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Date: Nov 24, 2020

Location: Boston, MA, US, 02110

Company: Houghton Mifflin Harcourt

Job Requisition ID: 16410

Additional Locations: 

Administrator to the three HMH Professional Service Leaders, Service Operations and Professional Services. This is an excellent position for a highly motivated, self-directed individual who thrives in a fast-paced environment and wants a challenge. The ability to multitask, communicate with a lot of different people, prioritize, and respond to change and multiple requests quickly and efficiently.


Overall Responsibility:

The Professional Services division is part of a leading learning company, inspiring the thinkers and doers of tomorrow. It is a leader in the EdTech marketplace, providing research-based technology programs, supplemental instructional materials, and professional training to support teachers and administrators in grades pre-K through high school. HMH Professional Services helps schools and districts achieve measurable gains with a person to person approach to professional learning center on student outcomes.


The Administrator will support three Professional Service Leaders undertaking daily project management and administrative duties.

Primary Accountabilities:  

  • Administrator to three Service Leaders
  • Intensive outlook calendaring, prioritizing and collaborating with the other leaders to coordinate schedules
  • Attend meetings, take notes, and distribute agendas and relevant documents
  • Organize and schedule large virtual events
  • Be able to multitask and prioritize given service leaders are in multi locations
  • Understand people, projects and needs in Professional Services and be able to communicate professionally and effectively by email, phone, and messaging
  • Liaise and communicate with key stakeholders across the company
  • Support and maintain department policies and procedures
  • Prepare and review expense reports in a timely fashion
  • Create, direct and/or review PowerPoint presentations and Excel spreadsheets as needed
  • Proofreading/copy editing as needed
  • Mange monthly Service Operations newsletter
  • Additional support activities as business necessitates 


Skills & Competencies:

  • Experience and interest in the education industry and/or classroom is a huge advantage
  • Detail-oriented and thorough in execution
  • Clear, succinct, and professional oral and written communication
  • Ability to prioritize tasks effectively and develop and implement creative solutions and systems quickly
  • Flexibility and adaptability to constantly changing environment and needs
  • Possess a high energy level, integrity, and a strong work ethic
  • Self-starter and pro-active approach to all tasks
  • Experience in supporting virtual events
  • Calm demeanor and highly collaborative problem-solving and taking on new challenges
  • Advanced used of office technologies (TEAMS, Outlook, Excel, Power Point etc.)


Education & Experience:

  • Bachelor’s/Associate’s Degree or equivalent experience
  • A minimum of 5 years related work experience
  • Previous administrative experience in a professional and fast-paced environment preferably in an education, technology or service-oriented field
  • Expert knowledge of Microsoft Office Suite (including: Word, Excel, PowerPoint) and deep engagement with Email and Outlook and TEAMS
  • Advanced knowledge and interest in Excel analysis/projects and general project management
  • Experience with other software programs is a plus (Visio, Smartsheets, Zoom, SFDC)


Physical Requirements:

  • Stationary position for a considerable time (sitting and/or standing)
  • Constantly operates a computer
  • Must be able to collaborate with colleagues via face-to-face, conference calls, and online meetings
  • Ability to work in cross-functional teams as well as independently
  • Ability to travel up to 10%


Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Boston

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