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Sr Delivery Lead

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Date: Feb 11, 2019

Location: Evanston, MA, US, 60201

Company: Houghton Mifflin Harcourt

Job Requisition ID: 15123

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Senior Delivery Lead

Software Engineering at HMH is focused on building fantastic software to meet the challenges facing teachers and learners. We design and build custom applications and services used by millions. We are creating teams full of innovative, eager software professionals to build the products that will transform our industry.

We are staffing new, small, self-contained teams who love solving problems, building high quality products and services in an agile environment of continuous delivery and customer feedback. We work every day to make sure we are building software that helps students and teachers succeed.

As Senior Delivery Lead, you’ll work to help teams achieve their ambitious goals, keeping projects focused, teams healthy, and the company informed. We work in small teams with multiple teams delivering parts of a complete solution with delivery teams focused on cross team collaboration and alignment. Your experience in servant leadership, humble confidence and social grace will help you mentor teams as you partner with fellow leads to foster an open, transparent development environment at HMH.

Do you want to make a difference in the world of education? Do you understand what it takes to enable teams deliver high quality software? If so we would love to talk to you about this opportunity.

We are looking for people who:

  • Have proven experience working with high-performing and innovative software teams.
  • Have the ability to apply broader practices to teams in highly complex spaces; mentoring, coaching and encouraging personal growth.
  • Empower teams to do great work. You know how to tailor your contribution to the needs of a team.
  • You are hyper-organized, quality focused and inspiring. You create an environment of trust, fostering open communication and collaborating across teams or functions.
  • You use the most appropriate methods and metrics to create transparency and predictability for the team, removing waste and team impediments.

A Delivery & Quality Focused Colleague:

  • Make hard decisions or to ask for help. You are an experienced and diplomatic negotiator who is comfortable with uncertainty
  • You have a passion for making great software and know lots of ways to do it as an influential part of the team
  • You are a technically savvy Delivery Lead and are willing and able to dig into complex technical problems and help drive them to resolution
  • We expect you to participate as a valued part of technical discussions about functional design and implementation
  • You are able to discover and articulate technical requirements and dependencies on external development teams as deliverables change
  • Your mantra is “Quality First”, setting and maintaining high standards for you and your teams. You challenge short term thinking and inspire creative problem solving.
  • Understand the big picture and the role teams play within it. You can move between the detail and the 50,000ft view, balancing breadth and depth, to help achieve the right outcome.
  • You clearly understand the vision, context and goals and help the team steer towards them. You see and remediate risks before they become roadblocks.
  • You are calm under pressure and can clearly prioritize across competing demands.

Skills and Experience:

  • Significant experience with consumer scale software development
  • Bachelor's degree required
  • Superior verbal, written, presentation, and interpersonal communication skills
  • Demonstrated ability to motivate, support and understand different project teams
  • Deep understanding and awareness of user-centered design methodologies and product development
  • Strong attention to detail and focus on outcomes is critical

Physical Requirements:

  • Might be in a stationary position for a considerable time (sitting and/or standing)
  • The person in this position needs to move about inside office to access file cabinets, office machinery, etc
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
  • Must be able to collaborate with colleagues via face to face, conference calls, and online meetings


Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

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Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

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