Account Manager - NWEA

Job Requisition ID: 18715

Additional Locations: 

Job Title: Account Manager

Location: Remote, Candidates MUST reside in the Chicago area

Who We Are 

NWEA® is a division of Houghton Mifflin Harcourt that supports students and educators through research, assessment solutions, policy and advocacy services, professional learning and school improvement services that fight for equity, drive classroom impact and push for systemic change in our educational communities. For nearly 50 years, NWEA has developed innovative pre-K–12 assessments, including their flagship interim assessment, MAP® Growth™ and their reading fluency and comprehension assessment, MAP® Reading Fluency™. For more information, visit  NWEA.org to learn more.

The Account Manager for US Districts, Small Accounts is responsible for growing and managing existing NWEA customers with up to 1,500 students. They focus on building long-term relationships, enhancing Partner satisfaction, and increasing the utilization of NWEA Products and Services to support student learning. This role involves working closely with a regional team under a Manager and collaborating with Account Executives responsible for acquiring new partners.

Responsibilities:

• Act as the primary NWEA account contact for a portfolio of existing Partners.
• Proactively engage Partners to ensure loyalty and satisfaction, and address their needs.
• Achieve renewal and expansion targets defined by regional objectives.
• Prioritize and plan new product, expansion, and retention activities in line with team and organizational goals.
• Conduct webinars, sales calls, and other necessary activities.
• Establish efficient processes and procedures to meet each Partner's unique needs.
• Stay informed about NWEA Products, Services, and the education market.
• Educate Partners on product features and benefits using a consultative sales approach.
• Utilize Salesforce for managing Partner opportunities, pipeline, and reporting.
• Present pricing, credit, and terms following standard procedures.
• Travel up to 15% for regional and NWEA events.

Skills and Abilities:

• Committed to NWEA's mission and culture.
• Effective in a fast-growing organization with a large customer base.
• Experience in phone-based sales and customer relationship management.
• Strong communication skills (verbal and written).
• General knowledge of the education market and school operations.
• Ability to work independently and collaboratively.
• Proficient in managing sales opportunities and pipelines.
• Able to meet personal and team goals.
• Capable of handling the physical and intellectual requirements of the role.

Education and experience

• Bachelor’s degree in education, business or a related field required
• 1 - 2 years of Account Management experience. 
  • Selling experience into the educational market helpful with demonstrated effective communication and presentation
• Experience with NWEA products, services, procedures and implementation preferred
• Understanding of K-12 education industry and assessment methods desired

Benefits and Salary Range

Salary Range: $70K-$75K + uncapped commissions

ABOUT US:
Houghton Mifflin Harcourt is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide.

For more information, visit http://careers.hmhco.com  

PLEASE NOTE:  
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.