Business Solutions Manager

Job Title: Business Solutions Manager

Location: Remote

Who We Are

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators, and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries.

What you will do

This individual contributor role is part of the Business Intelligence Tools & Data team within the Revenue Operations department. The candidate will focus on Business Intelligence front end development and collaborate with business leadership to identify needs, provide insights, and implement solutions. A passion for crafting data-driven narratives using visualization tools, coupled with creative problem-solving, technical expertise, and meticulous documentation of requirements, is essential for developing deliverables that enhance business strategy and performance.

The Business Solutions Manager will be responsible for the following primary duties:

• Utilize Business Intelligence tools and techniques to generate reports that provide actionable insights, enhancing business decision-making.
• Break down complex, unfamiliar problems into well-defined, easy to understand, visually compelling deliverables.
• Engage with key stakeholders across the business to support projects as well as provide status updates.
• Gather and document essential information on requirements and system operations to aid in the development or modification of workflows.
• Document processes, create and maintain guides for standards and procedures.
• Analyze data to identify gaps and offer recommendations.
• Monitor and address issues reported for existing solutions or systems.

What you will need

• Over 3 years of experience as a Business Analyst, specializing in business reporting and Business Intelligence (BI).
• Proficient in using reporting tools such as Tableau, Power BI, Excel, and SQL, with a solid understanding of data governance.
• Strong working knowledge of Business Intelligence concepts and a deep understanding of business processes.
• Exceptional analytical and critical thinking skills, with a keen attention to detail.
• Articulate communicator with excellent oral, written, and presentation skills.
• Enthusiastic team player with strong project management abilities.
• Strong customer focus, adept at identifying customer needs and translating them into actionable requirements.

Preferred but not necessary

• Familiarity with CRM reporting (Salesforce.com/Dynamics 365).
• Knowledge of database software (Snowflake, AWS Redshift, Oracle, MS SQL).
• Bachelor’s degree or equivalent in Business, Data Science, Computer Science, or related field.

Salary Range: 80k – 100k.

Application Deadline: The application window for this position is anticipated to close on Oct 20, 2024. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.

Houghton Mifflin Harcourt (HMH) is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.

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