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Content Specialist

Date: Nov 19, 2022

Location: Chicago, IL, US

Company: Houghton Mifflin Harcourt

Job Requisition ID: 17343

Additional Locations: Remote-May be performed in any state in the U.S.




The Content Specialist is responsible for the delivery of tailored pre-sales presentations to customers in collaboration with sales and Getting Started training during the Back to School season.  The Content Specialist also assists with the support of sales pilots.  Content Specialists are responsible for learning 1) sales presentations, 2) Getting Started training presentations, and 3) subject matter expertise for a suite of HMH products and services.


Job Responsibilities:

  • Presale and Customer Success Responsibilities:
    • Collaborate with Account Executives and Solution Support Group Directors, and peers, to customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge
    • Explore customer needs for education solutions
    • Deliver live, pre-sales online product demonstration webinars tailored to customer and sales needs using multiple platforms and software
    • Deliver live and onsite pre-sales customer presentations, plus product demonstrations, tailored to customer and sales needs using multiple platforms and software
    • Handle customer questions and overcomes objections
    • Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs
    • Utilize knowledge of competitors’ products to enhance product positioning in live demonstrations
    • Provide initial training and ongoing support for sales pilots
    • Deliver data driven customer presentations to support the Customer Success team in driving annual renewable revenue when requested
  • Digital Responsibilities:
    • Expertise with Zoom, PPT, and live product/lesson demonstrations
    • Learn to create Camtasia videos to support Request For Proposal (RFP) submissions, sales opportunities, and pilots
    • Ready to learn Salesforce and other HMH software programs as required
  • Education Responsibilities:
    • Demonstrate understanding of assigned disciplines including core, supplemental and intervention products as well as technology associated with assigned products
    • Learn two or more content areas (i.e. STEM) as requested
    • Learn data driven instructional exploration techniques to support the sales and Customer Success teams when requested 
  • Other Responsibilities:
    • Deliver trainings supporting post-sales partners
    • Project work as assigned


What You Need to be Successful:

  • Bachelor's Degree
  • 5 years of K-12 (preferred K-6) teaching experience in ELA.
  • Excellent communication and persuasive presentation skills .
  • Digital literacy
  • Collaboration skills
  • Highly organized and able to transfer strategies into actions that deliver results.
  • Able to use MS Office Suite and web conferencing tools.


Nice to Have:

  • Graduate degree
  • Virtual teaching experience highly preferred.
  • Social Media Skills 
  • Bilingual/Biliterate a plus


Physical Requirements:

  • Ability to work irregular hours, including weekends, and travel up to 30% – driving and flying. 
  • Might be in a stationary position for a considerable time (sitting and/or standing).
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.
  • Lift and move up to 50 lbs on a regular basis.
  • A valid driver's license and clear driving record.


Benefits and Salary Range:

Salary Range - $72,000 - $90,000. Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate’s skills, experience, education, and location.

Our Culture and Benefits -

Benefits -  See Career Page Careers at Houghton Mifflin Harcourt Publishing Company (



Houghton Mifflin Harcourt is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide.

For more information, visit  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Chicago

Job Segment: Media Publishing, Curriculum, Publishing, Education