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Content Specialist ELA K-12

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Date: Dec 8, 2018

Location: New York, NY, US, 11211

Company: Houghton Mifflin Harcourt

Job Requisition ID: 13143

Additional Locations: Hartford, Connecticut, Albany, New York, Boston, Massachusetts, Newark, New Jersey

Purpose of the Role: The Content Specialist is responsible for the delivery of tailored pre-sales presentations to customers in collaboration with sales and Getting Started training during the Back to School season.  The Content Specialist also assists with the support of sales pilots.  Content Specialists are responsible for learning 1) sales presentations, 2) Getting Started training presentations, and 3) subject matter expertise for a suite of HMH products and services.

Job Responsibilities:

  • To deliver pre-sales webinars tailored to customer and sales needs.
  • To deliver pre-sales customer presentations tailored to customer and sales needs in medium and large revenue accounts.
  • To deliver Getting Started trainings tailored to customer and sales needs.
  • To partner with the Account Executive to explore solution opportunities with customers and to recommend both programs and services.
  • To learn two or more, subject area suites of programs plus services (i.e. math and science) as requested.
  • To learn Getting Started trainings as requested.
  • To complete SFDC forms, evaluations, and reports as required.
  • To demonstrate understanding of assigned disciplines including core and supplemental products as well as technology associated with such products.
  • To work with Account Executives, CSG managers, and Service managers to understand client needs and transfer this knowledge to pre-sales, sales, and post-sales presentations.
  • To customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge.
  • To appropriately adjust presentations to the needs and responses of the audience.
  • To handle customer questions and overcomes objections.
  • To demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.
  • To utilize knowledge of competitors’ products to enhance product positioning.
  • To communicate information regarding customer needs to the Account Executive and manager in order to capitalize on sales opportunities and position product effectively.

Core Competency Group:

  • Content Specialist


  • Bachelor's Degree is a minimum with graduate degree preferred.
  • Five years of K-12 teaching experience in a subject area relevant to the position.  
  • ELA K-12 with strong EL background (Biliterate being desirable) 
  • Excellent communication and presentation skills.
  • Digital literacy is a requirement.
  • Collaboration skills.
  • Highly organized and able to transfer strategies into actions that deliver results.
  • Able to use MS Office Suite and Go To Meeting tools.
  • Ability to work irregular hours, including weekends, and travel extensively up to 80% – driving and flying. 
  • A valid driver's license and clear driving record.

Physical Requirements:

  • Must be able to remain seated for extended periods of time, 4+ hours.
  • Must be able to stand and present to audiences for 2+ hours.
  • Frequently lifting, reaching, and moving product up to 60 lbs.
  • Must be able to travel up to 70-80% of the time through a combination of domestic air travel and driving a car.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Must be able to collaborate with colleagues via face to face, conference calls, and online meetings

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

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Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.




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