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Operations Analytical Manager-Remote

Date: Jan 12, 2022

Location: Orlando, FL, US, 32819

Company: Houghton Mifflin Harcourt

Job Requisition ID: 16778

Additional Locations: 

Hybrid Remote Work Option. Must live within 50-mile radius of Orlando office.



Job Description:    The Operations Analytical Manager is responsible for providing technical solutions to business needs in HMH’s Warehouse and Distribution organization including: Warehouse Management Systems optimization and enhancement, lean process improvement, business performance measurement, and data analysis and reporting.  Additionally, this role will act as a subject matter expert in projects across the Global Supply Chain organization.  This position includes managing a small team of technical employees.


Responsibilities include:

  • Contribute to the identification of new or enhanced business functions of the Warehouse Management System (WMS) and supporting software solutions, working with other team members in determining options for potential solutions and assessing them for both technical and business suitability.
  • Using an analytical, data driven approach to solving problem as well as providing critical information thru reporting related to the Distribution Process(s)
  • Capability of creating comprehensive and conclusive testing scenarios with test data and scripts
  • Provide liaison communication between production personnel and the IT Technology Group.
  • Using creativity to spur continuous improvement (processes, morale, quality, etc.)
  • Understanding business processes and how they affect each other
  • Providing leadership and personnel management for a technical team
  • Communicating of performance through formal and informal methods
  • Living the values and stated mission of Houghton Mifflin Harcourt
  • Maintaining open communication
  • Leading by example (in work ethic, business ethic, following procedures, and caring about the company, its employees and its customers)



  • Bachelors Degree in Business, Engineering, Logistics or another applicable field.
  • In lieu of degree, a minimum of 10+ years of relevant distribution management or supply chain technology experience
  • Ability to communicate clearly and effectively
  • Strong reasoning, analytical and problem-solving skills
  • Ability to follow company policy and provide work acceptable to internal and external controls. Must meet “Sarbanes-Oxley Act of 2002” compliance requirements for testing
  • PC Skills
  • Proficient in Microsoft Word and Excel
  • Querying experience (SQL, Microsoft access, AS400/I-Series, other software)
  • Warehouse Management System (WMS) experience


Physical Requirements:

  • Must be capable of sitting, standing, and walking for extended periods of time.
  • Must be able to lift/push/carry up to 50 lbs frequently.
  • Must be able to work in extreme temperatures (hot and cold).
  • Must be able to work from variable heights while wearing a safety harness.




Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Orlando

Job Segment: Analytics, Manager, Business Process, Management, Publishing, Education