uses sound judgment in dealing with sensitive information and knows what can and cannot be communicated to broader audiences.Drive Best in Class and Continually Monitor and Improve Processes: Able to create goals and objectives for a continuous improvement plan of communication policies that will deliver best in class communication.· Establishes metrics and evaluation loops to determine if communications are effective and meets the needs of the organization.· Initiates dialogue via focus groups with constituents to integrate new ideas that optimize communication effectiveness.Decision Maker: Identifies and understands issues, challenges, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.· Executes judgment, able to assess a situation and makes the call. · Takes immediate action when required to ensure that goals are met, obstacles are overcome and the result is the best possible for the organization
Requirements Requirements:· 5-7 years in a communications role with progressively increasing levels of responsibility.· Proven track record in building and developing communication campaigns · Innovative approach and able to apply the newest communication strategies to the role.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.

J2W:CB Exp. 07/27/13]]>Wed, 12 Jun 2013 07:59:00 GMThttp://careers.hmhco.com/job/Boston-Communications-Manager-Sales-Enablement-Job-MA-02108/2597444/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Communications-Manager-Sales-Enablement-Job-MA-02108/2597444/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Sales Enablement Analytics Manager (home based, location open)
Published Division/Department: US Sales
Requisition #: 5781
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
- Identify, Design, Extract, Analyze and Report on a wide range of HMH performance metrics to demonstrate return on investment from Sales Enablement investment and Business Process Improvement.
- Collaborate with the Senior Director of Sales Enablement, the Senior Director of Digital Architecture, the Director of Enablement Delivery, the Directors of eLearning, and the SVP of Sales Enablement to identify priorities and processes for driving a data-driven culture across the HMH sales organization. Champion the integration and capture of relevant leading and lagging performance analytics in all Sales Enablement projects from design to deployment to final monetization.
- Maintain continual collaboration and coordination with HMH Sales Management and Sales Operations and Finance to insure Sales Enablement analytics become part of the way HMH monitors, empowers, and coaches all sales associates to high performance and reduced time to revenue.
- Identify learning requirements related to enablement analytics and promote continuous improvement in use of metrics to drive HMH success. Collaborate effectively with Sales Enablement Communications, HMH Corporate Communications and Marketing to ensure timely, complete and dynamic messaging is enabling the sales force.
- Serve as the Subject Matter Expert for the Sales Enablement team on the use of Salesforce.com, SAP/BW and other HMH financial and performance management systems. Provide analytics support to the Salesforce Constituent Group, the Salesforce Field Advisory Board, the Sales Advisory Council and Sales Leadership as required.

Requirements:
Understanding of the HMH solution sales environment and value propositions

High proficiency with, and certification in (where appropriate) the use of Salesforce.com, Cloud9, SAP/BW, and Microsoft Excel, Word and Access

Ability to identify the linkage between sales behaviors and their underlying metrics

Proven track record of meeting and exceeding project goals with exceptional record keeping and attention to detail.

Ability to perform root cause and correlation analysis as they relate to sales processes and performance and to coach sales leaders in using analytics to drive HMH business success

Knowledge of and experience in supporting sales leadership to achieve outstanding business results

Understanding of territory, account, opportunity and time management best practices in a complex revenue generating environment.

Ability to collaborate within and across functional areas including HMH senior leadership.

Strong communication skills in writing and presentation.

Required:

Bachelor’s degree

Certification in Microsoft Office skills including Excel, PowerPoint and Access

5+ years in using metrics in a sales support environment to drive sales performance

3+ years using Salesforce.com or comparable CRM

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/27/13]]>Thu, 30 May 2013 08:00:00 GMThttp://careers.hmhco.com/job/Boston-Sales-Enablement-Analytics-Manager-Job-MA-02108/2525727/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Sales-Enablement-Analytics-Manager-Job-MA-02108/2525727/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6069
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>Fri, 14 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Boston-Professional-Services-Engineer-Job-MA-02108/2666301/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Professional-Services-Engineer-Job-MA-02108/2666301/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6093
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>Fri, 14 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Boston-Senior-Education-Professional-Services-Consultant-Job-MA-02108/2666270/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Boston-Senior-Education-Professional-Services-Consultant-Job-MA-02108/2666270/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Lead Quality Engineer
Published Division/Department: Information Technology
Requisition #: 5790
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Boston-based Houghton Mifflin Harcourt is the largest US K-12 educational publisher in the United States. To learn more about Houghton Mifflin Harcourt, visit www.hmco.com

Duties & Responsibilities

Co-ordinate and manage all QA activities for both internal and outsourced testing partners

Work intensively with Project Managers and Software Engineers, coordinating testing efforts within a highly iterative Agile-type development environment.

Responsible for defining the testing scope and framework for all assigned projects; reviewing and approving all Forecasts, Test Plans and Test Cases, including those provided by external test partners.

Establish clear controls and communications procedure with offshore test partner and project developer.

Management of the project bug database and database workflows.

Responsible for project test reporting (both internal and external)

Reporting to QA Manager

Requirements Skills and Experience:

Essential

Bachelor's degree in Computer Science, or four year degree, or equivalent experience.

A minimum of three years Software Quality Assurance Team Leading experience.

Requires thorough knowledge of testing methods and the software development lifecycle

Experience working within an Agile/Scrum or similar development environment

Must have experience with test automation in support of Agile/Scrum projects. Some experience of managing automated test frameworks and executing automated test scripts (Selenium WebDriver, Fitnesse, MS Visual Test Studio etc.)

Must be highly process orientated.

Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.

Must have extensive experience using generic Test management systems and defect tracking databases.

Requires good problem-solving and analytical skills

Experience with Enterprise level web systems, multi-tiered client/server technology is a must.

Experience with Learning Management Systems, and/or Educational Multimedia products desirable.

Requires strong organizational, communication, and administrative skills

Excellent interpersonal and written/verbal communications skills

Pro-active, self motivated, results oriented

Proven track record in project management/resource planning.

Experience working on K-12 courseware development highly desirable.

Experience working with outsourced Development and QA Teams.

Must be a team player

Highly Desirable

Performance and Automated test tool experience

ISEB/ISTQB Certification

*LI-CT1]]>Sun, 02 Jun 2013 08:00:00 GMThttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2532801/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2532801/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Lead Quality Engineer
Published Division/Department: Information Technology
Requisition #: 5578
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Boston-based Houghton Mifflin Harcourt is the largest US K-12 educational publisher in the United States. To learn more about Houghton Mifflin Harcourt, visit www.hmco.com

Duties & Responsibilities

o Co-ordinate and manage all QA activities for both internal and outsourced testing partners

o Work intensively with Project Managers and Software Engineers, coordinating testing efforts within a highly iterative Agile-type development environment.

o Responsible for defining the testing scope and framework for all assigned projects; reviewing and approving all Forecasts, Test Plans and Test Cases, including those provided by external test partners.

o Establish clear controls and communications procedure with offshore test partner and project developer.

o Management of the project bug database and database workflows.

o Responsible for project test reporting (both internal and external)

o Reporting to QA Manager

Skills and Experience:

Essential

o Bachelor's degree in Computer Science, or four year degree, or equivalent

experience.

o A minimum of three years Software Quality Assurance Team Leading experience.

o Requires thorough knowledge of testing methods and the software development lifecycle

o Experience working within an Agile/Scrum or similar development environment

o Must have experience with test automation in support of Agile/Scrum projects. Some experience of managing automated test frameworks and executing automated test scripts (Selenium WebDriver, Fitnesse, MS Visual Test Studio etc.)

o Must be highly process orientated.

o Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.

o Must have extensive experience using generic Test management systems and defect tracking databases.

o Requires good problem-solving and analytical skills

o Experience with Enterprise level web systems, multi-tiered client/server technology is a must.

o Experience with Learning Management Systems, and/or Educational Multimedia products desirable.

o Requires strong organizational, communication, and administrative skills

o Excellent interpersonal and written/verbal communications skills

o Pro-active, self motivated, results oriented

o Proven track record in project management/resource planning.

o Experience working on K-12 courseware development highly desirable.

o Experience working with outsourced Development and QA Teams.

o Must be a team player

Highly Desirable

o Performance and Automated test tool experience

o ISEB/ISTQB Certification

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

Requirements:
Skills and Experience:

Essential

o Bachelor's degree in Computer Science, or four year degree, or equivalent

experience.

o A minimum of three years Software Quality Assurance Team Leading experience.

o Requires thorough knowledge of testing methods and the software development lifecycle

o Experience working within an Agile/Scrum or similar development environment

o Must have experience with test automation in support of Agile/Scrum projects. Some experience of managing automated test frameworks and executing automated test scripts (Selenium WebDriver, Fitnesse, MS Visual Test Studio etc.)

o Must be highly process orientated.

o Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.

o Must have extensive experience using generic Test management systems and defect tracking databases.

o Requires good problem-solving and analytical skills

o Experience with Enterprise level web systems, multi-tiered client/server technology is a must.

o Experience with Learning Management Systems, and/or Educational Multimedia products desirable.

o Requires strong organizational, communication, and administrative skills

o Excellent interpersonal and written/verbal communications skills

o Pro-active, self motivated, results oriented

o Proven track record in project management/resource planning.

o Experience working on K-12 courseware development highly desirable.

o Experience working with outsourced Development and QA Teams.

o Must be a team player

Highly Desirable

o Performance and Automated test tool experience

o ISEB/ISTQB Certification

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>Sat, 15 Jun 2013 07:59:00 GMThttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2402096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2402096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Product Marketing Manager
Published Division/Department: Heinemann
Requisition #: 5855
State/Province/County: New Hampshire
City: Portsmouth
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

The Product Marketing Manager has strategic input into all facets of the Heinemann’s math portfolio with responsibility for the following:
- Oversee the conceptualization, implementation and budget control of innovative, integrated marketing for Heinemann’s suite of mathematics materials including, branding, positioning, and Inbound/Outbound promotion.
- Managing eMarketing campaigns, social-media campaigns, print collateral, advertising, and press releases, special events,
- Work collaboratively with the math and science acquiring editor to support the conception, position, and delivery of market-leading products tailored to market needs, including professional books and firsthand classroom materials
- Support the sales team and build their capacity with math products
- Identify growing market sectors and areas of strategic opportunity for product and promotion
- Advise on marketing strategy related to math content on the Digital Campus Additionally, the Product Marketing Manager may work on other content area publications on an as-needed basis.Works collaboratively with:Editorial, Sales, Marketing, Techonology, Production, PD Services

Requirements Required:
* 3-5 years of Marketing experience
* Experience in teaching math or working in math educational publishing experience preferred
* Minimum bachelor's degree required

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1]]>Fri, 14 Jun 2013 07:59:00 GMThttp://careers.hmhco.com/job/Portsmouth-Product-Marketing-Manager-Job-NH-03801/2552075/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Portsmouth-Product-Marketing-Manager-Job-NH-03801/2552075/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Senior Quality Automation Engineer
Published Division/Department: Information Technology
Requisition #: 5579
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Boston-based Houghton Mifflin Harcourt is the largest US K-12 educational publisher in the United States. To learn more about Houghton Mifflin Harcourt, visit www.hmco.com

Duties & Responsibilities:

The Senior Quality Automation Engineer will play an integral role on Agile/Scrum product team(s) by developing software automation to aid in the delivery of high-quality products to our customers.

Maintain HMH’s custom Automation Framework, which is a collection of commonly used automated testing tools, by adding features, implementing enhancements, and fixing issues.

The Senior Quality Automation Engineer will develop automation tools and UI Scripts using, Selenium, Visual Studio, C#/.NET, and other testing tools to routinely test software deployments and products.

In addition to creating automated test scripts, the Senior Quality Automation Engineer will review the automated test scripts written by the Quality Automation Engineers to make sure they adhere to the established standards.

The candidate will need to log, manage, and re-test issues when found, estimate time for the delivery of tasks, and execute automated tests when required.

Mentor and guide Quality Automation Engineers both in-house and in partner companies to develop tests with newly constructed and existing testing frameworks

Research on new tools that could cater to the challenges, which cannot be met with the available testing tools

Adheres to automation ‘best-practices’ and standards to allow for easier collaboration among automation team members and increase the quality of the automation code.

Create documentation and training aides to help local team members and off-shore teams develop better automation and tools

Requirements:
Skills and Experience:

Essential

Bachelor’s degree in Computer Science, or related technical degree, plus minimum 2 years of full life-cycle software development and automated testing experience

Experience working on Agile/Scrum teams including participation in the following: Scrum meetings, Task Planning, Team Retrospectives, etc.

Experience using automated testing tools; i.e. Selenium Web Driver, WatiN, etc.

Mid-level to advanced coding skills, preferably in Java.

Working knowledge of testing RESTful web services and using a corresponding tool-set (SoapUI, JUnit, NUnit, SQL etc.)

Basic understanding of DB’s and queries

An individual with a track-record of being a ‘self-starter’, who is able to effectively decipher assigned tasks, deliver on-time with a high-level of accuracy, and pro-active in solving problems.

Familiar with Unit Testing Frameworks

Excellent verbal and written communication skills

Detail orientated, and ability to multi-task effective

Highly Desirable:

Mid-level to advanced knowledge of source control tools: SVN, VSS, CVS, etc., including merge and branching concepts

Basic understanding of Performance Tools: JMeter, LoadRunner, etc.

Experience of working within a Continuous Integration environment

Working knowledge of Test Driven Development and Behaviour Driven Design

ISEB/ISTQB Certification]]>Sat, 01 Jun 2013 08:00:00 GMThttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2402095/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2402095/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Sr Lync Telecommunications Engineer
Published Division/Department: Information Technology
Requisition #: 5449
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Information Technology

This position reports to the Director of Enterprise Network Engineering. The position will be used to provide the technical leadership in the implementation of Microsoft Lync, providing the HMH team with an internal expert for this large project scheduled for 2013.

Primary responsibilities include:
• Work with Telecom team to act as technical leader in support of Implementation and operation of Microsoft Lync infrastructure
• Day to day troubleshooting of Microsoft (MS) Lync issues and Administration of Lync user accounts
• Day to day handling of Lync incident/trouble tickets, providing Tier 2 and Tier 3 support
• Day to day administration, support, maintenance and monitoring of the Microsoft Lync 2010 infrastructure
• Analyze and evaluate major system project requirements of considerable complexity
• Determine strategic system development/lifecycle/retirement roadmaps

This position maybe located in any of our main office locations: Orlando, Chicagoland, Boston, Austin

Requirements:
Required Skills
• Deep technical knowledge and operational experience with Microsoft infrastructure technologies: Microsoft Lync, and Active Directory.

• Experience Leading a full Scale Lync Voice environment along with all other parts of the Lync solution.
In-Depth VoIP/Voice experience with MS Lync is a must but knowledge of Avaya, Cisco & Nortel desired
• Media Gateway integration and configuration experience (Audiocodes, Dialogic, NET)
• Experience with designing and configuring dial-plans
• Fundamental understanding of SIP, SIP Trunking, Active Directory and Windows Certificate Services.
• Experience working with Cisco Unity/Call Manager as well as some Routing & Switching knowledge
• Experience with Exchange 2010 including Unified Messaging is highly desired

• Excellent documentation and communication skills
• Capable communicator of technological information to business leaders
• Human and systems resource management skills

Qualifications
• Microsoft MCITP Certification in Lync 2010
• At least 5 years experience in enterprise voice systems operations
• BS in Computer Science, Information Systems or related discipline

Preferred Qualifications

• ITIL V3 intermediate or advanced certification
• Masters degree; MBA, finance or operations management.

Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.]]>Sun, 26 May 2013 08:00:00 GMThttp://careers.hmhco.com/job/Austin-Sr-Telecommunications-Engineer-Job-TX-73301/2321547/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Austin-Sr-Telecommunications-Engineer-Job-TX-73301/2321547/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Test Development Specialist
Published Division/Department: Riverside Publishing
Requisition #: 5631
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Product Development

Riverside Publishing, one of the nation’s leading educational assessment companies, has an opportunity for a mathematics Content Development Specialists to provide content area, curriculum and instruction, and assessment expertise in the design and development of high-stakes custom educational assessment and formative assessment materials. Will also be responsible for the creation, review, and revision of test items and/or passages (even in mathematics); alignment of items to state curricula; training and supervision of freelance and vendor personnel; conceptualization, construction, and review of test forms; and interaction with state departments of education and their appointees and committees. There are opportunities for career growth and advancement, and on-the-job training will be provided.

Requirements:
Content expertise in mathematics and possibly more content areas (e.g., ELA, science, social studies)

Expertise in industry standards for assessment quality, especially in technical requirements for items and tests

Expertise in assessment development processes for custom and shelf products

Ability to collaborate extensively with peers to accomplish goals

Experience in instructional design and delivery of training

Ability to develop creative solutions to solve resource and schedule challenges

EDUCATION & EXPERIENCE

Required:

BS or BA in relevant field (e.g., ELA, Math, Science, Social Studies, and/or Education).

Minimum of 3 years teaching experience and/or experience as an Associate Test Development Specialist.

Preferred:

MS or MA in relevant field (e.g., ELA, Math, Science, Social Studies, and/or Education).

Minimum of 5 years of K-5 classroom teaching experience.

Minimum of 1 year of educational assessment experience.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1]]>Thu, 13 Jun 2013 07:59:00 GMThttp://careers.hmhco.com/job/Rolling-Meadows-Test-Development-Specialist-Job-IL-60008/2487374/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Rolling-Meadows-Test-Development-Specialist-Job-IL-60008/2487374/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6001
State/Province/County: California
City: Los Angeles
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>Thu, 06 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Los-Angeles-Professional-Services-Analyst-Job-CA-90001/2646859/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Los-Angeles-Professional-Services-Analyst-Job-CA-90001/2646859/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Published Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6002
State/Province/County: Nevada
City: Las Vegas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>Thu, 06 Jun 2013 05:00:00 GMThttp://careers.hmhco.com/job/Las-Vegas-Professional-Services-Analyst-Job-NV-89044/2646860/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.hmhco.com/job/Las-Vegas-Professional-Services-Analyst-Job-NV-89044/2646860/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS