Share this Job

Senior Business Intelligence Analyst

Date: Apr 16, 2021

Location: Orlando, FL, US, 32819

Company: Houghton Mifflin Harcourt

Job Requisition ID: 16763

Additional Locations: Fully remote position that can sit anywhere in the US

Business Intelligence Senior Analyst


Houghton Mifflin Harcourt is seeking a Business Intelligence Tools Senior Analyst to be part of a team devoted to value-added services, high-performance, and career development. This position is with the Business Intelligence Tools function of the Revenue Operations department. Although a remote role, it’s a great team atmosphere with frequent interaction with different business process owners and leaders. This position provides the opportunity to build on your technical skillset and experience with Salesforce.com, a market leading CRM tool used to support all sales and support employees. This position will build knowledge and experience in data management, reporting/analytics, CRM configuration, and project management. The right candidate has a business or technical background with a strong interest in data and technical concepts.



  • Communicating with internal stakeholders on project status', requirements, and testing
  • Regularly updating project plans/roadmap
  • Running Salesforce reports
  • Basic Salesforce configuration for projects/enhancements
  • Arranging and formatting data in Excel
  • Task list management to better meet deliverables
  • Scheduling meetings with stakeholders
  • Attend meetings and take notes on key points and action item



  • Intermediate-level Salesforce navigation experience
  • Salesforce Setup configuration experience (Salesforce Admin certification preferred, but not required)
  • Intermediate-level Excel or Smartsheet experience
  • Intermediate-level Outlook experience (calendar, tasks, email)
  • MS Team experience preferred
  • Ability to comprehend content that is technical in nature
  • Ability to communicate professionally with groups of internal stakeholders at all role levels
  • Ability to drive results with minimal supervision
  • Ability to communicate professionally with groups of internal stakeholders at all role levels  

  • Ability to drive results with minimal supervision 

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Orlando

Job Segment: Publishing, Education