Search and apply for jobs with trade publisher and educational publisher Houghton Mifflin Harcourt. Find publishing jobs, editor jobs, project manager jobs, sales jobs, writing jobs and more.en-uscareers.hmhco.com720Published Job Title: Sales Representative (PRC)
Published Division/Department: Sales Operations
Requisition #: 5777
State/Province/County: Other
City: Beijing
Country: China (PRC)
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

The Opportunity

As a Sales Representative in the International Team you will be responsible for maintaining and growing revenue across your assigned territory.

Reporting directly to the Sales Manager, you will manage a portfolio of accounts (i.e. schools etc.) in your assigned territory.

As a Sales Representative, you will work closely alongside the business development team to help develop a pipeline of opportunities (recorded in SFDC) offering broad solutions to Ministries of Education, private & public school systems, inside sales, channel partners and distributors in your assigned territory.

The Sales Representative will play a key role in the management and development of the territory in order to maximize revenue opportunities in the territory.

Duties & Responsibilities

* Identify, evaluate and close specific sales opportunities that will drive sustainable business growth across the territory.
* Identify, build, and manage long term relationships with strategic partners in the industry.
* Identify, build and maintain exceptional business relationships with key public and private sector educational stakeholders.
* Manage and develop broader relationships with existing partners, agents and resellers in the territory
* Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of opportunities.
* Identify and analyze opportunities in the region in relation to HMH products, services and solutions
* Effectively develop and deliver sales presentations.
* Work with the Sales Director to identify and evaluate new markets for existing services, and other development and marketing partnership opportunities.
* Partner with our HMH business development team in the region to leverage embedded group relationships and networks.
* Making sales calls to schools within assigned territory
* Developing relationships with supervisors and teachers
* Presenting our materials to groups and in one-on-one meetings
* Organizing sales campaigns
* Coordinating implementation and in-service for adopting districts

Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

Requirements:
The Opportunity

As a Sales Representative in the International Team you will be responsible for maintaining and growing revenue across your assigned territory.

Reporting directly to the Sales Manager, you will manage a portfolio of accounts (i.e. schools etc.) in your assigned territory.

As a Sales Representative, you will work closely alongside the business development team to help develop a pipeline of opportunities (recorded in SFDC) offering broad solutions to Ministries of Education, private & public school systems, inside sales, channel partners and distributors in your assigned territory.

The Sales Representative will play a key role in the management and development of the territory in order to maximize revenue opportunities in the territory.

Duties & Responsibilities

* Identify, evaluate and close specific sales opportunities that will drive sustainable business growth across the territory.
* Identify, build, and manage long term relationships with strategic partners in the industry.
* Identify, build and maintain exceptional business relationships with key public and private sector educational stakeholders.
* Manage and develop broader relationships with existing partners, agents and resellers in the territory
* Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of opportunities.
* Identify and analyze opportunities in the region in relation to HMH products, services and solutions
* Effectively develop and deliver sales presentations.
* Work with the Sales Director to identify and evaluate new markets for existing services, and other development and marketing partnership opportunities.
* Partner with our HMH business development team in the region to leverage embedded group relationships and networks.
* Making sales calls to schools within assigned territory
* Developing relationships with supervisors and teachers
* Presenting our materials to groups and in one-on-one meetings
* Organizing sales campaigns
* Coordinating implementation and in-service for adopting districts

Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>http://careers.hmhco.com/job/Beijing-Sales-Representative-%28PRC%29-Job/2525728/252572825257282013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBeijing, OTHER, CHINA (PRC)Published Job Title: Inside Sales Representative - Korea
Published Division/Department: International Markets
Requisition #: 5784
State/Province/County: Seoul
City: Seoul
Country: Korea, Republic of
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Department: International

Title: Inside Sales Representative

Reports to: Team Leader, International Inside Sales

Status: Permanent

Location: Korea

The Opportunity

The Inside Sales Representative is accountable for the promotion and effective sales of Houghton Mifflin Harcourt Company products to International Schools within their assigned territory to achieve sales goals.

The Inside Sales Representative position is Korea based as part of a global team reporting to the Manager, International Inside Sales based in the US.

The role carries a monthly base salary, quarterly incentives and annual commission.

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties & Responsibilities

Advancing and Closing Sales:

* Meets sales goals by targeting and prioritizing accounts and activities (including but not limited to sales calls, sales presentations, marketing communication, and product promotion/complimentary samples) based upon likelihood of purchase and size of purchase
* Works with Sales Manager and Director of Sales and Marketing Operations to determine calendar to effectively sell products, to influence and uncover potential leads and follow up with customers.
* Understands issues and sets the agenda
* Influences adoption processes to position us for success
* Maintains adequate knowledge of each curriculum area to converse comfortably with customers and understand their needs, and to consult on products and resources that will help customers meet educational objectives;
* Analyses competitors' activities and adjusts appropriately
* Manages customer relationships to close sales.

Territory Management and Analysis:

* Works with Sales Manager to develop territory plans that uncover issues and address customer needs for educational materials and services;
* Identify key insiders in customer base.
* Demonstrates initiative, generates ideas, and proactively manages the territory
* Plans effective use and manages assigned budgets effectively.
* Anticipates trends
* Utilizes the right resources for the best results in the campaign;
* Builds and maintains extensive networks that helps to win adoptions

Collaboration

* Constantly monitors the market, recognizes trends, and communicates that information to the Sales Manager and Director of Sales and Marketing Operations;
* Utilizes regional and national resources effectively to meet overall campaign and strategy goals;
* Persuades the customer to become an advocate for our product
* Supports customers when market or product information is needed.
* Other duties as assigned.

Requirements:
Skills and Experience:

Essential:

* BA/BS degree required.
* 1 - 3 years prior sales experience preferable in an Inside Sales Model and/or teaching experience.
* Fluency in oral and written English, in addition to Korean
* Strong interpersonal skills, as well as the ability to assimilate information rapidly.
* Strong analytical, organizational and planning skills are also required.
* Must demonstrate initiative and be self-motivated.
* Must have ability to present products effectively to small and large groups.
* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com or equivalent.

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-C21]]>http://careers.hmhco.com/job/Seoul-Inside-Sales-Representative-Korea-Job/2525725/252572525257252013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSeoul, SEOUL, KOREA, REPUBLIC OFPublished Job Title: QA Manager
Published Division/Department: Information Technology
Requisition #: 5580
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

The Opportunity

This position has direct responsibility for managing our internal Technical Platform QA leadership team and our outsourced QA vendors. The QA Manager will build and manage a QA group that assures quality engineering infrastructure, quality testing strategies for enterprise level systems, platforms and applications management of product builds to QA, and release processes.

The successful candidate will be an experienced professional with the technical and interpersonal skills to manage high performing Quality organizations.

The QA Manager will work across the engineering team to direct and influence quality improvement initiatives, build and manage test beds and test harnesses to support unit, system, and integration testing.

Duties & Responsibilities

*
Lead and inspire a highly skilled Quality Assurance team responsible for Quality Assurance and product testing.

* Manage and operate the testing infrastructure supportive to engineers and quality group, including all system platforms, tools, and build environments
* Develop and institutionalize quality assurance best practices across the Organization
* Work across the engineering team to develop and implement appropriate test beds and create test harnesses that may be reused across product iterations
* Establish criteria for test strategies for enterprise level platform products, courseware, and production tools.
* Plan and implement appropriate types of testing at appropriate development milestones: unit and component testing, system testing, integration testing, load and stress testing, overall performance testing, storage testing, bandwidth testing, as appropriate.
* Implement appropriate balance of white box, gray box, and black box testing per product type and system requirements
* Hire, train, and manage test leads and test engineers
* Ensure that vendor partner test strategies and test cases meet product test requirements via coordinating engineering and quality team reviews
* Design and present test results reports on bug discovery and resolution and overall product performance per test strategies
* Manage vendor partner relationships and costs, and liaise with Executive
* Producers and project managers on product budgets

Requirements:
Skills and Experience:

*
BS in computer science or equivalent degree

* 5+ years as manager of a software quality assurance organization
* 5-10 years in Quality Assurance, with experience writing test strategies, test cases, and in test automation
* Thorough understanding and knowledge of quality assurance processes, standards, methodologies, and tools
* Enterprise level application and database testing, on multiple platforms, including UNIX, Windows, Mac
* Managerial experience in motivating and managing internal lead QA engineers who coordinate multiple outsource vendor partner testing.
* Build and release processes and protocols, with working knowledge of source control systems.
* Experience defining programs for Automated and Performance testing and developing
* New automated test procedures
* Experience with Load Runner or Silk Performer, QTP, WinRunner and other automated functional and Performance testing tools.
* Experience with multiple types of "performance" testing, including specification compliance, load and stress testing, storage and bandwidth testing and capacity planning.
* Ability to analyze large amounts of data and determine system areas of deficiency for further testing
* Desire and proven ability to improve product quality
* Strong interpersonal and proactive leadership skills
* Ability to excel in a fast-paced, high-growth environment where action and initiative are prerequisites to performing well
* Team player with excellent verbal and written communication skills

Houghton Mifflin Harcourt is committed to comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-QA-Manager-Job/2528476/252847625284762013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Lead Quality Engineer
Published Division/Department: Information Technology
Requisition #: 5790
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Boston-based Houghton Mifflin Harcourt is the largest US K-12 educational publisher in the United States. To learn more about Houghton Mifflin Harcourt, visit www.hmco.com

Duties & Responsibilities

Co-ordinate and manage all QA activities for both internal and outsourced testing partners

Work intensively with Project Managers and Software Engineers, coordinating testing efforts within a highly iterative Agile-type development environment.

Responsible for defining the testing scope and framework for all assigned projects; reviewing and approving all Forecasts, Test Plans and Test Cases, including those provided by external test partners.

Establish clear controls and communications procedure with offshore test partner and project developer.

Management of the project bug database and database workflows.

Responsible for project test reporting (both internal and external)

Reporting to QA Manager

Requirements Skills and Experience:

Essential

Bachelor's degree in Computer Science, or four year degree, or equivalent experience.

A minimum of three years Software Quality Assurance Team Leading experience.

Requires thorough knowledge of testing methods and the software development lifecycle

Experience working within an Agile/Scrum or similar development environment

Must have experience with test automation in support of Agile/Scrum projects. Some experience of managing automated test frameworks and executing automated test scripts (Selenium WebDriver, Fitnesse, MS Visual Test Studio etc.)

Must be highly process orientated.

Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.

Must have extensive experience using generic Test management systems and defect tracking databases.

Requires good problem-solving and analytical skills

Experience with Enterprise level web systems, multi-tiered client/server technology is a must.

Experience with Learning Management Systems, and/or Educational Multimedia products desirable.

Requires strong organizational, communication, and administrative skills

Excellent interpersonal and written/verbal communications skills

Pro-active, self motivated, results oriented

Proven track record in project management/resource planning.

Experience working on K-12 courseware development highly desirable.

Experience working with outsourced Development and QA Teams.

Must be a team player

Highly Desirable

Performance and Automated test tool experience

ISEB/ISTQB Certification

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2532801/253280125328012013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Information Design Lead
Published Division/Department: Digital Content Development
Requisition #: 5845
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Editorial

HMH Ireland [IC1] Job Title: Information Design LeadPrimary objective: As an Information Design (ID) Lead at Houghton Mifflin Harcourt (HMH), you will play a key role in defining the information architecture for new digital content, which includes defining the structures, granularity, and labeling of all K-12 instructional elements in a digital environment. The primary responsibilities of the Information Design Lead are to:· Work with Editorial team to capture and represent information architecture for K-12 HMH products for all subject areas, reflecting the organization and structure of instruction and assessments and other associated remediation activities and supporting resources.· Select and apply appropriate HMH standards, templates and processes per assigned projects, including schema rules, other guideline documents, text and language standards, and acceptance criteria and review checklists. · Carry out necessary tasks to optimally onboard and manage selected information design vendors, including creation of vendor ‘kits’ for development and review of build submissions to ensure quality outputs. Identify and Evaluate Strategic Opportunities:· Work with Platform Architecture, Engineering, Learning Design, subject matter experts and other functions to define optimal information architecture strategies and solutions for HMH K-12 products.

Process Improvements:· In consultation with Platform Architecture team and other Information Design team members, review metadata schema needs based on up-coming programs and recommend enhancements to schemas structures.

Participate and lead key initiatives for Digital Content Development (DCD) group· Research customer and internal stakeholder needs for the organization and digital display of print-to-digital components and new digital instruction, activities, and learning objects.· Analyze existing instructional information from developed components and define new instructional data as needed to best determine hierarchical instructional access points.During the first 30 days, you will:· Understand current state of HMH products and platforms, organizational makeup, and business objectives for digital content development· Gain an understanding of Information Design role, responsibilities and authority, meeting with cross-functional teams to understand current and upcoming projects, challenges and level of effort requiredDuring the first 60 days, you will:· Become familiar with platform metadata requirements and schemas, ID processes and procedures, and curricular standard correlations· Perform ID reviews as required on digital products, such as, platform UI, interactive textbooks, online assessments, and interactive digital content.

After 90 days, you will:· Develop full program content and structural metadata with the assistance of vendors or contractors, ensuring that metadata rule-sets are followedAfter 12 months you will: · Be an active and highly functioning member of the Information Design team where you will be participating in cross-functional discussion about new metadata strategies for our organisation.
Requirements

Skills & ExperienceRequired· Proven ability to use information architecture strategies: identifying logical relationships and organizational principles for semantic content and, from this, to defining “rules” that can be applied to deploy the content in a database or platform.· Self-motivated, able to work and communicate effectively with a variety of technical and creative individuals Highly Desirable· Experience developing digital learning solutions for the K-12 market

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI- *LI-CT1]]>http://careers.hmhco.com/job/Dublin-Information-Design-Lead-Job/2549634/254963425496342013-07-18Houghton Mifflin HarcourtEditorialfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Automation QA Lead
Published Division/Department: Information Technology
Requisition #: 5807
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties & Responsibilities

o Analyze the testing requirements of HMH platform and digital content projects, and formulate a test automation strategy for each project

o Build extensible automated testing frameworks that support.

* The development of parameterized test cases
* Test execution on multiple environments
* User friendly reporting of the results

Present and guide the automated testing engineers in partner companies to develop tests with newly constructed and existing testing frameworks.

Review the automated tests written by the test engineers to make sure they adhere to the established standards. Mentor and guide them to consistently achieve these standards.

Research on new tools that could cater to the challenges, which cannot be met with the available testing tools

Co-ordinate and manage all automated testing activities for both internal and outsourced testing partners

Work intensively with Project Managers and Software Engineers, coordinating testing efforts within a highly iterative Agile-type development environment.

Establish clear controls and communications procedure with offshore test partner and project developer.

Responsible for reporting the testing status and managing expectations to the project stakeholders (both internal and external)

Reporting to QA Manager

Requirements:
Skills and Experience:

Essential

o Bachelor's degree in Computer Science, or four year degree, or equivalent experience.

* A minimum of three years automated testing experience. Should include;
* Leading a team of automated test engineers
* Developing new automated testing frameworks
* Developing and executing automated tests
* Proficient in an object oriented programming language (preferably Java)
* Proficient in commercial and open source testing tools (preferably Selenium RC or Webdriver).
* Requires thorough knowledge of testing methods and the software development lifecycle
* Experience working within an Agile/Scrum or similar development environment
* Must be highly process orientated.
* Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.
* Requires excellent familiarity with generic Test management systems and defect tracking databases.
* Requires good problem-solving and analytical skills
* Experience with Enterprise level web systems, multi-tiered client/server technology is a must.
* Experience with Learning Management Systems, and/or Educational Multimedia products desirable.
* Requires strong organizational, communication, and administrative skills
* Excellent interpersonal and written/verbal communications skills
* Pro-active, self motivated, results oriented
* Proven track record in project management/resource planning.
* Experience working on K-12 courseware development highly desirable.
* Experience working with outsourced Development and QA Teams.
* Must be a team player

Highly Desirable

o Performance testing experience
o ISEB/ISTQB Certification

Houghton Mifflin Harcourt is committed to comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2571664/257166425716642013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Sales Representative (Asia)
Published Division/Department: Sales Operations
Requisition #: 5853
State/Province/County: Singapore
City: Singapore
Country: Singapore
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

As a Sales Representative in the International Team you will be responsible for maintaining and growing revenue across your assigned territory.

Reporting directly to the Sales Manager, you will manage a portfolio of accounts (i.e. schools etc.) in your assigned territory.

As a Sales Representative, you will work closely alongside the business development team to help develop a pipeline of opportunities (recorded in SFDC) offering broad solutions to Ministries of Education, private & public school systems, inside sales, channel partners and distributors in your assigned territory.

The Sales Representative will play a key role in the management and development of the territory in order to maximize revenue opportunities in the territory.

Duties & Responsibilities

* Identify, evaluate and close specific sales opportunities that will drive sustainable business growth across the territory.
* Identify, build, and manage long term relationships with strategic partners in the industry.
* Identify, build and maintain exceptional business relationships with key public and private sector educational stakeholders.
* Manage and develop broader relationships with existing partners, agents and resellers in the territory
* Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of opportunities.
* Identify and analyze opportunities in the region in relation to HMH products, services and solutions
* Effectively develop and deliver sales presentations.
* Work with the Sales Director to identify and evaluate new markets for existing services, and other development and marketing partnership opportunities.
* Partner with our HMH business development team in the region to leverage embedded group relationships and networks.
* Making sales calls to schools within assigned territory
* Developing relationships with supervisors and teachers
* Presenting our materials to groups and in one-on-one meetings
* Organizing sales campaigns
* Coordinating implementation and in-service for adopting districts

Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

Requirements:
Skills and Experience:

Essential

* 2-3 years proven sales experience, with strong negotiation skills
* Strong communication and presentation Skills
* Effective influencing skills
* Knowledge of the technology, education or publishing sectors
* A driven, hard working and creative thinker who will act on market requirements
* Experience establishing and managing relationships throughout the industry, at all levels
* Solution orientated approach to sales
* Ability to identify growth opportunities
* Fluent English

* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com

Highly Desirable

* Qualified to Degree level in a relevant discipline
* Fluency in a second language
* In-depth knowledge of Education industry
* Experience in account management

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>http://careers.hmhco.com/job/Singapore-Sales-Representative-%28Asia%29-Job/2571668/257166825716682013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSingapore, SINGAPORE, SGPublished Job Title: Senior SQL Server Developer
Published Division/Department: Innovation in Education Group
Requisition #: 5443
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

Job Specification

Department: Engineering

Title: Senior SQL Server Engineer

Reports to: Director, Platform Engineering

Status: Permanent

Location: Dublin

The Opportunity

There is a requirement for a Senior SQL Server Engineer to work within the Technology Product Development Team, in a key role in the design and development of next generation learning management components.

This is a senior development role requiring very strong technical skills in all aspects of Microsoft SQL Server. The Senior SQL Server Engineer will have responsibility for the development and technical implementation of database solutions, collaborating with a team of software engineers, test engineers and a product stakeholder within an Agile software development environment.

Very strong Microsoft SQL Server administration and development skills are essential. Exposure to and knowledge of continuous integration, software release management techniques and interfacing with test engineers as part of any major software development project is expected.

This is a hands-on development and implementation role and requires a strong software development background.

The Senior SQL Server Engineer position reports to the Engineering Manager and is located in our Dublin office.

Duties & Responsibilities:

Participate in all phases of development of transactional and data warehouse systems from definition and design through implementation, debugging, testing and deployment, ensuring application schemas and development are optimal and consistent across solutions.

Collaborate on the design and implementation of transactional data models, development of T-SQL and maintenance of existing T-SQL in conjunction with our .Net Engineering teams.

Design and implementation of dimensional data models incorporating analysis of requirements.

Production of specifications for business intelligence functionality with ETL and reporting components.

Database operational maintenance, capacity planning and implementation of enhancements, including associated documentation of data models and configurations.

Participate in T-SQL code reviews and technical quality standards reviews with the development teams.

Develop and execute meticulous automated unit tests to ensure quality releasable software.

Assist in defining structured practices especially in source code management, build and release management.

Work with both near and far shore development partners to facilitate optimal solutions.

Requirements Skills and Experience:

Essential:

Experienced SQL Server developer with broad understanding of all the components of large consumer facing web applications.

Essential Skills:

* Ideal candidate will have 5 plus years SQL Server 2005/2008/2008R2/2012 DBA experience in an enterprise environment.
* 5 plus years T-SQL development experience, with excellent knowledge of best practices.
* ETL and BI solution development and maintenance experience using SQL Server 2008R2/2012, SSIS, SSRS, SSAS.
* Experience with T-SQL development/analysis in an environment using ORM tools.
* Experience of Windows Server 2008/2008R2/2012 and Active Directory.
* Requires a very strong level of interpersonal and communication (verbal and written) skills.

Desirable Skills:

* Experience of Microsoft Visual Studio 2008/2010/2012, Team Suite an advantage.
* Experience of VMware/Hyper V.
* Practical knowledge of working within a continuous build environment including working with a Source Control Management tool.
* Experience of agile development processes an advantage.
* Atlassian suite of tools, Confluence and JIRA experience.
* Previous exposure to the educational software environment and familiarity with industry standards and specifications an advantage.
* Experience of internationalisation / localization an advantage.
* Knowledge of Unit Testing.
* Possess excellent communication skills, the drive to succeed and work independently and on a team, with the ability to multi task, and deliver quality results.
* M.Sc. in Computer Science or B.S. and equivalent experience.

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-Senior-J2EE-Engineer-Job/2324558/232455823245582013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Lead Digital Content Engineer with HTML5
Published Division/Department: Technology Product Development
Requisition #: 5446
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Information Technology

The Opportunity

We are seeking a Digital Content Engineer with strong technical knowledge and team management skills. Our main development projects will be Web-based online interactive programs, mobile applications, short Flash animations, presentations, dynamic Flash and HTML5 content which are integrated with a database or LMS for the capture of user responses.

We are looking for a Digital Content Engineer with strong development skills and good creative talent. Ideally the Digital Content Engineer will have experience of managing out of house development teams while also working on internal projects.

Duties & Responsibilities

*
Develop user, functional and business specifications

* Lead and manage near and far shore technical development partners
* Facilitate stakeholder and other resources to ensure goals and objectives of the project are met.
* Work with an interdisciplinary team that includes project managers, engineering, architecture, graphic designers, marketing and executive leadership
* Collaborate with other engineering resources (e.g. platform/backend engineers) to define touch points and interfaces with other systems
* Implement and design technical solutions to meet requirements
* Troubleshoot existing product issues and develop solutions
* Structuring content to enable efficient re-use, customisation and localization
* Staying abreast of emerging trends and technologies

Requirements:
Skills and Experience:

Essential

*
Bachelors degree in Computer Science or Multimedia, or comparable industry experience

* A minimum of 3 years proven leadership/management experience of technical teams.
* At least 5+ years as an Interactive Developer
* Proven experience of creating dynamic, interactive content
* Excellent debugging skills
* Excellent oral and written communication skills with fluency in English essential
* HTML5, JavaScript, jQuery, CSS, XML, Flash and Flex, Air, Action Script
* Javascript frameworks
* Knowledge around integration with enterprise systems
* SQL experience would be a plus
* Photoshop/InDesign would be a plus
* Knowledge of different print formats (e.g. ePub3) would be a plus
* Ability to work under short deadlines
* Must be able to work in a team of developers (both internal and external) on multiple projects simultaneously

Highly Desirable

* Strong design/aesthetic sensibilities

* Experience in developing interactive learning and gaming products would be a plus
* Experience in managing off-shore technical development partners
* Experience in development of server-side/enterprise systems (e.g. knowledge of Java/.net)

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-Lead-Digital-Content-Engineer-with-HTML5-Job/2324559/232455923245592013-07-18Houghton Mifflin HarcourtInformation Technologyfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Senior Quality Automation Engineer
Published Division/Department: Information Technology
Requisition #: 5579
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Boston-based Houghton Mifflin Harcourt is the largest US K-12 educational publisher in the United States. To learn more about Houghton Mifflin Harcourt, visit www.hmco.com

Duties & Responsibilities:

The Senior Quality Automation Engineer will play an integral role on Agile/Scrum product team(s) by developing software automation to aid in the delivery of high-quality products to our customers.

Maintain HMH’s custom Automation Framework, which is a collection of commonly used automated testing tools, by adding features, implementing enhancements, and fixing issues.

The Senior Quality Automation Engineer will develop automation tools and UI Scripts using, Selenium, Visual Studio, C#/.NET, and other testing tools to routinely test software deployments and products.

In addition to creating automated test scripts, the Senior Quality Automation Engineer will review the automated test scripts written by the Quality Automation Engineers to make sure they adhere to the established standards.

The candidate will need to log, manage, and re-test issues when found, estimate time for the delivery of tasks, and execute automated tests when required.

Mentor and guide Quality Automation Engineers both in-house and in partner companies to develop tests with newly constructed and existing testing frameworks

Research on new tools that could cater to the challenges, which cannot be met with the available testing tools

Adheres to automation ‘best-practices’ and standards to allow for easier collaboration among automation team members and increase the quality of the automation code.

Create documentation and training aides to help local team members and off-shore teams develop better automation and tools

Requirements:
Skills and Experience:

Essential

Bachelor’s degree in Computer Science, or related technical degree, plus minimum 2 years of full life-cycle software development and automated testing experience

Experience working on Agile/Scrum teams including participation in the following: Scrum meetings, Task Planning, Team Retrospectives, etc.

Experience using automated testing tools; i.e. Selenium Web Driver, WatiN, etc.

Mid-level to advanced coding skills, preferably in Java.

Working knowledge of testing RESTful web services and using a corresponding tool-set (SoapUI, JUnit, NUnit, SQL etc.)

Basic understanding of DB’s and queries

An individual with a track-record of being a ‘self-starter’, who is able to effectively decipher assigned tasks, deliver on-time with a high-level of accuracy, and pro-active in solving problems.

Familiar with Unit Testing Frameworks

Excellent verbal and written communication skills

Detail orientated, and ability to multi-task effective

Highly Desirable:

Mid-level to advanced knowledge of source control tools: SVN, VSS, CVS, etc., including merge and branching concepts

Basic understanding of Performance Tools: JMeter, LoadRunner, etc.

Experience of working within a Continuous Integration environment

Working knowledge of Test Driven Development and Behaviour Driven Design

ISEB/ISTQB Certification]]>http://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2402095/240209524020952013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Lead Quality Engineer
Published Division/Department: Information Technology
Requisition #: 5578
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Organization

Boston-based Houghton Mifflin Harcourt is the largest US K-12 educational publisher in the United States. To learn more about Houghton Mifflin Harcourt, visit www.hmco.com

Duties & Responsibilities

o Co-ordinate and manage all QA activities for both internal and outsourced testing partners

o Work intensively with Project Managers and Software Engineers, coordinating testing efforts within a highly iterative Agile-type development environment.

o Responsible for defining the testing scope and framework for all assigned projects; reviewing and approving all Forecasts, Test Plans and Test Cases, including those provided by external test partners.

o Establish clear controls and communications procedure with offshore test partner and project developer.

o Management of the project bug database and database workflows.

o Responsible for project test reporting (both internal and external)

o Reporting to QA Manager

Skills and Experience:

Essential

o Bachelor's degree in Computer Science, or four year degree, or equivalent

experience.

o A minimum of three years Software Quality Assurance Team Leading experience.

o Requires thorough knowledge of testing methods and the software development lifecycle

o Experience working within an Agile/Scrum or similar development environment

o Must have experience with test automation in support of Agile/Scrum projects. Some experience of managing automated test frameworks and executing automated test scripts (Selenium WebDriver, Fitnesse, MS Visual Test Studio etc.)

o Must be highly process orientated.

o Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.

o Must have extensive experience using generic Test management systems and defect tracking databases.

o Requires good problem-solving and analytical skills

o Experience with Enterprise level web systems, multi-tiered client/server technology is a must.

o Experience with Learning Management Systems, and/or Educational Multimedia products desirable.

o Requires strong organizational, communication, and administrative skills

o Excellent interpersonal and written/verbal communications skills

o Pro-active, self motivated, results oriented

o Proven track record in project management/resource planning.

o Experience working on K-12 courseware development highly desirable.

o Experience working with outsourced Development and QA Teams.

o Must be a team player

Highly Desirable

o Performance and Automated test tool experience

o ISEB/ISTQB Certification

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

Requirements:
Skills and Experience:

Essential

o Bachelor's degree in Computer Science, or four year degree, or equivalent

experience.

o A minimum of three years Software Quality Assurance Team Leading experience.

o Requires thorough knowledge of testing methods and the software development lifecycle

o Experience working within an Agile/Scrum or similar development environment

o Must have experience with test automation in support of Agile/Scrum projects. Some experience of managing automated test frameworks and executing automated test scripts (Selenium WebDriver, Fitnesse, MS Visual Test Studio etc.)

o Must be highly process orientated.

o Requires excellent familiarity with Windows, Macintosh and Linux Operating Systems and hardware.

o Must have extensive experience using generic Test management systems and defect tracking databases.

o Requires good problem-solving and analytical skills

o Experience with Enterprise level web systems, multi-tiered client/server technology is a must.

o Experience with Learning Management Systems, and/or Educational Multimedia products desirable.

o Requires strong organizational, communication, and administrative skills

o Excellent interpersonal and written/verbal communications skills

o Pro-active, self motivated, results oriented

o Proven track record in project management/resource planning.

o Experience working on K-12 courseware development highly desirable.

o Experience working with outsourced Development and QA Teams.

o Must be a team player

Highly Desirable

o Performance and Automated test tool experience

o ISEB/ISTQB Certification

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-Automation-QA-Lead-Job/2402096/240209624020962013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Digital Program Manager
Published Division/Department: Digital Content Development
Requisition #: 5594
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Project Management / Program Management

Performance ProfileProgram ManagerHMH Ireland Job Title: Program ManagerPrimary objective: As part of the Strategic Initiatives team, you will be responsible for leading new strategic initiatives within the Digital Content Development group. This includes evaluating new technologies for our digital delivery model, identifying deficiencies within our existing content production processes, and leading innovative projects and pilots to validate new market needs and vision.The primary responsibilities of the Project Manager are to:Identify and Evaluate Strategic Opportunities:Work collaboratively with groups across HMH and the Product Development group to identify and recommend strategic opportunities (e.g. HTML5). Deep understanding of market trends in education, technology, and new market innovationsClear strategic vision and understanding of disruptive technologies and strategic roadmap as to their role and future integration to our suite of products. Process Improvements:Identify process improvements and new production efficiencies for digital content development (e.g. integration of new Content Management Systems)Propose and kick-off new projects and/or pilots to address process related improvementsParticipate and lead key initiatives for Digital Content Development (DCD) groupBe an active voice key contributor for DCD in new HMH initiatives, such as Next Generation Content, adaptive learning, and new content related tools. This includes using a variety of skills to accomplish this work, such as cross functional management, user experience, in-depth market analysis, and detailed planning/implementation techniques.Define and incubate new initiatives, which may include new metrics and data initiatives for DCDLiaise with external organizations to discuss and identify new eLearning projects and technologies with Dublin and Ireland (e.g. partnerships with Enterprise Ireland)

During the first 30 days, you will:Become familiar on HMH’s Content delivery model and overall processes and meet other teams within the organizations. During the first 60 days, you will:Continue to get to know the overall organization and work collaboratively with multiple groups within DCD and HMHBegin to identify process related improvements and strategic opportunities to address for DCDAfter 90 days, you will:Have a good understanding of overall production and delivery model for HMHBegin to evaluate and recommend courses of action for DCD on specific projectsBecome involved in multiple initiatives and be seen as the objective, innovative, and strategic voice for DCD related projectsAfter 12 months you will: Be an active and highly functioning member of the Strategic Initiatives team where you will be proposing new strategies for our organisation and beginning to tackle even more complicated, cross-functional issues for HMH.
Requirements Desired Skills & ExperienceNative English Proven track record of leading projects from scope/design phase to implementation phaseEstablished reputation as someone who works collaboratively and can cross-manage teamsPossess user experience skill set, or at minimum experience with user experience projects.Ability to think strategically and beyond the limits of defined projects (e.g. visionary)Ability to work independently and manage multiple projects concurrently

Strong communicator, both written and verbal

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>http://careers.hmhco.com/job/Dublin-Digital-Program-Manager-Job/2409032/240903224090322013-07-18Houghton Mifflin HarcourtProject Management / Program Managementfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Senior J2EE Engineer
Published Division/Department: Technology Product Development
Requisition #: 5775
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Information Technology

The Opportunity

We are currently looking for a Senior J2EE Engineer. This is a team leadership role requiring very strong technical and architectural skills and strong communications. The Senior J2EE Engineer will have overall responsibility for technical aspects of our Learning Management systems, the architectural decisions, estimations, code reviews, daily management of an external software development team, liaising with contractors and outsourced partners, reporting to project managers and managing internal stakeholders. Very strong J2EE Skills are essential as is a working knowledge of Spring and Hibernate. A good knowledge of Oracle or similar relational database and knowledge of web frameworks is desirable. Experience of the eLearning sector would be an advantage. Exposure to and knowledge of software release management techniques and interfacing with a QA department as part of any major software development projects is expected. Individuals will be expected to be familiar with all technical aspects and build procedures of their assigned systems. This Senior J2EE position reports directly to the Platform Manager and is located in our Dublin office.The OrganizationHoughton Mifflin Harcourt’s mission is changing people’s lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers. Duties & Responsibilities:
* Participate in all phases of development from definition and design through implementation, debugging, testing and rollout
* Provide technical leadership to an external/internal software development team and take ownership for component design, development and maintenance
* Analyse and estimate change requests as well as new development
* Day to day management of developers on a range of projects
* Responsible for code reviews and technical quality standards from their team
* Weekly Reporting to Department Management
* Assist in defining structured practices especially in source code management, build and release management
* Management of communication between project managers, internal stakeholders and external development teams

Requirements Skills and Experience:
* 7+ years enterprise Java J2EE development experience

* Experience of the Hibernate and Spring Frameworks
* Experience of relational databases, e.g. Oracle, MSSQL, etc
* Experience of J2ee servers e.g. WebSphere, Weblogic, JBoss
* Experience of UNIX, preferably Solaris, Linux is a plus
* Software build experience and experience to continuous integration environments
* Practical knowledge of Source Control Management, specifically branching, tagging and merging of different code streams
* Experience of technical leadership of software developers
* Experience of interfacing with project management

* Requires a very strong level of interpersonal and communication (verbal and written) skills
Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees.]]>http://careers.hmhco.com/job/Dublin-Senior-J2EE-Engineer-Job/2504510/250451025045102013-07-18Houghton Mifflin HarcourtInformation Technologyfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Senior UI Engineer
Published Division/Department: Technology Product Development
Requisition #: 5821
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Information Technology

The Opportunity

There is a requirement for a Senior UI Engineer to work within the Technology Product Development Team, in a key role in the design and development of next generation learning management components.

This is a senior development role requiring very strong technical skills (JavaScript/HTML5/CSS3). The Senior UI Engineer will have responsibility for the development and technical implementation of the user interface, collaborating with a team of software engineers, test engineers and a product stakeholder within an Agile software development environment.

:

We require a Senior UI Engineer to work within the Technology Product Development Team, in a key role in the design and development of next generation learning management components.

This is a senior development role requiring very strong technical skills (JavaScript/HTML5/CSS3). The Senior UI Engineer will have responsibility for the development and technical implementation of the user interface, collaborating with a team of software engineers, test engineers and a product stakeholder within an Agile software development environment.

Very strong user interface development skills are essential. Exposure to and knowledge of continuous integration, software release management techniques and interfacing with test engineers as part of any major software development project is expected.

This is a hands-on development role and requires a strong software development background.

The Senior UI Engineer position reports directly to the Engineering Manager and is located in our Dublin office.

Duties & Responsibilities:

Participate in all phases of development from definition and design through implementation, unit test and deployment.
User Interface design and development.

Develop and execute meticulous automated unit tests to ensure quality releasable software.
Participate in code reviews.
Assist in defining structured practices especially in source code management, build and release management.

Participate in usability reviews and lead improvements in front end design.
*LI-CT1

Requirements Skills and Experience:

Essential:

Experienced UI developer with broad understanding of all the components of large consumer facing web applications.

Essential Skills:

* Ideal candidate will have 4 plus years UI development experience.
* Excellent JavaScript, HTML5 and CSS3 skills
* Experienced in developing dynamic JavaScript Applications.
* Good understanding of web technologies, usability, object oriented programming and development frameworks.
* Requires a very strong level of interpersonal and communication (verbal and written) skills
* Front end automated testing
* Cross browser and cross device web app development

Desirable Skills:

* Experience of modern web development toolkits and libraries such as Backbone, Underscore, Angular, Ember, JQuery, etc.
* Experience of developing with RESTful JSON APIs
* XML experience
* Practical knowledge of working within a continuous build environment including working with a Source Control Management tool.
* Experience of agile development processes an advantage
* Atlassian suite of tools, Confluence and JIRA experience
* Previous exposure to the educational software environment and familiarity with industry standards and specifications an advantage
* Experience of internationalisation / localization an advantage
* Knowledge of Unit Testing
* Selenium
* Possess excellent communication skills, the drive to succeed and work independently and on a team, with the ability to multi task, and deliver quality results
* M.Sc. in Computer Science or B.S. and equivalent experience

*LI-CT1

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>http://careers.hmhco.com/job/Dublin-Senior-UI-Engineer-Job/2595069/259506925950692013-07-18Houghton Mifflin HarcourtInformation Technologyfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Lead Application Engineer- Mobile applications
Published Division/Department: Technology Product Development
Requisition #: 5813
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development

The Opportunity

We are seeking a Software Engineer with strong technical knowledge and team management skills. Your main development projects will be Mobile applications (iOS, Android, Win8) and Web-based online interactive programs. The role requires strong development skills and proven ability to work independently. Ideally the Engineer will have experience of managing out of house development teams while also working on internal projects.

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties & Responsibilities

* Lead and manage near and far shore technical development teams.
* Implement and design technical solutions to meet requirements.
* Troubleshoot existing product issues and develop solutions.
* Collaborate with other engineers and functional groups.
* Participate in the creation of user, functional and business specifications.
* Ensure goals and objectives of the project are met efficiently.
* Keeping abreast of emerging trends and technologies.
* Ability to understand and express complex topics.
* Reviewing of detailed designs and code.

Requirements:
Skills and Experience:

Essential

* Bachelor's degree in Computer Science, Software Engineering or comparable industry experience.
* A minimum of 3 years proven leadership/management experience of technical teams.
* At least 5+ years as a software engineering using OO languages (Java, C++, C# etc.).
* Experience in web technologies such as HTML/5, JavaScript, CSS.
* Excellent debugging skills.
* Ability to work under short deadlines.
* Excellent oral and written communication skills with fluency in English essential.
* Ability to work on and manage multiple projects simultaneously.

Desirable

* Experience in iOS development.

* Experience in Android development.

* Experience in Windows 8 development.

* Experience building native and web applications.

* Knowledge of SQLite, MySQL or similar database management system.

* XML/JSON

* Experience of development using JavaScript frameworks (JQuery, Backbone etc.)

* Experience in eLearning development and standards.

* Experience in development of server-side/enterprise systems would be an advantage.

* Experience using social media APIs.

* Experience in working within an Agile development environment.

Job Segments:
Developer, Engineer, Mobile, Product Development, Technology, Engineering

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-Lead-Application-Engineer-Mobile-applications-Job/2595070/259507025950702013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Lead .Net Engineer
Published Division/Department: Innovation in Education Group
Requisition #: 5819
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Multimedia Product Development
Description:

This is a key development role requiring very strong technical and communications skills. Working as a Lead .Net Engineer, you will have responsibility for the technical implementation, collaborating with a team of developers and test engineers and a product stakeholder within an Agile team.

Very strong .NET knowledge and skills are essential, with an emphasis on developing cutting edge high performing web applications.

This is a hands on development role and requires a strong software development background.

Requirements:
Essential Skills:

*
Ideal candidate will have 7 plus years .Net development

*
Experience of .Net Frameworks 4.0 and 4.5

* Experience of ASP.NET MVC
* Experience of Microsoft SQL Server
* Requires a very strong level of interpersonal and communication(verbal and written) skills
* Experience working in and leading agile development teams

Desirable Skills:

*
Cloud browser development - Azure, EC2, Heroku etc

*
Cross browser development

*
JQuery, Backbone,Ember, Angular or other javascript frameworks

*
Mobile web application development

*
Knowledge of Unit Testing, Continuous Integration and Automated Development

*
Atlassion suite of tools, Bamboo, Clover, Fisheye, Confluence and JIRA

*
Experience with Source Control Management, specifically branching, tagging and merging of different code streams.

*
Exposure to the educational software environment and familiarity with industry standards and specifications

*
M.Sc. in Computer Science or B.S. and equivalent experience

Houghton Mifflin Harcourt is committeed to a comprehensive policy of Equal Oppertunities and we aim to create a workplace which provides for equal oppertunities for all employees and potential employees

*LI-CT1]]>http://careers.hmhco.com/job/Dublin-Lead-_Net-Engineer-Job/2595071/259507125950712013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Product Consultant
Published Division/Department: International Markets
Requisition #: 5912
State/Province/County: Seoul
City: Seoul
Country: Korea, Republic of
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

The Opportunity

As a Product Marketing Consultant you will be the key regional expert for HMH K-12 curriculum programs and products and provide pre- and post-sales support to customers and school accounts. The product marketing consultant is a key member of the regional sales and marketing team and will be responsible for supporting the sales team in developing and closing new opportunities. Your responsibility for aspects of curriculum solutions will also include such activities as quote response, teacher/school meetings , presenting at HMH and Partner events and conferences, competitive positioning of products, and the co-ordination of other supporting resources.

The Organization

Houghton Mifflin Harcourt International is the division responsible for the management and growth of HMH international business. The division has a team of over 50 sales representatives and consultants as well as sales and marketing support and finance. The team currently dominates the target market with approximately 50% of targeted market share.

Duties & Responsibilities

* Be the recognised regional curriculum expert for HMH K-12 products. This will cover digital, online modules and core text book offerings.
* Communicate and evangelise the value of HMH curriculum programs to teachers and educators and propose product solutions that exceed the needs of customers.
* Present at HMH conferences, online seminars and other industry events.
* Work with the regional sales team on pipeline opportunities and identify ways to influence and accelerate the customer decision making process. Recommend best alternative programs to sales team
* Support training of the International sales teams on HMH curriculum, benefits against competition and how position with teachers.
* Work with sales managers on local adaptations and language products , helping to define specifications and program changes.
* Gather competitive information and analysis for key products and provide differentiation strategies for HMH sales teams.
* Support the marketing team with product related needs and input for marketing collateral, sales materials and tools.
* Work closely with and support opportunity development with country based HMH partners. Help train partner sales team on HMH products.

Requirements:
SKills:

Skills and Experience:

Essential

* Experience in pre- and post- sales, educational consulting and business development.
* Outstanding ability to develop customer relationships, gaining trust and respect for HMH
* The ability to clearly articulate curriculum and program solutions to a broad audience teachers, education decision makers and partners
* Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.
* Listening to customers (as opposed to telling/selling), probing for school pain points and opportunities, in an effort to meet or exceed their expectations.
* Leveraging partner activities and resources to continuously find ways to scale capacity within the country or region.
* The ability to effectively manage complex product solutions that typically include technology, print, services and 3rd party hardware/infrastructure components
* Well-developed interpersonal and administrative skills in order to work effectively and productively with colleagues and clients. Ability to communicate effectively, orally, and in writing, with staff at all levels and with clients and potential clients.
* Ability to travel, as required.

Highly Desirable

* The ability to solve problems creatively
* Work independently and be self-directed and motivated; manage multiple tasks and projects simultaneously; and the ability to maintain a flexible work style sufficient to respond to changing directives and priorities
* Ability to think creatively and strategically in achieving organisational objectives
* High energy and flexible individual with ability to work effectively in a constantly evolving environment

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>http://careers.hmhco.com/job/Seoul-Product-Consultant-Job/2646870/264687026468702013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSeoul, SEOUL, KOREA, REPUBLIC OFPublished Job Title: Financial Analyst
Published Division/Department: Publishing Operations
Requisition #: 5818
State/Province/County: Dublin
City: Dublin
Country: Ireland
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

The Financial Analyst will be responsible for building, maintaining, and reporting the costs of numerous HMH development projects. The Financial Analyst will support two Dublin-based budget managers in creation of budgets by product and activity; this requires competent interaction with the development teams to acquire and translate product specs into a working budget. The Financial Analyst will perform detailed analyses of project costs and assist the budget managers in monthly reforecasting and reporting activities. This position requires a high level of problem-solving, flexibility, and initiative. The Financial Analyst must be able to learn quickly, adapt to changing deadlines, prioritize appropriately, and work effectively with a large, diverse team. This role is ideal for a self-starter, eager to learn individual who wants to progress their career within the core business analysis/management accounting area.

Duties and Responsibilities include the following:

*
Collaborate with the development teams to translate product needs into component specifications for budgeting.

*
Create project-level budgets by activity by unit based on key cost drivers, utilizing best estimated specs and likely vendor rates; record commitments and update spend pacing.

*
Update budget forecasts with spec and/or rate changes and escalate variances to the appropriate team members for mitigation prior to work.

*
Assist with monthly variance reports for in-flight projects.

*
Assist budget managers with month-end forecasting and ad-hoc reporting.

*
Accurately address and/or escalate budget queries from development teams.

Requirements:
Skills and Experience:

Essential
*
3 or more years prior experience working in a financial or product development role within a large organization

*
Strong interest in new technologies and determination to learn, attentive listening and a fully engaged approach essential

*
Detailed working knowledge of MS Office, in particular Excel

*
Experience working with multi-location, cross-functional teams

*
Strong communication skills, with fluency in English essential

*
Analytical skills for the purpose of providing the best financial reporting solutions

*
A high standard of accuracy and excellent attention to detail

*
Effective organizational and time management skills with a proven ability to prioritize workload and respond with flexibility

*
Ability to anticipate issues and time/cost pressures

*
Aptitude to own and manage small to medium sized projects

*
Ability to work to deadlines and produce results reliably

*
Proven ability to act with professionalism ,confidentiality and discretion

Highly Desirable
*
Knowledge of accounting principles and financial analysis

*
Prior budgeting experience in a product development environment

*
Educational publishing experience ideal but not essential

*
Working knowledge of SAP or comparable ERP system]]>http://careers.hmhco.com/job/Dublin-Financial-Analyst-Job/2649819/264981926498192013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSDublin, DUBLIN, IEPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5883
State/Province/County: Massachusetts
City: Framingham
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.

* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 07/27/13]]>http://careers.hmhco.com/job/Framingham-Account-Executive-Job-MA-01701/2597448/259744825974482013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSFramingham, MA, USPublished Job Title: Internal Communications Director
Published Division/Department: Corporate Communications
Requisition #: 5875
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Communications

Overview:

The Internal Communications Director, reporting to the Vice President of Corporate Communications, will be responsible for the development and implementation of employee communications strategies across HMH, as well as measuring their effectiveness. It is essential that employees understand the company’s mission, values, vision for the future and employee value proposition. Through effective written and oral communications and promotional activities as well as the management of several employee communications channels, this individual will advance engagement, build community and drive cultural and business imperatives in a way that creates excitement among employees. Key to success will be building and nurturing effective working relationships with business and functional leaders, especially in Human Resources and with our Corporate/External communications team.

Specific Responsibilities:
- Develop the overall strategic platform for internal communications, including, but not limited to HR initiatives, Employee Benefits, and other organizational changes in support of business strategy/drivers.
- Create and execute integrated internal communications and change management plans for the organization and its leadership. Play a lead role in setting and achieving objectives for internal communications.
- Translate the business strategy into a key message platform, manage the branding and dissemination of the messages, and assess and adjust the results, as necessary.
- Guide and enforce the consistent use of branding and tone to ensure all communication is of a consistent voice.
- Direct the development of an effective internal communications infrastructure, including the establishment of communication process and methodologies.
- Identify and specify appropriate communication tools and establish expectations for their use.
- Lead communication process improvement, identifying gaps and barriers to information flow with the use of research and assessment tools.
- Support corporate functions providing regular and ongoing counsel to management on internal communications strategies. Identify creative opportunities for management to communicate with internal audience.
- Provide internal communication expertise, counsel and support for mergers and acquisitions, divestitures, policy changes, change management and crisis communication.
- Ensure consistent messaging and integration of all employee communications vehicles, leveraging the full array of communication solutions (face-to-face, electronic, print, broadcast, podcasts, etc.) and establishing an effective cadence.
- Manage the recently launched HMH Corporate Intranet – built on the SharePoint 2010 platform – including the continued build-out and phased rollout of the site. This will include working with departments across the Company to ensure content population, and overseeing site content so it stays fresh and relevant.
- Create and implement ongoing strategic metrics, both qualitative and quantitative to measure success.

Requirements:
The successful candidate will be skilled at:
- Building his/her own internal credibility and becoming a sought-after resource for communications advice and counsel.
- Being a change agent in a highly ambiguous, ever-changing environment.
- Seeing opportunities and offering solutions. Has a fearless approach to taking on something new, gaining internal alignment and support for it and then driving it over the finish line.
- Working well as part of a team yet also able to operate independently.
- Operating as a business partner, not simply taking direction, but driving strategic communications programs, providing valuable counsel, advice and appropriate pushback.
- Process-orientation – bringing best practices and processes to the corporate communications department.

Additionally, the successful candidate will have/be:
- A keen understanding of all types of vehicles that will effectively tell our story to internal audiences.
- Ability to present often complex information in a clear and compelling manner.
- Strategic communications planner and a significant hands-on contributor, with superior writing and communications skills.
- Ability to manage a number of programs/projects simultaneously.
- Energetic self-starter; willing to take initiative with confidence.
- Must be creative, persuasive and diplomatic in presenting ideas and manage their implementation.
- A proven team player, who thrives in a collaborative setting and possesses confident management style and leadership ability; evidence of discretion and tact in dealing with people and issues.
- Strong organizational and project management skills with a focus on planning, setting priorities relative to importance and urgency, managing process, and delivering results under tight time constraints.
- Proficiency in MSFT Office including PPT is required, skilled in Photoshop and design software, as well as SharePoint 2010 strongly preferred.

*LI-CT1

J2W.CB Exp. 5-29-13]]>http://careers.hmhco.com/job/Boston-Internal-Communications-Director-Job-MA-02108/2595072/259507225950722013-07-18Houghton Mifflin HarcourtCommunicationsfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Communications Manager - Sales Enablement (Homeoffice - can work from home)
Published Division/Department: Sales Operations
Requisition #: 5913
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Communications

Purpose of the Role: This role is designed to drive comprehensive communication to the sales organization to ensure that all communication is aligned to strategic initiatives and business goals. A critical component of the role is to ensure that communication to the sales organization is monitored and appropriately prioritized.

Job Responsibilities:
- Work with the EVP of Sales, VP of Sales Enablement, and Manager Sales Enablement to develop messaging and communications to the field organization which focus on key initiatives, sales updates, Sales Enablement resources, etc. · Create key partnerships with SVPs, RVPs and other leaders to capture field information as part of broader field messaging. · Work with Manager Sales Enablement, Marketing, and sales personnel to develop and deliver bi-weekly Link & Learn sales communication and strategy series. · Partner with SAVO administrator to provide leadership in optimizing SAVO as a vehicle for dissemination of key sales information. Collaborate to develop an architecture and navigation scheme that makes information easily accessible, and relevant to the sales teams. · Work with leadership in other functions i.e., Marketing, Corporate Communications, Partners, Sales Operations etc. to create alignment and a seamless go to market communications effort. · Serve as the liaison between Sales Enablement and Product Marketing to synchronize messaging and create distinction between communication and training. · Track, measure and report achievements of communication strategies. Skills and Competencies:Relationship Builder: Proactively builds strong collaborative relationships at all levels of the organization. · Does what he/she commits to and meets deadlines. He or she can work through complex situations and deliver the best outcomes possible.· Gains agreement and able to develop a plan of action to achieve the mission. Excellent Communicator: Able to clearly convey information and ideas to individuals or groups through a variety of media that is engaging and enables retention and receptivity.· Excellent writer; able to take complex content and simplify for use by multiple audiences.· Targets message to the audience and provides logic and sequencing for clarity and ease of understanding.· Able to interpret key messages and creates the appropriate response.· Uses sound judgment in dealing with sensitive information and knows what can and cannot be communicated to broader audiences.Drive Best in Class and Continually Monitor and Improve Processes: Able to create goals and objectives for a continuous improvement plan of communication policies that will deliver best in class communication.· Establishes metrics and evaluation loops to determine if communications are effective and meets the needs of the organization.· Initiates dialogue via focus groups with constituents to integrate new ideas that optimize communication effectiveness.Decision Maker: Identifies and understands issues, challenges, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.· Executes judgment, able to assess a situation and makes the call. · Takes immediate action when required to ensure that goals are met, obstacles are overcome and the result is the best possible for the organization
Requirements Requirements:· 5-7 years in a communications role with progressively increasing levels of responsibility.· Proven track record in building and developing communication campaigns · Innovative approach and able to apply the newest communication strategies to the role.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 07/27/13]]>http://careers.hmhco.com/job/Boston-Communications-Manager-Sales-Enablement-Job-MA-02108/2597444/259744425974442013-07-18Houghton Mifflin HarcourtCommunicationsfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Sales Enablement Curriculum Director
Published Division/Department: US Sales
Requisition #: 5874
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Training/Professional Development
The Instructor Led Training Development and Delivery person will focus on the Development and Delivery of ILT and Virtual ILT.

Analyze content, target audience, job tasks, and learner environment to identify appropriate instructional strategies and define learning objectives.

Work with Subject Matter Experts (SMEs) in content areas to identify content relevant for sales; develop and modify instructional materials as needed.

Perform analysis of content, develop instructional objectives, prepare narration scripts, and specify media

Collaborate with Developers and Contractors to provide best in class, relevant content that drives revenue.

Work with Senior Director of Sales Enablement to identify appropriate metrics and analytics to evaluate efficacy of training

Collaborate with Director of eLearning as needed to provide input and feedback regarding eLearning courses for sales organization.

Review all course evaluation feedback and the effectiveness of the training and course outcomes and identify areas for improvement.

Communicate with Director, sales, and production staff on all aspects of project from development to delivery

Project management, including the ability to meet project quality expectations and schedule commitments

Requirements Ability to collaborate and to work as part of a team- Demonstrated knowledge of HMH products-Knowledge of current theories on adult learning- Understanding of the HMH solution sales - Knowledge of current educational trends, initiatives and best practices.- Demonstrates creativity, flexibility and innovation- Ability to juggle multiple priorities and to manage time to complete projects within specified timeframes- Ability to travel as needed (25%)

- Superior communication (verbal and written) skills

Bachelor’s degree (B.A. or B.S.) from four-year college or university in an education-related field; or equivalent combination of education and experience -Minimum of three years of successful sales/consulting experience.-Experience in working as part of a team]]>http://careers.hmhco.com/job/Boston-Sales-Enablement-Curriculum-Specialist-Job-MA-02108/2602364/260236426023642013-07-18Houghton Mifflin HarcourtTraining/Professional Developmentfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Intern
Published Division/Department: US Sales
Requisition #: 5937
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: None
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Sales / Business Development

Duties – account management

Stock checks; tracking order shipments; responding to customer invoice requests and jacket image requests; processing sample orders and premium orders; fielding phone calls Duties – sales supportGathering materials for PowerPoint presentations; generating sales reports for titles and customers.Requirements: MS office proficient (Excel and PowerPoint) Creative thinker, self-starter, pro-active problem-solver
Requirements

Bachelors degree, some publishing or retail sales experience if possible.

Requirements: MS office proficient (Excel and PowerPoint) Creative thinker, self-starter, pro-active problem-solver]]>http://careers.hmhco.com/job/Boston-Intern-Job-MA-02108/2609386/260938626093862013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Intern
Published Division/Department: Trade & Reference Publishers
Requisition #: 5934
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: None
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Editorial

The intern will work in conjunction with the managing editor to coordinate myriad aspects of editorial planning and operations for the Houghton Mifflin Harcourt Books for Young Readers Managing Editorial group. The intern will assist with setup and maintenance of title-related data in various databases, including PSS, online catalogs, and divisional databases; creation of payment vouchers and processing of invoices; creating reports; submitting manuscripts to the Library of Congress; reading blues, ozalids, and F&Gs; electronically entering manuscript corrections; coding manuscripts so they can be laid out in designed pages; and coordinating materials for various divisional planning meetings.

Requirements This individual will interact with many departments and should thus have an interest in all aspects of bookmaking, as well as the ability to interact with team members of all types. Proofreading or copyediting skills a plus!]]>http://careers.hmhco.com/job/Boston-Intern-Job-MA-02108/2617291/261729126172912013-07-18Houghton Mifflin HarcourtEditorialfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Buyer
Published Division/Department: Global Supply Chain
Requisition #: 5944
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Procurement

Overall Responsibility:

The Buyer is responsible for ensuring the on time delivery of all products in the programs that fall under their portfolio/purchasing group(s) (e.g. Math, Reading). The Buyer will be responsible for benchmarking on all POs in their portfolio/purchasing group(s). The Buyer will be accountable for savings rate compliance and benchmarking collars on all products in their portfolio. The Buyer is responsible for the print readiness of their portfolio and compliance to market ready dates. The Buyer will interface with multiple stakeholders to provide and receive information and direction on the state of the Portfolio. This will include sales, marketing, demand planning, project management, supply planning and order management. The Buyer is responsible for Preq to PO conversion for all requisitions in their portfolio/purchasing group(s). The buyer will support and assist other portfolios in their pod with benchmarking, determining print readiness and Preq to PO conversion determined by the Lead Buyer

PRIMARY ACCOUNTABILITIES

Work with Project Managers, and PMO to ensure files for new products and corrections for reprints are received on time to ensure a print ready file is available at the supplier and all inputs including components (covers, inserts, paper) are available and accurate for PO execution.

Work with supply planning on best methods of manufacturing (digital vs. offset; domestic vs. offshore, etc.) and bound book dates are within lead times.

Attend Team of Peers (TOP) meetings and Major Program Review (MPR) meetings. Supply Project Manager with manufacturing schedules and on time delivery data relevant to the portfolio for the MPRs. Use the Capacity Plan report to collaborate with Demand and Supply on upcoming print demand.

Ensure benchmarking on all POs is complete and accurate. Analyze any discrepancies or outliers. Ensure cost savings and collar rates are being met.

Convert Preqs to POs.
- Other assigned duties as necessary

Requirements:
Required: 1 - 3 years in buying/procurement role.

Preferred: BA or BS in related field and experience in SAP

Publishing background highly desirable.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Boston-Buyer-Job-MA-02108/2630195/263019526301952013-07-18Houghton Mifflin HarcourtProcurementfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Implementation Director - North
Published Division/Department: US Sales
Requisition #: 6025
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Purpose of the Role: The Director leads and manages all aspects of the post-sale service business in support of HMH products deployed within schools. This key leadership role is responsible for developing a services vision and execution of a strategy within and across the organization that results in effective utilization of products and a strategic approach to development of long term partnerships. The position reports directly to the Senior Vice-President of Professional Services.

* Develops and oversees implementation plans for all region accounts with product sales >$100k.
* Works collaboratively with per diem manager to develop projections for per diems needs, training activities, assignment and oversight resources in designated accounts.
* Works in partnership with the Sales organization to develop and execute sales strategies that will result in purchase of fee-based service products that align with district needs;
* Manages free and fee-based entitlements assigned to individual district accounts and works collaboratively with schedulers and logistic coordinators to assign personnel;
* Develops proposals and responses to RFP’s that position the suite of professional service products;
* Delivers implementation and professional services within the region at a minimum of 20 days per year;
* Develops and analyzes key business metrics to effectively monitor all aspects of the service business, including sales reports and measures of customer satisfaction;
* Participates in key customer visits, delivery of services and service sales calls;
* Develops a pipeline and action plan to accomplish service revenue goals;
* Ensures best practices are integrated within professional development plans and stays current with product updates and product enhancements ;
* Leads proactive staffing efforts by recruiting, pre-screening and collaborating with HR when requesting and filling open positions.
* Develops and oversees on-boarding process and training plans for assigned staff;
* Develops a vision and tools for an ideal implementation schema for each product and engages in continual refinement of that schema;
* Works closely with strategic teams and partnerships to manage opportunities that provide services for HMH products and offerings;
* Participates in assigned workshops and conferences to keep abreast of current products and educational trends.

Requirements · Bachelors in Education required from an accredited college or university; Master’s degree or above given preference· Teaching experience and curriculum expertise at the district and/or state level preferred· Proven experience leading, organizing, or delivering professional development activities· Proven experience with team management and project management · Current expertise in instructional pedagogy and experience with implementation of instructional technology· Proficient in MS Office Suite· Proficiency with applications that run across the Worldwide Web· Ability to travel extensively throughout assigned territory to visit school districts and team members, attend meetings, and conduct field training observations to assist in implementations of HMH products and services
- Ability to frequently carry/lift/move up to 25 pounds i.e. laptops, projectors and software etc.

*
Specific vision abilities required by this job include close vision and ability to adjust focus]]>http://careers.hmhco.com/job/Boston-Implementation-Director-North-Job-MA-02108/2653876/265387626538762013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Inventory Analyst
Published Division/Department: Global Supply Chain
Requisition #: 6004
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Supply Chain

The Inventory Control Analyst is responsible for monitoring and executing inventory related transactions within HMH’s SAP system, analyzing inventory documents from our customers to determine actions, and periodic reporting. Potential for customer-facing communication. Collaborates internally with Supply Planning, Cost Accounting, and Warehouse Operations. Works closely with other Inventory Control team members on a daily basis. This person needs to be collaborative and customer service focused, and needs strong MS Excel skills to be successful quickly.
Requirements
* Bachelor's Degree required
* 2 to 4 years experience in Inventory or Supply Chain
* Ability to take direction well, work autonomously, and be comfortable managing paperwork
* Experience in the Publishing industry a plus
* Strong MS Excel skills a requirement, Access skills a plus.
* Experience in performing inventory transactions in SAP R/3 a plus.

Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V, and member of eVerify.]]>http://careers.hmhco.com/job/Boston-Inventory-Analyst-Job-MA-02108/2649816/264981626498162013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: VP, Specialized Sales
Published Division/Department: US Sales
Requisition #: 6031
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
Purpose of the Role: The VP, Specialized Sales is responsible for the development and execution of a corporate sales strategy which integrates sales, implementation, marketing and product development for defined markets and/or products. The position is responsible for managing a team that carries revenue responsibility and creates and develops opportunities in conjunction with Account Executives providing expertise and insight into the defined market initiative/product and closes sales.· Develops and executes the HMH sales strategy in key/selected markets for selected products and/or solutions· Leads field team and activities that establish relationships and generates sales in targeted accounts/markets· Positions HMH programs, partner products and professional development offerings as solutions to district’s gaps· Provides product development and marketing strategy guidance

Provides insight into new markets/product opportunities

Requirements Bachelor’s degree in Education5 or more years experience in Educational Publishing Sales

Ability to travel frequently by air.]]>http://careers.hmhco.com/job/Boston-VP%2C-Specialized-Sales-Job-MA-02108/2660063/266006326600632013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Sr.Sales Compensation Analyst
Published Division/Department: Human Resources
Requisition #: 5752
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Human Resources

Overall Responsibility:
This job describes the broad duties and responsibilities of a Senior Compensation Analyst role reporting to the Vice President of HR Shared Services. The Senior Compensation Analyst may specialize in a variety of Compensation Programs including, but not limited to, Sales or Broad-Based programs. Duties will include analysis in support of policy development and enterprise guidelines, project management in support of HR specific projects, and partnership with the HR team and business units.

Primary Accountabilities – Sales Compensation: Responsible for sales compensation activities including incentive plan design, analysis, development, implementation and management. Plays a key role in the creation of plans, processes, practices and programs that are competitive, cost effective and aligned to the goals and philosophy of HMH. Sales Program Design- Identifies and interprets business and financial metrics to determine optimal total cash levels and components.- Evaluates market trends and competitive pay practices and recommends revisions as necessary- Works closely with Sales Operations and Sales Leadership to understand the needs of the business to design programs that drive the required behaviors Implementation- Establishes policies and procedures around plan implementation, management and analysis- Effectively communicates plan design with SMEs and business leaders.- Develops a suite of tools associated with sales incentives, including project plan, communication decks, plan documents, goal sheets, assessments Q&A etc.- Responsible for managing the annual rollout and communicating plan updates and changes throughout the year Analysis- Utilizes advanced analytical skills to provide detailed analyses of all aspects of sales compensation, including modeling, plan effectiveness, design alternatives and cost implications- Assesses impact/effectiveness of current plans and develops design recommendations Maintenance and Tracking- Maintains accuracy of sales database of all sales employees and sales plan information to include new hires, promotions, transfers, quota changes etc.- Ensures all sales employees receive sales incentive plans in a timely manner- Works with Sales Operations to ensure accuracy of calculations and timely payout of incentive payments

Primary Accountabilities - General: Project management
- Partner with Compensation Manager on non-sales related compensation projects- Develop project plans and manage their execution
- Accountability for timely and accurate execution of project tasks and deliverables

Reporting and Analytics
- Identify reporting needs of customer base and create solutions to solve those needs. Craft HR policies and guidelines supported by top quality research and analysis
- Effectively communicate policies, implications and priority level to HR decision makers. Lead process mapping sessions to guide SMEs through process definition. Identify opportunities for improvement

Strategic Partnerships - Create strong partnerships with the HR Business Partner team, sales management and leadership, and the broader leadership team. Process Improvement - Participate in the development of polices and processes as directed- ­Continually strive to improve, communicate and document policies, processes and procedures Compensation Review - Maintenance of market pricing strategy (market pricing, job-matching, survey submission, etc), job design structure and coding, compensation guidelines, salary action approvals, etc. - Accurately interprets, counsels, communicates and educates HR and managers on pay decisions, policy and guideline interpretations, job evaluations and job descriptions.- Provides guidance and direction on complex compensation issues Other duties as assigned

Requirements Skills/Competencies Required: - Previous experience in sales compensation and compensation program design- Ability to query data sets for statistical analysis and ability to execute Excel functions such as vlookup, named ranges, spreadsheet design and error checking- Statistical ability to understand concepts such as standard deviation, single regression, mean, percentiles and other similar concepts- Basic understanding of financial measures such as EBITDA, ROE, ROA, free cash flow, NPV, IRR and Net Income- Ability to model a pay plan based on explicit inputs - Ability to multi-task in a fast paced environment- A relentless sense of urgency to meet milestones without compromising quality- Project managements skills, demonstrated by the ability to multi-task and manage large-scale projects- Strong critical thinking skills demonstrated by the ability to consistently develop logical approaches to solving problemsBachelors degree; MBA preferred

*LI-CT1

J2W: CB Exp. 05/24/13]]>http://careers.hmhco.com/job/Boston-Sr_-Compensation-Analyst-Job-MA-02108/2525723/252572325257232013-07-18Houghton Mifflin HarcourtHuman Resourcesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Software Developer Intern
Published Division/Department: Information Technology
Requisition #: 5636
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: None
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Information Technology

HMH aims to spark a lifelong love of learning in every individual we touch. Our challenge and our passion is to combine cutting-edge research, editorial excellence and technological innovation to improve teaching and learning environments and solve complex literacy and education challenges. We are among the world’s largest providers of pre-K–12 education solutions and one of its longest-established publishing houses. We deliver interactive, results-driven education solutions to 60 million students in 120 countries; and we publish renowned and awarded novels, non-fiction, children's books and reference works for readers throughout the world.

The Opportunity:

HMH is seeking students interested in software development internships. Our IT internship program offers opportunities for students to get hands on exposure to meaningful projects impacting our department commitments and strategy.

Each of our internships is focused on a business problem, project or body of research where you will be working with industry thought leaders in your field of practice. We provide dynamic opportunities for you interface with top departmental and company leadership as well as social opportunities for you to bond with fellow interns. If you are looking for a great place to start your career in the publishing industry, consider Houghton Mifflin Harcourt.

The development internship requires very strong technical and communications skills. This role will have responsibility related to technical implementations working alongside a team of engineers, test engineers and product stakeholders. This is a hands-on development role and requires a strong software development background. The intern will participate in all phases of development from definition and design through implementation, debugging, testing and deployment to ensure all work is to the highest standards. The intern will support component design, development and maintenance. Have responsibilities for code reviews and technical quality standards within the project team. Carry out meticulous automated unit tests to ensure a high quality deliverable into QA. Assist in defining structured practices especially in source code management, build and release management. Participate in usability reviews and lead improvements in front end design. Use appropriate tools to maintain version control and build processes.

Requirements:
The Requirements:

A bachelor’s, masters or MBA candidate. If pursuing an undergraduate degree, junior or senior year students are preferred.

Excellent JavaScript, HTML5 and CSS3 skills

Experienced in developing dynamic JavaScript Applications.

Good understanding of web technologies, usability, object oriented programming and development frameworks.

Requires a very strong level of interpersonal and communication (verbal and written) skills

Front end automated testing

Cross browser and cross device web app development]]>http://careers.hmhco.com/job/Boston-Software-Developer-Intern-Job-MA-02108/2428415/242841524284152013-07-18Houghton Mifflin HarcourtInformation Technologyfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Account Executive - Future Opportunities (home based)
Published Division/Department: US Sales
Requisition #: 5611
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
At Houghton Mifflin Harcourt we continually have Account Executive and numerous other field sales openings throughout the year. We are accepting resumes for upcoming opportunities. If you dont't see any current openings in your location or area of interest, but you would like to be considered for future field sales roles, you can submit your profile and resume here. Please note: As this is not an active opening you will not be immediately contacted. Once a position opens that is a match, we will contact you. Thank you for your interest with HMH!

Overall Responsibilities:

* Designs sales strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers’ requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voice-mail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* Bachelor’s Degree (Master’s desirable)
* Sales experience with a proven track record in meeting quotas. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Customer Relationship Management tools
* Requires heavy travel – driving and air travel. 60-70%]]>http://careers.hmhco.com/job/Boston-Account-Executive-Future-Opportunities-Job-MA-02108/2428416/242841624284162013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Intern
Published Division/Department: Trade & Reference Publishers
Requisition #: 5490
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: None
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Multimedia Product Development

As a member of the Digital Strategy Team, the Strategy Intern will work on a few different projects. The scope of these projects includes market and trend analysis, growth initiatives, evaluating specific digital initiatives, and improving workflow.

The work will include independent data gathering and analysis, summary of findings and preparation of presentations/memos to senior management, participation in team-based problem-solving, as well as collaboration with sales & marketing and other corporate staff functions such as production, distribution, and finance .

Performance skills required:
1. Excellent quantitative and problem-solving skills
2. Comfortable working in a quickly changing environment
3. Strong oral and written communication skills, including presentation capabilities

Requirements:
Requirements :

Ideal candidate MBA grad or an undergraduate in Business.]]>http://careers.hmhco.com/job/Boston-Intern-Job-MA-02108/2356589/235658923565892013-07-18Houghton Mifflin HarcourtMultimedia Product Developmentfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Sr. Product Manager
Published Division/Department: Marketing Shared Services
Requisition #: 5474
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

Product Planning & Product Development

•Develop competitive marketing strategy for a multimillion dollar online education solution to meet revenue and profit goals.

•Identify new market and growth opportunities and develop solutions through business case process. Conduct ongoing market intelligence activities that yield develop deep customer insights and &job-to-be-done& to support new opportunity identification and business case development.

•Manage product planning and development activities for a solution in collaboration with product development teams.

•Create comprehensive market and business requirements for new solutions that satisfy customer needs and revenue/profit goals.

•Identify potential authors, advisory board members, and pilot schools.

•Recommend and maintain partnerships and affiliations to enhance marketability of products/product line roadmap.

•Make recommendations for revisions of and extensions for existing solutions, including product customization, new components, and pricing models.

Product Life Cycle Management

•Analyze financial performance of an assigned product, including investment, revenue, and profitability

•Analyze and evaluate market performance and product positioning of an assigned product

•Benchmark performance of an assigned product against competition and market

•Implement tasks in the product launch and sunset process.

•Implement product maintenance plans and manage the phases and gates in the product life cycle

Marketing Strategy

•Develop go-to-market strategy for new product or solution.

•Set and monitor marketing objectives for Sales and Product Marketing to ensure successful performance of assigned product or solution.

•Partner with VP or Director to identify product positioning strategies. Partner with Product Marketing and Sales to ensure proper competitive positioning for product or solution.

Market Intelligence

•Research and report information about market trends, competitive issues and products, customer issues, and sales force needs to stakeholders as directed.

•Anticipate, monitor, and respond to competitive issues. Implement the development of strategic competitive information

•Serve as liaison between sales and editorial/technology on assigned product (s)

•Set goals for market research activities. Implement efficacy studies, user studies, and pilots

Business Analysis

•Analyze and use financial and profitability reports to manage product performance for assigned product(s) and recommend commercial tactics to ensure revenue and profit goals are achieved.

•Collect customer, sales history, market trend, implementation, and sampling data to inform product development and marketing planning

•Use quantitative data and qualitative analysis

•Implement pricing plans in line with product strategy.

Communication & Supervision

•Maintain strong, ongoing channels of communication with sales force, Marketing, Editorial, and other internal departments

•Supervise, but not directly manage, one or two staff members.

Requirements:
Educational Qualification / Certification

Typically requires BS/BA in related discipline with approximately 10 years of related industry or functional experience; MBA or Masters preferred--preferably in the content area or in business management or marketing

Relevant Experiences

•Experience in editorial, sales, consulting in education

•Experience in managing digital product line and/or online platform.

Open to all major locations: Austin, Boston, Evanston, Orlando, and Rolling Meadows.

*LI-CT1

J2W:CB Exp. 06/29/13]]>http://careers.hmhco.com/job/Boston-Sr_-Product-Manager-Job-MA-02108/2356590/235659023565902013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Revenue Manager
Published Division/Department: Corporate Finance/Accounting
Requisition #: 5526
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

Work with sales to develop deal structures which accomplish customer objectives while yielding desired economics and accounting outcomes
• Review and document complex, multi-element sales contracts to support compliance with applicable authoritative literature
• Prepare and review periodic studies (including Fair Value, customer life, VSOE, etc.)
• Determine timing of revenue recognition on customer orders on a monthly and quarterly basis.
• Assist in developing effective system of internal controls over revenue reporting

40% - Review and document complex, multi-element sales contracts to support compliance with applicable authoritative literature
25% - Work with sales to develop deal structures which accomplish customer objectives while yielding desired economics and accounting outcomes
25% - Timing of Revenue Recognition
5% - Assist in developing effective system of internal controls over revenue reporting
5% - Prepare and review periodic studies (including Fair Value, customer life, VSOE, etc.)

Requirements:
Required:
•Bachelor's Degree in Accounting/Finance
•5 + years' experience, ideally 3+ years' experience in public accounting plus corporate experience in a similar role. Candidates straight from Big 4 with relevant client and revenue experience will be considered.
•Experience with ASC 985( formerly SOP 97-2), ASC 605(Formerly SAB 104), ASU 2009-13 &14, SOP 81-1
• Strong written and oral communication skills,
• Strong organizational skills, attention to detail and excellent analytical skills
• Advanced Excel skills ( Pivot tables, V-lookup)
Preferred:
•Experience in SAP a plus
•CPA a plus
•Experience with SOX 404/COSO framework a plus

*LI-CT1

J2W:CB Exp. 06/05/13]]>http://careers.hmhco.com/job/Boston-Manager%2C-Finance-Job-MA-02108/2371398/237139823713982013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSBoston, MA, USPublished Job Title: National Practice Director(home based,location open)
Published Division/Department: Corporate Education Services
Requisition #: 5803
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 30% - 40%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services
The Education Practice Manger for Teaching with Technology and Teacher & Leader Effectiveness markets will leverage their expertise and experience to define and develop next-generation learning services and professional development for education leaders. Practice Managers will lead HMH’s thought leadership efforts on a specific discipline area(s), using research; market data, trends, and innovation; competitive intelligence; and work with association, government, and partner experts to create services and products that anticipate client needs and demands. Partnering with the HMH Leadership and Learning Center (LLC) – and across HMH (e.g., product development, assessment), the Practice Manager will be responsible for building a complete service offering to be marketed, sold, and delivered through the LLC’s service professionals and consultants.
Lead HMH design strategy for discipline-specific next-generation learning services offerings:· Track market trends, research, and innovations as well as legislative and competitive landscape to ensure that HMH is designing high-impact service offerings that anticipate client demand.· Monitor HMH product development, assessment, and services current offerings and pipeline plans to construct comprehensive solutions where appropriate.· Maintain regular communication with LLC and HMH Heinemann teammates to leverage fully client input and feedback and share it within our community of services professionals.Convert market intelligence into comprehensive Services offerings:· Create framework and timeline for proposed deliverables.· Validate proposed solutions via internal and external discussions, speaking engagement, etc.· Pilot comprehensive solutions – independently, with HMH colleagues, clients, or associations/partners – to incubate and test new service offerings.· Build pilots with appropriate innovative delivery methodologies, working with delivery design lead.· Analyze success or shortcomings of incubation efforts to refine and prepare offerings.· Work with Operations Manager and LLC publications team to construct professional development and/or learning services and artifacts in accordance with standard practices.· Develop facilitation strategies for seminar delivery built on adult learning theory principles.· Train and certify LLC or other delivery teams in new content.Convey HMH thought-leadership on specific education areas via internal and external activities:· Speak at or serve on panel discussions at association and/or education events.· Write white papers that articulate the HMH position on new service areas (prime the pump).· Build reference list of clients (or incubation partners) and internal experts to market new services.· Participate actively in HMH and/or leading education social media channels.· eChats, Colloquy presentations, and/or other internal informational communication activities.· Provide sales support (e.g., proposal strategy, sales calls) and customer consultation as needed. Host periodic “think tank” activities with education experts and/or clients to generate feedback, guidance, and validate strategies and for discovery of new challenges and opportunities.
Requirements
SKILLS/COMPETENCIES REQUIRED

MANAGEMENT/FINANCIAL ACCOUNTABILITIES

• Ability and courage to question present state, envision future state, and translate into high-impact services and products targeted to client demand• Ability to manage to project plans and deadline• Excellent presentation/training skills • Self-starter with strong teaming, organization, and collaboration skills• Strong analytical skills and business awareness• Ability to balance high-level, strategic thinking and tactical focus on delivery of specific work products• Excellent professional writing skills • Ensure development projects stay within budget• Manage T&E budget to meet full year commitments

• Manage resource and membership budget

Required:• Master’s Degree in Education or related field• Minimum 10 years’ experience in Professional Development, Educational Consulting and/or Research, or related field(s)• Educational expertise and experience working in/with school districts, state DOEs, for-profits, and/or other• Knowledge of adult learning principles and successful experience creating and delivering service offerings, products, or related deliverables• Demonstrated market expertise in the area of Early Childhood Education, Special Education and Interventional Strategies, Adult Education, or Workforce Development required.Preferred: • Advanced expertise on critical educational topics such as early childhood education, educational leadership, etc. • Experience in education environment as an instructor, leader, or other local or state administrator• Boston-based]]>http://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2559820/255982025598202013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Director, Revenue
Published Division/Department: Corporate Finance/Accounting
Requisition #: 5891
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

This exciting new position offers the opportunity to work with sales to develop deal structures which accomplish customer objectives while yielding desired economics and accounting outcomes.
Review and document complex, multi-element sales contracts to support compliance with applicable authoritative literature

Prepare and review periodic studies (including customer life, VSOE, etc.)
Determine timing of revenue recognition on customer orders on a monthly and quarterly basis
Develop effective system of internal controls over revenue reporting
Prepare and/or reveiw monthly reconciliations, assist with periodic closes and revenue forecasts
Prepare and/or review revenue forecasts,
Work with sales and Sr. Management to develop deal structures which accomplish customer objectives while yielding desired economics and accounting outcomes
Ability to tailor language (verbal and written) according to audience Work with various levels of management,
Provide audit support for revenue transactions
Support various special projects as required
Develop, implement and maintain processes and procedures for accurate and timely revenue recognition for multiple revenue streams
Analyze and understand various service/product offerings and revenue/expense streams to ensure proper revenue recognition and financial system set-up
Supervise the Revenue Manager and Revenue Team

Requirements:
Bachelor's Degree in Accounting/Finance, CPA preferred
Seven years' experience, with at least Five years of experience in public accounting and corporate accounting preferred
At least five years of relevant experience with client and revenue
Experience in Revenue recognition literature (EITF 08-1/09-3, SOP 97-2/98-9, EITF 00-21, SAB 104)
Strong written and oral communication skills, organizational skills, attention to detail and excellent analytical skills
Ability to work independently with minimal direction from management
Excellent Verbal and Written communication skills
Strong organizational skills and attention to detail required
Ability to identify key risk areas, contemplates alternatives, draw conclusions and recommend and implement changes to improve processes and mitigate risk
Advanced Excel skills (Pivot tables, V-lookup). Experience with SAP a plus
Experience with SOX 404/COSO framework a plus]]>http://careers.hmhco.com/job/Boston-Director%2C-Revenue-Job-MA-02108/2585556/258555625855562013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Application Developer/Analyst
Published Division/Department: Global Supply Chain
Requisition #: 5918
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

The key objective for the Supply Chain Technology and Analytics developer / analyst is to support the HMH Global Supply Chain (GSC) organization in the development and maintenance of databases, applications, reporting and analytical research. You will serve as a technology expert to the GSC organization, and the position will be focused on developing and maintaining the systems that help run the GSC organization. This is an IT-centric role that resides within GSC.

Primary Accountabilities

* Develop and maintain databases/applications/reports that support the GSC organization
* Coordinate and create monthly KPI reporting and analysis
* Implement and train employees on new applications and reports
* Work closely with IT to ensure the GSC data and knowledge management strategies are in line with the guidelines provided by IT
* Understand the various processes and work streams throughout GSC in order to help provide an overall technological strategy
* Troubleshoot reporting issues and clearly communicate issues
* Learn new technologies and skills
Core CompetenciesTechnical (Required)
* Familiarity with and ability to use the key components of SQL Server: Database Engine, Integration Services, Analysis Services, Reporting Services
* Knowledge of a .NET programming language – C# preferred, VB acceptable
* Knowledge of SQL – advanced T-SQL skills preferred
* Knowledge of Microsoft Office Suite is required – Excel, PowerPoint, Outlook
* Ability to architect, create, and maintain database environments
* Ability to analyze data and gather meaningful conclusions
* Ability and willingness to learn and become proficient with GSC processes
Technical (Preferred)
* SAP R/3 (Master Data, MRP, BW) knowledge / experience
* SAP BW query creation knowledge / experience
* Familiarity with business intelligence concepts and tools
* Supply chain knowledge / experience
Communication & Teamwork
* Maintain frequent contact with disparate parts of organization in order to serve as a subject matter expert on all things data and technology
* Actively support team and work well in a team environment
* Balance multiple tasks at once and reprioritize as needed
* Sort through ambiguity and work in sometimes undefined roles
* Present complex analytical issues in a clear, easy-to-understand format
* Communicate openly and professionally with coworkers

Requirements Technical (Required)
* Familiarity with and ability to use the key components of SQL Server: Database Engine, Integration Services, Analysis Services, Reporting Services
* Knowledge of a .NET programming language – C# preferred, VB acceptable
* Knowledge of SQL – advanced T-SQL skills preferred
* Knowledge of Microsoft Office Suite is required – Excel, PowerPoint, Outlook
* Ability to architect, create, and maintain database environments
* Ability to analyze data and gather meaningful conclusions
* Ability and willingness to learn and become proficient with GSC processes
Technical (Preferred)
* SAP R/3 (Master Data, MRP, BW) knowledge / experience
* SAP BW query creation knowledge / experience
* Familiarity with business intelligence concepts and tools
* Supply chain knowledge / experience]]>http://careers.hmhco.com/job/Boston-Application-DeveloperAnalyst-Job-MA-02108/2592381/259238125923812013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: National Practice Director (homebased , location open)
Published Division/Department: Corporate Education Services
Requisition #: 5800
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 30% - 40%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services
The Education Practice Manger for Adult Learning/Workforce Redevelopment and Adaptive Teaching markets will leverage their expertise and experience to define and develop next-generation learning services and professional development for education leaders. Practice Managers will lead HMH’s thought leadership efforts on a specific discipline area(s), using research; market data, trends, and innovation; competitive intelligence; and work with association, government, and partner experts to create services and products that anticipate client needs and demands. Partnering with the HMH Leadership and Learning Center (LLC) – and across HMH (e.g., product development, assessment), the Practice Manager will be responsible for building a complete service offering to be marketed, sold, and delivered through the LLC’s service professionals and consultants.
Lead HMH design strategy for discipline-specific next-generation learning services offerings:· Track market trends, research, and innovations as well as legislative and competitive landscape to ensure that HMH is designing high-impact service offerings that anticipate client demand.· Monitor HMH product development, assessment, and services current offerings and pipeline plans to construct comprehensive solutions where appropriate.· Maintain regular communication with LLC and HMH Heinemann teammates to leverage fully client input and feedback and share it within our community of services professionals.Convert market intelligence into comprehensive Services offerings:· Create framework and timeline for proposed deliverables.· Validate proposed solutions via internal and external discussions, speaking engagement, etc.· Pilot comprehensive solutions – independently, with HMH colleagues, clients, or associations/partners – to incubate and test new service offerings.· Build pilots with appropriate innovative delivery methodologies, working with delivery design lead.· Analyze success or shortcomings of incubation efforts to refine and prepare offerings.· Work with Operations Manager and LLC publications team to construct professional development and/or learning services and artifacts in accordance with standard practices.· Develop facilitation strategies for seminar delivery built on adult learning theory principles.· Train and certify LLC or other delivery teams in new content.Convey HMH thought-leadership on specific education areas via internal and external activities:· Speak at or serve on panel discussions at association and/or education events.· Write white papers that articulate the HMH position on new service areas (prime the pump).· Build reference list of clients (or incubation partners) and internal experts to market new services.· Participate actively in HMH and/or leading education social media channels.· eChats, Colloquy presentations, and/or other internal informational communication activities.· Provide sales support (e.g., proposal strategy, sales calls) and customer consultation as needed. Host periodic “think tank” activities with education experts and/or clients to generate feedback, guidance, and validate strategies and for discovery of new challenges and opportunities.
Requirements
SKILLS/COMPETENCIES REQUIRED

MANAGEMENT/FINANCIAL ACCOUNTABILITIES

• Ability and courage to question present state, envision future state, and translate into high-impact services and products targeted to client demand• Ability to manage to project plans and deadline• Excellent presentation/training skills • Self-starter with strong teaming, organization, and collaboration skills• Strong analytical skills and business awareness• Ability to balance high-level, strategic thinking and tactical focus on delivery of specific work products• Excellent professional writing skills • Ensure development projects stay within budget• Manage T&E budget to meet full year commitments

• Manage resource and membership budget

Required:• Master’s Degree in Education or related field• Minimum 10 years’ experience in Professional Development, Educational Consulting and/or Research, or related field(s)• Educational expertise and experience working in/with school districts, state DOEs, for-profits, and/or other• Knowledge of adult learning principles and successful experience creating and delivering service offerings, products, or related deliverables• Demonstrated market expertise in the area of Early Childhood Education, Special Education and Interventional Strategies, Adult Education, or Workforce Development required.Preferred: • Advanced expertise on critical educational topics such as early childhood education, educational leadership, etc. • Experience in education environment as an instructor, leader, or other local or state administrator• Boston-based]]>http://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2544910/254491025449102013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: National Practice Director(home based,location open)
Published Division/Department: Corporate Education Services
Requisition #: 5760
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 30% - 40%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services
The Education Practice Manger will leverage their expertise and experience to define and develop next-generation learning services and professional development for education leaders. Practice Managers will lead HMH’s thought leadership efforts on a specific discipline area(s), using research; market data, trends, and innovation; competitive intelligence; and work with association, government, and partner experts to create services and products that anticipate client needs and demands. Partnering with the HMH Leadership and Learning Center (LLC) – and across HMH (e.g., product development, assessment), the Practice Manager will be responsible for building a complete service offering to be marketed, sold, and delivered through the LLC’s service professionals and consultants.
Lead HMH design strategy for discipline-specific next-generation learning services offerings:· Track market trends, research, and innovations as well as legislative and competitive landscape to ensure that HMH is designing high-impact service offerings that anticipate client demand.· Monitor HMH product development, assessment, and services current offerings and pipeline plans to construct comprehensive solutions where appropriate.· Maintain regular communication with LLC and HMH Heinemann teammates to leverage fully client input and feedback and share it within our community of services professionals.Convert market intelligence into comprehensive Services offerings:· Create framework and timeline for proposed deliverables.· Validate proposed solutions via internal and external discussions, speaking engagement, etc.· Pilot comprehensive solutions – independently, with HMH colleagues, clients, or associations/partners – to incubate and test new service offerings.· Build pilots with appropriate innovative delivery methodologies, working with delivery design lead.· Analyze success or shortcomings of incubation efforts to refine and prepare offerings.· Work with Operations Manager and LLC publications team to construct professional development and/or learning services and artifacts in accordance with standard practices.· Develop facilitation strategies for seminar delivery built on adult learning theory principles.· Train and certify LLC or other delivery teams in new content.Convey HMH thought-leadership on specific education areas via internal and external activities:· Speak at or serve on panel discussions at association and/or education events.· Write white papers that articulate the HMH position on new service areas (prime the pump).· Build reference list of clients (or incubation partners) and internal experts to market new services.· Participate actively in HMH and/or leading education social media channels.· eChats, Colloquy presentations, and/or other internal informational communication activities.· Provide sales support (e.g., proposal strategy, sales calls) and customer consultation as needed. Host periodic “think tank” activities with education experts and/or clients to generate feedback, guidance, and validate strategies and for discovery of new challenges and opportunities.
Requirements
SKILLS/COMPETENCIES REQUIRED

MANAGEMENT/FINANCIAL ACCOUNTABILITIES

• Ability and courage to question present state, envision future state, and translate into high-impact services and products targeted to client demand• Ability to manage to project plans and deadline• Excellent presentation/training skills • Self-starter with strong teaming, organization, and collaboration skills• Strong analytical skills and business awareness• Ability to balance high-level, strategic thinking and tactical focus on delivery of specific work products• Excellent professional writing skills • Ensure development projects stay within budget• Manage T&E budget to meet full year commitments

• Manage resource and membership budget

Required:• Master’s Degree in Education or related field• Minimum 10 years’ experience in Professional Development, Educational Consulting and/or Research, or related field(s)• Educational expertise and experience working in/with school districts, state DOEs, for-profits, and/or other• Knowledge of adult learning principles and successful experience creating and delivering service offerings, products, or related deliverables• Demonstrated market expertise in the area of Early Childhood Education, Special Education and Interventional Strategies, Adult Education, or Workforce Development required.Preferred: • Advanced expertise on critical educational topics such as early childhood education, educational leadership, etc. • Experience in education environment as an instructor, leader, or other local or state administrator• Boston-based]]>http://careers.hmhco.com/job/Boston-National-Practice-Director-Job-MA-02108/2544915/254491525449152013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Sales Enablement Analytics Manager (home based, location open)
Published Division/Department: US Sales
Requisition #: 5781
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
- Identify, Design, Extract, Analyze and Report on a wide range of HMH performance metrics to demonstrate return on investment from Sales Enablement investment and Business Process Improvement.
- Collaborate with the Senior Director of Sales Enablement, the Senior Director of Digital Architecture, the Director of Enablement Delivery, the Directors of eLearning, and the SVP of Sales Enablement to identify priorities and processes for driving a data-driven culture across the HMH sales organization. Champion the integration and capture of relevant leading and lagging performance analytics in all Sales Enablement projects from design to deployment to final monetization.
- Maintain continual collaboration and coordination with HMH Sales Management and Sales Operations and Finance to insure Sales Enablement analytics become part of the way HMH monitors, empowers, and coaches all sales associates to high performance and reduced time to revenue.
- Identify learning requirements related to enablement analytics and promote continuous improvement in use of metrics to drive HMH success. Collaborate effectively with Sales Enablement Communications, HMH Corporate Communications and Marketing to ensure timely, complete and dynamic messaging is enabling the sales force.
- Serve as the Subject Matter Expert for the Sales Enablement team on the use of Salesforce.com, SAP/BW and other HMH financial and performance management systems. Provide analytics support to the Salesforce Constituent Group, the Salesforce Field Advisory Board, the Sales Advisory Council and Sales Leadership as required.

Requirements:
Understanding of the HMH solution sales environment and value propositions

High proficiency with, and certification in (where appropriate) the use of Salesforce.com, Cloud9, SAP/BW, and Microsoft Excel, Word and Access

Ability to identify the linkage between sales behaviors and their underlying metrics

Proven track record of meeting and exceeding project goals with exceptional record keeping and attention to detail.

Ability to perform root cause and correlation analysis as they relate to sales processes and performance and to coach sales leaders in using analytics to drive HMH business success

Knowledge of and experience in supporting sales leadership to achieve outstanding business results

Understanding of territory, account, opportunity and time management best practices in a complex revenue generating environment.

Ability to collaborate within and across functional areas including HMH senior leadership.

Strong communication skills in writing and presentation.

Required:

Bachelor’s degree

Certification in Microsoft Office skills including Excel, PowerPoint and Access

5+ years in using metrics in a sales support environment to drive sales performance

3+ years using Salesforce.com or comparable CRM

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/Boston-Sales-Enablement-Analytics-Manager-Job-MA-02108/2525727/252572725257272013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Production Associate
Published Division/Department: Trade & Reference Publishers
Requisition #: 5940
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Production

The production associate provides editorial and production support throughout the ebook workflow, ensuring that high quality is maintained in multiple formats. This position works primarily on children's titles and CliffsNotes. Responsibilities include the following:

Ebook QA

* Reviews picture book and CliffsNotes ebook files, providing timely, accurate feedback on correctness and adherence to provided instructions

* Assists with QA for reflowable ebook titles and other ebook projects

* Routes completed ebook titles to editors for approval and ensures that they are returned

* Keeps accurate records of titles ready for QA, approval, or sale; keeps assigned schedule fields complete and accurate

Ebook Production Support

* Prepares ebook files for sale and assists ebook operations manager in preparing metadata or sending to retailers

* Provides support for the production of the CliffsNotes list, including metadata cleanup

* Assists with production and cleanup of reflowable ebook titles as needed

Metadata and Title Information

* Sets up new titles as requested by managing editor

* Assists with initiatives to improve metadata quality and completeness

Operational Support

* Keeps ebook repository orderly, observing best practices and agreed-upon conventions

* Codes manuscripts as assigned by children's managing editors

* Performs other assigned tasks within the editorial operations area

Requirements Excellent copyediting and proofreading skills, excellent technical skills (Word, InDesign, standard Office software, knowledge of epub and XML), attention to detail. Requires at least some book-related production experience.]]>http://careers.hmhco.com/job/Boston-Production-Associate-Job-MA-02108/2660067/266006726600672013-07-18Houghton Mifflin HarcourtProductionfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Business Systems Analyst
Published Division/Department: Trade & Reference Publishers
Requisition #: 5881
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Information Technology
The Business Operations Analyst will report directly to the Director of Business Operations. This position will be the key point of contact for Trade business applications support and administration and the creation and development of reports and other analytic tools in support of the division.
· Work closely with stakeholders and subject matter experts to analyze and understand business needs and translate them into technology supported solutions and services.· Build reports, dashboards and mobile applications· Build SQL queries for ad hoc analysis and data requests.· Analyze and create documentation of business applications, process workflows, etc.· Maintain data integrity on reporting systems and analysis of data. Preferred Experience
* Knowledge of the Trade or Educational publishing industry
* Strong analytical and project management skills to gather/translate business requirements.
* Experience with Microstrategy or other business intelligence tools.
* Experience in databases (preferably MSSQL) with building queries, understanding of database/table structures, etc.
* Ability to communicate and interact effectively with a diverse group of users.

Requirements Required Experience
* Bachelor’s degree in business/information systems (or related field) with 3-5 years’ experience
* Experience in business analysis, with emphasis on data management and business intelligence
* MS-SQL Server or related database technologies
* Strong communication and time management skills]]>http://careers.hmhco.com/job/Boston-Business-Systems-Analyst-Job-MA-02108/2660069/266006926600692013-07-18Houghton Mifflin HarcourtInformation Technologyfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Senior Internal Auditor
Published Division/Department: Corporate Finance/Accounting
Requisition #: 6030
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

HMH is seeking an energetic team player to join their fast-paced team. The Sr. Internal Auditor position encompasses various levels of responsibility, requiring diverse skills and provides a broad range of exposure and career opportunity. This person will assist in developing and executing comprehensive audit programs that are responsive to the IT, operational, financial and control risks across all divisions and subsidiaries of the Company. This position will assist in the coordination, execution, monitoring and reporting of compliance with GAAP, GAAS, statutes, regulations, policies and the provisions of the Sarbanes-Oxley Act. It will also assist with the Company’s ongoing testing requirements to comply with SOX-404 under Auditing Standard No.5.

Functional Description:

Assists management in the identification and analysis of risks throughout the company. Provides input into the development of the annual audit plan.

Contributes to our positive, team-oriented culture by maintaining cooperative relationships (e.g., assisting other project teams when necessary), facilitating the resolution of conflicts, sharing information, and accepting and providing constructive feedback.

Leads all activities within assigned projects, including communicating with client management, establishing project milestones and deadlines, monitoring the progress of audit fieldwork, reporting progress to audit management, and proposing modifications to current procedures to improve audit effectiveness and efficiency.

Develops and maintains ongoing working relationships with clients and senior management and demonstrates a commitment to continually improve the perception of the Internal Audit function within the company.

Documents/Updates process flows and narratives by process area. Conducts test procedures, compiles audit findings, documents and communicates remediation plans and completes workpapers in compliance with IIA standards as needed for IT, Financial, Operational and Compliance Audits, including SOX-404.

Drafts complete audit reports that clearly and concisely describe issues identified, implications to the business unit and company as a whole, and value-added recommendations to improve the effectiveness or efficiency of controls / business processes.

Identifies, documents and successfully communicates improvement ideas and risk management opportunities in the design and operational effectiveness of processes and internal controls to Management.

Serves as a business advisor and partner by providing the client and senior management with advice related to complex business issues.

Supports the External Auditors and completes special projects for Senior Management as needed.

This position will be located in Boston, MA.

Requirements:
At least 4-6 years of Financial Audit and/or IT General Computer Controls experience, preferably inclusive of the Professional Services sectors. Possession of professional certifications (e.g., CMA, CFE, CISA, CIA and/or CPA) is required.

Bachelor’s Degree in Business Administration, Finance or Accounting required. MBA or MSA preferred.

Proven experience with the integrated audit approach. Experience in collaborating with all levels of an organization’s management team. Exceptional interpersonal and presentation abilities. Fully developed written and verbal communication skills are required.

Extensive knowledge of Generally Accepted Accounting Principles, Generally Accepted Auditing Standards, Sarbanes–Oxley implementation as well as fundamentals of COSO, COBit and financial statement assertions and other regulatory requirements. Energetic, driven, client focused, self-motivated, results-oriented professional looking for a career with a growing company. Must have the ability to excel in a deadline driven environment.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 07/13/13]]>http://careers.hmhco.com/job/Boston-Senior-Internal-Auditor-Job-MA-02108/2662990/266299026629902013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6093
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Boston-Senior-Education-Professional-Services-Consultant-Job-MA-02108/2666270/266627026662702013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6081
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Boston-Professional-Services-Analyst-Job-MA-02108/2666281/266628126662812013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: HR Business Partner
Published Division/Department: Human Resources
Requisition #: 6005
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Human Resources
HR Business Partner: Provides proactive HR consultation on human capital matters impacting assigned business groups- Takes a proactive approach with business groups to anticipate, assess,and provide HR solutions in relation to business needs, with guidance as needed from HR Director- Provides timely and effective advice on HR-related matters to employees and managers- Partners with other HR functional areas as needed to resolve internal customer issues- Acts as a change agent in supporting integration efforts and driving cultural change- Engages in workforce planning and analysis activities

2. Talent Acquisition: Partners with the Talent Acquistion team to address the staffing and recruitment needs for their business groups, particularly focusing on strategic hires- Strategizes with hiring managers to recommend and determine appropriate staffing and hiring requirements- May help identify the most effective recruiting channels for filling open positions- May help screen resumes and forwards qualified candidates to hiring managers- May conduct interviews and evaluate candidates with hiring managers- Analayzes compensation information in order to make a solid employment offer recommendation- May check references; extend job offers; and negotiate with candidates as required- Works with others within broader HR team to insure effective onboarding of talent

3. Employee Relations: Provides counsel and direction to employees and managers in order to address employment-related matters- Stays current on state and federal laws and regulations related to employment law- Serves as consultant to employees and managers on a wide variety of issues such as training needs, poor performance, policy interpretations, career development, conflict management, and other issues impacting productivity and/or morale - Conducts thorough and confidential investigations in response to formal complaints- Ensures business groups are trained on the Company's employment-related policies as required by law- Conducts exit interviews and uses data from interviews to work with leadership on necessary changes to reduce unwanted employee turnover. Analyzes turnover data to identify potential trends; addresses concerns with management and makes recommendations for improving the work environment- May complete annual Affirmative Action Plan for assigned location or business group- May consult with managers in preparation for unemployment claim hearings and/or participate in hearings directly

4. Benefits, Compensation, and Policy Administration: - Provides input into the development, implementation, and administration of HR policies and procedures and their dissemination through various employee communications- Assists managers with developing position descriptions and performs job evaluations in order to ensure proper FLSA and pay classification

5. Talent Management: - Supports the development and implementation of talent management initiatives and programs, including performance management, competency modeling, employee development, management development, and career development/succession planning- Consults with managers in identifying employee development needs- Develops training content and facilitates training sessions for managers and employees- Prepares ROI justification for training initiatives and articulates the value to management- Provides performance management advice and counsel to employees and managers

6. Other duties as assigned- May mentor lower level HR staff- May lead and/or participate in project teams

Requirements
EDUCATION/CERTIFICATION: Bachelors’ Degree required or equivalent combination of education and HR experience; HRCI PHR certification preferred
EXPERIENCE REQUIRED: At least 6 years of HR experience including experience performing exempt-level generalist HR responsibilities; strong employee relations experience. Experience working in a matrix environment and performing support to VPs and higher level executives strongly preferred.
REQUIRED KNOWLEDGE: Knowledge of federal and state regulations and compliance; broad understanding of HR principles and practices
SKILLS/COMPETENCIES: Excellent written and verbal communication skills; exceptional customer focus; ability to build effective working relationships with employees at all levels of the organization; ability to multi-task in a fast-paced environment; computer skills (intermediate Excel, Word and PowerPoint); strong influencing and negotiation skills; solid research, analytical, and problem-solving skills; ability to demonstrate sound judgment on employment-related matters; strong follow-through/execution; ability to make effective small and large group presentations; ability to meet deadlines; project management skills including ability to lead project team members that are not direct reports; and ability to balance the needs of both management and employees.]]>http://careers.hmhco.com/job/Boston-HR-Business-Partner-Job-MA-02108/2666300/266630026663002013-07-18Houghton Mifflin HarcourtHuman Resourcesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6069
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Boston-Professional-Services-Engineer-Job-MA-02108/2666301/266630126663012013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6057
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.]]>http://careers.hmhco.com/job/Boston-Education-Professional-Services-Consultant-Job-MA-02108/2666312/266631226663122013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6106
State/Province/County: Massachusetts
City: Boston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Boston-Professional-Services-Project-Manager-Job-MA-02108/2666324/266632426663242013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSBoston, MA, USPublished Job Title: Product Marketing Manager
Published Division/Department: Heinemann
Requisition #: 5855
State/Province/County: New Hampshire
City: Portsmouth
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

The Product Marketing Manager has strategic input into all facets of the Heinemann’s math portfolio with responsibility for the following:
- Oversee the conceptualization, implementation and budget control of innovative, integrated marketing for Heinemann’s suite of mathematics materials including, branding, positioning, and Inbound/Outbound promotion.
- Managing eMarketing campaigns, social-media campaigns, print collateral, advertising, and press releases, special events,
- Work collaboratively with the math and science acquiring editor to support the conception, position, and delivery of market-leading products tailored to market needs, including professional books and firsthand classroom materials
- Support the sales team and build their capacity with math products
- Identify growing market sectors and areas of strategic opportunity for product and promotion
- Advise on marketing strategy related to math content on the Digital Campus Additionally, the Product Marketing Manager may work on other content area publications on an as-needed basis.Works collaboratively with:Editorial, Sales, Marketing, Techonology, Production, PD Services

Requirements Required:
* 3-5 years of Marketing experience
* Experience in teaching math or working in math educational publishing experience preferred
* Minimum bachelor's degree required

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1]]>http://careers.hmhco.com/job/Portsmouth-Product-Marketing-Manager-Job-NH-03801/2552075/255207525520752013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSPortsmouth, NH, USPublished Job Title: Accounting Coordinator
Published Division/Department: Heinemann
Requisition #: 5876
State/Province/County: New Hampshire
City: Portsmouth
Country: United States
Percentage of Travel: None
Position Type: Full Time - Project Employee
Shift: 1st Shift
Interest Category: Finance

Prepare Weekly Sales and Deferred Revenue Reports
- Print reports from SEMtek
- Prepare Weekly Sales and Deferred Revenue worksheets
- Send files to appropriate individualsProcess weekly bookkeeping for all Professional Development Departments
- Balance check, credit card, and purchase order registrations to system reports
- Prepare deposits
- Process credit cards thru PaymetricProcess returned checks
- Back these out from SEMtek
- Contact customers
- Follow up with new payment Financially close sessions (book revenue) daily/weekly
- Verify closed sessions with what is reported on PD Weekly Sales report Process refunds/credits
- Generate cash refund report through SEMtek
- Verify amounts on all refund forms (compare cash refunds to report and verify AR adjustments)
- Generate payment vouchers for all check refundsAccounts Receivable
- Process all incoming payments (check, credit card, & global)
- Coordinate with Accounts Receivable team to collect PD payments they have received
- Print & mail invoices monthly (current and past due – stamp & sticker all past due 60+ days)
- Collections – monthly review of Aged Trial Balance & calls to past due accounts
- Research any overpayments Process Speakers’ Author Payments and Consultant Payments
- Review monthly American Express (Egencia – Business Travel) account for flights booked for HS Engagements as well as SM

Engagements
- Verify all receipts and fee amount submitted by author / consultant
- For HS, Enter amounts (author & Egencia) into SEMtek and generate payment voucher
- Review SM Consultant invoice and prepare for payment
- Mail customer invoice with original receipts to customer immediately

End of Month processing
- Submit cash journals to Accountant (all daily transactions throughout the month are recorded in Excel – one journal for Heinemann Services and one for remaining PD departments)
- Generate series of 6 reports through SEMtek and verify all account balances – research any discrepancies
- Record all account balances in EOM Excel spreadsheet and submit to various individuals
- Reconcile sessions by confirming the exact sessions that revenues were gained/lost each month – submit file to various individuals

Support / Customer Service
- Advise PD team on any questions
- Provide various reports to accounting and to PD team
- Research customer inquiries – such as credit card charges, PO/Invoice balances, missing payments

SEMtek Task Force
- Acting chair, coordinating with other team members and Entrinsik to resolve any problems with our main operating software, SEMtek

**Please note that this is a project based position and will last approximately 9 months. *************

Requirements
* Associates Degree in Accounting or Business
* 3-5 years business experience in general accounting.
* Self starter with intermediate analytical skills.
* PC knowledge including intermediate Excel, basic Access and intermediate Word skills.
* Excellent communication and customer service skills required.]]>http://careers.hmhco.com/job/Portsmouth-Accounting-Coordinator-Job-NH-03801/2597449/259744925974492013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSPortsmouth, NH, USPublished Job Title: Assessment Consultant
Published Division/Department: Sales Operations
Requisition #: 5624
State/Province/County: New Jersey
City: New Brunswick
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
*
* Territory is located in Northeast Region covering: Philadelphia, Wilmington, DE, NJ, SE PA, MD, & DC

* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 04/27/13]]>http://careers.hmhco.com/job/New-Brunswick-Assessment-Consultant-Job-NJ-08901/2420716/242071624207162013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSNew Brunswick, NJ, USPublished Job Title: Dir, Consumer Educational Product Management
Published Division/Department: Consumer Products & Solutions
Requisition #: 5793
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

This leader will be creative and current with latest kids' media and product trends as the job also involves consumer research, critical analysis of current properties and assets and identification of new opportunities for brands and products.

The Director will work with a wide network of people such as internal Trade and Marketing teams. He/She will oversee the creation of Style Guides and ensure brand integrity on all external communications and products including media, retail presence, licensed goods, etc.

As a member of the Consumer Brands team, will report weekly results and activities during team and department meetings. At all times will integrate corporate objectives into brand management strategies.

• Working with VP Consumer Brands, re-imagine consumer brands for contemporary kids based on consumer research and an understanding of the current kids' media and product marketplace with an eye toward maximizing license-ability while being true to our educational mission.
• Create and manage 5 year brand P&L.
• Scope project needs. Identify, solicit and manage outside vendors (research, style guide creators, illustrators, authors, etc.)
• Identify, pitch and sign best-in-class licensing partners.
• Identify, pitch and land retail partners for product launch windows and exclusives.
• Establish brand timelines and launches.
• Manage internal and external product development to meet timelines
• Lead marketing efforts for each brand.
• Drive consumer understanding and insights that help shape our product portfolio.
• Conduct analysis and periodical reviews of products, brands, competitive categories, and consumer trends to enhance the brand's equity and marketplace performance.
• Maintain strong, ongoing channels of communication with sales force, Marketing, Editorial, Creative Development and other internal departments
• Provide leadership and supervision to staff in the execution of marketing plans, maintenance, and competitive selling support activities

Requirements:
• Bachelor's Degree required; MBA or Masters preferred--preferably in the content area or in business management or marketing
• 5 - 10 years managerial experience in product development, marketing, brand management, licensing and/or new media properties
• Experience in publishing a plus
• Experience in an entrepreneurial or start-up environment
• Superior verbal and written communication skills; superior presentation skills
• Superior inter-personal skills with all levels including executive management
• Conceptual & analytical thinking; vision; leadership & management; prioritization; collaboration; decision-making; negotiation; problem-solving; tactical execution; product & market knowledge; functional & computer proficiency.

*LI-CT1]]>http://careers.hmhco.com/job/New-York-City-Dir%2C-Consumer-Product-Brand-Management-Job-NY-10001/2509283/250928325092832013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSNew York City, NY, USPublished Job Title: Dir, Consumer Educational Product Management
Published Division/Department: Consumer Products & Solutions
Requisition #: 5795
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

This leader will be creative and current with latest kids' educational media and product trends as the job also involves consumer research, critical analysis of current properties and assets and identification of new opportunities for educational brands and products.

The Director will work with a wide network of people such as internal Trade and Marketing teams, outside vendors and licensees. He/She will oversee the creation of Style Guides and ensure brand integrity on all external communications and products including media, retail presence, licensed goods, etc.

As a member of the Consumer Brands team, will report weekly results and activities during team and department meetings. At all times will integrate corporate objectives into brand management strategies.

• Working with VP Consumer Brands, re-imagine HMH's educational material for consumer market based on consumer research and an understanding of the current educational product.
• Envision roadmap for product-ization and market launch of educational materials in the digital age via multiple platforms and business models (Apps, subscription, etc)
• Create and manage 5 year brand P&L.
• Create and manage reporting system to communicate status of product timeline and budgets.
• Scope project needs. Identify, solicit and manage outside vendors (research, style guide creators, etc.) Solicit and manage internal resources (product management, product development, content experts, Web Presence, etc.)
• Identify, pitch and land marketing partners for product launch windows and exclusives.
• Establish brand timelines and launches.
• Manage internal and external product development to meet timelines.
• Lead marketing efforts for each brand.
• Drive consumer understanding and insights that help shape our product portfolio.
• Conduct analysis and periodical reviews of products, brands, competitive categories, and consumer trends to enhance the brand's equity and marketplace performance.
• Maintain strong, ongoing channels of communication with sales force, Marketing, Editorial, Creative Development and other internal departments
• Provide leadership and supervision to staff in the execution of marketing plans, maintenance, and competitive selling support activities

Requirements:
• Bachelor's Degree required; MBA or Masters preferred--preferably in the content area or in business management or marketing
• 5 - 10 years managerial experience in education, product development, marketing, brand management, licensing and/or new media properties
• Experience in new media education or educational publishing
• Experience in an entrepreneurial or start-up environment
• Superior verbal and written communication skills; superior presentation skills
• Superior inter-personal skills with all levels including executive management
• Conceptual & analytical thinking; vision; leadership & management; prioritization; collaboration; decision-making; negotiation; problem-solving; tactical execution; product & market knowledge; functional & computer proficiency.]]>http://careers.hmhco.com/job/New-York-City-Dir%2C-Consumer-Educational-Product-Management-Job-NY-10001/2509284/250928425092842013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSNew York City, NY, USPublished Job Title: Math Per Diem Curriculum Specialist
Published Division/Department: US Sales
Requisition #: 5773
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide PART TIME, product sales presentations to customers on an as needed basis. Individuals in this role will provide professional presentations, product implementations, and in-service training to customers. Ideal candidates hold BA/BS in Education and will offer expertise in elementary, middle school and/or high school in the following subjects:

* Math

Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 05/18/13]]>http://careers.hmhco.com/job/New-York-City-Per-Diem-Curriculum-Specialist-Job-NY-10001/2507118/250711825071182013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSNew York City, NY, USPublished Job Title: VP eCommerce
Published Division/Department: Consumer Products & Solutions
Requisition #: 5584
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

This leader defines the web presence vision and roadmap to support business objectives for consumer and institutional products and corporate communications. He/she is also responsible for the web infrastructure and integration as well as the web brand strategy and strategy for driving consumer engagement.
The VP champions the web compliance and adoption across the organization delivering service-level tools and resources to promote and sell products. The job focus is on delivering a best-in-class customer experience and eCommerce platform.
Key responsibilities:
• Works with the Executive Management Team to define the corporate e-commerce strategy
• Analyzes and assesses the effectiveness of all existing commerce operations and current needs based on new technology and market competition
• Works with the Business Units to improve, develop and advocate new promotional opportunities for HMH consumer, trade and institutional products and services
• Works across departments to define web roadmap and strategies.
• Develops a holistic microsite strategy to support business objectives
• Maximizes web usability and engagement.
• Develops business plan and annual budget for e-commerce function. Supervises development efforts including content design and updates
• Acts as a liaison to internal teams and 3rd party vendors for development and maintenance of the web site
• Oversees the day-to-day e-commerce operations, maintenance, and performance measurement of the company web.
• Engages in ongoing competitor analysis and trends to ensure effective and efficient site experiences.
• Maintain strong, ongoing channels of communication with sales force, Marketing, Editorial, and other internal departments
• Provide leadership and supervision to staff in the execution of web strategies
• Supervise web staff; makes staffing decisions; and conducts performance reviews

Requirements:
• Bachelor's Degree required; MBA or Masters preferred--preferably in the content area of marketing, computer science or a related field
• 10 years managerial experience in an educational publishing or product management organization
• 5-7 years of e-commerce experience
• Business planning and e-commerce strategy development
• E-commerce business models and direct to consumer products industry (trends, competitors, distribution channels, customer base, promotion, and products)
• Web technologies, web programming languages, web page design/layout, SEO and web site performance measurement
• Proven ability to develop/implement a successful e-commerce strategy in the consumer product industry.
• Superior verbal and written communication skills; superior presentation skills
• Superior inter-personal skills with all levels including executive management
• Conceptual & analytical thinking; vision; leadership & management; prioritization; collaboration; decision-making; negotiation; problem-solving; tactical execution; product & market knowledge; functional & computer proficiency.

*LI-CT1

J2W:CB Exp. 06/05/13]]>http://careers.hmhco.com/job/New-York-City-VP-eCommerce-Job-NY-10001/2402098/240209824020982013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSNew York City, NY, USPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5762
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/New-York-City-Account-Executive-Job-NY-10001/2542786/254278625427862013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSNew York City, NY, USPublished Job Title: Dir, Product Marketing -- Consumer
Published Division/Department: Consumer Products & Solutions
Requisition #: 5887
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

Director Product Marketing - Consumer will lead innovative, marketing strategies in new spaces with clear messages that matter. This thought-leader is responsible for ensuring the market relevance of HMH Consumer Products and Web solutions. He/she will manage market requirements across product categories and customer segments, delivering strong cross-media marketing programs that establish the position and messaging of our products and solutions.

• Develop product strategy, messaging, positioning, and value proposition in partnership with Product Management and Sales Teams that is efficient and grows brand awareness.
• Lead marketing partnerships, operations, advertising, analytics and lead generation; SEO & SEM.
• Establish research-based customer segmentation and targeted campaign plans: online, print, TV, social, etc.
• Plan and execute consumer & web product launches
• Coordinate marketing calendar and drive internal and external campaigns
• Create marketing solutions that will enable business process integration for increased efficiency, customer satisfaction and profitability.
• Build brand strategies and implement tactical plans that meet and exceed organizational expectations.
• Build unique and creative campaigns that acquire and retain key customers.
• Partner with internal stakeholders to define and execute an affiliate and partner marketing strategy.
• Create, manage, coordinate and execute all consumer product marketing
• Keep abreast of market intelligence; maintain a feedback loop with sales, marketing and analytics.
• Analyze, evaluate and measure the efficiency and effectiveness of marketing programs; measure ROI and branded impressions.
• Be an expert at MRDs that define a collaborative, successful process with the product engineering team.
• Communicate marketing goals to creative team and steer creative execution
• Manage marketing team and outside resources.
• Ensure effective adoption and adherence to core governance processes and procedures.
• Highly collaborative and strong navigating matrixes organizations
• A self-starter, able to excel and affect change
• Excellent written, visual, and spoken skills

Requirements:
• Bachelors' degree required, MBA strongly preferred.
• Experience in a Product Marketing leadership role with physical and digital product offerings. Experience with product launches and product updates required
• 7-10+ years experience in Product Marketing, Strategic Marketing, Integrated Marketing leadership role
• Strategic thinker with strong business acumen and analytical skills
• Appropriate experience in B2C or B2B context depending on product(s) to support
• Deep understanding of customer segmentation and targeted marketing
• Experience optimizing media buys
• Successful track record of managing in house and outside agencies creative & planning teams.
• Appropriate media specific knowledge (e.g. Mobile marketing, email campaigns, SEO, SEM)
• Ability to build and execute marketing plans (e.g. channels, reach, lifetime value, cost per acquisition, etc.)
• Experience managing and developing teams of direct reports
• Solid knowledge of both quantitative and qualitative research methodologies
• A proven ability to design cross-channel, multi-media integrated campaigns
• Experience in viral growth environment a significant plus
• Knowledge of pricing and promotional research a significant plus
• Passion for new technology with an understanding of key market drivers
• Experience in eLearning a plus]]>http://careers.hmhco.com/job/New-York-City-Dir%2C-Product-Marketing-Consumer-Job-NY-10001/2579025/257902525790252013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSNew York City, NY, USPublished Job Title: Intern
Published Division/Department: Trade & Reference Publishers
Requisition #: 5935
State/Province/County: New York
City: New York City
Country: United States
Percentage of Travel: None
Position Type: Part Time - Intern
Shift: 1st Shift
Interest Category: Marketing

Publicity Intern Program: Interns play a crucial role in the publicity department at Houghton Mifflin Harcourt. They are integrated into the department, joining publicity meetings and participating at publicity department brainstorming video conferences. Specifically, our interns learn how to do the following: -Assist with publicity campaigns for high profile authors; -Learn to create press kits (draft up press releases, conduct author interviews, write fact sheets, etc.); -Learn to contact media and schedule media interviews and arrange author tours; -Pitch phoner radio interviews for authors; -Perform blog/website research for a variety of books; -Form partnerships with appropriate organizations for various books; -Track media coverage, compile reviews/interviews/features, and fill review copy requests. -Join at least one in-town author event each season.
Requirements -Pursuing a degree (bachelor's or master's) -love of books -great writing skills -creative thinking]]>http://careers.hmhco.com/job/New-York-City-Intern-Job-NY-10001/2605617/260561726056172013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSNew York City, NY, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6107
State/Province/County: District of Columbia
City: Washington
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Washington-Professional-Services-Project-Manager-Job-DC-20001/2666323/266632326663232013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSWashington, DC, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6058
State/Province/County: District of Columbia
City: Washington
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.]]>http://careers.hmhco.com/job/Washington-Education-Professional-Services-Consultant-Job-DC-20001/2666311/266631126663112013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSWashington, DC, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6070
State/Province/County: District of Columbia
City: Washington
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Washington-Professional-Services-Engineer-Job-DC-20001/2666290/266629026662902013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSWashington, DC, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6082
State/Province/County: District of Columbia
City: Washington
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Washington-Professional-Services-Analyst-Job-DC-20001/2666284/266628426662842013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSWashington, DC, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6094
State/Province/County: District of Columbia
City: Washington
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Washington-Senior-Education-Professional-Services-Consultant-Job-DC-20001/2666271/266627126662712013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSWashington, DC, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6092
State/Province/County: North Carolina
City: Charlotte
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Charlotte-Senior-Education-Professional-Services-Consultant-Job-NC-28201/2666276/266627626662762013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSCharlotte, NC, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6080
State/Province/County: North Carolina
City: Charlotte
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Charlotte-Professional-Services-Analyst-Job-NC-28201/2666280/266628026662802013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSCharlotte, NC, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6105
State/Province/County: North Carolina
City: Charlotte
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Charlotte-Professional-Services-Project-Manager-Job-NC-28201/2666325/266632526663252013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSCharlotte, NC, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6056
State/Province/County: North Carolina
City: Charlotte
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Charlotte-Education-Professional-Services-Consultant-Job-NC-28201/2666313/266631326663132013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSCharlotte, NC, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6068
State/Province/County: North Carolina
City: Charlotte
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Charlotte-Professional-Services-Engineer-Job-NC-28201/2666302/266630226663022013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSCharlotte, NC, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6067
State/Province/County: Georgia
City: Atlanta
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Atlanta-Professional-Services-Engineer-Job-GA-30301/2666304/266630426663042013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAtlanta, GA, USPublished Job Title: Educational Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6055
State/Province/County: Georgia
City: Atlanta
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.]]>http://careers.hmhco.com/job/Atlanta-Educational-Professional-Services-Consultant-Job-GA-30301/2666314/266631426663142013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAtlanta, GA, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6104
State/Province/County: Georgia
City: Atlanta
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Atlanta-Professional-Services-Project-Manager-Job-GA-30301/2666328/266632826663282013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAtlanta, GA, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6079
State/Province/County: Georgia
City: Atlanta
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Atlanta-Professional-Services-Analyst-Job-GA-30301/2666299/266629926662992013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAtlanta, GA, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6091
State/Province/County: Georgia
City: Atlanta
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Atlanta-Senior-Education-Professional-Services-Consultant-Job-GA-30301/2666275/266627526662752013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAtlanta, GA, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6090
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Orlando-Senior-Education-Professional-Services-Consultant-Job-FL-32801/2666274/266627426662742013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Associate Tax Analyst
Published Division/Department: Corporate Finance/Accounting
Requisition #: 6029
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

Responsible for assisting Senior Tax Analyst with month end processes, the preparation/filing of monthly tax compliance,
responding to tax notices, and working with Customer Service/Credit on customer sales tax issues.
This individual will also assist the Tax Manager with tax audit assignments as needed.
Assist Tax Manager with various projects as assigned.

Complete monthly tax compliance as assigned by the tax calendar. Complete tax notices monthly. (55%)
Work with Customer Service/Credit on customer sales tax issues. Review certificates for audit purposes. (20%)
Assist Tax Manager with various tax audits.(10%)
Work on miscellaneous projects as assigned by the Tax Manager. (10%)
Assist with month end reports, email notifications, and the sales tax collected check list.(5%)

Requirements High level of proficiency with Excel.
Experience with sales and use tax is preferred.
Basic understanding of SAP functionality.
Either an Associates degree in Finance/Accounting or
two years experience in a finance related position.]]>http://careers.hmhco.com/job/Orlando-Associate-Tax-Analyst-Job-FL-32801/2660060/266006026600602013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Regional Director- South
Published Division/Department: US Sales
Requisition #: 6033
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Purpose of the Role:
- Coach the area Curriculum & Content Specialist team on competitive sales presentations, In-services and delivery style.· Creates deployment strategy for curriculum consultant in the region which includes campaign decisions and open territory knowledge streams· The Reg Dir. may be responsible for any of the following duties:o Act as point person for presentation development team and will oversee consistency of delivery in the region.o Act as strategic director for pilot planning in the region.o Plans and directs all internal training strategy within the region for products and presentation delivery to include key per diems and sales reps at RVP discretion · Assists in customizing product presentations and organizes presentations to address customer needs utilizing the company processes. Utilizes key selling drivers to inform sales campaigns and presentations.· In conjunction with scheduler, schedules curriculum services within region based on national and regional guidelines.· Works with DM’s and RCMM to target accounts and coach on building relationships · Adheres to budget guidelines when afforded a budget· Performs formal observations for area Curriculum Consultants and Content Specialists’.· Assumes full responsibility for all aspects of supervising the area Curriculum and Content Specialists to include selection, hiring, training, coaching, conducting evaluations, motivating and fostering a sense of teamwork. · Maintains a strategic role as a sales presenter as needed in conjunction with Reg. Content Specialists at state level presentations, high value accounts or in mentoring situations.· Approves travel and expenses for regional curriculum consultants· Schedules and implements regional consultant meetings and will assist with national meetings in conjunction with Nat. Director of Consulting and PS.· Other duties as assigned
Requirements Bachelor's Degree in Education; 3 years of educational consulting experience;5 or more years of teaching experience or experience in developing adult training programs. Prior supervisory experience highly desirable. Experience with Salesforce.com; Experience with online presentation tools i.e. WebEx. Proficient in MS Office suite, Outlook, Power Point etc.]]>http://careers.hmhco.com/job/Orlando-Regional-Director-South-Job-FL-32801/2660061/266006126600612013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6103
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Orlando-Professional-Services-Project-Manager-Job-FL-32801/2666329/266632926663292013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6054
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Orlando-Education-Professional-Services-Consultant-Job-FL-32801/2666315/266631526663152013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6066
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Enterprise Solutions Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:
Implementation lifecycle including:
• Data analysis
• Systems design
• Testing
• Systems integration

Service operation:
• Incident management
• Partner relationship management
• Configuration management
• Change management
• Release management
• Applications support

Client Relationship Management:
Establishing client relationships to provide an additional resource to client and project teams for technical expertise.

Execution of the following HMH Processes for their project(s):
• Client Solutions
• School administrative best practices
• Classroom best practices
• Curriculum best practices
• Teacher performance best practices
• Parental involvement best practices
• Assessment best practices

Solutions implementation lifecycle including:
• Business Analysis
• Requirements definition and management
• Testing

Service operation:
• Applications support
• Incident management

Additional solutions development and implementation processes as needed to ensure profitable, efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:
Primary Accountabilities: Provide strategic and tactical sales support.

Other activities related to their functional expertise as assigned by:
• Sr. Educational Specialist
• Enterprise Services
• Sr. Technology Implementation Engineer
• Enterprise Services,
• Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Must have working knowledge and experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

• Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
• Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
• Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
• Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
• Knowledge and skills to develop, maintain, and enhance technical solutions.
• Effective communication and proven effective project management skills.

Required:
BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Orlando-Professional-Services-Engineer-Job-FL-32801/2666305/266630526663052013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6078
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Orlando-Professional-Services-Analyst-Job-FL-32801/2666298/266629826662982013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Demand Planner
Published Division/Department: Global Supply Chain
Requisition #: 5722
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

The key objective for a Demand Planner is to implement a methodical forecasting approach to help ensure product availability and minimize inventory exposure. The Demand Planner will work closely with Divisional Sales and Marketing to develop a rolling 12 month demand forecast at the SKU and demand stream level and drive the entire forecasting process using the APO/DP forecasting system. The Demand Planner is responsible for enhancing forecast accuracy and supporting the current supply chain initiatives by developing and implementing a proactive demand forecasting model. Primary Accountabilities:

Assume responsibility for monthly process resulting in consensus forecast based on input from divisional stakeholders (Sales, Marketing, Editorial, and Finance), adoption schedule, revenue potential and historical usage/trends and SalesForce.Com data.
Revise forecasts and recommend changes on a weekly basis based on actual usage, trends, wins/losses, new product introductions, and revised sales plans.
Advise Sales, Marketing and Business Units of problems and significant variances between existing forecasts and actual usage.
Pass consensus forecast to Supply Planning through APO/DP.
Identify historical outliers using basic statistical methods.
Take initiative to develop techniques to improve the forecasts for items listed on the monthly forecast error and bias reports.Actively participate in weekly Team of Peers meetings by updating reports and speaking to current issues.Analyze data using Microsoft Excel Participate in the monthly Sales and Operations Planning (S&OP) meetings by presenting the forecast analytics for his/her given area(s) of responsibility.
Work with Inventory Analysts on obsolescence reviews and act as point of first contact for problem resolution
Maintain constant and proactive communication with Supply Planning counterparts which includes consistent notification of consensus meeting outputs and alerts of material forecast changes in a timely manner in order to minimize business risks.

Requirements
· 3 yrs of experience in Demand Planning (SAP APO experience preferred)
- Demonstrate high analytical capabilities
- SAP R3 (Master Data, MRP, BW) knowledge and experience is desired.
- Must possess an expert level command of Microsoft Excel including pivot tables, vlookups

Preferred: Strong working knowledge of Access including how to create tables and queries.

J2W:CB Exp. 07/04/13]]>http://careers.hmhco.com/job/Orlando-Demand-Planner-Job-FL-32801/2630194/263019426301942013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Internal Audit Intern
Published Division/Department: Corporate Finance/Accounting
Requisition #: 5950
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Finance

The individual will be part of a small team devoted to value-added services, high performance and career advancement for each of its members. This is not a position designed for someone interested in sitting in a cubicle all day working alone. Work is done in a team atmosphere with frequent interaction with company process owners and leaders.

The Manager and VP of the department both have degrees from Northeastern University and take pride in mentoring and developing young professionals.

Reporting to the Manager - Internal Audit, the right candidate will assist in executing discrete financial and operational audits, provide ad hoc advice to process owners and help draft internal audit reports for issuance by the VP - Internal Audit. The internal auditor will develop the ability to participate in the audit planning process, workpaper preparation and discussion of audit findings with the process owner auditee.

Candidates must have willingness to do overnight business travel with relatively short notice.

Requirements:
Skills –
- Knowledge of Sarbanes-Oxley
- Coursework or experience in Auditing
- Critical Thinking

Personal Qualities –
- Strong Professional Presence
- Ability to work in a team environment
- Verbal and written communication skills
- Continuous self-improvement mentality
- Willingness to partner with auditees and process owners to achieve world-class processes.

Soft skills will be valued greater than specific technical skills]]>http://careers.hmhco.com/job/Orlando-Internal-Audit-Intern-Job-FL-32801/2627538/262753826275382013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Sr Financial Analyst
Published Division/Department: Global Supply Chain
Requisition #: 5941
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

The Sr. Financial Analyst is responsible for supporting management reporting, budgeting, forecasting and analysis for the Global Supply Chain organization (or sub-organization) to measure the health of operations relative to goals, targets and budgets. Specific duties will include: compilation of the annual budget, monthly forecasts, monthly reporting package, variance analysis, dashboard reporting and ad-hoc analysis to provide decision support for senior leadership.

Requirements:
Functional understanding of SAP R/3 (General Ledger, Fixed Assets, Materials Management, Material Ledger)

Functional understanding of SAP Business Warehouse (Finance, Supply Chain, Sales & Distribution)

Advance skills in MS Office Suite (advanced knowledge of Excel including pivot tables, vlookups, and modeling) and proficiency in Access, SQL and PowerPoint.

Understanding of variance analysis and financial performance monitoring.

Ability to concisely summarize the results of financial analysis, explain the meaning and implications in varying levels of detail depending on the audience.

Strong accounting, analytical, business partnering skills with a high degree of accuracy and ability to meet deadlines.

Strict attention to detail and intensity around consistently delivering high quality outputs.

MBA Preferred

Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.

J2W:CB Exp. 07/05/13

*LI-CT1]]>http://careers.hmhco.com/job/Orlando-Sr-Financial-Analyst-Job-FL-32801/2630197/263019726301972013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Manager, Order Management
Published Division/Department: Global Supply Chain
Requisition #: 5911
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Customer Service / Client Care

This position leads a team of Inventory Analysts that will work closely with many departments throughout the organization including, but not limited to, supply chain, sales, marketing, and IT to ensure customer orders flow through the system as expected. They will be involved in developing strategies to meet / surpass all customer service metrics, both at the aggregate level and at identified individual customer levels. It is imperative that this person helps to create repeatable, consistent processes that leverage technology to provide their team the tools to operate more efficiently. They will develop KPIs for their group to track progress and identify gaps. Manage a team that will analyze open orders to ensure any and all obstacles are removed to allow for on time delivery to our customers. • Review Open Order Reports • Redirect customer orders • Process Customer Drop Shipments from vendor locations • Provide product information substitutions, restrictions, components) • Monitor and manage Order Delivery Blocks • Initiate kit teardowns to free up stock to clear back orders • Reserve stock for priority customers • Manage month end activities • Monitor and action backorders across all warehouses • Ensure timely deliveries to maximize customer satisfaction • Maintain contact with Order Entry on product delivery and requirements • Work closely with Supply Chain to ensure the timely receipt of products • Operate with a high degree of autonomy and independence • Monitor key school districts to ensure minimal back orders • Communication with Supply Planning regarding stock issues based on contractual agreements Process Improvements and Root Cause Analysis. Research and reporting.
Requirements Must be able to excel in a fast paced environment. Excellent analytical skills. Must be comfortable in leveraging technology to improve efficiencies. Strong attention to detail. Ability to work effectively in multiple cross functional teams. 15% tel may be required. Required: A bachelor's degree is required. 5 years experience working in a Customer Service or Supply Chain environment. Experience in SAP R/3 required, preferably in the SD or MM modules. Proficient in Microsoft Excel. Experience in improving business processes and performing root cause analysis. Preferred: Understanding of SAP BW. Knowledge of Microsoft Access. Understanding of the Publishing industry a plus.]]>http://careers.hmhco.com/job/Orlando-Manager%2C-Order-Management-Job-FL-32801/2630200/263020026302002013-07-18Houghton Mifflin HarcourtCustomer Service / Client Carefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Workforce Management Analyst
Published Division/Department: Global Supply Chain
Requisition #: 5964
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Customer Service / Client Care

Manage the intraday operation of the Customer Experience Contact Centers coordinating all activities across all sites to meet service level objectives throughout hours of operation. Generate, review and analyze department reports. Accountable for reaching optimal occupancy and availability targets in a multi-contact environment.

Duties
· Monitor real time adherence against established service level objectives and make adjustments to schedules as needed· Maintain current status of routing and workload allocations across multi-sites· Update current day forecast as needed based on analysis of real time workload· Participates in the development of new metric reporting· Provide agent and department real time adherence reports· Generate ad hoc reports as needed using Access, Excel, Crystal Reports or similar database/reporting software· Assists management in gathering, interpreting and comparing data to the company’s operations· Confirm all schedules meet company and legal requirements for breaks and lunch periods.· Develops and modifies staffing, planning, forecasting and reporting processes as needed· Assist operations in maintaining service level goals to ensure owner satisfaction.· Participate in system User Acceptance Testing as required· Suggest efficiency recommendations as and when required to improve staffing and scheduling· Special projects as assigned by management.

Requirements · Bachelor’s degree in business or a related field required· 3+ years of contact center related experience, and 2+ years of scheduling experience preferred· Experience working with Workforce Management software and understanding of call center staffing principles · Experience with data analytics
* Proficient in Excel and Access.
· Possess excellent written and verbal communication skills· Superior interpersonal skills· Demonstrated ability to effectively interact with all levels of management and peers· Ability to multi-task and prioritize in a fast paced environment· Ability to work with limited direction· Self-motivated· Detail oriented with ability to handle assignments promptly and effectively· Flexible and available to work overtime to assist with department workload· Has a creative approach to problem solving

Preferred
· Working knowledge of SQL database· SAP/R3 and BW experience

J2W:CB Exp. 06/10/13]]>http://careers.hmhco.com/job/Orlando-Workforce-Management-Analyst-Job-FL-32801/2637193/263719326371932013-07-18Houghton Mifflin HarcourtCustomer Service / Client Carefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Project Manager
Published Division/Department: Global Supply Chain
Requisition #: 5975
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

The Project Manager will work as the key liaison between divisional teams (Editorial, Production), the Global Supply Chain group (Forecasting, Planning & Execution, Vendor Management, and Customer Experience) and the Corporate New Product Development groups (Print and Digital) to ensure timely execution of all new development projects. The Project Manager will implement best practice project management processes and systems to help define project plans and timelines, track and report progress and changes and coordinate information flow between all stakeholders. Project Manager responsibilities require a knowledge and expertise of graphic arts and book manufacturing vendor processes and equipment, paper and materials specifications, and all procedures used within division internal departments and external vendors

Primary accountabilities:

1. Communication
a. Building strategic & collaborative relationships with internal staff and external vendors.
b. Hold regular team meetings with various stakeholders to obtain information required for planning new products.
c. Communicate NASTA spec requirements to other departments.
d. Responsible for advising Editorial regarding common/custom content & manufacturing efficiency at the product launch
e. Provide product specifications to vendor and request quotes for evaluation and manufacturing vendor selection.
f. Subject Matter Expert - SME's identified to work cross divisionally on projects. Help train others in SAP, share best practices internally, etc.
g. Regular communication with Editorial and PMO managers
h. Communicate details of new programs (print and digital components) to the GSC community.
2. Planning
a. Track production and vendor schedules
b. Obtaining information when product is needed and how used: ex: Adoption, Sample Packs, Pre-Selling, warehouse location of special stock requirements.
c. Create and maintain product Print and Digital Components lists with specifications, schedules, SAP status and provide to other departments and vendors as needed.
d. PM's act as a resource for: Design, Editorial, Production, Marketing/ Sales, Bids and Contracts, warehouse, DCD, PMO, Executive staff, Finance, Customer Service, vendors, and GSC. .
e. Reporting - monitor reports to ascertain status of projects: backorder reports, PO's not cut report, Purchasing Req's, needing to be released to Firm Order Report, DCD production report, etc.
f. Coordinate schedules with Demand and Supply Planning and PMO for first reprints(Submissions-1st implementation) to make sure corrections are ready.
g. Institute additional meetings when appropriate to obtain information and solve potential problems and make good business decisions.
3. Execution
a. SAP data entry of specifications, status changes, MRP settings, BOMs, info records, pricing conditions, and source lists for all 1st print titles.
b. Create fixed requisitions in SAP with quantities provided by Forecasters for all first printing products.
c. Completion and release of purchase orders to outside vendors.
d. Evaluating requests for: substitutions, PO pricing and quantity changes, status changes and BOM updates. PM should evaluate and analyze these requests prior to execution.
e. Product Quality Control: Review defectives reports from Customer Service following defective procedure. Make arrangements for repairs as required due to content errors. (ex: rip & tip of pages in PEs and TEs.)
4. Continuous improvement
a. Constantly debrief at PM meetings.
b. Improve processes within the PM responsibilities
c. Investigate possible cost savings opportunities.
5. Financial Responsibilities
a. Supply preliminary, revised and final weighted average unit cost (WAUC) for assigned programs.
b. Report and advise how cost and budgets are related to sourcing strategy, development schedule, and forecasting.
c. Responsible for monitoring, controlling and communicating WAUC, including root cause analysis for changes/deviations
d. Review and analyze cost from vendors, throughout the development cycle and for post-production de-briefing.
e. Create and maintain cost savings strategies
f. Investigate possible cost savings opportunities.
6. Other duties as assigned.

Skills/competencies required:

• Ability to consistently meet deadlines
• Ability to influence others through use of clear and concise communications, both written and oral
• High level of interpersonal skills to work effectively with others.
• Strong organizational and time management skills.
• Outstanding communication skills in both oral and written form.
• Proven ability to drive results and accountability in a cross functional environment.

Requirements:
Education and experience required:

• BS/BA Degree or equivalent Project Management experience
• Excellent computer skills especially Excel, Word, Access and PowerPoint; SAP preferred
• Experience working with various functional groups (i.e. Sales, Marketing, Finance, Editorial, and Supply Chain)
• Understanding of Supply Chain processes and practices
• Understanding of the linear relationships between fixed and variable costs and their respective contributions to total cost
• Ability to troubleshoot issues and follow up on a continual basis.
• 2-4 years' experience in a Project Management role
• Proficiency with SAP R/3 is desirable

Preferred:

• 0-3 years in the publishing industry is preferred; K-12 Educational Publishing experience desired but not necessary
• Experience in project/program management in either Supply Chain or Operations (with Project Management Certifications) is helpful]]>http://careers.hmhco.com/job/Orlando-Project-Manager-Job-FL-32801/2640666/264066626406662013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Sr. Financial Analyst
Published Division/Department: Sales Operations
Requisition #: 6000
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

Sr. Sales Finance Analyst – The Sales Finance Analyst assists in revenue forecasting, budgeted, planning, and variance explanation for Core, Supplemental and/or Riverside revenue streams. • Collaborate with regional Finance to develop detailed territory and regional plans aimed at allocating resources and developing sales plans that maximize company revenue and EBITDA. Identify revenue gaps and develop strategies to fill gaps • Collaborate with regional finance, sales managers and global supply chain team to develop detailed revenue forecast • Collaborates with regional finance, sales managers, other teams to ensure that sales opportunities are accurately reflected in the pipeline. Identifies revenue gaps and develop strategies to fill gaps • Analyzes revenue trends and deep-dive revenue initiatives, driving revenue growth and identifying revenue opportunities • Develops standard revenue reporting procedures and cadence – delivering comprehensive monthly analysis to Area teams and Senior HMH management.
Requirements

Requirements : • Strong written and oral communication skills • Understanding of accounting and how accounting links to business decisions • One to five years of experience in SAP-enabled process environment Strong attention to detail coupled with analytical skills Experience with SAP PC skill proficiency including Microsoft Word, Excel, and Access]]>http://careers.hmhco.com/job/Orlando-Sr_-Financial-Analyst-Job-FL-32801/2646858/264685826468582013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Sales Operations Database Manager
Published Division/Department: Sales Operations
Requisition #: 6037
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Sales Operations Database Manager

Reports To Senior Director Sales Operations

Department/Division Sales Operations

Purpose of the Role: Develop, implement and maintain SOAR (Sales Operations Analysis and Reporting) tool. Develop database and user interface for HMH domestic revenue and sales data for Sales Operations teams and Field Sales. Implement the tool by providing system documentation, standardized table maintenance, and applicable training. Maintain the table interfaces, data integrity, and reconciliations. Lead the on-going improvement and upgrade processes.

Job Responsibilities:

• Develop HMH database and implement SOAR. Continue the development of standard HMH domestic Sales Operations reporting database. Incorporate product and channel reporting. Develop processes for automated sales crediting in the database.

• Provide standard documentation of SOAR interfaces and table maintenance. Develop standard cadence for table maintenance as well as form-based user interfaces for maintenance.

• Assist in training of Sales Operations team and Field Sales. Ongoing training provided as needed.

• Maintain table interfaces as well as table update procedures. Provide functional upgrades and user friendly interfaces on an ad-hoc basis.

• Maintain system reconciliations to IPT and SAP.

Competencies: (Required Behaviors)

Customer Service/Orientation Strives to meet and exceed meeting internal and external client and stakeholder needs in a manner that provides satisfaction for the customer within the resources that can be made available. Ensures customer satisfaction is met by listening and assessing the customer’s needs and supports course corrections through data-driven measures. Demonstrates willingness to service customer needs even if not in a direct customer-facing position.

Cooperative Partnerships Willingly works in collaboration with one’s colleagues within own department and across HMH, developing positive, open working relationships in order to solve problems and to achieve business goals. Develops, nurtures and leverages relationships, both externally and internally, to accomplish results.

Effective Communication Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.

Excellence in Execution Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.

Developing People Encourages constructive feedback and a culture that provides opportunities for professional growth and development. Attracts, assesses, develops, motivates and retains a diverse workforce that drives results. Sets/supports direction based on potential, recognizes opportunities, champions ideas, and leads by example.

Strive for Performance Finds ways to succeed no matter what the challenge. Takes ownership of responsibilities and accepts constructive feedback as a challenge to improve results. Originates actions to influence events and to achieve goals. Evaluates, selects and employs various methods and strategies for solving problems and meeting objectives; self-directed. Understands and contributes to organizational goals at the enterprise, division, and department level.

Project Management Utilizes knowledge and skills in the planning, execution, and tracking of projects including allocating and managing resources, time, and budget. Engages stakeholders throughout the project life cycle to ensure project success and effective implementation.

Requirements:
Requirements:

Bachelor’s Degree in Finance or a related field.

Strong SQL, database management, and SAP skills.

Demonstrated experience building a database management reporting and analysis tool.

Project management skills required. PMP Certification a plus.

Strong familiarity with Riverside Pivot Table database structure and functionality preferred.

Understanding of HMH business structure and Domestic Sales Operations reporting and sales crediting.]]>http://careers.hmhco.com/job/Orlando-Sales-Operations-Database-Manager-Job-FL-32801/2660064/266006426600642013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Sr. Financial Analyst
Published Division/Department: Corporate Finance/Accounting
Requisition #: 5996
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

The Senior Financial Analyst will be responsible for supporting the budgeting, forecasting, long-range planning and reporting requirements of HMH.
Specific duties will include: support of internal/external monthly reporting needs, variance and flux analysis,
financial modeling, and ad-hoc analysis to provide decision support for senior leadership.
On a quarterly basis, the Senior Financial Analyst will be involved in coordinating and consolidating the financial forecasts and on an annual basis, will help coordinate and consolidate the budget.
The Senior Financial Analyst will also be involved with the long-range planning process, including coordination, modeling and compiling presentations.

25% - Support of internal/external reporting needs with variance and flux analysis
25% - Quarterly forecasting and annual budget – coordination, consolidating and reporting
25% - Support of long-range planning process / modeling
25% - Ad-hoc requests / analysis and support for executive presentations

Requirements:
Strict attention to detail and intensity around consistently delivering high quality outputs
Understanding of variance analysis and financial performance monitoring
Ability to concisely summarize the results of financial analysis, explain the meaning and implication in varying levels of detail depending on the audience
Strong analytical, business partnering skills with a high degree of accuracy and ability to meet deadlines
* Ability to manage multiple priorities in a fast-paced, deadline-driven environment
* Advanced skills in MS Excel (pivot tables, vlookups, modeling) and PowerPoint, and proficiency in Word and Access
* Strong written and verbal communication skills
* Ability to think outside of the box and challenge the status quo

Required Education/Experience
3-7 years of financial experience focusing on budgeting, forecasting, long-range planning, modeling, analysis, reporting/scorecards and presentations
Bachelor’s Degree in Accounting or Finance
Preferred: Experience with SAP R3, SAP BW, SAP BPC, financial planning and reporting solutions]]>http://careers.hmhco.com/job/Orlando-Sr_-Financial-Analyst-Job-FL-32801/2649818/264981826498182013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Application Developer/Analyst
Published Division/Department: Global Supply Chain
Requisition #: 5917
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

The key objective for the Supply Chain Technology and Analytics developer / analyst is to support the HMH Global Supply Chain (GSC) organization in the development and maintenance of databases, applications, reporting and analytical research. You will serve as a technology expert to the GSC organization, and the position will be focused on developing and maintaining the systems that help run the GSC organization. This is an IT-centric role that resides within GSC.Primary Accountabilities
* Develop and maintain databases/applications/reports that support the GSC organization
* Coordinate and create monthly KPI reporting and analysis
* Implement and train employees on new applications and reports
* Work closely with IT to ensure the GSC data and knowledge management strategies are in line with the guidelines provided by IT
* Understand the various processes and work streams throughout GSC in order to help provide an overall technological strategy
* Troubleshoot reporting issues and clearly communicate issues
* Learn new technologies and skills
Core CompetenciesTechnical (Required)
* Familiarity with and ability to use the key components of SQL Server: Database Engine, Integration Services, Analysis Services, Reporting Services
* Knowledge of a .NET programming language – C# preferred, VB acceptable
* Knowledge of SQL – advanced T-SQL skills preferred
* Knowledge of Microsoft Office Suite is required – Excel, PowerPoint, Outlook
* Ability to architect, create, and maintain database environments
* Ability to analyze data and gather meaningful conclusions
* Ability and willingness to learn and become proficient with GSC processes
Technical (Preferred)
* SAP R/3 (Master Data, MRP, BW) knowledge / experience
* SAP BW query creation knowledge / experience
* Familiarity with business intelligence concepts and tools
* Supply chain knowledge / experience
Communication & Teamwork
* Maintain frequent contact with disparate parts of organization in order to serve as a subject matter expert on all things data and technology
* Actively support team and work well in a team environment
* Balance multiple tasks at once and reprioritize as needed
* Sort through ambiguity and work in sometimes undefined roles
* Present complex analytical issues in a clear, easy-to-understand format
* Communicate openly and professionally with coworkers

Requirements Technical (Required)
* Familiarity with and ability to use the key components of SQL Server: Database Engine, Integration Services, Analysis Services, Reporting Services
* Knowledge of a .NET programming language – C# preferred, VB acceptable
* Knowledge of SQL – advanced T-SQL skills preferred
* Knowledge of Microsoft Office Suite is required – Excel, PowerPoint, Outlook
* Ability to architect, create, and maintain database environments
* Ability to analyze data and gather meaningful conclusions
* Ability and willingness to learn and become proficient with GSC processes
Technical (Preferred)
* SAP R/3 (Master Data, MRP, BW) knowledge / experience
* SAP BW query creation knowledge / experience
* Familiarity with business intelligence concepts and tools
* Supply chain knowledge / experience]]>http://careers.hmhco.com/job/Orlando-Application-DeveloperAnalyst-Job-FL-32801/2592380/259238025923802013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Sr Financial Analyst - Sales Operations
Published Division/Department: Sales Operations
Requisition #: 5833
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

Under general supervision, the Sr. Financial Analyst performs complex budgeting and accounting functions; conducts financial, statistical, and analytical studies; prepares and assists in the preparation of financial reports, statements, and analyses according to prescribed guidelines; performs related duties as required. This position will support multiple Sales Operations groups in the Domestic Sales organization.

Supervisory Responsibilities: None; provides assistance and guidance to other staff assigned to business units within supported business vertical

Duties and Responsibilities:
Accounting
Performs complex accounting functions for business units
Coordinate, prepare and review month-end closing process, accounting entries and documents
Perform periodic review of financial reports and verify accuracy

Budgeting
Develop annual budgets - coordinates the development, implementation and control of budgets by preparing, balancing, compiling, and entering budget data
Create quarterly forecasts
Perform statistical analysis of revenue and expense versus budgets
Monitor and evaluate budgets and forecasts
Communications and Technical Support
Maintain communication with internal clients regarding financial matters
Provide information and technical support in the development and revision of processes

Financial Reporting
Assist in managing the Division's financial and sales reporting functions
Preparing overall divisional sales and product reports
Assist in the month-end close process
Perform variance analysis
Create and maintain statistical reports
Provide ad hoc reports and analysis for various managers as requested
Develop new reports as necessary to improve divisional efficiency
Plan and monitor timelines to meet strict deadlines in reporting as required

Research and Data Analysis
Identify key trends impacting revenue, expense and EBITDA
Research and analyze financial data for internal clients
Create, organize, and maintain files related to sales and commission reporting using database and spreadsheet programs
Retrieve and organize data into required reporting formats
Collect, retrieve and organize data to identify financial discrepancies and resolve issues
Recommend solutions and ensure corrections or changes are implemented properly.

Potential projects
Development of business process models for use in managing selling aspects of business
Measuring sales efficacy
Developing robust pipeline reporting process and analysis framework
Customer profiling
Commission modeling
Analysis of sales implementations

Requirements:
Systems/Applications Knowledge Required
Microsoft Excel (highly skilled)
Microsoft Access (skilled, including reporting)
SAP R/3, Business Warehouse
Preferred
Crystal Reports
Salesforce.com
Business Objects Explorer (or similar)

Experience and Education Required
BS in Business, Finance or Accounting
3-5 years related work experience
Knowledge of GAAP
Understanding of control models
Broad understanding of business requirements
Professional Consulting Services knowledge
Experience building budgets and forecasts
Strong interpersonal skills - ability to work with business leadersacross the enterprise
Strong quantitative skills

Preferred
CPA a plus
MBA a plus
Familiarity with financial applications
Familiarity with financial modeling tools
Publishing Industry knowledge
Technical Accounting knowledge
Business Process analysis and design
Assist in the month-end close process
Perform variance analysis
Create and maintain statistical reports
Provide ad hoc reports and analysis for various managers as requested
Develop new reports as necessary to improve divisional efficiency
Plan and monitor timelines to meet strict deadlines in reporting as require

HMH is an equal opportunity, affirmative action employer m/f/d/v and member of e-Verify.

J2W:CB Exp. 06/03/13
*LI-CT1]]>http://careers.hmhco.com/job/Orlando-Sr-Financial-Analyst-Sales-Operations-Job-FL-32801/2565058/256505825650582013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Manager, Financial Planning and Analysis
Published Division/Department: Corporate Finance/Accounting
Requisition #: 5869
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Finance

The Manager will be responsible for supporting the budgeting, forecasting, and reporting requirements of HMH. Specific duties will include: overseeing $500M of total company operating expenses and related monthly close processes, forecasting/supporting the HMH corporate operations groups, supervision of headcount and other reporting needs, ad-hoc analysis to provide decision support for senior leadership, and managing/developing one direct report. The Manager will also be involved with the long-range planning and other corporate finance processes.

PRIMARY ACCOUNTABILITIES:
- Overseeing total company operating expenses / monthly close processes
- Forecasting/supporting the corporate operations groups
- Supervision of headcount and other reporting needs
- Ad-hoc requests / analysis and executive support
- Support of long-range planning and other corporate finance processes
- Managing /developing direct report
Requirements

SKILLS/COMPETENCIES REQUIRED:
• Ability to manage staff effectively
• Strong written and verbal communication skills
• Experience with interacting and communicating with senior leadership
• Strict attention to detail and intensity around consistently delivering high quality outputs
• Experience with variance analysis and financial performance monitoring
• Ability to concisely summarize the results of financial analysis, explain the meaning and implication in varying levels of detail depending on the audience
• Strong analytical, business partnering skills with a high degree of accuracy and ability to meet deadlines
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Advanced skills in MS Excel (pivot tables, vlookups, modeling) and PowerPoint, and proficiency in Word and Access
• Ability to think outside of the box and challenge the status quo

EDUCATION AND EXPERIENCE
Required:
• 10+ years of financial experience focusing on budgeting, forecasting & monthly closes processes, long-range planning, modeling, analysis, reporting/scorecards and presentations
• Bachelor's Degree in Accounting or Finance

Preferred:
• MBA in Finance or Accounting, CPA
• Experience with SAP R3, SAP BW, SAP BPC, financial planning and reporting solutions

HMH is an equal opportunity/affirmative action employer m/f/d/f and member of e-Verify.

*LI-CT1

J2W: CB Exp 04/14/13]]>http://careers.hmhco.com/job/Orlando-Manager%2C-Financial-Planning-and-Analysis-Job-FL-32801/2575435/257543525754352013-07-18Houghton Mifflin HarcourtFinancefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Information Design Lead
Published Division/Department: Digital Content Development
Requisition #: 5837
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Editorial

As an Information Design Lead at Houghton Mifflin Harcourt (HMH), you will play a key role in defining the information design and architecture for print-to-digital products and new digital content, which includes defining the structures, granularity, and labeling of all K-12 instructional elements in a digital environment. The main aspects of the Information Design role are:
- Research customer and internal stakeholder needs for the organization and digital display of print-to-digital components and new digital instruction, activities, and learning objects
- Analyze existing instructional information from developed components and define new instructional data as needed to best determine hierarchical instructional access points
- Develop specific instructional labels as needed that fit currently accepted schemas and new schemas as they are developed.
- Develop full program content and structural metadata with the assistance of vendors or contractors, ensuring that metadata rule-sets are followed
- Ensure user-facing metadata meets HMH text and language standards so it is clear and meaningful for our users
- Along with other members of the Information Design team, engage a broad range of stakeholders to ensure information design and architecture development plans and implications are agreed and understood across functional teams, such as Program Management and Publishing Technologies

Working with the Information Design Manager, this role may also support content development teams in reviewing metadata schema needs based on up-coming programs and recommending enhancements to schemas structures.

Considerations include:
- Participate in cross-functional discussion about metadata development.
- Develop documentation with clear recommendations for go-forward metadata strategies.
- Develop and execute training for team members and others as new metadata schemas are adopted.

* Collaborate with Editorial, Marketing, Program Management, and other teams to define high-level project requirements.
* Work with Editorial team to capture and represent curriculum architecture for HMH products. This should reflect the organization and structure of lessons, assessments, practice activities, and supporting resources.
* In consultation with Platform Architecture team and other Information Design team members, define and update product metadata schemas.
* Carry out necessary tasks to optimally onboard selected information design vendors, including developing vendor ‘kits’ for development and delivering training.
* Develop, analyze, and review curricular standard correlations.
* Work with all areas of product design and development: Program Management, Project Management, Learning Design, Engineering and QA to ensure on time, on budget and agreed quality is achieved in the assigned discipline areas.
* Perform information design reviews as required on digital products, such as, platform UI, interactive textbooks, online assessments, and interactive digital content
* Work with the Information Design Manager to ensure that capacity planning is completed for all assigned projects.
Produce status reports for manager/supervisor that accurately describes current status of project deliverables.

Requirements:
Essential

Bachelor’s degree or equivalent in English or a related field

Proven ability to use information architecture strategies: identifying logical relationships and organizational principles for semantic content and, from this, to defining “rules” that can be applied to deploy the content in a database or platform.

Excellent writing, copyediting, and proofreading skills, with attention to detail

Practical experience working with vendors, including engagement, onboarding, and managing performance

Proven experience collaborating with cross-functional teams

Excellent communication and organization skills

Very good decision-making and problem-solving skills

Self-motivated, able to work and communicate effectively with a variety of technical and creative individuals

Proven ability to meet deadlines regularly and to highlight risks at early stages

Proficient in Microsoft Office, especially Excel and Word

Highly Desirable

Experience developing digital learning solutions for the K-12 market

Well versed in topics related to information architecture, user-centered design, curriculum development, information science

Experience in creating or inputting into the development artifacts such as, wireframes, process flows, flow charts, schematics, functional requirements, user scenarios, personas, use cases, and content matrices

Ability to write and edit storyboards for interactive learning products that meet target learning objectives and specified learner requirements

Experience working on an Editorial team developing K-12 educational materials

Experience defining specific and measurable learning objectives

Experience designing user and information flows, as well as supporting documentation]]>http://careers.hmhco.com/job/Orlando-Information-Design-Lead-Job-FL-32801/2540345/254034525403452013-07-18Houghton Mifflin HarcourtEditorialfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Supply Planner
Published Division/Department: Global Supply Chain
Requisition #: 5780
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

As a Houghton Mifflin Supply Planner, you will be responsible translating the forecast information provided by the Demand Planner into a supply plan that ensures operational and financial success for the company. The Supply Planner plans inventory quantities for a variety of classroom products, including textbooks and teacher supporting materials in a non-manufacturing environment.
The Supply Planner acts as a focal point in the planning and procurement of one of Houghton Mifflin’s many key product lines. The Supply Planner may work with Buyers to establish the supply plan.

Specific Responsibilities:
- Coordinate with Demand Planning, Portfolio and the Sales teams to ensure the supply plan meets each region’s sales requirements.
- Partner with Demand Planning, Portfolio and the Sales teams on new product launches to ensure correct launch quantities and timing and smooth product transitions.
- Analyze weekly MRP reports including target inventory level thresholds, taking appropriate action where necessary.
- Analyze large product offerings and backorders on a daily basis. Identify problem areas, working with the appropriate functional groups and driving a resolution to completion.
- Improve product planning processes. Identify improvement opportunities, marshal resources, and drive projects to completion to achieve measurable benefits.

Requirements:
Requirements:
- 1-3 years of Operations experience, including Supply Planning, preferably in the publishing industry.
- Must have a working knowledge of world class supply chain practices, combined with strong analytical capabilities and business acumen.
- Must possess a strong working knowledge of MRP I and its related attributes (BOMS, Items attributes and effective dates).
- Excellent verbal and written communication skills required; strong team player.
- BS / BA in business related field preferred.
- SAP R/3 / BW experience preferred.
- APICS certification preferred

Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.

J2W:CB Exp. 05/17/13

*LI-CT1]]>http://careers.hmhco.com/job/Orlando-Supply-Planner-Job-FL-32801/2544918/254491825449182013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Vice President, Customer Experience
Published Division/Department: Global Supply Chain
Requisition #: 5528
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Customer Service / Client Care

Directly responsible for the full capability, functionality and performance of the customer service function ensuring a customer centric approach to dealing with customers; implements practices to reduce costs and improve service quality in the full spectrum of customer touch-points; performs duties associated with creating and implementing the strategies of the customer service function making customer service a competitive advantage over our competition.

PRIMARY ACCOUNTABILITIES:
Strategic Planning
• Develop relationship and interface with external and internal customers in an effort to understand the needs of each group. Based on needs, develops and implements new strategies to provide the desired level of service to stakeholders continuously improving customer experiences.

Continuous Improvement
• Directs initiatives, driving stakeholder and or cross-functional collaboration to insure high quality decisions and results are achieved. Leads change management efforts to insure a state of continuous improvement in customer service operations. Researches, evaluates and recommends outsource solutions in an effort to reduce operating expenses without sacrificing service levels.

Customer Service Operations
• Leads strategy and implementation of all customer service functional areas, including order entry and order management; reporting, measures and metrics; product knowledge and training; Order to Cash processes; and Key Accounts and Customer Relations.

People management, leadership and management development
• Lead, develop and retain a leadership team providing coaching and developmental opportunities that continuously build both individual and team capabilities.

• Other duties and projects as assigned
Requirements

SKILLS/COMPETENCIES REQUIRED:
University degree in Business or related field
15 years of Customer Service leadership experience
5 years Experience in supply chain technology/processes such as APO, SAP R/3, JIT, ERP
15 years people management and leadership
Ability to travel

HMH is an equal opportunity, affirmative action employer m/f/d/v and member of e-Verify.

J2W:CB Exp. 02/12/13]]>http://careers.hmhco.com/job/Orlando-Vice-President%2C-Customer-Experience-Job-FL-32801/2373514/237351423735142013-07-18Houghton Mifflin HarcourtCustomer Service / Client Carefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Customer Service Rep
Published Division/Department: Global Supply Chain
Requisition #: 5703
State/Province/County: Florida
City: Orlando
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Customer Service / Client Care

Provide customer service support and information to external and internal customers including, Sales Force, corporate departments, and other business unit employees, that meets or exceeds expectations. Provide a positive customer experience that will promote future business through courteous, accurate, and prompt responses to inquiries. Daily responsibilities will include processing orders, providing status to orders, providing quotes, and providing product information. Communicate order status or other items such as backorders, substitutions, pricing, discounts and product compatibility issues to customers. May be responsible for processing customer return authorizations.Ideal candidate will have exceptional customer service skills as well as the ability to make decisions with minimal supervision, handle a high volume of incoming calls, emails and paperwork. In addition, the ability to multi-task and work in a team environment is critical. Excellent oral and written communications skills, good analytical and problem solving skills, and excellent computer skills are needed as well as strong organizational skills and the ability to prioritize workload. Must be willing to work a considerable amount of overtime. Required: H.S. diploma. 2 years previous Customer Service or related experience Preferred: College degree. SAP experience preferred. Bilingual is a plus!

Requirements
* Strong Customer Service skills, demonstrated through previous experience
* Knowledge of and experience with SAP R3
* Ability to quickly learn internet based applications
* Ability to learn the assigned HMH product lines
* Attention to detail
* Strong analytical capabilities
* Problem Solving Skills
* Skilled in multi-tasking
* Basic Word and Excel Skills
* Strong Written and Verbal Communication
* Flexible and able to commit to working overtime (when required)
* Schedule will range from 8:30am thru 9:00pm Monday thru Saturday

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

J2W:CB Exp. 06/18/13]]>http://careers.hmhco.com/job/Orlando-Customer-Service-Rep-Job-FL-32801/2463708/246370824637082013-07-18Houghton Mifflin HarcourtCustomer Service / Client Carefull-timeUSDstarting0BSOrlando, FL, USPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5840
State/Province/County: Florida
City: Miami
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
*
Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors' activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.

*
Strategically plans sales calls by outlined objectives and action steps.

*
Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.

*
Responds to customers’ requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;

*
Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.

* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
*
This position requires a Bachelor's Degree (Master's desirable)

*
Sales experience preferred with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable

*
The ability to lift up to 60 pounds

*
Proficient in MS Office and Sales Management Software

*
Requires heavy travel - driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/Miami-Account-Executive-Job-FL-33010/2565057/256505725650572013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSMiami, FL, USPublished Job Title: Clinical Measurement Consultant
Published Division/Department: Riverside Publishing
Requisition #: 5709
State/Province/County: Ohio
City: Cincinnati
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

This position is reponsible for selling to and providing workshops for school pyschologists, special education, and early childhood personnel.

* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* Master's in school psychology required/doctorate preferred.
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/Cincinnati-Clinical-Measurement-Consultant-Job-OH-45201/2463705/246370524637052013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSCincinnati, OH, USPublished Job Title: Warehouseperson II
Published Division/Department: Global Supply Chain
Requisition #: 5643
State/Province/County: Indiana
City: Indianapolis
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Other

Responsible for accurately performing warehouse activities related to the receiving, storing, and shipping of product wile maintaining company standards in safety, security, and productivity. These activities could require the regular use of powered material handling equipment, radio frequency devices, or computer systems.
Requirements

Ability to follow standardized procedures, verbal and written instructions. Must be able to read, count accurately, do simple math and write legibly. Must be capable of sitting, standing and walking for extended periods of time. Ability to lift/move/carry objects weighing up to 45 lbs. Must be able to work in a team environment and exhibit immediate response and cooperation. Must be able to work overtime and be very dependable. WRC (Workforce Readiness Credential) preferred.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.]]>http://careers.hmhco.com/job/Indianapolis-Warehouseperson-II-Job-IN-46201/2450155/245015524501552013-07-18Houghton Mifflin HarcourtOtherfull-timeUSDstarting0BSIndianapolis, IN, USPublished Job Title: Warehouseperson II
Published Division/Department: Global Supply Chain
Requisition #: 5678
State/Province/County: Indiana
City: Indianapolis
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Distribution

Please Note: This position is Temp to Hire

Responsible for accurately performing warehouse activities related to the receiving, storing, and shipping of product while maintaining company standards in safety, security, quality, and productivity. These activities could require the regular use of powered material handling equipment, radio frequency devices, or computer systems.

Requirements:
Work schedule will be first shift, however candidates must be flexible in the hours they work. High School diploma or GED equivalency required. Ability to follow standardized procedures, verbal and written instructions. Must be able to read, count accurately, do simple math and write legibly. Must be capable of sitting, standing and walking for extended periods of time. Must have and maintain good attendance and be able to work with minimum supervision. Ability to lift/move/carry objects weighing up to 50lbs. Must be able to work from variable heights while wearing a safety harness. Must be able to work in a team environment and exhibit immediate response and cooperation. Must be able to work overtime and be very dependable. Basic understanding of mechanical systems previous forklift experience preferred. Workforce Readiness Credential (WRC) preferred.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

J2W:CB Exp. 06/13/13]]>http://careers.hmhco.com/job/Indianapolis-Warehouseperson-II-Job-IN-46201/2453851/245385124538512013-07-18Houghton Mifflin HarcourtDistributionfull-timeUSDstarting0BSIndianapolis, IN, USPublished Job Title: Warehouseperson II
Published Division/Department: Global Supply Chain
Requisition #: 5677
State/Province/County: Indiana
City: Indianapolis
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Other

Please Note: This position is Temp to Hire

Responsible for accurately performing warehouse activities related to the receiving, storing, and shipping of product wile maintaining company standards in safety, security, and productivity. These activities could require the regular use of powered material handling equipment, radio frequency devices, or computer systems.

Requirements:
Work schedule will be first shift,however candidates must be flexible in the hours they work. High School diploma or GED equivalency required. Ability to follow standardized procedures, verbal and written instructions. Must be able to read, count accurately, do simple math and write legibly. Must be capable of sitting, standing and walking for extended periods of time. Must have and maintain good attendance and be able to work with minimum supervision. Ability to lift/move/carry objects weighing up to 50lbs. Must be able to work from variable heights while wearing a safety harness. Must be able to work in a team environment and exhibit immediate response and cooperation. Must be able to work overtime and be very dependable. Basic understanding of mechanical systems previous forklift experience preferred. Workforce Readiness Credential (WRC) preferred.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

J2W:CB Exp. 06/13/13]]>http://careers.hmhco.com/job/Indianapolis-Warehouseperson-II-Job-IN-46201/2453852/245385224538522013-07-18Houghton Mifflin HarcourtOtherfull-timeUSDstarting0BSIndianapolis, IN, USPublished Job Title: Reading/Language Arts Per Diem Curriculum Specialist
Published Division/Department: US Sales
Requisition #: 5841
State/Province/County: Indiana
City: Indianapolis
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide PART TIME, product presentations to customers on an as needed basis. Individuals in this role will provide professional presentations, product implementations, and in-service training to customers. Ideal candidates hold BA/BS in Education and will offer expertise in elementary, middle school and/or high school in the following subjects:

* Reading/Language Arts

Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 05/31/13]]>http://careers.hmhco.com/job/Indianapolis-ReadingLanguage-Arts-Per-Diem-Curriculum-Specialist-Job-IN-46201/2544920/254492025449202013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSIndianapolis, IN, USPublished Job Title: Warehouseperson II
Published Division/Department: Global Supply Chain
Requisition #: 5948
State/Province/County: Indiana
City: Indianapolis
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Distribution

TEMP TO HIRE

Responsible for accurately performing warehouse activities related to the receiving, storing, and shipping of product wile maintaining company standards in safety, security, and productivity. These activities could require the regular use of powered material handling equipment, radio frequency devices, or computer systems.

Requirements:
TEMP TO HIRE

Work schedule will be first shift,however candidates must be flexible in the hours they work. High School diploma or GED equivalency required. Ability to follow standardized procedures, verbal and written instructions. Must be able to read, count accurately, do simple math and write legibly. Must be capable of sitting, standing and walking for extended periods of time. Must have and maintain good attendance and be able to work with minimum supervision. Ability to lift/move/carry objects weighing up to 50lbs. Must be able to work from variable heights while wearing a safety harness. Must be able to work in a team environment and exhibit immediate response and cooperation. Must be able to work overtime and be very dependable. Basic understanding of mechanical systems previous forklift experience preferred. Workforce Readiness Credential (WRC) preferred.Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.]]>http://careers.hmhco.com/job/Indianapolis-Warehouseperson-II-Job-IN-46201/2611512/261151226115122013-07-18Houghton Mifflin HarcourtDistributionfull-timeUSDstarting0BSIndianapolis, IN, USPublished Job Title: Warehouseperson II
Published Division/Department: Global Supply Chain
Requisition #: 5916
State/Province/County: Indiana
City: Indianapolis
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Distribution

Responsible for accurately performing warehouse activities related to the receiving, storing, and shipping of product wile maintaining company standards in safety, security, and productivity. These activities could require the regular use of powered material handling equipment, radio frequency devices, or computer systems.

Requirements Work schedule will be first shift,however candidates must be flexible in the hours they work. High School diploma or GED equivalency required. Ability to follow standardized procedures, verbal and written instructions. Must be able to read, count accurately, do simple math and write legibly. Must be capable of sitting, standing and walking for extended periods of time. Must have and maintain good attendance and be able to work with minimum supervision. Ability to lift/move/carry objects weighing up to 50lbs. Must be able to work from variable heights while wearing a safety harness. Must be able to work in a team environment and exhibit immediate response and cooperation. Must be able to work overtime and be very dependable. Basic understanding of mechanical systems previous forklift experience preferred. Workforce Readiness Credential (WRC) preferred.Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.]]>http://careers.hmhco.com/job/Indianapolis-Warehouseperson-II-Job-IN-46201/2609387/260938726093872013-07-18Houghton Mifflin HarcourtDistributionfull-timeUSDstarting0BSIndianapolis, IN, USPublished Job Title: Per Diem Account Executive
Published Division/Department: US Sales
Requisition #: 5535
State/Province/County: Michigan
City: Grand Rapids
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide part time support to the Account Executive in his or her territory. This includes making and holding appointments with school personnel, attending and working state and regional exhibits, helping sales personnel with various field projects, and possibly working evening dinner functions. Campus level sales and inservice presentations will also be required. Product and presentation training will be provided. Ideal candidates hold BA/BS in Education and will offer expertise in elementary or secondary language arts/reading/Math/Science/Social Studies instruction.
Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.

J2W:CB Exp. 03/22/13]]>http://careers.hmhco.com/job/Grand-Rapids-Per-Diem-Account-Executive-Job-MI-49501/2376379/237637923763792013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSGrand Rapids, MI, USPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5877
State/Province/County: Minnesota
City: Minneapolis
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* Sales experience preferred with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/Minneapolis-Account-Executive-Job-MN-55401/2575434/257543425754342013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSMinneapolis, MN, USPublished Job Title: Contract Manager
Published Division/Department: Riverside Publishing
Requisition #: 5761
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Contract Management

The Contract Manager is the core project lead in these areas: Contracts, Intellectual Property rights/protections/compliance, Risk Management, Corporate Compliance, technology and accessibility rights, Proposal and Bid reviews, Human Resources, Business Partner and Vendor relationships, Product Safety, International relationships (Distributor, Translations and Adaptations),and Permissions Granting.

Requirements
* Bachelors degree, associates degree or certificate program in paralegal studies
* Several years paralegal experience, preferably in the Publishing industry
* Well-versed in Intellectual Property transactions
* Relevant computer knowledge and experience
* Possess strong analytical, organizational and communication skills
* Ability to work effectively under pressure]]>http://careers.hmhco.com/job/Rolling-Meadows-Contract-Manager-Job-IL-60008/2549633/254963325496332013-07-18Houghton Mifflin HarcourtContract Managementfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Content Consultant for English/Language Arts
Published Division/Department: Riverside Publishing
Requisition #: 5919
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: None
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Editorial

Riverside, a division of Houghton Mifflin Harcourt, seeks subject matter experts specializing in K-12 education for English Language Arts and Reading.

Duties:
1. Writing assessment items
2. Reviewing and revising assessment items and passages
3. Building formative and summative assessments
4. Aligning assessment items to standards and other attributes

Requirements:
Requirements Required Education:
BA/BS in a liberal arts field (e.g., English) from an accredited four-year university
Required Skills:
Recent teaching experience to the Common Core State Standards

Expert knowledge of subject matter

Experience teaching and/or writing assessment materials to the Common Core State Standards

Excellent editorial skills

Ability to communicate clearly and effectively in spoken and written form

Ability to effectively manage timelines and competing priorities

Proficiency in MS Office tools (Word, Excel)

Preferred Education, Experience and Skills:
3 or more years of teaching and/or curriculum experience]]>http://careers.hmhco.com/job/Rolling-Meadows-Content-Consultant-for-EnglishLanguage-Arts-Job-IL-60008/2592379/259237925923792013-07-18Houghton Mifflin HarcourtEditorialfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Sales Enablement Analytics Manager (home based, location open)
Published Division/Department: US Sales
Requisition #: 5896
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development
- Identify, Design, Extract, Analyze and Report on a wide range of HMH performance metrics to demonstrate return on investment from Sales Enablement investment and Business Process Improvement.
- Collaborate with the Senior Director of Sales Enablement, the Senior Director of Digital Architecture, the Director of Enablement Delivery, the Directors of eLearning, and the SVP of Sales Enablement to identify priorities and processes for driving a data-driven culture across the HMH sales organization. Champion the integration and capture of relevant leading and lagging performance analytics in all Sales Enablement projects from design to deployment to final monetization.
- Maintain continual collaboration and coordination with HMH Sales Management and Sales Operations and Finance to insure Sales Enablement analytics become part of the way HMH monitors, empowers, and coaches all sales associates to high performance and reduced time to revenue.
- Identify learning requirements related to enablement analytics and promote continuous improvement in use of metrics to drive HMH success. Collaborate effectively with Sales Enablement Communications, HMH Corporate Communications and Marketing to ensure timely, complete and dynamic messaging is enabling the sales force.
- Serve as the Subject Matter Expert for the Sales Enablement team on the use of Salesforce.com, SAP/BW and other HMH financial and performance management systems. Provide analytics support to the Salesforce Constituent Group, the Salesforce Field Advisory Board, the Sales Advisory Council and Sales Leadership as required.

Requirements:
Understanding of the HMH solution sales environment and value propositions

High proficiency with, and certification in (where appropriate) the use of Salesforce.com, Cloud9, SAP/BW, and Microsoft Excel, Word and Access

Ability to identify the linkage between sales behaviors and their underlying metrics

Proven track record of meeting and exceeding project goals with exceptional record keeping and attention to detail.

Ability to perform root cause and correlation analysis as they relate to sales processes and performance and to coach sales leaders in using analytics to drive HMH business success

Knowledge of and experience in supporting sales leadership to achieve outstanding business results

Understanding of territory, account, opportunity and time management best practices in a complex revenue generating environment.

Ability to collaborate within and across functional areas including HMH senior leadership.

Strong communication skills in writing and presentation.

Required:

Bachelor’s degree

Certification in Microsoft Office skills including Excel, PowerPoint and Access

5+ years in using metrics in a sales support environment to drive sales performance

3+ years using Salesforce.com or comparable CRM

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/Rolling-Meadows-Sales-Enablement-Analytics-Manager-%28home-based%2C-location-open%29-Job-IL-60008/2585555/258555525855552013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: VP Research
Published Division/Department: Riverside Publishing
Requisition #: 5809
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Research

This individual will be responsible for leading and overseeing the Research and Measurement Services Department. This position oversees all Educational, Clinical and State testing and applied psychometric research to support Riverside’s publishing and test development needs.

Provide leadership for the Research and Measurement Services department. Supervise over 15 measurement staff. Provide guidance and oversight for the development and design of major projects for particular programs, instruments, and materials published by Riverside. Provide mentoring and guidance for research, development, and customer support staff as needed.

Guide the development and maintenance of Riverside’s expertise in particular research, measurement, and statistical areas. Help ensure that Riverside is a leader in measurement research, methods and theory.

Effectively communicate and actively support Marketing and Sales activities by participating in responses to proposals, conferences and professional meetings. Oversee the preparation of written product descriptions and materials to ensure psychometric accuracy and overall quality. Communicate realistic expectations for products and timelines.

Work effectively with other RPC departments, state department and clients, either external or internal, to provide the research and psychometric support of Riverside products and services.

Responsible for providing research services to our clients in support of Riverside’s products as well as Research/Consulting services to clients.

Establish a presence in the various professional communities such as research, measurement, psychometrics, counseling, guidance, or statistics. Whenever possible, hold leadership positions in professional organizations, present new research findings, and/or publish findings and methods in professional journals.

Requirements:
Thorough knowledge of educational and clinical assessment including: norm referenced testing, criterion referenced testing, psychometric theory, and applied psychometrics including scaling, equating, and psychometric problem solving.

Strong project management/supervisory and decision-making skills. The ability to set direction, make commitments and then manage consistently. Excellent organizational and communication skills. Ability to manage multiple tasks/projects simultaneously, anticipate and solve problems and develop solutions for customers. Strong Internet and Computer skills.

Must possess a Doctorate in Educational Measurement or closely related field. 10 or more years experience in educational testing, assessment, psychometrics, and/or measurement.

5 years of management experience preferred.

*LI-CT1]]>http://careers.hmhco.com/job/Rolling-Meadows-VP-Research-Job-IL-60008/2544911/254491125449112013-07-18Houghton Mifflin HarcourtResearchfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Business Desk Specialist - Proposal Coord
Published Division/Department: Sales Operations
Requisition #: 5796
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

JOB TITLE: Business Desk Specialist

TITLE REPORTING TO: Business Desk Manager

OVERALL RESPONSIBILITY: Describes the overall role that a potential incumbent be responsible for. Generally discusses a high level description of the responsibilities and reporting structure surrounding the title.

The Business Desk (BD) Specialist coordinates drafting state and/or local bid paperwork in accordance with defined bid process and state/local regulations. The BD Specialist coordinates drafting list of submission samples that may be required as part of the bid process. The BD Specialist is responsible for monitoring daily subscription reports that detail RFP’s or Invitation to Bid opportunities, as well as any necessary registration in order to access these opportunities. The BD Specialist must have a basic understanding of the bid process, as well as with HMH policies and procedures.

PRIMARY ACCOUNTABILITIES

The BD Specialist completes assigned activities to contribute to successful submission of bid and/or proposal, as well as other materials for assigned opportunities. Assigned activities may include: creating draft of bid and/or submission pack BOMs, utilizing approved product, pricing and gratis information, requesting Form B & Form M warranties, and coordinating the collection of other documents or materials required for a bid proposal.

The BD Specialist will monitor daily bid service subscriptions to identify RFP or other sales opportunities for review by Business Desk Manager.

The BD Specialist will assist with researching any internal or external customer questions regarding contract terms or pricing conditions.

Coordinates preparation and assembly of proposal materials to ensure the accurate and timely delivery to the customer. Assigned activities may include working with copy center for production, burning electronic copies of response, printing and collating of proposal materials, etc.), and maintaining computerized and hard-copy files of propos.

Assist with final execution of contract documents, recording of contract terms in company databases, i.e, SAP, and archival of executed contracts according to company policy.

Other projects as assigned

Requirements:
SKILLS/COMPETENCIES REQUIRED

These skills should outline the necessary abilities that would be required to perform the job. Be sure to include only skills that correlate directly to the job. For example, an expertise in excel or MS word would not be necessary for a role that would not require any computer usage.

BD Specialist has a basic understanding of contract law. Ability to organize, prioritize tasks and meet deadlines. B&C Specialist knows when to escalate potential problems.

EDUCATION & EXPERIENCE

Required: Similar to the skills/competencies section, ensure that the education & experience match the job the employee is going to be performing. For Example, an entry level position would not require a Master’s Degree.

Bachelors Degree

1-4 years of experience working with RFP, state and/or local bids and resulting contracts. Preferred: Elements that are still directly related to the job but could be taught or are not critical to the decision of which incumbent to hire. APMP or PMP certification, helpful.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/Rolling-Meadows-Business-Desk-Specialist-Proposal-Coord-Job-IL-60008/2525730/252573025257302013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Clinical Measurement Consultant
Published Division/Department: Riverside Publishing
Requisition #: 5364
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

This position is reponsible for selling to and providing workshops for school pyschologists, special education, and early childhood personnel.

* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* Master's in school psychology required/doctorate preferred.
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/Rolling-Meadows-Clinical-Measurement-Consultant-Job-IL-60008/2354757/235475723547572013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Freelance Writers
Published Division/Department: Riverside Publishing
Requisition #: 5802
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: None
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Editorial

Riverside, a division of Houghton Mifflin Harcourt, seeks experienced freelance assessment writers specializing in middle school and high school levels (6-12) for English Language Arts and Reading.

Duties:
1. Passage writing
2. Passage finding
3. Item writing
4. Alignment of assessment items to standards and item attributes

Requirements Required Education:
BA/BS in a liberal arts field (e.g., English) from an accredited four-year university

Required Experience
Minimum of 2 years teaching experience within grades 6-12

Required Skills:
Expert knowledge of subject matter
Experience teaching and/or writing assessment materials to the Common Core State Standards
Ability to communicate clearly and effectively in spoken and written form
Ability to effectively manage timelines and competing priorities
Proficiency in MS Office tools (Word, Excel)

Preferred Education, Experience and Skills:
5 or more years of teaching and/or curriculum experience within 6-12
2 years of professional passage and/or item writing
Proven ability to write passages and/or items addressing the rigor required by the Common Core State Standards

Application Process:
DO NOT APPLY ON-LINE. Please submit resume and cover letter outlining relevant experience to: Development@hmhco.com. Documents should be Microsoft Word or .pdf files. Include the following in the subject line: RPC Freelance Job "subject" (example: RPC Freelance Job ELA)

J2W:CB Exp. 04/28/13]]>http://careers.hmhco.com/job/Rolling-Meadows-Freelance-Writers-Job-IL-60008/2509282/250928225092822013-07-18Houghton Mifflin HarcourtEditorialfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Director of Clinical Assessment Development
Published Division/Department: Riverside Publishing
Requisition #: 5627
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Product Development

This position is responsible for management activities including staff management & author/customer relationships; comprehensive, long-range publishing planning including proposal development; and the overall content and quality of published products associated with a broad range of Group and Custom assessment instruments. Works collaboratively with authors and internal team in product planning, test design, standardization planning, designing studies and reviews, and all activities necessary to develop tests to meet professional and industry standards. Responsible for planning and managing project schedules and budgets. This position works closely with authors, department heads, school districts, state Departments of Education and other departments within Riverside.
Requirements

Required:

5 years successful project management of large, complex projects; 2 to 5 years staff management; K-12 test publishing experience; Doctorate in Psychology or related degree is required.

Preferred: PhD in Psychology (e.g., School, Clinical, or Counseling) or Educational Measurement. Strong background in statistics, measurement, and test design.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal

Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13

*LI-CT1]]>http://careers.hmhco.com/job/Rolling-Meadows-Dir-Clinical-Job-IL-60008/2487373/248737324873732013-07-18Houghton Mifflin HarcourtProduct Developmentfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Test Development Specialist
Published Division/Department: Riverside Publishing
Requisition #: 5631
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Product Development

Riverside Publishing, one of the nation’s leading educational assessment companies, has an opportunity for a mathematics Content Development Specialists to provide content area, curriculum and instruction, and assessment expertise in the design and development of high-stakes custom educational assessment and formative assessment materials. Will also be responsible for the creation, review, and revision of test items and/or passages (even in mathematics); alignment of items to state curricula; training and supervision of freelance and vendor personnel; conceptualization, construction, and review of test forms; and interaction with state departments of education and their appointees and committees. There are opportunities for career growth and advancement, and on-the-job training will be provided.

Requirements:
Content expertise in mathematics and possibly more content areas (e.g., ELA, science, social studies)

Expertise in industry standards for assessment quality, especially in technical requirements for items and tests

Expertise in assessment development processes for custom and shelf products

Ability to collaborate extensively with peers to accomplish goals

Experience in instructional design and delivery of training

Ability to develop creative solutions to solve resource and schedule challenges

EDUCATION & EXPERIENCE

Required:

BS or BA in relevant field (e.g., ELA, Math, Science, Social Studies, and/or Education).

Minimum of 3 years teaching experience and/or experience as an Associate Test Development Specialist.

Preferred:

MS or MA in relevant field (e.g., ELA, Math, Science, Social Studies, and/or Education).

Minimum of 5 years of K-5 classroom teaching experience.

Minimum of 1 year of educational assessment experience.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1]]>http://careers.hmhco.com/job/Rolling-Meadows-Test-Development-Specialist-Job-IL-60008/2487374/248737424873742013-07-18Houghton Mifflin HarcourtProduct Developmentfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Content Consultant
Published Division/Department: Riverside Publishing
Requisition #: 5799
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: None
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Editorial

Riverside, a division of Houghton Mifflin Harcourt, seeks subject matter experts specializing in K-12 education for English Language Arts and Reading.

Duties:
1. Writing assessment items
2. Reviewing and revising assessment items and passages
3. Building formative and summative assessments
4. Aligning assessment items to standards and other attributes

Requirements Requirements Required Education:
BA/BS in a liberal arts field (e.g., English) from an accredited four-year university
Required Skills:
Recent teaching experience to the Common Core State StandardsExpert knowledge of subject matter
Experience teaching and/or writing assessment materials to the Common Core State Standards

Excellent editorial skills
Ability to communicate clearly and effectively in spoken and written form
Ability to effectively manage timelines and competing priorities
Proficiency in MS Office tools (Word, Excel)

Preferred Education, Experience and Skills:
3 or more years of teaching and/or curriculum experience

Application Process:
DO NOT APPLY ON-LINE. Please submit resume and cover letter outlining relevant experience to: Development@hmhco.com. Documents should be Microsoft Word or .pdf files. Include the following in the subject line: “Subject Matter Expert ELA”

J2W:CB Exp. 05/09/13]]>http://careers.hmhco.com/job/Rolling-Meadows-Freelance-Writers-Job-IL-60008/2509286/250928625092862013-07-18Houghton Mifflin HarcourtEditorialfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Sales Associate - Sales Support
Published Division/Department: Sales Operations
Requisition #: 5905
State/Province/County: Illinois
City: Rolling Meadows
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Sales Support Representative (SSR) Tier I Support

Reports To Supervisor, Sales Support

Department/Division K12, Adult Ed, & Adjacent Markets

Purpose of the Role:

Provide professional, courteous, timely, and efficient support to sales representatives, per diems, consultants, district managers, regional vice presidents and vice presidents, and customers at all times. Answer inbound calls. Maintain product and system knowledge.

Job Responsibilities:

-Assist with or create cost proposals within 24-48 hour time frame.

-Process, monitor, and track Samples, Pilots, & Gratis orders and communicate status updates/progress to sales reps.

-Handle inbound calls from reps; assist customers with general product inquiries as directed by AEs; monitor rep calls when rep is not available.

-Escalate appropriate issues to Tier II representatives or supervisors when necessary.

-Maintain Product & System Knowledge of SFDC, SAP, Sales Central, and Customer Care.

-Have extensive knowledge of K12 and familiarity with Adult Ed and Adjacent Markets product; attend product training to enhance job performance.

-Communicate with the sales representatives and regional vice presidents to problem solve, troubleshoot, facilitate, and coordinate sales related activities.

-Perform other assignments in accordance with company policy and legal requirements as assigned by supervisor or lead.

Requirements:
Core Competencies: (Required Behaviors and Key Principles)

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Approaches change or newness positively – Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior – Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Building Customer Loyalty

Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Establishes good interpersonal relationships – Helps people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Clarifies the current situation

Asks questions to determine needs; listens carefully; provides appropriate information; summarizes to check understanding.

Confirms satisfaction

Asks questions to check for satisfaction; commits to follow-through, if appropriate; thanks customer.

Takes the "HEAT"

Handles upset customers by hearing the customer out, empathizing, apologizing, and taking personal responsibility for resolving customer problems / issues.

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Adjusts to the audience

Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.

Ensures understanding

Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.

Comprehends communication from others

Attends to messages from others; correctly interprets messages and responds appropriately.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Identifies opportunities - Reviews processes to determine any gaps between current outputs and expected requirements.

Determines causes - Identifies conditions that contribute to gaps or key variances; explores relationships between conditions and outcomes; distinguishes causes from symptoms and identifies primary causes.

Implements improvements - Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

Contributing to Team Success

Actively participates as a member of a team to move the team toward the completion of goals.

Facilitates goal accomplishment - Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.

Involves others – Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents.

Models commitment - Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

Managing Work (includes Time Management)

Effectively manages one's time and resources to ensure that work is completed efficiently.

Prioritizes - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Schedules - Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Leverages resources - Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.

Quality Orientation

Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Follows procedures - Accurately and carefully follows established procedures for completing work tasks; Ensures high-quality output; vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects; initiates action to correct quality problems or notifies others of quality issues as appropriate.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Understands technical terminology and developments - Knows how and when to apply a technical skill or procedure; Performs complex tasks in area of expertise.

Requirements: Educational requirements, years of experience and any physical requirements.

3-5 years general office experience required.

High School or GED required; AA/BS/BA degree preferred.

Proficient in MS Office (Word and Excel)

Excellent oral and written communication and customer service skills required.

Sales Force.com and SAP experience highly preferred.

Must thrive in a fast-paced, results-oriented, collaborative environment.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 06/21/13]]>http://careers.hmhco.com/job/Rolling-Meadows-Sales-Associate-Sales-Support-Job-IL-60008/2597445/259744525974452013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSRolling Meadows, IL, USPublished Job Title: Customer Service Representative
Published Division/Department: Global Supply Chain
Requisition #: 5962
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: None
Position Type: Full Time - Temporary
Shift: 1st Shift
Interest Category: Customer Service / Client Care

Provide customer service support and information to external and internal customers including, Sales Force, corporate departments, and other business unit employees, that meets or exceeds expectations.

Provide a positive customer experience that will promote future business through courteous, accurate, and prompt responses to inquiries.

Daily responsibilities will include processing orders, providing status to orders, providing quotes, and providing product information.

Communicate order status or other items such as backorders, substitutions, pricing, discounts and product compatibility issues to customers.

May be responsible for processing customer return authorizations.

Ideal candidate will have exceptional customer service skills as well as the ability to make decisions with minimal supervision, handle a high volume of incoming calls, emails and paperwork.

In addition, the ability to multi-task and work in a team environment is critical.

Excellent oral and written communications skills, good analytical and problem solving skills, and excellent computer skills are needed as well as strong organizational skills and the ability to prioritize workload.

Must be willing to work a considerable amount of overtime.

Required: H.S. diploma. 2 years previous Customer Service or related experience Preferred: College degree. SAP experience preferred. Bilingual is a plus!

Requirements
* Strong Customer Service skills, demonstrated through previous experience
* Knowledge of and experience with SAP R3
* Ability to quickly learn internet based applications
* Ability to learn the assigned HMH product lines
* Attention to detail
* Strong analytical capabilities
* Problem Solving Skills
* Skilled in multi-tasking
* Basic Word and Excel Skills
* Strong Written and Verbal Communication
* Flexible and able to commit to working overtime (when required)
* Schedule will range from 8:30am thru 9:00pm Monday thru Saturday

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

J2W:CB Exp. 05/18/13]]>http://careers.hmhco.com/job/Geneva-Customer-Service-Representative-Job-IL-60134/2630198/263019826301982013-07-18Houghton Mifflin HarcourtCustomer Service / Client Carefull-timeUSDstarting0BSGeneva, IL, USPublished Job Title: Online Training & Events Coor.
Published Division/Department: Sales Operations
Requisition #: 5947
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Purpose of the Role: The Regional Per Diem Manager is responsible for managing and promoting strategic use of HMH K-12 per diems in sales activities. The manager interacts with CSPS and Regional management to identify utilization strategy and collaborate with the Strategic Field Support team for effective execution. The position is responsible for recruiting contingent labor talent, articulating product and performance training plans, interacting with account executives to target activity, and evaluating performance. Additionally, the manager is responsible for acquiring feedback from sales concerning per diem strengths/areas for improvement and constructing recommendations for increasing effectiveness of per diems in driving revenue.

Job Responsibilities:

Manages per diems in the field
- Responsible for managing K-12 Per Diems within assigned region to support revenue goals
- Supervise, train, and coach per diems on product, competitive sales presentations, implementations, and delivery tools
- Schedule per diem services based on established guidelines and needs
- Identifies key barriers/core problems and applies problem-solving skills in order to deal creatively with complex situations
- Collaborates with sales team to ensure per diem contributions meets needs
- Conducts analysis of activities to identify effective use models of select per diems and makes recommendations for leveraging expertise in other field related areas.
- Interacts with Per Diem Coordinators to onboard per diems, forecast tiered spend, and evaluate weekly stats
- Serves on HMH Per Diem Central (website) oversite committee
- Other duties as assigned

Core Competencies:

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Key Actions:

Tries to understand changes

Actively seeks information about new work situations; strives to understand the rationale and implications for changes in work responsibilities or environment

Approaches change or newness positively

Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior

Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Building Strategic Work Relationships

Developing and using collaborative relationships to facilitate the accomplishment of work goals.

Key Actions:

Seeks opportunities

Proactively tries to build effective working relationships with other people.

Clarifies the current situation

Probes for and provides information to clarify situations.

Develops others' and own ideas

Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand.

Subordinates personal goals

Places higher priority on team or organization goals than on own goals.

Facilitates agreement

Gains agreement from partners to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions.

Uses Key Principles

Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Key Actions:

Organizes the communication

Clarifies purpose and importance; stresses major points; follows a logical sequence.

Maintains audience attention

Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection.

Adjusts to the audience

Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.

Ensures understanding

Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.

Adheres to accepted conventions

Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used.

Comprehends communication from others

Attends to messages from others; correctly interprets messages and responds appropriately.

Decision Making

Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Key Actions:

Identifies issues, problems, and opportunities

Recognizes issues, problems, or opportunities and determines whether action is needed.

Gathers information

Identifies the need for and collects information to better understand issues, problems, and opportunities.

Interprets information

Integrates information from a variety of sources; detects trends, associations, and cause-effect relationships.

Generates alternatives

Creates relevant options for addressing problems / opportunities and achieving desired outcomes.

Chooses appropriate action

Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option.

Commits to action

Implements decisions or initiates action within a reasonable time.

Involves others

Includes others in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

Coaching

Providing timely guidance and feedback to help others strengthen specific knowledge / skill areas needed to accomplish a task or solve a problem.

Clarifies the current situation

Clarifies expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding.

Explains and demonstrates

Provides instruction, positive models, and opportunities for observation in order to help others develop skills; encourages questions to ensure understanding.

Provides feedback and reinforcement

Gives timely, appropriate feedback on performance; reinforces efforts and progress.

Uses Key Principles

Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Marshaling Resources

Mobilizing available internal and external resources to achieve sales and organizational goals; proactively negotiating for and accessing resources outside one's immediate domain when necessary; preparing internal and external partners to promote sales objectives.

Establishes resource priorities

Identifies more critical and less critical resources consistent with sales and organizational goals.

Determines needed resources

Generates options for accessing and using available resources; evaluates and selects alternatives, considering sales priorities, resource availability, and costs versus rewards.

Accesses resources

Negotiates for and accesses resources for critical sales activities; coordinates with internal and external partners.

Prepares sales partners

Provides instruction and guidance to prepare internal and external partners for sales activities and to strengthen their ability to promote sales objectives.

Planning and Organizing

Establishing courses of action for self and others to ensure that work is completed efficiently.

Key Actions:

Prioritizes

Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate.

Determines tasks and resources

Determines project / assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed.

Schedules

Allocates appropriate amounts of time for completing own and others' work; avoids scheduling conflicts; develops timelines and milestones.

Leverages resources

Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners.

Stays focused

Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Key Actions:
- Understands technical terminology and developments.
- Knows how to apply a technical skill or procedure.
- Knows when to apply a technical skill or procedure.
- Performs complex tasks in area of expertise.

Requirements:
Requirements:
- Bachelor's Degree
- Experience with contingent work force populations
- Experience in sales, preferably in publishing
- Prior supervisory experience highly desirable
- Experience with online presentation tools i.e. WebEx.
- Proficient in MS Office suite, Outlook, etc.
- Ability to travel extensively. This position has irregular work hours and requires overnight stays and extensive travel requirements.
- Possesses a compelling “track record” of accomplishing successful, complex assignments]]>http://careers.hmhco.com/job/Geneva-Online-Training-&-Events-Coor_-Job-IL-60134/2660065/266006526600652013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSGeneva, IL, USPublished Job Title: SAP Reporting Specialist
Published Division/Department: Global Supply Chain
Requisition #: 5691
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

·
Act as a Master Data expert for the Centralized Master Data Team in either Material or Customer. Possesses an understanding and knowledge of SAP Master Data and their impact on the business units. Understands the relationship between products, customers and other integrated functions within SAP. Works with key divisional users to identify new requirements for Master Data and implement such requirements. Possess ability to create and maintain aspects of Master Data Records including, but not limited to, Customers, Materials, Bills of Material and Manufacturing Specifications. Possesses excellent communications skills. Establishes an excellent working relationship with the business units.Understands the expected service level commitments for the business unit and their requirement to meet and/or exceed the divisional expectation.
1

Creates and maintains Materials/ Bills of Materials/Customers for the business units based on information provided by the business unit, verifying that the appropriate information is supplied for input into SAP. Understands each Business unit’s process and can make recommendation or provide support to other team members as needed.

* Create materials/customers, and Bill of Materials in SAP based on information provided by the division. Reviewing the information for completeness and accuracy based on the business requirement/process.
* Accurately reflect the appropriate product or customer information in Master Data Record.
* Perform MASS update functions on the Master Data Record based on business requirements.
* Offers guidance and support to team members in determining appropriate actions to be taken by the team or business units
* Uses Winshuttle or other automated functionality when appropriate.

2

Applies knowledge and understanding of divisional requirements appropriately in SAP.

* Understands the Impacts of Master Data throughout the organization
* Raises issues and risks to appropriate team members relating to Master Data and impacts in other areas of the business
* Works with business units and appropriate team members to resolve Master Data issues in an efficient and timely manner
* Assists in testing change requests affecting master data

3

Generate existing reports as required via SAP R/3 and Business Warehouse

* Reviews the Master Data Record created/updated for completeness and accuracy based on the business requirement/process and initial request

4

Assist in documentation of process internal to Master Data Organization as well as assist with documentation of inputs/outputs to Master Data Organization

* Assist in creating templates to be used for data requests
* Assist in creating process documentation for process and make recommendation for improvements

Requirements:
5 years publishing, inventory planning, manufacturing or SAP Master data experience

Microsoft applications (Word – Excel) & analytical computer skills.

Excellent written and verbal communication skills.

Excellent analytical skills.

Configuration and application knowledge of SAP Material Master.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 06/18/13]]>http://careers.hmhco.com/job/Geneva-Master-Data-Specialist-Job-IL-60134/2473217/247321724732172013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSGeneva, IL, USPublished Job Title: Inside Sales Associate
Published Division/Department: US Sales
Requisition #: 5815
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Inside Sales Associate

Reports To Inside Sales Manager

Department/Division Inside Sales and Sales Support

Purpose of the Role: Fulfill ongoing need for higher level sales support, particularly in the area of customer communication and sales strategy. Take direct inbound calls from customers and make outbound sales prospecting and sales development calls. Take a lead role as point person when a territory becomes vacant, coordinating resources with regional administrators, sales support, customer experience, inside sales and sales management to maintain seamless customer support and sales activity.

Job Responsibilities:

· Proactive collaboration with Field and Inside Sales Account Executives to support joint territory plan.

· Strategically plans sales calls with direction from Account Executives.

· Provide strategic customer coverage in vacant territories taking inbound phone calls and emails and responding to customer needs.

· Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;

· Provides timely and complete information needed for consultants and inside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.

· Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product;

· Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

· Effectively manages sample budget.

Core Competencies: (Required Behaviors)

Expanding and Advancing Opportunities

Engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers' cues; articulating and promoting a path forward.

· Follows customers' cues - Continually takes customers' pulse to understand where they are coming

· from and where they are emotionally; attends closely to customers' questions and comments to make sure all parties are attuned; quickly picks up on and responds to emotional cues; manages the conversation by adapting own interaction style and approach to others' emotional states.

· Advances the sale - Builds agreement on outcomes and actions to advance the sale; suggests

· meetings with others who can influence buying decisions; persists in requesting the desired outcome, where appropriate; closes the sale at a well-suited time.

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

· Establishes relationships - Connects easily with new people; puts others at ease and gains personal acceptance.

· Helps others have personal win - Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

· Reinforces others' self-worth - Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

· Shows can be trusted

· Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Sustaining Customer Satisfaction

Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

· Clarifies customer interests - Gains full understanding of customers' wants, desires, problems, concerns, satisfactions, and expectations by seeking or confirming information and opinions during the implementation of sales contracts and throughout the relationship.

· Resolves customer issues

· Responds quickly to resolve customer problems and concerns; keeps customers informed and provides feedback on actions taken; initiates appropriate actions based upon customer or team input.

· Manages customer expectations

· Avoids unreasonable commitments and works to meet or exceed customer expectations to mutual benefit.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

· Relishes learning - Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

· Assimilates information quickly - Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

· Welcomes feedback - Seeks and readily accepts feedback on own performance; uses feedback

· constructively to improve knowledge, skills, and behaviors.

· Applies knowledge or skill - Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Requirements:
· This position requires a Bachelor’s Degree (Master’s desirable)

· Some sales or customer service experience desired

· Proficient in MS Office and Sales Management Software]]>http://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2576701/257670125767012013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSGeneva, IL, USPublished Job Title: Inside Sales Associate
Published Division/Department: US Sales
Requisition #: 5816
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Inside Sales Associate

Reports To Inside Sales Manager

Department/Division Inside Sales and Sales Support

Purpose of the Role: Fulfill ongoing need for higher level sales support, particularly in the area of customer communication and sales strategy. Take direct inbound calls from customers and make outbound sales prospecting and sales development calls. Take a lead role as point person when a territory becomes vacant, coordinating resources with regional administrators, sales support, customer experience, inside sales and sales management to maintain seamless customer support and sales activity.

Job Responsibilities:

· Proactive collaboration with Field and Inside Sales Account Executives to support joint territory plan.

· Strategically plans sales calls with direction from Account Executives.

· Provide strategic customer coverage in vacant territories taking inbound phone calls and emails and responding to customer needs.

· Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;

· Provides timely and complete information needed for consultants and inside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.

· Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product;

· Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

· Effectively manages sample budget.

Core Competencies: (Required Behaviors)

Expanding and Advancing Opportunities

Engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers' cues; articulating and promoting a path forward.

· Follows customers' cues - Continually takes customers' pulse to understand where they are coming

· from and where they are emotionally; attends closely to customers' questions and comments to make sure all parties are attuned; quickly picks up on and responds to emotional cues; manages the conversation by adapting own interaction style and approach to others' emotional states.

· Advances the sale - Builds agreement on outcomes and actions to advance the sale; suggests

· meetings with others who can influence buying decisions; persists in requesting the desired outcome, where appropriate; closes the sale at a well-suited time.

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

· Establishes relationships - Connects easily with new people; puts others at ease and gains personal acceptance.

· Helps others have personal win - Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

· Reinforces others' self-worth - Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

· Shows can be trusted

· Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Sustaining Customer Satisfaction

Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

· Clarifies customer interests - Gains full understanding of customers' wants, desires, problems, concerns, satisfactions, and expectations by seeking or confirming information and opinions during the implementation of sales contracts and throughout the relationship.

· Resolves customer issues

· Responds quickly to resolve customer problems and concerns; keeps customers informed and provides feedback on actions taken; initiates appropriate actions based upon customer or team input.

· Manages customer expectations

· Avoids unreasonable commitments and works to meet or exceed customer expectations to mutual benefit.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

· Relishes learning - Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

· Assimilates information quickly - Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

· Welcomes feedback - Seeks and readily accepts feedback on own performance; uses feedback

· constructively to improve knowledge, skills, and behaviors.

· Applies knowledge or skill - Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Requirements:
· This position requires a Bachelor’s Degree (Master’s desirable)

· Some sales or customer service experience desired

· Proficient in MS Office and Sales Management Software]]>http://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2576703/257670325767032013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSGeneva, IL, USPublished Job Title: Inside Sales Associate
Published Division/Department: US Sales
Requisition #: 5817
State/Province/County: Illinois
City: Geneva
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Inside Sales Associate

Reports To Inside Sales Manager

Department/Division Inside Sales and Sales Support

Purpose of the Role: Fulfill ongoing need for higher level sales support, particularly in the area of customer communication and sales strategy. Take direct inbound calls from customers and make outbound sales prospecting and sales development calls. Take a lead role as point person when a territory becomes vacant, coordinating resources with regional administrators, sales support, customer experience, inside sales and sales management to maintain seamless customer support and sales activity.

Job Responsibilities:

· Proactive collaboration with Field and Inside Sales Account Executives to support joint territory plan.

· Strategically plans sales calls with direction from Account Executives.

· Provide strategic customer coverage in vacant territories taking inbound phone calls and emails and responding to customer needs.

· Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;

· Provides timely and complete information needed for consultants and inside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.

· Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product;

· Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

· Effectively manages sample budget.

Core Competencies: (Required Behaviors)

Expanding and Advancing Opportunities

Engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers' cues; articulating and promoting a path forward.

· Follows customers' cues - Continually takes customers' pulse to understand where they are coming

· from and where they are emotionally; attends closely to customers' questions and comments to make sure all parties are attuned; quickly picks up on and responds to emotional cues; manages the conversation by adapting own interaction style and approach to others' emotional states.

· Advances the sale - Builds agreement on outcomes and actions to advance the sale; suggests

· meetings with others who can influence buying decisions; persists in requesting the desired outcome, where appropriate; closes the sale at a well-suited time.

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

· Establishes relationships - Connects easily with new people; puts others at ease and gains personal acceptance.

· Helps others have personal win - Recognizes and supports others' personal stake in business objectives; helps promote others' agendas that are consistent with the sales objectives; acts as a collaborative partner.

· Reinforces others' self-worth - Treats people with dignity, respect, and fairness; sincerely compliments others' contributions; redirects the discussion when others' esteem is threatened; shows empathy and understanding in response to stated concerns; avoids minimizing or ignoring others' feelings; offers assurances about issues of concern.

· Shows can be trusted

· Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.

Sustaining Customer Satisfaction

Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

· Clarifies customer interests - Gains full understanding of customers' wants, desires, problems, concerns, satisfactions, and expectations by seeking or confirming information and opinions during the implementation of sales contracts and throughout the relationship.

· Resolves customer issues

· Responds quickly to resolve customer problems and concerns; keeps customers informed and provides feedback on actions taken; initiates appropriate actions based upon customer or team input.

· Manages customer expectations

· Avoids unreasonable commitments and works to meet or exceed customer expectations to mutual benefit.

Active Learning

Demonstrating zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

· Relishes learning - Shows inquisitiveness and eagerness to gain sales- or business-related knowledge; scans the environment for formal and informal experiences that can provide new skills, behaviors, and / or knowledge; proactively makes time for these key experiences.

· Assimilates information quickly - Readily absorbs and comprehends new information from formal and informal learning experiences; quickly sizes up new situations or information and isolates the most important elements.

· Welcomes feedback - Seeks and readily accepts feedback on own performance; uses feedback

· constructively to improve knowledge, skills, and behaviors.

· Applies knowledge or skill - Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error.

Requirements:
· This position requires a Bachelor’s Degree (Master’s desirable)

· Some sales or customer service experience desired

· Proficient in MS Office and Sales Management Software

*LI-CT1

J2W:CB Exp. 05/31/13]]>http://careers.hmhco.com/job/Geneva-Inside-Sales-Associate-Job-IL-60134/2567234/256723425672342013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSGeneva, IL, USPublished Job Title: Application Developer/Analyst
Published Division/Department: Global Supply Chain
Requisition #: 5834
State/Province/County: Illinois
City: Evanston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Supply Chain

The key objective for the Supply Chain Technology and Analytics developer / analyst is to support the HMH Global Supply Chain (GSC) organization in the development and maintenance of databases, applications, reporting and analytical research. You will serve as a technology expert to the GSC organization, and the position will be focused on developing and maintaining the systems that help run the GSC organization. This is an IT-centric role that resides within GSC.Primary Accountabilities
* Develop and maintain databases/applications/reports that support the GSC organization
* Coordinate and create monthly KPI reporting and analysis
* Implement and train employees on new applications and reports
* Work closely with IT to ensure the GSC data and knowledge management strategies are in line with the guidelines provided by IT
* Understand the various processes and work streams throughout GSC in order to help provide an overall technological strategy
* Troubleshoot reporting issues and clearly communicate issues
* Learn new technologies and skills
Core CompetenciesTechnical (Required)
* Familiarity with and ability to use the key components of SQL Server: Database Engine, Integration Services, Analysis Services, Reporting Services
* Knowledge of a .NET programming language – C# preferred, VB acceptable
* Knowledge of SQL – advanced T-SQL skills preferred
* Knowledge of Microsoft Office Suite is required – Excel, PowerPoint, Outlook
* Ability to architect, create, and maintain database environments
* Ability to analyze data and gather meaningful conclusions
* Ability and willingness to learn and become proficient with GSC processes
Technical (Preferred)
* SAP R/3 (Master Data, MRP, BW) knowledge / experience
* SAP BW query creation knowledge / experience
* Familiarity with business intelligence concepts and tools
* Supply chain knowledge / experience
Communication & Teamwork
* Maintain frequent contact with disparate parts of organization in order to serve as a subject matter expert on all things data and technology
* Actively support team and work well in a team environment
* Balance multiple tasks at once and reprioritize as needed
* Sort through ambiguity and work in sometimes undefined roles
* Present complex analytical issues in a clear, easy-to-understand format
* Communicate openly and professionally with coworkers

Requirements Technical (Required)
* Familiarity with and ability to use the key components of SQL Server: Database Engine, Integration Services, Analysis Services, Reporting Services
* Knowledge of a .NET programming language – C# preferred, VB acceptable
* Knowledge of SQL – advanced T-SQL skills preferred
* Knowledge of Microsoft Office Suite is required – Excel, PowerPoint, Outlook
* Ability to architect, create, and maintain database environments
* Ability to analyze data and gather meaningful conclusions
* Ability and willingness to learn and become proficient with GSC processes
Technical (Preferred)
* SAP R/3 (Master Data, MRP, BW) knowledge / experience
* SAP BW query creation knowledge / experience
* Familiarity with business intelligence concepts and tools
* Supply chain knowledge / experience

J2W:CB Exp. 05/19/13]]>http://careers.hmhco.com/job/Evanston-Application-DeveloperAnalyst-Job-IL-60201/2547252/254725225472522013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSEvanston, IL, USPublished Job Title: Intern -
Published Division/Department: Global Supply Chain
Requisition #: 5550
State/Province/County: Illinois
City: Evanston
Country: United States
Percentage of Travel: None
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Supply Chain

The Supply Chain Technologies and Analytics department is responsible for providing business analysis and technology solutions for the Global Supply Chain organization at Houghton Mifflin Harourt. The Department serves as subject matter expertise on technology related to GSC and is responsible for driving many GSC initiatives.

This Internship role will be primarily focused on reporting and data analysis. The role will span many different types of work, including:

· Data mart maintenance

· Forecasting and inventory planning maintenance

· Fill rate performance measurement

· Overall business performance measurement

Requirements:
Requirements:

· Pursuing a Bachelor’s degree Global Supply Chain, Business, Computer Science or a related field.

· Strong Excel and data analysis skills.

· Previous general office or corporate experience a plus.

· Interest in technology driven business solutions.

· Ability to communicate effectively in written and verbal communications.

· Proficient knowledge of Microsoft Office applications

· Exposure or experience to SAP, Chrystal Reports, etc. a plus.

· Exposure or experience to .NET language (preferably C#) a plus.]]>http://careers.hmhco.com/job/Evanston-Intern-Job-IL-60201/2414122/241412224141222013-07-18Houghton Mifflin HarcourtSupply Chainfull-timeUSDstarting0BSEvanston, IL, USPublished Job Title: Sales Operations Database Manager
Published Division/Department: Sales Operations
Requisition #: 5959
State/Province/County: Illinois
City: Evanston
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Sales Operations Database Manager

Reports To Senior Director Sales Operations

Department/Division Sales Operations

Purpose of the Role: Develop, implement and maintain SOAR (Sales Operations Analysis and Reporting) tool. Develop database and user interface for HMH domestic revenue and sales data for Sales Operations teams and Field Sales. Implement the tool by providing system documentation, standardized table maintenance, and applicable training. Maintain the table interfaces, data integrity, and reconciliations. Lead the on-going improvement and upgrade processes.

Job Responsibilities:

• Develop HMH database and implement SOAR. Continue the development of standard HMH domestic Sales Operations reporting database. Incorporate product and channel reporting. Develop processes for automated sales crediting in the database.

• Provide standard documentation of SOAR interfaces and table maintenance. Develop standard cadence for table maintenance as well as form-based user interfaces for maintenance.

• Assist in training of Sales Operations team and Field Sales. Ongoing training provided as needed.

• Maintain table interfaces as well as table update procedures. Provide functional upgrades and user friendly interfaces on an ad-hoc basis.

• Maintain system reconciliations to IPT and SAP.

Competencies: (Required Behaviors)

Customer Service/Orientation Strives to meet and exceed meeting internal and external client and stakeholder needs in a manner that provides satisfaction for the customer within the resources that can be made available. Ensures customer satisfaction is met by listening and assessing the customer’s needs and supports course corrections through data-driven measures. Demonstrates willingness to service customer needs even if not in a direct customer-facing position.

Cooperative Partnerships Willingly works in collaboration with one’s colleagues within own department and across HMH, developing positive, open working relationships in order to solve problems and to achieve business goals. Develops, nurtures and leverages relationships, both externally and internally, to accomplish results.

Effective Communication Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.

Excellence in Execution Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.

Developing People Encourages constructive feedback and a culture that provides opportunities for professional growth and development. Attracts, assesses, develops, motivates and retains a diverse workforce that drives results. Sets/supports direction based on potential, recognizes opportunities, champions ideas, and leads by example.

Strive for Performance Finds ways to succeed no matter what the challenge. Takes ownership of responsibilities and accepts constructive feedback as a challenge to improve results. Originates actions to influence events and to achieve goals. Evaluates, selects and employs various methods and strategies for solving problems and meeting objectives; self-directed. Understands and contributes to organizational goals at the enterprise, division, and department level.

Project Management Utilizes knowledge and skills in the planning, execution, and tracking of projects including allocating and managing resources, time, and budget. Engages stakeholders throughout the project life cycle to ensure project success and effective implementation.

Requirements:
Requirements:

Bachelor’s Degree in Finance or a related field.

Strong SQL, database management, and SAP skills.

Demonstrated experience building a database management reporting and analysis tool.

Project management skills required. PMP Certification a plus.

Strong familiarity with Riverside Pivot Table database structure and functionality preferred.

Understanding of HMH business structure and Domestic Sales Operations reporting and sales crediting.]]>http://careers.hmhco.com/job/Evanston-Sales-Operations-Database-Manager-Job-IL-60201/2627539/262753926275392013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSEvanston, IL, USPublished Job Title: Inside Account Executive
Published Division/Department: US Sales
Requisition #: 5921
State/Province/County: Illinois
City: Evanston
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Responsibilities: · Proactive collaboration with Field Sales Account Executive to develop and implement joint territory plan. Works with Field Team to effectively integrate Inside Sales campaigns and strategies to drive success in territory.· Develops account strategies and territory plans that address customer needs and issues while meeting assigned quotas; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; Utilizes all resources effectively.· Strategically plans sales calls by outlining objectives and action steps.· Reads the market, recognizes trends, and communicates that information to sales management · Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.· Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer; · Provides timely and complete information needed for consultants and inside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly. · Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; · Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.· Effectively manages sample budget.
Requirements Requirements: · This position requires a Bachelor’s Degree (Master’s desirable)· 3-5 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable· The ability to lift up to 60 pounds
- Proficient in MS Office and Sales Management Software

· Requires some travel – 20-30%

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 06/22/13]]>http://careers.hmhco.com/job/Evanston-Inside-Account-Executive-Job-IL-60201/2609388/260938826093882013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSEvanston, IL, USPublished Job Title: Sr. Product Manager-Intervention
Published Division/Department: Marketing Shared Services
Requisition #: 6028
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

The Senior Product Manager for Intervention is responsible for overseeing assigned aspects of the Intervention product line management with an emphasis on new product development, product line strategic growth/profitability, and life cycle management. Primary responsibilities include product line planning; guiding editorial and technology development of superior, differentiated product; advocating customer/sales needs in the product development process; guiding market research activities; developing strategic marketing plans and promotional materials/activities; and taking a portfolio view of life cycle management.

Additional responsibilities include participating in creation of business cases, product launch and maintenance activities, and competitive selling support. The Senior Product Manager should be well versed in the preK – 12 Intervention market preferably with emphasis in Special Education and Response to Intervention. Role requires print, assessment, and digital product development planning.

Product Planning & Product Development:

•Develop competitive marketing strategy for a multimillion dollar online education solution to meet revenue and profit goals.

•Identify new market and growth opportunities and develop solutions through business case process. Conduct ongoing market intelligence activities that yield develop deep customer insights and job-to-be-done to support new opportunity identification and business case development.

•Manage product planning and development activities for a solution in collaboration with product development teams.

•Create comprehensive market and business requirements for new solutions that satisfy customer needs and revenue/profit goals.

•Work across groups to identify potential authors, advisory board members, and pilot schools.

•Recommend and maintain partnerships and affiliations to enhance marketability of products/product line roadmap.

•Make recommendations for revisions of and extensions for existing solutions, including product customization, new components, and pricing models.

Product Life Cycle Management

•Analyze financial performance of an assigned product, including investment, revenue, and profitability

•Analyze and evaluate market performance and product positioning of an assigned product

•Benchmark performance of an assigned product against competition and market

•Implement tasks in the product launch and sunset process.

•Implement product maintenance plans and manage the phases and gates in the product life cycle

Marketing Strategy

•Develop go-to-market strategy for new product or solution.

•Set and monitor marketing objectives for Sales and Product Marketing to ensure successful performance of assigned product or solution.

•Partner with VP or Director to identify product positioning strategies. Partner with Product Marketing and Sales to ensure proper competitive positioning for product or solution.

Market Intelligence

•Research and report information about market trends, competitive issues and products, customer issues, and sales force needs to stakeholders as directed.

•Anticipate, monitor, and respond to competitive issues. Implement the development of strategic competitive information

•Serve as liaison between sales and editorial/technology on assigned product (s)

•Set goals for market research activities. Implement efficacy studies, user studies, and pilots

Business Analysis

•Analyze and use financial and profitability reports to manage product performance for assigned product(s) and recommend commercial tactics to ensure revenue and profit goals are achieved.

•Collect customer, sales history, market trend, implementation, and sampling data to inform product development and marketing planning

•Use quantitative data and qualitative analysis

•Implement pricing plans in line with product strategy.

Communication & Supervision

•Maintain strong, ongoing channels of communication with sales force, Marketing, Editorial, and other internal departments

•Supervise, but not directly manage, one or two staff members

Requirements Educational Qualification / Certification: Typically requires BS/BA in related discipline with approximately 10 years of related industry or functional experience; MBA or Masters preferred--preferably in the content area or in business management or marketing

Preferred experience: Experience in school psychology or special education administrative positions with specific responsibilities for overseeing intervention implementation.]]>http://careers.hmhco.com/job/Chicago-Sr_-Product-Manager-Intervention-Job-IL-60290/2660059/266005926600592013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: VP, Adoption Pre-Sales
Published Division/Department: US Sales
Requisition #: 6024
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Purpose of the Role: The Vice President, State Adoption Consulting Group primary responsibility is to provide oversight of a regionally deployed team of curriculum, content, technology and subject matter experts to support the field sales organization, both pre sale and post sale on assigned opportunities. The VP will directly manage a team of regional directors as well as personnel dedicated to technology support (pre and post sale) and adjacent markets. The VP will engage in large/key sales opportunities with key customers or in complex opportunities as the support lead for the field.

• Directly responsible for key account support strategy in assigned area• Responsible for managing Directors on account strategy, resourcing and effective, metric based deployment strategy in the area • Responsible for the development and deployment of Adjacent Market and Platform/technology teams/resources• Responsible for ensuring that all members of the team are well versed on HMH print and digital solutions and are able to articulate product and service strategies• Responsible for all aspects of supervising the Regional Directors, including: hiring, training, performance management, terminations, employee engagement and recognition. Responsible for workforce planning, employee development, rewards and recognition and fostering a team environment for the Area team.• Serves as senior advisor to SVP’s and DoS regarding all aspects of area growth and development needs• Work directly with the presentation development team to coordinate customization, messaging and allocation of assets relative to area requirements• Serves as strategic leader for pilot planning in the Area• Leads with Sales Enablement to coordinate CSG training and deployment of CSG resources to support field training• Act as liaison with Product Management and Product Marketing in the roll-out of new products which will be supported by CSG team.• Coordinate with SVP of Implementation and Shared Services on development and deployment of per diem organization to best support sales • Responsible for final sign off in selection process of all area personnel to ensure highly qualified candidates are selected• Effectively manages budget

Requirements Bachelor’s Degree in Education or related field Five or more years of sales management experience in the Publishing industry Fluency with sf.com, MS Office. Excellent written and oral presentation skills; and demonstrated excellent management skills. Strong organizational skills, high attention to detail and strong critical thinking skills. Ability to act independently, without daily oversight, and stay within stated boundaries.]]>http://careers.hmhco.com/job/Chicago-VP%2C-Adoption-Pre-Sales-Job-IL-60290/2653875/265387526538752013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Implementation Specialist
Published Division/Department: US Sales
Requisition #: 6023
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Implementation Specialists are responsible for the delivery of K-12 production implementation and service, as determined by manager. The Implementation Specialists have a broad understanding of many products, and specialize with content areas, by continuing to gain knowledge of a broader content and product line. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations is crucial. This position is accountable for effective sales presentations and implementations to current and potential customers in order to foster sales satisfaction and confidence in HMH products and to encourage their future use. Individuals are distinguished by their ability to consistently deliver effective and persuasive presentations, knowledge of what it takes to successfully implement a new program in the context of different size districts, knowledge of best practices in adult learning, coaching techniques, and ability to resonate with the customer as both a product and content expert. · Demonstrates understanding of assigned disciplines including core and supplemental products as well as technology associated with such products. · Works with Account Executives to understand client needs for effective launch of new programs;· Delivers effective solution-based sales and implementation presentations tailored to the client’s needs. · Works with National and Regional Content Specialists in the development of sales presentations and customizing, as necessary, to secure revenue.· Works with the region per diem managers to identify, train, and assign per diem staff into accounts who possess the requisite skill sets.· Manages work flow of support to accounts after a sale and actively seeks to drive additional product and service revenue through the value they bring;· Integrates fee-based services into customer proposals to formulate a long term plan for instructional improvement;· Drives utilization of electronic workshop evaluation system and utilizes that information to build effectiveness measures of staff and customer satisfaction;· Works collaboratively with district personnel and internal customers to develop use-based metrics that reflect student success. Positions success as a marketing tool for future sales;· Works to refine and to develop market, curriculum, and product knowledge by continuous engagement with customers that becomes integrated into all sales and implementation presentations;· Demonstrates extensive knowledge about curriculum issues and utilizes that information to build a foundation for effective communication with customers;· Demonstrates a depth of product knowledge in order to positioning product in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.· Utilizes knowledge of competitors’ products to enhance product positioning; serves as a resource for customers and colleagues when market or product information is needed; stays abreast of new developments in technology;· Collaborates in the development of Initial Program Overview and Beyond the Basics PD and supports per diems in their ability to deliver theses effectively. Ensures that all professional services build comprehensive product knowledge and effectively prepares teachers to use HMH programs. Customizes in-service training based on customer needs and prepares and delivers effective interactive workshops that reflect new and creative ideas relating to current issues and trends and provides stimulating ideas for teachers to take back to their classrooms;.· Provides timely feedback on activities conducted in a territory to the appropriate Sales Executive and manager; communicates information uncovered regarding customer needs to the sales rep and manager in order to capitalize on sales opportunities and position product effectively; communicates with customer before each scheduled in-service to determine needs in order to customize for the district; uses voicemail and e-mail appropriately and effectively; submits required reports in a timely manner.· Additional responsibilities may include assignments such as:§ District evaluation rubrics§ Recordings of sales presentations (internal and external use)§ Presentation/implementation development (content expertise)
Requirements This position requires a Bachelor’s Degree in Education or proficient experience with a focus on math, science, reading and/or langauage arts. Must be able to use MS Office Suite, and WebEx tools.This position has irregular work hours, requiring overnight trips and extensive travel - driving and air. Must be able to lift and move up to 50 lbs on a regular basis. Must have a valid driver's license and clear driving record.]]>http://careers.hmhco.com/job/Chicago-Implementation-Specialist-Job-IL-60290/2653879/265387926538792013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Bi-lingual Inside Sales Representative - LATAM
Published Division/Department: International Markets
Requisition #: 5797
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Department: International

Title: Inside Sales Representative

Reports to: Team Leader, International Inside Sales

Status: Permanent

Location: USA (Geneva or Florida)

The Opportunity

The Inside Sales Representative is accountable for the promotion and effective sales of Houghton Mifflin Harcourt Company products to International Schools within their assigned territory to achieve sales goals.

The Inside Sales Representative position is US based as part of a global team reporting to the Manager, International Inside Sales based in the US.

The role carries a monthly base salary, quarterly incentives and annual commission.

The Organization

Houghton Mifflin Harcourt's mission is changing people's lives by fostering passionate, curious, learners. Sixty million students in 120 countries depend on us for their education. HMH is the world's largest provider of pre-K-12 solutions. We collaborate with school districts, administrators, teachers, parents and students, providing interactive, results-driven learning. With origins dating back to 1832, HMH also publishes an extensive line of reference works and award-winning literature for adults and young readers.

Duties & Responsibilities

Advancing and Closing Sales:

* Meets sales goals by targeting and prioritizing accounts and activities (including but not limited to sales calls, sales presentations, marketing communication, and product promotion/complimentary samples) based upon likelihood of purchase and size of purchase
* Works with Sales Manager and Director of Sales and Marketing Operations to determine calendar to effectively sell products, to influence and uncover potential leads and follow up with customers.
* Understands issues and sets the agenda
* Influences adoption processes to position us for success
* Maintains adequate knowledge of each curriculum area to converse comfortably with customers and understand their needs, and to consult on products and resources that will help customers meet educational objectives;
* Analyses competitors' activities and adjusts appropriately
* Manages customer relationships to close sales.

Territory Management and Analysis:

* Works with Sales Manager to develop territory plans that uncover issues and address customer needs for educational materials and services;
* Identify key insiders in customer base.
* Demonstrates initiative, generates ideas, and proactively manages the territory
* Plans effective use and manages assigned budgets effectively.
* Anticipates trends
* Utilizes the right resources for the best results in the campaign;
* Builds and maintains extensive networks that helps to win adoptions

Collaboration

* Constantly monitors the market, recognizes trends, and communicates that information to the Sales Manager and Director of Sales and Marketing Operations;
* Utilizes regional and national resources effectively to meet overall campaign and strategy goals;
* Persuades the customer to become an advocate for our product
* Supports customers when market or product information is needed.
* Other duties as assigned.

Requirements:
Skills and Experience:

Essential:

* BA/BS degree required.
* 1 - 3 years prior sales experience preferable in an Inside Sales Model and/or teaching experience.
* Fluency in oral and written English, in addition to Spanish
* Strong interpersonal skills, as well as the ability to assimilate information rapidly.
* Strong analytical, organizational and planning skills are also required.
* Must demonstrate initiative and be self-motivated.
* Must have ability to present products effectively to small and large groups.
* Proficiency with technology and computer literacy required. Notably MS Desktop or equivalent; Collaborative tools i.e. Webex; CRM i.e. salesforce.com or equivalent.

Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employees]]>http://careers.hmhco.com/job/Chicago-Bi-lingual-Inside-Sales-Representative-LATAM-Job-IL-60290/2542787/254278725427872013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6059
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.]]>http://careers.hmhco.com/job/Chicago-Education-Professional-Services-Consultant-Job-IL-60290/2666310/266631026663102013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6108
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Chicago-Professional-Services-Project-Manager-Job-IL-60290/2666322/266632226663222013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6095
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Chicago-Senior-Education-Professional-Services-Consultant-Job-IL-60290/2666272/266627226662722013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6083
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Chicago-Professional-Services-Analyst-Job-IL-60290/2666285/266628526662852013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6071
State/Province/County: Illinois
City: Chicago
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Chicago-Professional-Services-Engineer-Job-IL-60290/2666291/266629126662912013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSChicago, IL, USPublished Job Title: Clinical Measurement Consultant
Published Division/Department: Riverside Publishing
Requisition #: 5707
State/Province/County: Missouri
City: St. Louis
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

This position is reponsible for selling to and providing workshops for school pyschologists, special education, and early childhood personnel.

* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customers requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* Master's in school psychology required/doctorate preferred.
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel. 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/27/13]]>http://careers.hmhco.com/job/St_-Louis-Clinical-Measurement-Consultant-Job-MO-63101/2463706/246370624637062013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSt. Louis, MO, USPublished Job Title: Sr. Product Manager
Published Division/Department: Marketing Shared Services
Requisition #: 5736
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 20% - 30%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Marketing

The Senior Product Manager is responsible for overseeing assigned aspects of the English Language Arts product line management with an emphasis on new product development, product line strategic growth/profitability, and life cycle management. Primary responsibilities include product line planning; guiding editorial and technology development of superior, differentiated product; advocating customer/sales needs in the product development process; guiding market research activities; developing strategic marketing plans and promotional materials/activities; and taking a portfolio view of life cycle management.

Additional responsibilities include participating in creation of business cases, product launch and maintenance activities, and competitive selling support. The Senior Product Manager should be well versed in the K-12 English Language Arts market preferably with emphasis in Intervention and English Language Learners. Role requires print, assessment, and digital product development planning.

Product Planning & Product Development:

•Develop competitive marketing strategy for a multimillion dollar online education solution to meet revenue and profit goals.

•Identify new market and growth opportunities and develop solutions through business case process. Conduct ongoing market intelligence activities that yield develop deep customer insights and job-to-be-done to support new opportunity identification and business case development.

•Manage product planning and development activities for a solution in collaboration with product development teams.

•Create comprehensive market and business requirements for new solutions that satisfy customer needs and revenue/profit goals.

•Identify potential authors, advisory board members, and pilot schools.

•Recommend and maintain partnerships and affiliations to enhance marketability of products/product line roadmap.

•Make recommendations for revisions of and extensions for existing solutions, including product customization, new components, and pricing models.

Product Life Cycle Management

•Analyze financial performance of an assigned product, including investment, revenue, and profitability

•Analyze and evaluate market performance and product positioning of an assigned product

•Benchmark performance of an assigned product against competition and market

•Implement tasks in the product launch and sunset process.

•Implement product maintenance plans and manage the phases and gates in the product life cycle

Marketing Strategy

•Develop go-to-market strategy for new product or solution.

•Set and monitor marketing objectives for Sales and Product Marketing to ensure successful performance of assigned product or solution.

•Partner with VP or Director to identify product positioning strategies. Partner with Product Marketing and Sales to ensure proper competitive positioning for product or solution.

Market Intelligence

•Research and report information about market trends, competitive issues and products, customer issues, and sales force needs to stakeholders as directed.

•Anticipate, monitor, and respond to competitive issues. Implement the development of strategic competitive information

•Serve as liaison between sales and editorial/technology on assigned product (s)

•Set goals for market research activities. Implement efficacy studies, user studies, and pilots

Business Analysis

•Analyze and use financial and profitability reports to manage product performance for assigned product(s) and recommend commercial tactics to ensure revenue and profit goals are achieved.

•Collect customer, sales history, market trend, implementation, and sampling data to inform product development and marketing planning

•Use quantitative data and qualitative analysis

•Implement pricing plans in line with product strategy.

Communication & Supervision

•Maintain strong, ongoing channels of communication with sales force, Marketing, Editorial, and other internal departments

•Supervise, but not directly manage, one or two staff members

Requirements:
Educational Qualification / Certification: Typically requires BS/BA in related discipline with approximately 10 years of related industry or functional experience; MBA or Masters preferred--preferably in the content area or in business management or marketing

Relevant Experiences:
•Experience in editorial, sales, consulting in education
•Experience in managing digital product line and/or online platform.

Other Requirements

Open to all major locations: Austin, Boston, Evanston, Orlando, and Rolling Meadows.]]>http://careers.hmhco.com/job/Austin-Sr_-Product-Manager-Job-TX-73301/2484549/248454924845492013-07-18Houghton Mifflin HarcourtMarketingfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Sr Lync Telecommunications Engineer
Published Division/Department: Information Technology
Requisition #: 5449
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Information Technology

This position reports to the Director of Enterprise Network Engineering. The position will be used to provide the technical leadership in the implementation of Microsoft Lync, providing the HMH team with an internal expert for this large project scheduled for 2013.

Primary responsibilities include:
• Work with Telecom team to act as technical leader in support of Implementation and operation of Microsoft Lync infrastructure
• Day to day troubleshooting of Microsoft (MS) Lync issues and Administration of Lync user accounts
• Day to day handling of Lync incident/trouble tickets, providing Tier 2 and Tier 3 support
• Day to day administration, support, maintenance and monitoring of the Microsoft Lync 2010 infrastructure
• Analyze and evaluate major system project requirements of considerable complexity
• Determine strategic system development/lifecycle/retirement roadmaps

This position maybe located in any of our main office locations: Orlando, Chicagoland, Boston, Austin

Requirements:
Required Skills
• Deep technical knowledge and operational experience with Microsoft infrastructure technologies: Microsoft Lync, and Active Directory.

• Experience Leading a full Scale Lync Voice environment along with all other parts of the Lync solution.
In-Depth VoIP/Voice experience with MS Lync is a must but knowledge of Avaya, Cisco & Nortel desired
• Media Gateway integration and configuration experience (Audiocodes, Dialogic, NET)
• Experience with designing and configuring dial-plans
• Fundamental understanding of SIP, SIP Trunking, Active Directory and Windows Certificate Services.
• Experience working with Cisco Unity/Call Manager as well as some Routing & Switching knowledge
• Experience with Exchange 2010 including Unified Messaging is highly desired

• Excellent documentation and communication skills
• Capable communicator of technological information to business leaders
• Human and systems resource management skills

Qualifications
• Microsoft MCITP Certification in Lync 2010
• At least 5 years experience in enterprise voice systems operations
• BS in Computer Science, Information Systems or related discipline

Preferred Qualifications

• ITIL V3 intermediate or advanced certification
• Masters degree; MBA, finance or operations management.

Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.]]>http://careers.hmhco.com/job/Austin-Sr-Telecommunications-Engineer-Job-TX-73301/2321547/232154723215472013-07-18Houghton Mifflin HarcourtInformation Technologyfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Implementation Director - South
Published Division/Department: US Sales
Requisition #: 6026
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Purpose of the Role: The Director leads and manages all aspects of the post-sale service business in support of HMH products deployed within schools. This key leadership role is responsible for developing a services vision and execution of a strategy within and across the organization that results in effective utilization of products and a strategic approach to development of long term partnerships. The position reports directly to the Senior Vice-President of Professional Services.

* Develops and oversees implementation plans for all region accounts with product sales >$100k.
* Works collaboratively with per diem manager to develop projections for per diems needs, training activities, assignment and oversight resources in designated accounts.
* Works in partnership with the Sales organization to develop and execute sales strategies that will result in purchase of fee-based service products that align with district needs;
* Manages free and fee-based entitlements assigned to individual district accounts and works collaboratively with schedulers and logistic coordinators to assign personnel;
* Develops proposals and responses to RFP’s that position the suite of professional service products;
* Delivers implementation and professional services within the region at a minimum of 20 days per year;
* Develops and analyzes key business metrics to effectively monitor all aspects of the service business, including sales reports and measures of customer satisfaction;
* Participates in key customer visits, delivery of services and service sales calls;
* Develops a pipeline and action plan to accomplish service revenue goals;
* Ensures best practices are integrated within professional development plans and stays current with product updates and product enhancements ;
* Leads proactive staffing efforts by recruiting, pre-screening and collaborating with HR when requesting and filling open positions.
* Develops and oversees on-boarding process and training plans for assigned staff;
* Develops a vision and tools for an ideal implementation schema for each product and engages in continual refinement of that schema;
* Works closely with strategic teams and partnerships to manage opportunities that provide services for HMH products and offerings;
* Participates in assigned workshops and conferences to keep abreast of current products and educational trends.

Requirements · Bachelors in Education required from an accredited college or university; Master’s degree or above given preference· Teaching experience and curriculum expertise at the district and/or state level preferred· Proven experience leading, organizing, or delivering professional development activities· Proven experience with team management and project management · Current expertise in instructional pedagogy and experience with implementation of instructional technology· Proficient in MS Office Suite· Proficiency with applications that run across the Worldwide Web· Ability to travel extensively throughout assigned territory to visit school districts and team members, attend meetings, and conduct field training observations to assist in implementations of HMH products and services
- Ability to frequently carry/lift/move up to 25 pounds i.e. laptops, projectors and software etc.

*
Specific vision abilities required by this job include close vision and ability to adjust focus]]>http://careers.hmhco.com/job/Austin-Implementation-Director-South-Job-TX-73301/2653877/265387726538772013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 5951
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration]]>http://careers.hmhco.com/job/Austin-Senior-Professional-Services-Consultant-Job-TX-73301/2623500/262350026235002013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Sr Sales Associate
Published Division/Department: US Sales
Requisition #: 5909
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 0 - 10%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Sr. Sales Support Representative (Sr. SSR) Tier II Support

Reports To Supervisor, Sales Support

Department/Division K12, Adult Ed, & Adjacent Markets

Purpose of the Role:

Provide tier 2 support to the territory which includes gratis research and entry, digital product support, bookrooms, process improvements, complex pilots, and cost proposals, and submissions for bids and contracts. Maintain a high level of product and system knowledge. Assist with the training and implementation of other initiatives to sales support reps.

Provide professional, courteous, timely, and efficient support to sales representatives, per diems, consultants, district managers, vice presidents, and customers at all times. Answer inbound calls.

Build and maintain positive working relationships and trust with Tier I SSR through communication and actions. Be a leader and driver of change and continuously impact customers and sales support with understanding the department goals.

Job Responsibilities:

-Enter gratis orders if they require research or templates do not exist.

-Enter complex Cost Proposals.

-Support digital products through the creation of CPs and TRFs, work directly with customer to obtain information needed on TRF.

-Handle bookrooms requests for territory.

-Suggest and communicate process improvements.

-Enter pilots when complexity or scope requires second level approval

-Oversee State submission duties to assure the schedule is maintained.

-Assist with or create cost proposals within 24-48 hour time frame.

-Process, monitor, and track Samples, Pilots, & Gratis orders and communicate status updates/progress to SSR.

-Maintain Product & System competency of SFDC, SAP, Sales Central, and Customer Care; have extensive knowledge of K12.

-Attend ongoing product and system training and provide training for team members to enhance job performance.

-Communicate with the sales representatives and regional vice presidents to problem solve, troubleshoot, facilitate, and coordinate sales related activities.

-Responsible for thorough knowledge of all department operations. Independent management of priorities as well as ongoing positive communication within the department and other supporting departments and divisions.

-Perform other assignments in accordance with company policy and legal requirements as assigned by supervisor or lead (reports, special projects, provide quarterly feedback to supervisor/back-up supervisor).

-Collaborate with Tier I Sales Support Representatives to identify and escalate issues to Tier II level. When necessary escalate to Sales Support Supervisor or Manager.

Requirements:
Core Competencies: (Required Behaviors and Key Principles)

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Approaches change or newness positively – Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior – Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Building Customer Loyalty

Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Establishes good interpersonal relationships – Helps people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Clarifies the current situation

Asks questions to determine needs; listens carefully; provides appropriate information; summarizes to check understanding.

Confirms satisfaction

Asks questions to check for satisfaction; commits to follow-through, if appropriate; thanks customer.

Takes the "HEAT"

Handles upset customers by hearing the customer out, empathizing, apologizing, and taking personal responsibility for resolving customer problems / issues.

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Adjusts to the audience

Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.

Ensures understanding

Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.

Comprehends communication from others

Attends to messages from others; correctly interprets messages and responds appropriately.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Identifies opportunities - Reviews processes to determine any gaps between current outputs and expected requirements.

Determines causes - Identifies conditions that contribute to gaps or key variances; explores relationships between conditions and outcomes; distinguishes causes from symptoms and identifies primary causes.

Implements improvements - Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

Contributing to Team Success

Actively participates as a member of a team to move the team toward the completion of goals.

Facilitates goal accomplishment - Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.

Involves others – Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents.

Models commitment - Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

Managing Work (includes Time Management)

Effectively manages one's time and resources to ensure that work is completed efficiently.

Prioritizes - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.

Schedules - Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts.

Leverages resources - Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.

Quality Orientation

Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Follows procedures - Accurately and carefully follows established procedures for completing work tasks; Ensures high-quality output; vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects; initiates action to correct quality problems or notifies others of quality issues as appropriate.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Understands technical terminology and developments - Knows how and when to apply a technical skill or procedure; Performs complex tasks in area of expertise.

Requirements: Educational requirements, years of experience and any physical requirements.

-3-5 years of experience in a sales support role or a related field.

-3-5 years or more HMH Sales Support experience preferred.

-High School Diploma required; AA/BS/BA degree preferred.

-Proficient in MS Office (Word and Excel)

-Excellent oral and written communication and customer service skills required.

-Sales Force.com and SAP experience highly preferred.

-Must thrive in a fast-paced, results-oriented, collaborative environment.]]>http://careers.hmhco.com/job/Austin-Sr-Sales-Associate-Job-TX-73301/2597446/259744625974462013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Sales Associate - Sales Support
Published Division/Department: Sales Operations
Requisition #: 5904
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Sales Support Representative (SSR) Tier I Support

Reports To Supervisor, Sales Support

Department/Division K12, Adult Ed, & Adjacent Markets

Purpose of the Role:

Provide professional, courteous, timely, and efficient support to sales representatives, per diems, consultants, district managers, regional vice presidents and vice presidents, and customers at all times. Answer inbound calls. Maintain product and system knowledge.

Job Responsibilities:

-Assist with or create cost proposals within 24-48 hour time frame.

-Process, monitor, and track Samples, Pilots, & Gratis orders and communicate status updates/progress to sales reps.

-Handle inbound calls from reps; assist customers with general product inquiries as directed by AEs; monitor rep calls when rep is not available.

-Escalate appropriate issues to Tier II representatives or supervisors when necessary.

-Maintain Product & System Knowledge of SFDC, SAP, Sales Central, and Customer Care.

-Have extensive knowledge of K12 and familiarity with Adult Ed and Adjacent Markets product; attend product training to enhance job performance.

-Communicate with the sales representatives and regional vice presidents to problem solve, troubleshoot, facilitate, and coordinate sales related activities.

-Perform other assignments in accordance with company policy and legal requirements as assigned by supervisor or lead.

Requirements:
Core Competencies: (Required Behaviors and Key Principles)

Adaptability

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Approaches change or newness positively – Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to others.

Adjusts behavior – Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Building Customer Loyalty

Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Establishes good interpersonal relationships – Helps people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Clarifies the current situation

Asks questions to determine needs; listens carefully; provides appropriate information; summarizes to check understanding.

Confirms satisfaction

Asks questions to check for satisfaction; commits to follow-through, if appropriate; thanks customer.

Takes the "HEAT"

Handles upset customers by hearing the customer out, empathizing, apologizing, and taking personal responsibility for resolving customer problems / issues.

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Adjusts to the audience

Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.

Ensures understanding

Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.

Comprehends communication from others

Attends to messages from others; correctly interprets messages and responds appropriately.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Identifies opportunities - Reviews processes to determine any gaps between current outputs and expected requirements.

Determines causes - Identifies conditions that contribute to gaps or key variances; explores relationships between conditions and outcomes; distinguishes causes from symptoms and identifies primary causes.

Implements improvements - Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

Contributing to Team Success

Actively participates as a member of a team to move the team toward the completion of goals.

Facilitates goal accomplishment - Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.

Involves others – Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents.

Models commitment - Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

Managing Work (includes Time Management)

Effectively manages one's time and resources to ensure that work is completed efficiently.

Prioritizes - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Schedules - Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Leverages resources - Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.

Quality Orientation

Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Follows procedures - Accurately and carefully follows established procedures for completing work tasks; Ensures high-quality output; vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects; initiates action to correct quality problems or notifies others of quality issues as appropriate.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Understands technical terminology and developments - Knows how and when to apply a technical skill or procedure; Performs complex tasks in area of expertise.

Requirements: Educational requirements, years of experience and any physical requirements.

3-5 years general office experience required.

High School or GED required; AA/BS/BA degree preferred.

Proficient in MS Office (Word and Excel)

Excellent oral and written communication and customer service skills required.

Sales Force.com and SAP experience highly preferred.

Must thrive in a fast-paced, results-oriented, collaborative environment.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 06/21/13]]>http://careers.hmhco.com/job/Austin-Sales-Associate-Sales-Support-Job-TX-73301/2600126/260012626001262013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Supv, Sales Support
Published Division/Department: Sales Operations
Requisition #: 5903
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: None
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Job Title Supervisor, Sales Support

Reports To Manager, Sales Support

Department/Division K12, Adult Ed, & Adjacent Markets

Purpose of the Role:

Provide day-to-day direction and guidance to Tier I and Tier II Sales Support Team. Project a positive company image; contribute toward team effort in order to meet divisional goals, adhere to department and operational standards and objectives and insure positive customer relations. Direct sales support representative activities to ensure timely and accurate support is provided. Coach teams to escalate issues to the appropriate tier and jump in to resolve complex, advanced issues when needed. Demonstrate high level responsibility for full functionality and capability of sales support performance to ensure a customer centric approach. Apply call center management practices to help reduce costs and improve service quality. Provide support/services to the Sales Department’s field reps and in-house divisions. Interact with other key company departments to facilitate and coordinate activities that affect sales functions.

Be a leader and driver of change and continuously impact customers and sales support with understanding and meeting revenue goals.

Job Responsibilities:

-Oversee staff (Tier I SSR’s, Tier II Sr. SSR’s, and Non-Lead SSR of Sales Support) including training on new procedures, analyzing performances to proactively develop and implement strategies to improve the quality of service and productivity.

-Develop staff to maintain favorable customer relations, both internally and externally.

-Along with the Asst. Manager, Sales Support, schedule tasks accordingly and work closely with the divisional business units, supply chain, sales representatives, per diems, and Pre-K through Grade 12 customers.

-Recommend system enhancements, new functionality and testing as required.

-Under the direction of the Manager, Sales Support, help to manage, analyze, monitor, and evaluate workload, team issues, concerns, and recommendations. Interview regular and temporary employees. Prepare training plans and evaluation of employees and report to Manager, Sales Support. Manage all schedules, vacation calendars, and departmental training.

-Have extensive knowledge of and be able to run and analyze reports including SFDC and SAP queries, CMS (phone management) queries, as well as departmental productivity and metrics reports and react accordingly if additional training or performance issues are identified.

-Have extensive knowledge of K12 and familiarity with Adult Ed and Adjacent Markets product.

-Communicate with the sales representatives and regional vice presidents to problem solve, troubleshoot, facilitate, and coordinate sales related activities.

-Interface with Sales Managers to share ideas and facilitate the exchange of best business practices in regards to the Sales Force and the Sales Support Team.

-Supervise and oversee the day-to-day department processes including sales quotations, orders, credits, order adjustments and returns in SAP. Communicate backorders, substitutions, pricing and product compatibility to customers, the divisional business offices, outside sales force, contract departments, credit department, and supply chain.

-Maintain a thorough knowledge of all department operations. Independent management of priorities as well as ongoing positive communication within the department and other supporting departments and divisions.

-Perform other personnel functions in accordance with company policy and legal requirements.

Requirements:
Core Competencies: (Required Behaviors)

Building a Successful Team

Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

Develops structure – Helps to clarify roles and responsibilities of team members; helps ensure that necessary steering, review, or support functions are in place.

Facilitates goal accomplishment – Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments.

Involves others – Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents.

Models commitment – Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

Building Strategic Work Relationships

Developing and using collaborative relationships to facilitate the accomplishment of work goals.

Seeks opportunities – Proactively tries to build effective working relationships with other people.

Clarifies the current situation – Probes for and provides information to clarify situations.

Develops others' and own ideas – Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand.

Facilitates agreement – Gains agreement from partners to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions.

Establishes good interpersonal relationships – Helps people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

Business Acumen

Using economic, financial, market, and industry data to understand and improve business results; using one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and tactics.

Analyzes – Uses economic, financial, market, and industry data to assess current business strategies and tactics or to evaluate specific business opportunities; identifies trends and anticipates their impact.

Integrates – Integrates economic, financial, market, and industry data from multiple sources to identify critical business issues; articulates the implications of business trends for own department or team as well as the broader organization.

Understands the industry – Understands the industry in which the organization operates (trends, customers, competition, market share, etc.).

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Identifies opportunities – Reviews processes to determine any gaps between current outputs and expected requirements.

Determines causes – Identifies conditions that contribute to gaps or key variances; explores relationships between conditions and outcomes; distinguishes causes from symptoms and identifies primary causes.

Implements improvements – Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

Decision Making

Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Identifies issues, problems, and opportunities – Recognizes issues, problems, or opportunities and determines whether action is needed.

Gathers information – Identifies the need for and collects information to better understand issues, problems, and opportunities.

Interprets information – Integrates information from a variety of sources; detects trends, associations, and cause-effect relationships.

Chooses appropriate action – Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option.

Commits to action – Implements decisions or initiates action within a reasonable time.

Involves others – Includes others in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

Information Monitoring

Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.

Identifies monitoring needs – Determines which processes or areas need to be monitored; identifies what information needs to be obtained.

Develops monitoring systems – Establishes systems to monitor activities or outputs that are easy to use and that provide timely and pertinent information.

Implements tracking systems – Effectively puts in place monitoring systems with minimal interruption for other organizational processes.

Reviews data – Collects and reviews data on a regular basis to determine progress, anticipate needs, and make necessary adjustments to personnel or processes.

Managing Conflict

Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Clarifies the current situation – Collects information from relevant sources to understand the conflict.

Remains open to all sides – Objectively views the conflict from all sides.

Stays focused on resolution – Stays focused on resolving the conflict and avoids personal issues and attacks.

Initiates action – Takes positive action to resolve the conflict in a way that addresses the issue, dissipates the conflict, and maintains the relationship.

Closes discussions with clear summaries – Summarizes to ensure that all are aware of agreements and required actions.

Planning and Organizing

Establishing courses of action for self and others to ensure that work is completed efficiently.

Prioritizes – Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate.

Determines tasks and resources – Determines project / assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed.

Leverages resources – Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners.

Technical / Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Understands technical terminology and developments – Knows how and when to apply a technical skill or procedure; performs complex tasks in area of expertise.

Requirements: Educational requirements, years of experience and any physical requirements.

5 year experience in sales and/or sales support or administration required.

3-5 years supervisory experience preferred.

BS/BA Degree or equivalent work experience in sales or educational field preferred.

Proficient in MS Office (Word and Excel)

Excellent communications, presentation and interpersonal skills

Must thrive in a fast-paced, results-oriented, collaborative environment.

Houghton Mifflin Harcourt is an affirmative action, equal opportunity employer and member of E-Verify.

*LI-CT1

J2W:CB Exp. 06/21/13]]>http://careers.hmhco.com/job/Austin-Supv%2C-Sales-Support-Job-TX-73301/2602363/260236326023632013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 5953
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice.Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances.Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Austin-Professional-Services-Consultant-Job-TX-73301/2623502/262350226235022013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 5956
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Enterprise Solutions Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:

Primary Accountabilities:

Execution of the following HMH Processes:

1. Implementation lifecycle including:

● Data analysis

● Systems design

● Testing

● Systems integration

2 Service operation:

● Incident management

● Partner relationship management

● Configuration management

● Change management

● Release management

● Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):

1 Client Solutions

● School administrative best practices

● Classroom best practices

● Curriculum best practices

● Teacher performance best practices

● Parental involvement best practices

● Assessment best practices

2 Solutions implementation lifecycle including:

● Business Analysis

● Requirements definition and management

● Testing

3 Service operation:

● Applications support

● Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable, efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.

Other responsibilities:

1 Other activities related to their functional expertise as assigned by:

● Sr. Educational Specialist

● Enterprise Services

● Sr. Technology Implementation Engineer

● Enterprise Services,

● Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:

● Must have working knowledge and experience utilizing

PERL

HTML 4

CSS 3

Batch Script Programing

Transfer Protocols

SQL server.

● Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.

● Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.

● Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.

● Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.

● Knowledge and skills to develop, maintain, and enhance technical solutions.

● Effective communication and proven effective project management skills.

Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.

J2W:CB Exp. 07/05/13]]>http://careers.hmhco.com/job/Austin-Professional-Services-Engineer-Job-TX-73301/2623503/262350326235032013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 5955
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Austin-Professional-Services-Project-Manager-Job-TX-73301/2623504/262350426235042013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Buyer
Published Division/Department: Global Supply Chain
Requisition #: 5942
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Procurement

Overall Responsibility:

The Buyer is responsible for ensuring the on time delivery of all products in the programs that fall under their portfolio/purchasing group(s) (e.g. Math, Reading). The Buyer will be responsible for benchmarking on all POs in their portfolio/purchasing group(s). The Buyer will be accountable for savings rate compliance and benchmarking collars on all products in their portfolio. The Buyer is responsible for the print readiness of their portfolio and compliance to market ready dates. The Buyer will interface with multiple stakeholders to provide and receive information and direction on the state of the Portfolio. This will include sales, marketing, demand planning, project management, supply planning and order management. The Buyer is responsible for Preq to PO conversion for all requisitions in their portfolio/purchasing group(s). The buyer will support and assist other portfolios in their pod with benchmarking, determining print readiness and Preq to PO conversion determined by the Lead Buyer.

PRIMARY ACCOUNTABILITIES

· Work with Project Managers, and PMO to ensure files for new products and corrections for reprints are received on time to ensure a print ready file is available at the supplier and all inputs including components (covers, inserts, paper) are available and accurate for PO execution.
- Work with supply planning on best methods of manufacturing (digital vs. offset; domestic vs. offshore, etc.) and bound book dates are within lead times.
- Attend Team of Peers (TOP) meetings and Major Program Review (MPR) meetings. Supply Project Manager with manufacturing schedules and on time delivery data relevant to the portfolio for the MPRs. Use the Capacity Plan report to collaborate with Demand and Supply on upcoming print demand.
- Ensure benchmarking on all POs is complete and accurate. Analyze any discrepancies or outliers. Ensure cost savings and collar rates are being met.
- Convert Preqs to POs.

· Other assigned duties as necessary

Requirements:
Required: 1 - 3 years in buying/procurement role.

Preferred: BA or BS in related field and experience in SAP

Publishing background highly desirable.]]>http://careers.hmhco.com/job/Austin-Buyer-Job-TX-73301/2630196/263019626301962013-07-18Houghton Mifflin HarcourtProcurementfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Intern
Published Division/Department: Publishing Operations
Requisition #: 5961
State/Province/County: Texas
City: Austin
Country: United States
Percentage of Travel: None
Position Type: Full Time - Intern
Shift: 1st Shift
Interest Category: Editorial

This is an Editorial internship in the World Languages department within the Content Development and Publishing Operations division. The intern will assist with a wide range of editorial tasks and provide support as needed for the development of various Spanish-language components.
Requirements Seeking or completing a Bachelors degree or higher in a related field
Fluency in Spanish required
Excellent verbal and written communication skills in English
Interest in editing and the publishing industry
Interest in teaching or educational technology preferred
Previous office experience a plus]]>http://careers.hmhco.com/job/Austin-Intern-Job-TX-73301/2630199/263019926301992013-07-18Houghton Mifflin HarcourtEditorialfull-timeUSDstarting0BSAustin, TX, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5985
State/Province/County: Texas
City: Dallas
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math and Science at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Dallas-Math-Per-Diem-Curriculm-Specialst-Job-TX-75201/2646865/264686526468652013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSDallas, TX, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6075
State/Province/County: Texas
City: Dallas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Dallas-Professional-Services-Engineer-Job-TX-75201/2666295/266629526662952013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDallas, TX, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6099
State/Province/County: Texas
City: Dallas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Dallas-Senior-Education-Professional-Services-Consultant-Job-TX-75201/2666279/266627926662792013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDallas, TX, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6112
State/Province/County: Texas
City: Dallas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Dallas-Professional-Services-Project-Manager-Job-TX-75201/2666321/266632126663212013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDallas, TX, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6063
State/Province/County: Texas
City: Dallas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice.Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances.Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Dallas-Education-Professional-Services-Consultant-Job-TX-75201/2666308/266630826663082013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDallas, TX, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6087
State/Province/County: Texas
City: Dallas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Dallas-Professional-Services-Analyst-Job-TX-75201/2666289/266628926662892013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDallas, TX, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6019
State/Province/County: Texas
City: Texarkana
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math and Science at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Texarkana-Math-Per-Diem-Curriculm-Specialst-Job-TX-75501/2653874/265387426538742013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSTexarkana, TX, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6018
State/Province/County: Texas
City: Tyler
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math and Science at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Tyler-Math-Per-Diem-Curriculm-Specialst-Job-TX-75701/2653872/265387226538722013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSTyler, TX, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5984
State/Province/County: Texas
City: Houston
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math and Science at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Houston-Math-Per-Diem-Curriculm-Specialst-Job-TX-77001/2646864/264686426468642013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSHouston, TX, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6064
State/Province/County: Texas
City: Houston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice.Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances.Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Houston-Education-Professional-Services-Consultant-Job-TX-77001/2666303/266630326663032013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSHouston, TX, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6044
State/Province/County: Texas
City: Houston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Houston-Professional-Services-Project-Manager-Job-TX-77001/2666316/266631626663162013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSHouston, TX, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6100
State/Province/County: Texas
City: Houston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Houston-Senior-Education-Professional-Services-Consultant-Job-TX-77001/2666327/266632726663272013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSHouston, TX, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6088
State/Province/County: Texas
City: Houston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Houston-Professional-Services-Analyst-Job-TX-77001/2666286/266628626662862013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSHouston, TX, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6076
State/Province/County: Texas
City: Houston
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Houston-Professional-Services-Engineer-Job-TX-77001/2666296/266629626662962013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSHouston, TX, USPublished Job Title: Assessment Project Manager
Published Division/Department: Riverside Publishing
Requisition #: 5977
State/Province/County: Texas
City: Houston
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Project Employee
Shift: 1st Shift
Interest Category: Project Management / Program Management

The Project Manager is responsible for managing contractual deliverables across mutiple functional teams within Riverside and HMH (and outside vendors) for major large-scale contracts. Insures high customer satisfaction with the Riverside and HMH services, while at the same time delivering those services on-time and within budget.

Project Management

* Responsible for multiple complex projects and programs. May have project assignment responsibilities.
* Develops and utilizes project lifecycle best practices.
* Responsible for delivering projects successfully on time.
Department Organization Scope and Impact
* Accountable for the effective performance to accomplish planned business results.
* Leads organization-wide project teams with impact on the organization’s business.
* Responsible for contract and vendor customer/client satisfaction through face-fact interaction, phone, and email.

Influence and Leadership

* Guides staff members and cross-functional teams to meet organizational long-term goals.
* Works across the organization to enable the department to fully contribute to the delivery of cross-functional/department and business unit objectives.
Problem Complexity
* Recommends standards and policies for functional/department programs/processes.
* Achieve planned results within HMH’s plans, policies and guidelines.
* Achieve operational plans/goal/results within an approved operating budget.

Knowledge

* Provides co-workers and colleagues with guidance on both technical issues based on one’s own greater technical experience and capabilities.
* Established expertise across a few professional disciplines within a function or some job areas across functions.

Other duties as assigned

***Please note that this position is a Project Employee position; eligible for benefits but will end with the end of the contract (between 1-2 yrs).

Requirements:
B.S. in relevant (e.g., measurement, education, educational administration) plus 6 years experience in educational assessment and managing increasingly complex projects (or equivalent experience).

Experience in successfully managing complex assessment contracts with states and/or large districts.

Preferred Experience in K-12 administration. PMI certification

Skills/Competencies:

*
Ability to build and maintain effective relationships within the company and with customers, clients, partners and vendors.

*
Leverages interpersonal skills and technical knowledge to bring people and ideas together to perform effectively. Effectively influence others to achieve understanding, acceptance and commitment to act in support of ideas, programs and products.

*
Effectively expresses ideas verbally and in writing in individual and group settings. Creates an approachable and open environment. Successfully handles conflict.

*
Customer orientation that strives to meet and exceed meeting internal and external client and stakeholder needs.

*
Prepared to drive change to improve performance and address changing business conditions. Must be capable of dealing with expected and unexpected change.

*
Supports results/decisions through data-driven measurement processes.

*
Strong project and process management skills.

*
Familiarity with best practices in educational assessment, project management and process improvement.

*
Experienced user of software packages commonly used in project and contract management settings (Microsoft Office tools, Visio, Project, etc.)]]>http://careers.hmhco.com/job/Houston-Assessment-Project-Manager-Job-TX-77001/2660068/266006826600682013-07-18Houghton Mifflin HarcourtProject Management / Program Managementfull-timeUSDstarting0BSHouston, TX, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5986
State/Province/County: Texas
City: San Antonio
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math and Science at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/San-Antonio-Math-Per-Diem-Curriculm-Specialst-Job-TX-78201/2646862/264686226468622013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSan Antonio, TX, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6017
State/Province/County: Texas
City: McAllen
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math and Science at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/McAllen-Math-Per-Diem-Curriculm-Specialst-Job-TX-78501/2653873/265387326538732013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSMcAllen, TX, USPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5943
State/Province/County: Texas
City: Brownsville
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Through effective relationships, the Account Executive is accountable for providing educational content solutions that meet the needs of school districts in an assigned territory.

Job Responsibilities:
* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customer requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* Sales experience with a proven track record in meeting quota highly preferred. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 07/27/13]]>http://careers.hmhco.com/job/Brownsville-Account-Executive-Job-TX-78520/2660066/266006626600662013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBrownsville, TX, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5987
State/Province/County: Texas
City: El Paso
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math and Science at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/El-Paso-Math-Per-Diem-Curriculm-Specialst-Job-TX-79901/2646863/264686326468632013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSEl Paso, TX, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6043
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Denver-Professional-Services-Analyst-Job-CO-80002/2660058/266005826600582013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDenver, CO, USPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5668
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 10% - 20%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

OVERALL RESPONSIBILITY:

The AEs will collaborate with partner Field-Based Account Executive(s) to develop, execute, and revise quarterly and yearly Sales Plans specific to their assigned states/region/area in order to meet individual and team sales goals. They direct the selling, proposal development strategy, project plan and execution of HMH Professional Development and Professional Services proposals for the K-12 market. AEs will effectively interact with all levels of school leadership, from site Principals to district Superintendents, in order to develop lasting relationships that result in solution oriented sales. They maintain ongoing account management contact with Professional Development and Professional Service clients to assess ongoing needs and position HMH service solutions as appropriate

PRIMARY ACCOUNTABILITIES

Maximize client cultivation and grow market footprint from the current base of business by leveraging deep knowledge of current clients and PD services to develop opportunities, working collaboratively with Logistics Coordinators and Consultants to ensure client retention and expansion

Generate new client opportunities through established and emerging lead source channels (e.g., conferences, webinars, website, current clients, publication orders, RFPs, trade shows, etc.) and bring those opportunities to a successful close

Support Field-Based Account Executive(s) with the needs assessments and proposal development for prospective new clients identified through various HMH field channels

Collaborate with Thought Leadership and Marketing departments to exchange reciprocal market and customer data to inform IP development and launch plans that meet market demands and increase the relevancy and positioning of service solution suites

Accurate and consistent reporting of territory and client account status through CRM system

Requirements:
SKILLS/COMPETENCIES REQUIRED

Deep understanding of the K-12 Educational market trends and issues

Microsoft Office Suite

CRM (Dynamics, Salesforce)

Effective time management and communication via phone, emails, and site visits with clients, including the drafting/presenting/revising of written proposals

Successfully conducts comprehensive needs assessment with clients for a solution-based sales approach

EDUCATION & EXPERIENCE

Required:

Ability to travel 20%

Bachelor’s degree in a related field

3+ years of related industry experience (sales or education)

Preferred:

Master’s degree in a related field

5+ years in educational sales (PD, intervention, basal, supplemental)

J2W:CB Exp. 06/23/13]]>http://careers.hmhco.com/job/Denver-Account-Executive-Job-CO-80002/2470417/247041724704172013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSDenver, CO, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6039
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Denver-Professional-Services-Project-Manager-Job-CO-80002/2662985/266298526629852013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDenver, CO, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6046
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice.Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances.Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Denver-Professional-Services-Consultant-Job-CO-80002/2662987/266298726629872013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDenver, CO, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6077
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Denver-Professional-Services-Engineer-Job-CO-80002/2666297/266629726662972013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDenver, CO, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6101
State/Province/County: Colorado
City: Denver
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Denver-Senior-Education-Professional-Services-Consultant-Job-CO-80002/2666331/266633126663312013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSDenver, CO, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6109
State/Province/County: Utah
City: Salt Lake City
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Salt-Lake-City-Professional-Services-Project-Manager-Job-UT-84101/2666326/266632626663262013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSalt Lake City, UT, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6060
State/Province/County: Utah
City: Salt Lake City
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.]]>http://careers.hmhco.com/job/Salt-Lake-City-Education-Professional-Services-Consultant-Job-UT-84101/2666307/266630726663072013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSalt Lake City, UT, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6084
State/Province/County: Utah
City: Salt Lake City
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Salt-Lake-City-Professional-Services-Analyst-Job-UT-84101/2666282/266628226662822013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSalt Lake City, UT, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6072
State/Province/County: Utah
City: Salt Lake City
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Salt-Lake-City-Professional-Services-Engineer-Job-UT-84101/2666292/266629226662922013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSalt Lake City, UT, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6096
State/Province/County: Utah
City: Salt Lake City
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Salt-Lake-City-Senior-Education-Professional-Services-Consultant-Job-UT-84101/2666273/266627326662732013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSalt Lake City, UT, USPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5893
State/Province/County: Utah
City: Salt Lake City
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Through effective relationships, the Account Executive is accountable for providing educational content solutions that meet the needs of school districts in an assigned territory.

Job Responsibilities:

* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customer requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* Sales experience preferred with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

*LI-CT1

J2W:CB Exp. 07/27/13]]>http://careers.hmhco.com/job/Salt-Lake-City-Account-Executive-Job-UT-84101/2587934/258793425879342013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSalt Lake City, UT, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6045
State/Province/County: Arizona
City: Phoenix
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Phoenix-Professional-Services-Project-Manager-Job-AZ-85001/2662986/266298626629862013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSPhoenix, AZ, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6089
State/Province/County: Arizona
City: Phoenix
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Phoenix-Professional-Services-Analyst-Job-AZ-85001/2666287/266628726662872013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSPhoenix, AZ, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6102
State/Province/County: Arizona
City: Phoenix
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Phoenix-Senior-Education-Professional-Services-Consultant-Job-AZ-85001/2666330/266633026663302013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSPhoenix, AZ, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6047
State/Province/County: Arizona
City: Phoenix
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice.Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances.Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Phoenix-Education-Professional-Services-Consultant-Job-AZ-85001/2666317/266631726663172013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSPhoenix, AZ, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6048
State/Province/County: Arizona
City: Phoenix
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Enterprise Solutions Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:
Implementation lifecycle including:
• Data analysis
• Systems design
• Testing
• Systems integration

Service operation:
• Incident management
• Partner relationship management
• Configuration management
• Change management
• Release management
• Applications support

Client Relationship Management:
Establishing client relationships to provide an additional resource to client and project teams for technical expertise.

Execution of the following HMH Processes for their project(s):
• Client Solutions
• School administrative best practices
• Classroom best practices
• Curriculum best practices
• Teacher performance best practices
• Parental involvement best practices
• Assessment best practices

Solutions implementation lifecycle including:
• Business Analysis
• Requirements definition and management
• Testing

Service operation:
• Applications support
• Incident management

Additional solutions development and implementation processes as needed to ensure profitable, efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:
Primary Accountabilities: Provide strategic and tactical sales support.

Other activities related to their functional expertise as assigned by:
• Sr. Educational Specialist
• Enterprise Services
• Sr. Technology Implementation Engineer
• Enterprise Services,
• Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Must have working knowledge and experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

• Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
• Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
• Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
• Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
• Knowledge and skills to develop, maintain, and enhance technical solutions.
• Effective communication and proven effective project management skills.

Required:
BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Phoenix-Professional-Services-Engineer-Job-AZ-85001/2666318/266631826663182013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSPhoenix, AZ, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6049
State/Province/County: Nevada
City: Las Vegas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Enterprise Solutions Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:
Implementation lifecycle including:
• Data analysis
• Systems design
• Testing
• Systems integration

Service operation:
• Incident management
• Partner relationship management
• Configuration management
• Change management
• Release management
• Applications support

Client Relationship Management:
Establishing client relationships to provide an additional resource to client and project teams for technical expertise.

Execution of the following HMH Processes for their project(s):
• Client Solutions
• School administrative best practices
• Classroom best practices
• Curriculum best practices
• Teacher performance best practices
• Parental involvement best practices
• Assessment best practices

Solutions implementation lifecycle including:
• Business Analysis
• Requirements definition and management
• Testing

Service operation:
• Applications support
• Incident management

Additional solutions development and implementation processes as needed to ensure profitable, efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:
Primary Accountabilities: Provide strategic and tactical sales support.

Other activities related to their functional expertise as assigned by:
• Sr. Educational Specialist
• Enterprise Services
• Sr. Technology Implementation Engineer
• Enterprise Services,
• Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Must have working knowledge and experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

• Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
• Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
• Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
• Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
• Knowledge and skills to develop, maintain, and enhance technical solutions.
• Effective communication and proven effective project management skills.

Required:
BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Las-Vegas-Professional-Services-Engineer-Job-NV-89044/2662988/266298826629882013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSLas Vegas, NV, USPublished Job Title: Account Executive
Published Division/Department: US Sales
Requisition #: 5632
State/Province/County: Nevada
City: Las Vegas
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Through effective relationships, the Account Executive is accountable for providing educational content solutions that meet the needs of school districts in an assigned territory.

Job Responsibilities:

* Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately; utilizes area, national and Per Diem resources effectively.
* Strategically plans sales calls by outlined objectives and action steps.
* Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.
* Responds to customer requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer;
* Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.
* Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.

Requirements
* This position requires a Bachelor’s Degree (Master’s desirable)
* 5-10 years sales experience with a proven track record in meeting quota. Educational/Technology sales experience and teaching skills are desirable
* The ability to lift up to 60 pounds
* Proficient in MS Office and Sales Management Software
* Requires heavy travel – driving and air travel 60-70%

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 07/27/13]]>http://careers.hmhco.com/job/Las-Vegas-Account-Executive-Job-NV-89044/2437426/243742624374262013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSLas Vegas, NV, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6002
State/Province/County: Nevada
City: Las Vegas
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Las-Vegas-Professional-Services-Analyst-Job-NV-89044/2646860/264686026468602013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSLas Vegas, NV, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6001
State/Province/County: California
City: Los Angeles
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/Los-Angeles-Professional-Services-Analyst-Job-CA-90001/2646859/264685926468592013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSLos Angeles, CA, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 5954
State/Province/County: California
City: Los Angeles
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.

Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.

Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances.

Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results.

Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Los-Angeles-Educational-Specialist-Job-CA-90001/2623501/262350126235012013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSLos Angeles, CA, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 5952
State/Province/County: California
City: Los Angeles
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. Solution Development and Implementation: Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes::

* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support

c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clientsClient Relationship Management:Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.Professional Services Administration:Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration]]>http://careers.hmhco.com/job/Los-Angeles-Senior-Professional-Services-Consultant-Job-CA-90001/2623499/262349926234992013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSLos Angeles, CA, USPublished Job Title: Per Diem Account Executive
Published Division/Department: US Sales
Requisition #: 5612
State/Province/County: California
City: Los Angeles
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide part time support to the Account Executive in his or her territory. This includes making and holding appointments with school personnel, attending and working state and regional exhibits, helping sales personnel with various field projects, and possibly working evening dinner functions. Campus level sales and inservice presentations will also be required. Product and presentation training will be provided. Ideal candidates hold BA/BS in Education and will offer expertise in elementary or secondary language arts/reading/Math/Science/Social Studies instruction.
Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.]]>http://careers.hmhco.com/job/Los-Angeles-Per-Diem-Account-Executive-Job-CA-90001/2416388/241638824163882013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSLos Angeles, CA, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6038
State/Province/County: California
City: Los Angeles
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Los-Angeles-Professional-Services-Project-Manager-Job-CA-90001/2662989/266298926629892013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSLos Angeles, CA, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6003
State/Province/County: California
City: Los Angeles
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Los-Angeles-Professional-Services-Engineer-Job-CA-90001/2662984/266298426629842013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSLos Angeles, CA, USPublished Job Title: Per Diem Account Executive
Published Division/Department: US Sales
Requisition #: 5613
State/Province/County: California
City: San Diego
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide part time support to the Account Executive in his or her territory. This includes making and holding appointments with school personnel, attending and working state and regional exhibits, helping sales personnel with various field projects, and possibly working evening dinner functions. Campus level sales and inservice presentations will also be required. Product and presentation training will be provided. Ideal candidates hold BA/BS in Education and will offer expertise in elementary or secondary language arts/reading/Math/Science/Social Studies instruction.
Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.

J2W:CB Exp. 03/22/13]]>http://careers.hmhco.com/job/San-Diego-Per-Diem-Account-Executive-Job-CA-92101/2416387/241638724163872013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSan Diego, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5979
State/Province/County: California
City: San Diego
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/San-Diego-Math-Per-Diem-Curriculm-Specialst-Job-CA-92101/2640665/264066526406652013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSan Diego, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6006
State/Province/County: California
City: Riverside
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Riverside-Math-Per-Diem-Curriculm-Specialst-Job-CA-92501/2653883/265388326538832013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSRiverside, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5980
State/Province/County: California
City: Anaheim
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements

Requirements:
- Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues· Should have up to date laptop with MS Office loaded Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Anaheim-Math-Per-Diem-Curriculm-Specialst-Job-CA-92801/2646867/264686726468672013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSAnaheim, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6008
State/Province/County: California
City: Ventura
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Ventura-Math-Per-Diem-Curriculm-Specialst-Job-CA-93001/2653881/265388126538812013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSVentura, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6007
State/Province/County: California
City: Bakersfield
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Bakersfield-Math-Per-Diem-Curriculm-Specialst-Job-CA-93263/2653882/265388226538822013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSBakersfield, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5981
State/Province/County: California
City: Fresno
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Fresno-Math-Per-Diem-Curriculm-Specialst-Job-CA-93650/2646866/264686626468662013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSFresno, CA, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6097
State/Province/County: California
City: Fresno
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Fresno-Senior-Education-Professional-Services-Consultant-Job-CA-93650/2666277/266627726662772013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSFresno, CA, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6073
State/Province/County: California
City: Fresno
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/Fresno-Professional-Services-Engineer-Job-CA-93650/2666293/266629326662932013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSFresno, CA, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6085
State/Province/County: California
City: Fresno
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Fresno-Professional-Services-Analyst-Job-CA-93650/2666283/266628326662832013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSFresno, CA, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6110
State/Province/County: California
City: Fresno
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/Fresno-Professional-Services-Project-Manager-Job-CA-93650/2666319/266631926663192013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSFresno, CA, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6061
State/Province/County: California
City: Fresno
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice. Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances. Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others. Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.]]>http://careers.hmhco.com/job/Fresno-Education-Professional-Services-Consultant-Job-CA-93650/2666306/266630626663062013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSFresno, CA, USPublished Job Title: Professional Services Project Manager
Published Division/Department: Professional Services Organization
Requisition #: 6111
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Professional Services Project Manager is responsible for directing one or more projects within a defined scope. In this capacity he/she is responsible for customer satisfaction, on-time deliverables; and achieving targeted project business results. He/she understands fundamentals of project management and can apply them to programs/job duties; manages programs/assignments autonomously; owns project/work plan and provides leadership for project team. This position typically supervises team leaders and/or a team of professional individual contributors and associated support staff. He/she will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Project Management
• Demonstrates project management skills and knowledge through the integration of theory and practice.
• Maintains a consolidated view of all assigned projects/programs.
• Ensures that every assigned project is supported by an end-to-end schedule, scope documents, financial projections, and necessary data.
• Provides leadership to staff in defining project/program roles and responsibilities.
• Ensures that all information is transparent and reported without bias and in context at all times.
• Oversees and manages a broad range of work that may require the interpretation of more complex and less clearly defined issues.
• Performs work that requires a higher level of experience, or technical expertise than subordinates.

Professional Development
• Accountable for mentoring and guiding professional development of staff members to meet individual and organizational goals.
• Develops and delivers recommendations on staff performance and development.
• Instruction of team is limited to operational direction to achieve specific objectives/outcome.
• Responsible for the delivery of functional operational excellence and department objectives, including resource allocation and utilization.
• May participate in and provide input to organization-wide project teams.
• May be required to make judgments that are outside established processes and procedures.
• Demonstrates excellent organization and written and verbal communication skills and practical problem solving abilities.

May require up to 80% travel. Residence outside of identified location will be considered if the applicant is in a major city allowing for reasonable travel times via commercial airline.

Requirements:
Requirements

• Experience managing large scale systems integration, process improvement and/or organizational change management projects
• Strong negotiation, communication, leadership, and supervisory skills.
• High level of organization
• Ability to manage multiple projects simultaneously and prioritize appropriately.
• Excellent problem solving ability.
• Ability to remain objective.
• Proficiency in Word, Excel, Project, Visio, SharePoint and understanding of other software applications as needed.

Required
• Bachelor's degree
• 10+ years project management and business work experience

Preferred
• PMP Certification
• Master's or postgraduate degree
• Familiar with HMH products and processes
• Experience in K-12 Education

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/San-Francisco-Professional-Services-Project-Manager-Job-CA-94101/2666320/266632026663202013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6062
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products The Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time at the client site leveraging their experience in K-12 education best practices to deliver solutions using a structured implementation approach. They will be expected to build strong relationships with client, partner and HMH personnel. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization. They may be asked to participate in pursuit of sales opportunities.Solution Delivery:

Primary Accountabilities:

a) Implementing process and technology solutions in a project setting that support one or more of the following:

• Curriculum best practices

• Assessment best practices

• Classroom best practices

• Teacher performance best practices

• Parental involvement best practices

• School administrative best practices

b) Participation in and adherence to a structured implementation approach that includes:

• Discovery

• Planning

• Configuration

• Testing

• Rollout

• Transition to Support

c) Working with client, partner and HMH personnel to support the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:

• Planning for and supporting new releases of processes and technology

• Diagnosing and recommending short-term and long-term fixes for issues

• Recommending long-term fixes for recurring problems

d) Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:Primary Accountabilities: Deliver solutions in a manner that demonstrates commitment to client success. Establish strong relationships with client staff and management that enhance the value received by the client.

Marketing and Sales Support:Primary Accountabilities: Assist in tactical sales pursuit activities as directed.

Other responsibilities: Actively participate in internal-focus initiatives to improve quality, efficiency and overall profitability of the organization. Plus, other activities as assigned.

Requirements:
SKILLS/COMPETENCIES REQUIRED

Demonstrates in-depth knowledge of learning principles, theories and methodologies in designing and developing effective learning solutions.Makes connections between theory and practice.Utilizes advanced knowledge of customers, systems, products, and/or competitors to formulate an effective presentation strategy; accommodates requests/new issues "on the fly". Identifies product/service gaps and leverages other HMH's product lines and services to ensure delivery of solutions to meet customer needs.Designs and implements strategies to ensure transfer of learning and partners with stakeholders as appropriate. Demonstrates ability to adapt behavior in response to new information or changing circumstances.Builds and maintains lasting cooperative partnerships with internal and external stakeholders and leverages relationships to meet division/organizational objectives within functional framework. Uses effective communication methods and fosters trust with others. Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict.Demonstrates awareness of and concern for entire process leading to expected result and the relationship between actions and results. Establishes or follows a course of action and a sequence of steps to ensure objectives are met. Makes timely decisions, takes bold, decisive action or makes commitments, despite conflict or uncertainty, after considering the available courses of action and the needs and values of others.Ability to work independently, with minimal guidance on day-to-day work and general instruction on new assignments, Acts as a resource for colleagues with less experience, May direct work of others

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent experience; 3+ years K-12 education experience including any combination of classroom, administrative and/or providing products and services. Experience delivering process improvement and/or technology solutions in a consulting role.

Preferred: Experience delivering solutions for management consulting and/or technology companies. Experience delivering products and/or services to K-12 education customers.

J2W:CB Exp. 06/30/13]]>http://careers.hmhco.com/job/San-Francisco-Education-Professional-Services-Consultant-Job-CA-94101/2666309/266630926663092013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Professional Services Engineer
Published Division/Department: Professional Services Organization
Requisition #: 6074
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within Houghton Mifflin Harcourt's Professional Services Group provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The candidate will be responsible for developing and demonstrating functional expertise in one or more technical areas of value to our clients including systems installation, systems configuration, systems integration, data conversion, data warehousing and analytics. Deliver high quality services to our clients in a profitable, efficient and effective manner.

Solution Development and Implementation:
Primary Accountabilities: Execution of the following HMH Processes:

1 Implementation lifecycle including:
Data analysis
Systems design
Testing
Systems integration

2 Service operation:
Incident management
Partner relationship management
Configuration management
Change management
Release management
Applications support

Client Relationship Management:

Primary Accountabilities: Establishing client relationships to provide an additional resource
to client and project teams for technical expertise.

Other responsibilities:

Primary Accountabilities: Execution of the following HMH Processes for their project(s):
1 Client Solutions
School administrative best practices
Classroom best practices
Curriculum best practices
Teacher performance best practices
Parental involvement best practices
Assessment best practices

2 Solutions implementation lifecycle including:
Business Analysis
Requirements definition and management
Testing

3 Service operation:
Applications support
Incident management

4 Additional solutions development and implementation processes as needed to ensure profitable,
efficient and effective delivery of professional services to our clients.

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support.
Other responsibilities:
1 Other activities related to their functional expertise as assigned by:
Sr. Educational Specialist
Enterprise Services
Sr. Technology Implementation Engineer
Enterprise Services,
Solution Development and Implementation.

Requirements:
SKILLS/COMPETENCIES REQUIRED:
Experience utilizing
PERL
HTML 4
CSS 3
Batch Script Programing
Transfer Protocols
SQL server.

Ability to demonstrate knowledge and sustain IT operations and extend timely support services in order to resolve customer issues.
Proven ability to respond to incidents/problems appropriately and make educated recommendations/decisions to resolve problems and address underlying issues.
Proven ability to build and maintain key relationships with business units increasing IT's understanding of the business and helping the business understand how they can leverage IT to serve their needs.
Proven ability to understand the business and/or technology requirements and the ability to research and analyze solutions in order to meet customer needs.
Knowledge and skills to develop, maintain, and enhance technical solutions.
Effective communication and proven effective project management skills.
Required: BS/BA/BE or equivalent technical implementation experience; 10+ years large scale systems technical implementation and integration of both packaged software installation and package application customization.]]>http://careers.hmhco.com/job/San-Francisco-Professional-Services-Engineer-Job-CA-94101/2666294/266629426662942013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Senior Education Professional Services Consultant
Published Division/Department: Professional Services Organization
Requisition #: 6098
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The Professional Services Organization provides implementation services for our most sophisticated clients for our traditional educational and next generation technology products. The Sr. Education Professional Services Consultant is responsible for providing leadership of consulting services for process change and technology projects for HMH clients designed to have a positive impact on educational outcomes. Individuals in this role will spend a majority of their time providing overall leadership for the project team as well as hands-on educational consulting at the client site. They will be expected to build and own strong relationships with client, partner and HMH personnel with objectives of deepening the relationships and growing the book of business. They will be expected to participate in internal initiatives designed to improve quality, efficiency and overall profitability of the organization.

Solution Development and Implementation:

Primary Accountabilities: Providing execution management and ensuring performance of the following HMH Processes for their assigned project(s):

a) Client Solutions

* Curriculum best practices
* Assessment best practices
* Classroom best practices
* Teacher performance best practices
* Parental involvement best practices
* School administrative best practices
b) Participation in and adherence to a structured implementation approach that includes::
* Discovery
* Planning
* Configuration
* Testing
* Rollout
* Transition to Support
c) Working with client, partner and HMH personnel to lead the solutions from proof-of-concept and pilot phases to the time at which the solution is transitioned to support including:
* Planning for and supporting new releases of processes and technology
* Diagnosing and recommending short-term and long-term fixes for issues
* Recommending long-term fixes for recurring problems

Additional solutions implementation tasks as need to ensure quality, profitable, efficient and effective delivery of professional services to HMH’s clients

Client Relationship Management:

Primary Accountabilities: Establishing client relationships so as to provide the single point of contact for the client for all matter related to the project. Act as the first contact in the path for client escalation. Able to identify and utilize the full breadth of HMH resources to ensure timely, profitable, efficient and effective resolution of client escalations. Demonstrate good judgment in identifying escalations requiring HMH management’s attention.

Professional Services Administration:

Primary Accountabilities: Working with client, partner and HMH personnel to ensure the proper functioning of the HMH team with regards to:

1) Ensuring adequate staffing skills and quantity

2) Ensuing appropriate management of HMH resources

3) Ensuring appropriate management of project financials and adherence to budget and scope control protocols

4) Additional professional services administration processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Marketing and Sales Support:

Primary Accountabilities: Provide strategic and tactical sales support. Assist sales account representatives with the development and execution of sales strategy within the account. Provide recommendations for establishing and maintaining the appropriate functional contact points between the Services and Marketing and Sales organizations.

Service Team Development:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Learning and development management

b) Learning resources creation and maintenance

c) Education and training delivery

d) Additional service team development processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Service Management:

Primary Accountabilities: Provide input to and ensuring performance of the following HMH functions within their functional areas of expertise:

a) Service strategy

b) Service design

c) Service performance management

d) Additional service management processes as need to ensure profitable, efficient and effective delivery of professional services to our clients

Vendor Management:

Primary Accountabilities: Provide vendor relationship management and vendor performance management for their portfolio of projects.

Other responsibilities: other activities related to their functional expertise as assigned,

Requirements:
Takes a big picture approach; interprets and synthesizes data, processes, customization and resource management to align training activities to divisional strategy and customer needs.

Mentors others to conceptualize activities in a broader scope.

Demonstrates expertise in assessing new developments/research in learning theories and methodologies and recommends enhancements to existing learning solutions and/or developments of new learning solutions.

Demonstrates expertise in the use of presentation methods by developing structured presentations that represent key ideas in a variety of ways. Makes effective use of resources (i.e. technology, handouts) to deliver an effective presentation.

Demonstrates confidence with and mastery of subject matter by providing innovative solutions/answers to challenges/questions.

Actively shares best practices, knowledge, and expertise with colleagues; coaches colleagues to higher performance levels. Establishes and maintains trust and credibility with external/internal partners and staff by demonstrating fairness and equity in interactions and continual fulfillment of commitments.

Ensures an environment of accountability Consistently anticipates customer needs and applies strategies to maintain high service levels and retain customer base for future opportunities. Acts as a resource, advocate, and counsel to help clients negotiate through administrative and funding issues

Effectively expresses ideas verbally and/or in writing, in individual or group situations; can get messages across that have the desired effect. Correctly interprets responses and adapts style and method accordingly. Creates an approachable environment by soliciting and accepting feedback openly. Speaks openly and honestly about issues, and provides constructive solutions. Successfully handles conflict. Makes decisions with sufficient, rather than complete, information. Balances data gathering and timelines and makes decisions to meet critical milestones.

EDUCATION & EXPERIENCE

Required: BS/BA or equivalent program executive experience 5+ years K-12 education industry experience including any combination of classroom, administrative and/or providing products and services. 3+ years delivering products and/or services to K-12 education customers. Experience with implementing K-12 educational technologies.

Preferred: Attained Board Certified Educator status. Experience delivering solutions for management consulting and/or technology companies. Experience in a leadership role in K-12 administration

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/San-Francisco-Senior-Education-Professional-Services-Consultant-Job-CA-94101/2666278/266627826662782013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Professional Services Analyst
Published Division/Department: Professional Services Organization
Requisition #: 6086
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 80% - 90%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Educational Consulting/Professional Services

The services team within HMH’s Professional Services Organization provides implementation services for our most sophisticated client programs that include both our traditional educational and next generation technology products. The professional services analysts works as part of the HMH Analytics team to organize and deliver school district data dashboards to school personnel in order to assist them in making informed data decisions to positively impact teaching and learning.

Solution Development and Implementation:

Primary Accountabilities:

a) Implementation lifecycle including:

• Data analysis

• Systems design

• Testing

• Systems integration

• Porting/software integration

b) Service operation:

• Incident management

• Problem management

• Configuration management

• Change management

• Release management

• Applications support

c) Additional solutions development and implementation processes as need to ensure profitable, efficient and effective delivery of professional services to our client

Client Relationship Management:

Establish/maintain client relationships so as to provide an additional resource to client and project teams for data analysis expertise.

Marketing and Sales Support:

Provide strategic and tactical sales support.

Other responsibilities: other program and project management related activities as assigned by the Sr, Professional Services Analyst

Requirements:
Required: Four (4) year college degree (Bachelor’s degree) or significant work experience in lieu thereof.

Two (2) or more years of analytical experience within an educational environment.

Preferred:

MS/MA/ME.

Experience delivering technology solutions in the K-12 educational market.

Experience in all phases of project management, including analysis, design, validation, implementation and support.

Minimum of four (4) year experience in analytical roles working with data.

“Houghton Mifflin Harcourt is an Affirmative Action, Equal Opportunity Employer M/F/D/V and member of e-Verify.”]]>http://careers.hmhco.com/job/San-Francisco-Professional-Services-Analyst-Job-CA-94101/2666288/266628826662882013-07-18Houghton Mifflin HarcourtEducational Consulting/Professional Servicesfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Regional Director- West
Published Division/Department: US Sales
Requisition #: 6032
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Purpose of the Role:
- Coach the area Curriculum & Content Specialist team on competitive sales presentations, In-services and delivery style.· Creates deployment strategy for curriculum consultant in the region which includes campaign decisions and open territory knowledge streams· The Reg Dir. may be responsible for any of the following duties:o Act as point person for presentation development team and will oversee consistency of delivery in the region.o Act as strategic director for pilot planning in the region.o Plans and directs all internal training strategy within the region for products and presentation delivery to include key per diems and sales reps at RVP discretion · Assists in customizing product presentations and organizes presentations to address customer needs utilizing the company processes. Utilizes key selling drivers to inform sales campaigns and presentations.· In conjunction with scheduler, schedules curriculum services within region based on national and regional guidelines.· Works with DM’s and RCMM to target accounts and coach on building relationships · Adheres to budget guidelines when afforded a budget· Performs formal observations for area Curriculum Consultants and Content Specialists’.· Assumes full responsibility for all aspects of supervising the area Curriculum and Content Specialists to include selection, hiring, training, coaching, conducting evaluations, motivating and fostering a sense of teamwork. · Maintains a strategic role as a sales presenter as needed in conjunction with Reg. Content Specialists at state level presentations, high value accounts or in mentoring situations.· Approves travel and expenses for regional curriculum consultants· Schedules and implements regional consultant meetings and will assist with national meetings in conjunction with Nat. Director of Consulting and PS.· Other duties as assigned
Requirements Bachelor's Degree in Education; 3 years of educational consulting experience;5 or more years of teaching experience or experience in developing adult training programs. Prior supervisory experience highly desirable. Experience with Salesforce.com; Experience with online presentation tools i.e. WebEx. Proficient in MS Office suite, Outlook, Power Point etc.]]>http://careers.hmhco.com/job/San-Francisco-Regional-Director-West-Job-CA-94101/2660062/266006226600622013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5982
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/San-Francisco-Math-Per-Diem-Curriculm-Specialst-Job-CA-94101/2646869/264686926468692013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Implementation Director - West
Published Division/Department: US Sales
Requisition #: 6027
State/Province/County: California
City: San Francisco
Country: United States
Percentage of Travel: 60% - 70%
Position Type: Full Time - Regular
Shift: 1st Shift
Interest Category: Sales / Business Development

Purpose of the Role: The Director leads and manages all aspects of the post-sale service business in support of HMH products deployed within schools. This key leadership role is responsible for developing a services vision and execution of a strategy within and across the organization that results in effective utilization of products and a strategic approach to development of long term partnerships. The position reports directly to the Senior Vice-President of Professional Services.

* Develops and oversees implementation plans for all region accounts with product sales >$100k.
* Works collaboratively with per diem manager to develop projections for per diems needs, training activities, assignment and oversight resources in designated accounts.
* Works in partnership with the Sales organization to develop and execute sales strategies that will result in purchase of fee-based service products that align with district needs;
* Manages free and fee-based entitlements assigned to individual district accounts and works collaboratively with schedulers and logistic coordinators to assign personnel;
* Develops proposals and responses to RFP’s that position the suite of professional service products;
* Delivers implementation and professional services within the region at a minimum of 20 days per year;
* Develops and analyzes key business metrics to effectively monitor all aspects of the service business, including sales reports and measures of customer satisfaction;
* Participates in key customer visits, delivery of services and service sales calls;
* Develops a pipeline and action plan to accomplish service revenue goals;
* Ensures best practices are integrated within professional development plans and stays current with product updates and product enhancements ;
* Leads proactive staffing efforts by recruiting, pre-screening and collaborating with HR when requesting and filling open positions.
* Develops and oversees on-boarding process and training plans for assigned staff;
* Develops a vision and tools for an ideal implementation schema for each product and engages in continual refinement of that schema;
* Works closely with strategic teams and partnerships to manage opportunities that provide services for HMH products and offerings;
* Participates in assigned workshops and conferences to keep abreast of current products and educational trends.

Requirements · Bachelors in Education required from an accredited college or university; Master’s degree or above given preference· Teaching experience and curriculum expertise at the district and/or state level preferred· Proven experience leading, organizing, or delivering professional development activities· Proven experience with team management and project management · Current expertise in instructional pedagogy and experience with implementation of instructional technology· Proficient in MS Office Suite· Proficiency with applications that run across the Worldwide Web· Ability to travel extensively throughout assigned territory to visit school districts and team members, attend meetings, and conduct field training observations to assist in implementations of HMH products and services
- Ability to frequently carry/lift/move up to 25 pounds i.e. laptops, projectors and software etc.

*
Specific vision abilities required by this job include close vision and ability to adjust focus]]>http://careers.hmhco.com/job/San-Francisco-Implementation-Director-West-Job-CA-94101/2653878/265387826538782013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSan Francisco, CA, USPublished Job Title: Per Diem Account Executive
Published Division/Department: US Sales
Requisition #: 5614
State/Province/County: California
City: Sacramento
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide part time support to the Account Executive in his or her territory. This includes making and holding appointments with school personnel, attending and working state and regional exhibits, helping sales personnel with various field projects, and possibly working evening dinner functions. Campus level sales and inservice presentations will also be required. Product and presentation training will be provided. Ideal candidates hold BA/BS in Education and will offer expertise in elementary or secondary language arts/reading/Math/Science/Social Studies instruction.
Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.

J2W:CB Exp. 03/22/13]]>http://careers.hmhco.com/job/Sacramento-Per-Diem-Account-Executive-Job-CA-94203/2416385/241638524163852013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSacramento, CA, USPublished Job Title: Per Diem Account Executive
Published Division/Department: US Sales
Requisition #: 5532
State/Province/County: California
City: Sacramento
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

The primary responsibility of this position is to provide part time support to the Account Executive in his or her territory. This includes making and holding appointments with school personnel, attending and working state and regional exhibits, helping sales personnel with various field projects, and possibly working evening dinner functions. Campus level sales and inservice presentations will also be required. Product and presentation training will be provided. Ideal candidates hold BA/BS in Education and will offer expertise in elementary or secondary language arts/reading/Math/Science/Social Studies instruction.
Requirements Requirements:
* Two years classroom teaching experience preferred; student teaching experience is acceptable.
* Previous experience presenting before large groups of teachers educators or professional personnel is preferred.
* Must be able to demonstrate excellent communication skills in the delivery of presentations, and able to translate a high level of engagement.
* Must be proficient with computer technology, specifically MS Office Suite, particularly PowerPoint
* Hold a strong familiarity with internet functionalities in terms of research, interaction and communication.
* Readily adaptable to evolving technologies
Must be adaptable to changing conditions and be able to manage multiple projects.
* Must be able to lift boxes that weigh up to 40 pounds.
· Able to work evening hours periodically
* This position is a part time position and is pay rolled through a third party provider.

Required Equipment Specifications:
Remote Per Diems must own an efficient up-to-date laptop computer with high speed internet access, preferable with MS Office edition loaded.

J2W:CB Exp. 03/22/13]]>http://careers.hmhco.com/job/San-Francisco-Per-Diem-Account-Executive-Job-CA-94101/2376377/237637723763772013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSacramento, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6012
State/Province/County: California
City: Antioch
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Antioch-Math-Per-Diem-Curriculm-Specialst-Job-CA-94509/2653889/265388926538892013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSAntioch, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6013
State/Province/County: California
City: Concord
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Concord-Math-Per-Diem-Curriculm-Specialst-Job-CA-94518/2653886/265388626538862013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSConcord, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6010
State/Province/County: California
City: Oakland
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Oakland-Math-Per-Diem-Curriculm-Specialst-Job-CA-94601/2653890/265389026538902013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSOakland, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6011
State/Province/County: California
City: San Jose
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/San-Jose-Math-Per-Diem-Curriculm-Specialst-Job-CA-95101/2653888/265388826538882013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSan Jose, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6009
State/Province/County: California
City: Santa Rosa
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Santa-Rosa-Math-Per-Diem-Curriculm-Specialst-Job-CA-95401/2653880/265388026538802013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSSanta Rosa, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6014
State/Province/County: California
City: Carmichael
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Carmichael-Math-Per-Diem-Curriculm-Specialst-Job-CA-95608/2653887/265388726538872013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSCarmichael, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6015
State/Province/County: California
City: Elk Grove
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Elk-Grove-Math-Per-Diem-Curriculm-Specialst-Job-CA-95624/2653884/265388426538842013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSElk Grove, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 6016
State/Province/County: California
City: Placerville
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Placerville-Math-Per-Diem-Curriculm-Specialst-Job-CA-95667/2653885/265388526538852013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSPlacerville, CA, USPublished Job Title: Math Per Diem Curriculm Specialst
Published Division/Department: US Sales
Requisition #: 5983
State/Province/County: California
City: Redding
Country: United States
Percentage of Travel: 50% - 60%
Position Type: 1099 Contractor
Shift: 1st Shift
Interest Category: Sales / Business Development

Responsibilities:The primary responsibility for this position is to provide part time support to the Account Executive by delivering compelling sales presentations and product training to teachers. The delivery of persuasive, customer-focused sales presentations and informative and effective implementations are crucial. Individuals are distinguished by their content knowledge, communication skills, leadership ability and willingness to learn. Ideal candidates hold BA/BS in Education and can offer expertise in Math at the Elementary, Middle School and/or High School levels.
Requirements Requirements:· Preferred minimum 5 years teaching experience· Previous experience presenting before small to mid size groups of educators· Must be able to demonstrate excellent communication skills· Readily adaptable to evolving technologies· Must be able to lift up to 40 lbs.· Ability to understand customer needs and transfer that knowledge to presentations· Demonstrate knowledge of curriculum issues
- Should have up to date laptop with MS Office loaded

Able to work evening hours and may require some travel]]>http://careers.hmhco.com/job/Redding-Math-Per-Diem-Curriculm-Specialst-Job-CA-96001/2646868/264686826468682013-07-18Houghton Mifflin HarcourtSales / Business Developmentfull-timeUSDstarting0BSRedding, CA, US