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Admin Assistant

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Date: Nov 12, 2018

Location: Portsmouth, NH, US, 03801

Company: Houghton Mifflin Harcourt

Job Requisition ID: 14762

Additional Locations: 

Overall Job Objective:

Provide a wide range of administrative support for the Customer Service management team and department as whole.


Responsibilities and Duties:

  • Sort, count and distribute all incoming orders and correspondence accordingly. Maintain awareness of incoming mail trends, keeping management apprised of any issues.
  • Review and appropriately distribute all incoming email received through multiple corporate websites in a timely manner.
  • Ensure all communication with internal / external customers is handled efficiently, professionally and within department and corporate guidelines.
  • Support incoming and outgoing fax activity and department distribution.
  • Accumulate and ensure the accuracy of statistical data from a wide variety of sources.Assimilate into daily, weekly and monthly reports.
  • Support management reporting requirements on a fixed schedule as well as on an adhoc basis.
  • Maintain department files, focusing on an organization strategy to aid in easy access.
  • Recognize changing priorities and volumes and respond accordingly.
  • Contribute to special projects that may arise, both intra and inter departmentally.
  • Assist with definition, preparation and distribution of necessary department resources.


Minimum Knowledge Required:     High School graduate or equivalent.  Excellent verbal, written and interpersonal communication skills.


Experience ( years ):                         One year in related position preferable


Technology/Software Skills:             Microsoft Office:  MSWord, MSExcel, MSOutlook


Physical Requirements

  • Might be in a stationary position for a considerable time (sitting and/or standing).
  • The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

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Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Portsmouth
Nearest Secondary Market: Boston

Job Segment: Administrative Assistant, Administrative, Publishing, Education