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Associate Delivery Lead

Date: Jan 8, 2022

Location: Orlando, FL, US, 32819

Company: Houghton Mifflin Harcourt

Core Content Development at HMH is focused on building fantastic educational content and software to meet the challenges facing teachers and learners. We design and build print & digital content, applications and services used by millions. We are creating teams full of innovative, eager content and software professionals to build the products that will help to transform our industry.


We are staffing new, small self-contained teams who love solving problems, building high quality products and services in an agile environment of continuous delivery and customer feedback.


As an Associate Content Delivery Lead, you’ll support teams in achieving their goals, keeping projects focused, team outputs healthy, and stakeholders informed. Your experience in service to the team, humble confidence and social grace will help you foster teams as you partner with fellow team members to foster an open, transparent development environment at HMH.


If you want to make a difference in the lives of students and teachers and understand what it takes to enable teams deliver high quality content and software, we would love to talk to you about this opportunity.


To join our team at HMH you are:

An Agile Pro:

  • You have proven experience with high-performing and innovative Agile teams.
  • You are appreciated in a team because you foster an environment where teams can grow.  Your help contribute to teams that are happy and effective.
  • You are organized, quality focused and inspiring. You contribute to an environment of trust, fostering open communication and collaborating.
  • You promote an environment of successful delivery and continuous improvement by asking, listening, communicating and responding to coaching.
  • You are an agent of change, constantly questioning value and driving through improvements. You keep yourself and the team focused on results, growth and actionable feedback.
  • You support the use of the most appropriate methods and metrics to create transparency and predictability for the team.  You encourage the team to share information.
  • You share and grow your skills and experience through openness to mentoring and coaching.  You are able to adapt style to suit the situation.

A Delivery & Quality Focused Team Member:  

  • You are not afraid to influence the team to make the right decision for the customer or ask for help.  You negotiate with diplomacy to get the right outcome for the team.
  • Your mantra is “Quality First”, setting and maintaining high standards for you and your team.
  • You ensure to question to understand how project goals correlate to the business strategy, customer value of team backlog, balancing breadth vs depth to inform good decision making.
  • You question to clearly understand the vision, context and goals and help the team steer towards them. You see and remediate and escalate risks before they become roadblocks.
  • You are calm under pressure and can work with the team to clearly prioritize across competing demands.
  • You measure your own progress and that of the team and can comfortably communicate delivery status at appropriate levels of the organization.
  • You foster team and personal experimentation and learning, challenging conventional thinking and legacy anchors.


Skills and Experience:

  • Bachelor's degree or equivalent in business or relevant technical field, is required
  • 2+ years’ experience in interactive project management, with Publishing industry technology products preferred
  • Experiencing in an Agile/Scrum environment, educational technology a plus
  • Experienced in using scrum planning tools.  Experience with JIRA a plus
  • Familiar with a variety of publishing and technology industry concepts, practices and procedures
  • Strong verbal, written, presentation, and interpersonal communication skills
  • Demonstrated ability to motivate, support and understand different project teams
  • Strong attention to detail and focus on task completion is critical


Physical Requirements 

  • Might be in a stationary position for a considerable time (sitting and/or standing).
  • The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.


Benefits and Salary Range:

Salary Range - $48,800 - $61,000

Benefits -  See Career Page - Careers at Houghton Mifflin Harcourt Publishing Company (hmhco.com)

Nearest Major Market: Orlando

Job Segment: Program Manager, Management, Publishing