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Date: Apr 14, 2021

Location: Orlando, FL, US, 32819

Company: Houghton Mifflin Harcourt

Job Requisition ID: 16759

Additional Locations: 

Revenue Operations Business Intelligence Intern

Houghton Mifflin Harcourt is seeking a Revenue Operations Business Intelligence Intern to be part of a team devoted to value-added services, high performance and career development.  This is a hands-on role for someone who wants to gain technical and business real world experience.  This position is with the Business Intelligence Tools function of the Revenue Operations department. It’s a great team atmosphere with frequent interaction with different business process owners and leaders. 


This position provides the opportunity to build a technical skillset and experience with Salesforce.com, a market leading CRM tool used to support all sales employees.  This position will build knowledge and experience in data cleansing, data architecture, ETL (extract, transform, load) tools, and reporting/analytics.  This will provide invaluable experience and a great resume builder. 


The right candidate has a business or technical background with a strong interest in data and technical concepts.  

This is a paid internship and the schedule is flexible. 



  • Manage data cleansing exercises to maintain accurate reporting/analytics
  • Contribute to existing ETL processes, including updating and troubleshooting
  • Leverage Salesforce.com to maintain accurate data processes



  • Candidates must be in a degree program with an emphasis in Business, Computer Science, Mathematics/Statistics, or Engineering related.  Undergraduate and Graduate students accepted.
  • Knowledge of Microsoft Office, especially Excel (experience in formulas and pivot tables required).
  • Excellent academic standing.  GPA of 3.0+ is required.
  • Excellent analytical and critical thinking.
  • Demonstrate confidence and possess excellent oral, written, and presentation skills.
  • An enthusiastic team player with good project management skills that seeks opportunities to contribute.
  • Experience with Salesforce.com is a plus but not required.
  • Experience with SQL is a plus but not required



Physical Requirements

Might be in a stationary position for a considerable time (sitting and/or standing).

The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Orlando

Job Segment: Publishing, Education