Assoc Delivery Lead

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

In this role, you are responsible for the agile delivery for your team. You facilitate and run scrum ceremonies. With support you resolve blockers, and keep the team on track. You work closely with other to develop and manage the 90-day delivery plan collaborating closely with other teams on dependencies and ensuring alignment to the overall business goal.

You are transparent, always, using metrics and project updates to keep stakeholders and leadership informed.  

Responsibilities

• Provide leadership and coaching to the team in agile practices by facilitating all scrum ceremonies for one product development scrum teams.
• With support, manage all deliverables and dependencies for your agile product development scrum team.
• Keep 90-day delivery plans up to date, transparent and stakeholders informed.
• Mentor new and existing team members on our agile processes, continuous improvement and how the team works best.
• Ensure an effective kick-off for the team of new features, work, or new team setup.
• Collaborate with business stakeholders to ensure the team understands the product and business strategy to inform the team’s mission and contributes to good decision making.
• Collaborate with PO on backlog health to ensure the team are working from a prioritized backlog.
• Breakdown work from epics to stories (story mapping), write stories with agile team.
• Collaborate with all TSG groups where dependencies arise such as UX Design, UXR, Dev Ops and others.
• Manage dependencies for your team and ensure they are known and addressed.
• Represent the team at Scrum of Scrums.
• Own, track and manage agile metrics for your team, use them for Sprint Planning, to inform process improvements and for reporting purposes.
• Own accurate and up to date project status for your team and report in an appropriate manner in line with TSG processes.
• Keep your project management tool (Jira) accurate and up to date. 

Experience

• Proven experience leading high-performing and innovative Agile teams
• 3 to 6 years’ experience working with product development teams in software development
• Hands-on experience with SQL
• Demonstrated success and experience leading teams with Agile methodologies and tools such as Jira and Confluence
• Knowledge of education technology (K-12) industry technology trends, user experience (educators, students, and administrators), and classroom need

Competencies

• Strong verbal, written, presentation, and interpersonal communication skills
• Ability to lead multiple projects simultaneously and make difficult decisions with speed and accuracy.
• Strong attention to detail and focus on task completion.
• Organized and quality focused.
• Keep teams focused on results, growth, and actionable feedback.

Competencies specific to role level (Delivery Lead)

• Ability to apply problem solving skills in your area of expertise.
• Proficient in multiple parts of the product.
• Demonstrates effective communication within cross-functional team.
• Fosters a culture that stimulates innovative and creative approaches to solving problems. Finds innovative solutions to problems encountered on assignments.
• Works collaboratively across the cross-functional team and impacted teams.
• Good understanding of customer uses and needs for their product.
• Demonstrates a clear working knowledge of operational objectives of the department.
• Consistently delivers on customer expectations by producing high quality products quickly and efficiently.
• Learns nimbly and is ready and willing to work beyond comfort zone.

Education

• Bachelor’s degree in education, business, or technical discipline preferred
• Agile Scrum Master Certification preferred

The Information Technology organization is transforming to realize our mission: Become a leader in HMH’s digital transformation, and as a strategic partner, innovate and deliver highest value, competitive advantage solutions across all corporate and business functions. Our ambition is to be a digital leader through innovation and develop and deliver leading edge technology such as robotic process automation and artificial intelligence to solve some of HMH’s greatest operational business challenges. Our professionals will have business relevant skills to connect our HMH partners to technologies that propel the businesses to deliver the greatest value for HMH and our customers.

We are building a team of IT professionals with an insatiable appetite to learn, a relentless focus on customer service, a technological curiosity toward future possibilities, and a creativity in solving business challenges with leading technologies. Our team will find ways to work together, create a sense of community where it’s safe to take risks and learn together, develop our careers, and all have an opportunity to work on new technologies. We will work together, learn together and have fun together. As a team, we will lead HMH’s digital transformation.