Content Specialist (STEM)

Job Requisition ID: 18411

Additional Locations: 

Remote position-Applicants MUST live within 20 miles of a major airport in one of the following states-Nevada, Colorado, Arizona, Oregon, Utah, or Nebraska.

The Content Specialist (STEM) is responsible for the delivery of tailored pre-sales presentations to customers in collaboration with sales and Getting Started training during the Back-to-School season.  The Content Specialist also assists with the support of sales pilots.  Content Specialists are responsible for learning 1) sales presentations, 2) Getting Started training presentations, and 3) subject matter expertise for a suite of HMH products and services.

Job Responsibilities:

Presale and Customer Success Responsibilities:

• Collaborate with Account Executives and Solution Support Group Directors, and peers, to customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge.
• Explore customer needs for education solutions.
• Deliver live, pre-sales online product demonstration webinars tailored to customer and sales needs using multiple platforms and software.
• Deliver live and onsite pre-sales customer presentations, plus product demonstrations, tailored to customer and sales needs using multiple platforms and software.
• Handle customer questions and overcomes objections.
• Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.
• Utilize knowledge of competitors’ products to enhance product positioning in live demonstrations.
• Provide initial training and ongoing support for sales pilots.
• Deliver data driven customer presentations to support the Customer Success team in driving annual renewable revenue when requested.

Digital Responsibilities:

• Expertise with Zoom, PPT, and live product/lesson demonstrations
• Learn to create Camtasia videos to support Request For Proposal (RFP) submissions, sales opportunities, and pilots
• Ready to learn Salesforce and other HMH software programs as required.

Education Responsibilities:

• Demonstrate understanding of assigned disciplines including core, supplemental and intervention products as well as technology associated with assigned products.
• Learn two or more content areas (i.e. STEM) as requested
• Learn data driven instructional exploration techniques to support the sales and Customer Success teams when requested. 

Other Responsibilities:

• Deliver trainings supporting post-sales partners.
• Project work as assigned.

What You’ll Need to be Successful:

• Bachelor's degree
• Minimum of 5 years of K-12 teaching experience in STEM relevant to the position.
• Outstanding and persuasive presentation skills with ability to develop same skills in others.
• Digital literacy is a requirement.
• Excellent communication and leadership skills.
• Collaboration skills.
• Highly organized and able to transfer strategies into actions that deliver results.
• Able to use MS Office Suite, web conferencing tools such as Zoom and MS Teams.
• Ability to work irregular hours, including weekends, and travel extensively up to 60%– driving and flying.
• Lift and move up to 50 lbs. on a regular basis.
• A valid driver's license and clear driving record

Nice to Have:

• Graduate degree
• Bilingual

Salary Range - $87,000 - $93,000 plus sales bonus. Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate’s skills, experience, education, and location.

Our Culture and Benefits - https://careers.hmhco.com/culture_benefits

ABOUT US:
Houghton Mifflin Harcourt (HMH) is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com
 

PLEASE NOTE:  
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.