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Business Analyst-Master Data

Date: Jun 16, 2022

Location: Geneva, IL, US, 60134

Company: Houghton Mifflin Harcourt

Job Requisition ID: 17787

Additional Locations: Hybrid - Able to work occasionally (less than 50% of the time) in either Geneva, IL or Boston, MA office

As the Master Data Business Analyst, you will be responsible for the execution of customer and product master data creation, maintenance, and governance. Monitor quality, results and identify trends impacting performance related to master data. Work cross-functionally within Operational Excellence and across the broader organization to improve master data management business rules, processes and implement technology, with focus on improving data quality combining statistical methods with computer science and business domain knowledge.

The Impact You Will Have:

  • Ensure data is used consistently and appropriately across the entire enterprise
  • Perform master data internal audits:  checking, analysis, validation, and trending
  • Detect, troubleshoot, document, and resolve master data anomalies
  • Document and track master data process and procedure updates
  • Notify business users and others impacted of changes in master data and operations, ensuring communication of impacts upstream and downstream processes
  • Advises business users of master data requests, subject matter and process expert
  • Conducts periodic data quality audits, present findings, and recommendations
  • Create templates and tools for master data elements
  • Ensure the delivery of complex data extraction and analytical support for a variety of internal customers and external recipients
  • Ensure the delivery of complex data required to support needs of Modeling and Analytics
  • Orchestrate the execution of master data corrections, accuracy and expeditious resolution
  • Facilitate process improvement projects across operations.
  • Communicate and manage master data changes, process improvements or technology changes to cross-functional stakeholder team members.
  • Drive awareness to corrupt or broken data governance. 
  • Collaborate with peers on Standard Level Agreements (SLAs), adhere to SLAs, and incorporate improvements to SLAs on a yearly basis.
  • Collecting data through means such as analyzing business results or by setting up and managing new studies
  • Transferring data into a new format to make it more appropriate for analysis
  • Creating new, experimental frameworks to collect data
  • Building tools to automate data collection
  • Searching through large data sets for usable information
  • Creating reports and presentations for business uses
  • Correlating similar data to find actionable results


  • Bachelor’s degree in data science, statistics, artificial intelligence, machine learning or related field.
  • Minimum 5 years of experience
  • SAP experience & navigation skills required
  • Firm knowledge of statistical theory, data mining, or machine learning algorithms is a requirement.
  • Must have a strong understanding of the business requirements and policies of the organization
  • Ability to work with key members of their business area to gain consensus on the organization’s business policies and requirements
  • Strong communication skills
  • Ability to influence and drive recommendations across the organization
  • Organized & detail oriented required

Physical Requirements

  • Might be in a stationary position for a considerable time (sitting and/or standing).
  • Constantly operates a computer
  • Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.




Benefits & Salary Range:

Salary Range: $56,000 to $70,000. Our salary ranges are based on national averages.  We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate’s skills, experience, education and location.

Benefits: See Career Page Careers at Houghton Mifflin Harcourt Publishing Company (


Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Chicago

Job Segment: Book Publishing, Media Publishing, Business Process, Publishing, Education, Management