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Senior Architect - SalesForce

Date: May 10, 2022

Location: Montreal, QC, CA, H2W 2R2

Company: Houghton Mifflin Harcourt

Senior Architect – SalesForce

Montreal, QC

Houghton Mifflin Harcourtis a global learning company with the mission of changing people's lives by fostering passionate, curious learners. Among the world's largest providers of pre-K -12 education solutions, HMH combines cutting-edge research, editorial excellence, and technological innovation to improve teaching and learning environments and solve complex literacy and education challenges. HMH's interactive, results-driven education solutions are utilized by 50 million students in over 150 countries, and its renowned and awarded novels, non-fiction, children's books and reference works are enjoyed by readers throughout the world.

 

As a Senior Architect your primary responsibilities will include architecting HMHs new future back-office ecosystem to meet the company’s digital first strategy. This exciting opportunity spans CRM, ecommerce, and Marketing Technology areas.

 

To succeed in this role, you should know how to assess business capabilities, non-functional system requirements, execute gap analysis exercises, and assess tools and technology. Architect solid technical solutions by following industry standards and best practices with a focus on the complete enterprise. The ideal candidate will have proven experience with Salesforce with excellent analytical and problem-solving abilities. The ability to develop options, and provide comparative analyses is critical.

 

Duties & Responsibilities

  • Leads evaluation, design and analysis for the implementation of a solutions architecture across the Sales, Marketing, and Services specific business applications or technologies, based on enterprise business strategies, business capabilities, value streams, business requirements and enterprise standards.
  • Creates architectural designs to guide and contextualize solution development across services, projects and systems (including applications, technologies, processes and information).
  • Define and assess HMH’s new back-office tools and applications to meet business capabilities and HMH’s digital first focus.
  • Aligning IT investment with HMH’s business priorities. Assess near-term and long-term needs, to establish business IT investment priorities.
  • Provides internal management consultancy services to both IT and business leaders, helping them with innovation management and IT investment analysis. 
  • Assures technology projects are architected to deliver reliable, inter operable and sustainable outcomes aligned with the HMH IT road map
  • Facilitates enterprise strategy development, including environmental analysis, opportunity identification, technology and business cases, and innovation roadmaps.
  • Promote economy of scale decisions made around a common architecture with the following goals: effectiveness, efficiency, agility, and continuity of complex business operations. 
  • Drives new business capabilities through technology by executing proof of concepts (POC) to accelerate innovation at HMH
  • Develop technology standards and guidelines, also help define governance and policy.
  • Constructs deliverables that demonstrate how to move the business toward realizing its strategic goals and targeted business outcomes.
  • Researches and provides information on emerging technology trends and disruptions relevant to assigned line of business.
  • Participates in development and application of principles, standards and minimal viable architectures through the EA governance model, informed by the business strategy and corporate governance. 

 

Skills and Qualifications

  • Minimum of 7 years of experience with providing designs and solutions with the Salesforce Platform
  • Minimum of 5 years of experience in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development
  • Experience with solution design and development with the Eloqua platform is a nice to have
  • Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics.
  • Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems.
  • Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks.
  • Knowledge of all components of holistic enterprise architecture.
  • Familiarity with basic graphical modeling approaches, tools and model repositories.
  • Detailed oriented and ability to learn and work independently.
  • Analytical and proactive problem-solving skills.
  • Proven ability to work in a multi-disciplinary and fast-paced environment.
  • Be ready to take initiative with continuous improvement mind-set.


Physical Requirements:

  • Might be in a stationary position for a considerable time (sitting and/or standing)
  • The person in this position needs to move about inside office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.

Architecte senior – Salesforce

Montréal, QC

Houghton Mifflin Harcourt est une entreprise mondiale d’apprentissage dont la mission est de changer des vies en cultivant des esprits passionnés et curieux.

Comptant parmi les entreprises d’apprentissage mondiales spécialisées dans le contenu éducatif allant du préscolaire à la fin du secondaire, HMH combine recherche de pointe, excellence éditoriale et innovation technologique afin d’améliorer l’environnement changeant d’aujourd’hui et résoudre les défis complexes d’alphabétisation et d’éducation.

Nos solutions éducatives et interactives sont axées sur les résultats et desservent plus de 50 millions d’étudiants dans plus de 150 pays. Nos romans, nos ouvrages généraux, nos livres pour enfants et livres de référence renommés et primés sont appréciés par des lecteurs de partout à travers le monde.

 

En tant qu’architecte principal, vos principales responsabilités comprendront l’architecture du nouvel écosystème administratif de HMH afin de répondre à la stratégie numérique de l’entreprise. Cette opportunité passionnante couvre les domaines du CRM, du commerce électronique et des technologies de marketing.

 

Pour réussir dans ce rôle, vous devez savoir comment évaluer les capacités de l’entreprise et les exigences système non fonctionnelles, effectuer des exercices d’analyse des écarts et évaluer les outils et la technologie. Vous serez également chargé de concevoir des solutions techniques solides en suivant les normes et les meilleures pratiques de l’industrie et en mettant l’accent sur l’ensemble de l’entreprise. Idéalement, vous aurez une expérience de travail avec Salesforce ainsi que d’excellentes capacités d’analyse et de résolution de problèmes. Vous devrez développer des options et fournir des analyses comparatives.

 

Tâches et responsabilités :

 

 

Expérience requise


Exigences physiques :

 

  • Position stationnaire pour un temps considérable (assis et/ou debout).
  • Vous devez pouvoir vous déplacer dans les bureaux pour avoir accès à des classeurs, des appareils, etc.
  • Vous utiliserez constamment un ordinateur et d’autres outils de travail comme une calculatrice, une photocopieuse, une imprimante, etc.
  • Vous devez être capable de collaborer avec des collègues en face à face, au téléphone et dans des réunions en ligne.

ABOUT US:
Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world. Follow HMH on Twitter, Facebook and YouTube. For more information, visit http://careers.hmhco.com

PLEASE NOTE:
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.


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